Every review we hold for the East Riding of Yorkshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent experience with Hunters
We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.
Joe · 8 June 2026
★★★★★ 1/5
TrustpilotOne of my worst experience buying a house from hunters
One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced
HQ · 24 February 2026
★★★★★ 1/5
TrustpilotRude, poor service - a must avoid for renters
Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!
Dominic · 10 January 2026
★★★★★ 5/5
GoogleWe listed and sold our house through Hunters this year! Beth and Harley went above and beyond at every stage to offer reassurance, guidance and advice when needed! I was heavily pregnant at the time and the Bridlington team were so supportive, understanding and patient with the whole process from start to finish.
They made any house viewings run with ease and made the whole process of selling our property as smooth sailing and problem free as possible and we can’t thank them enough.
Don’t think you can find a better team or a more professional estate agents.
Gemma · 25 August 2024
Agent replied · 24 October 2024
Many thanks for your kind review, Gemma. Best regards from the team at Hunters.
★★★★★ 5/5
GoogleWhen we bought our first house many years ago, Beth was soo amazing that when the time came to move on we obviously chose Hunters so Beth could give all her expertise and care along the way with the buying and selling process.
She actually managed to sell our house the day it went up for sale! She then gave us the most amazing after care once it had sold ensuring we were always up to date with where we were at in terms of the process.
Beth was truly amazing both times we used hunters and she genuinely was the only reason we used them again. Amazing estate agent!!
Lauren · 25 August 2024
Agent replied · 24 October 2024
Many thanks for your kind review, Lauren. All the best from the team at Hunters.
★★★★★ 5/5
GoogleI put my house on the market with Hunters at the end of January 2025. After speaking with a couple of other agents. They knew their business and the local market far better than the competition who left me a bit bemused.I thought it would be a long process due to the price for the area. It only took 3 viewings and 2 months later a sale was agreed.
I put that down to some excellent marketing, there were really good photos, video and drone shots which really showed the house off to its best.
The whole process was finished and completed by early July without any hitches.
I was regularly kept updated how the process was progressing by the staff.
I took the exclusive package and whilst I didn’t want a for sale board outside the property I got lots of interest.
Everything went very smoothly and I would certainly recommend the Bridlington Hunters branch to everyone.
Andrew · 15 July 2025
★★★★★ 5/5
TrustpilotExcellant service
Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.
Barbara · 1 June 2026
★★★★★ 5/5
GoogleIf I could give Beth Jackson and her team a 5* plus I would. It was a long process selling my property and I, (100%), think if it wasn't for Hunters dedication, advice and support the sale would have fallen through. Even after the sale went through I asked for advice on capital gains. Straight away she directed me to the person to contact. Would definitely recommend. Thank you Beth.
David · 24 September 2025
★★★★★ 1/5
TrustpilotAwful customer service
I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!
Jennifer · 25 July 2026
★★★★★ 1/5
Trustpilotillegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)
1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self
Ray · 21 September 2026
★★★★★ 1/5
TrustpilotMy experience selling a property in the…
My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”
Lo · 27 June 2026
★★★★★ 2/5
TrustpilotPaul
At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done
Paul · 22 July 2026
★★★★★ 1/5
TrustpilotRobot refused to give me a viewing
Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.
Iain · 15 June 2026
★★★★★ 2/5
TrustpilotDisappointed
Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.
P · 7 May 2026
★★★★★ 1/5
TrustpilotInvasion of privacy-HUNTERS LETTING AGENTS IN TRING-why not answering e mails matters
HUNTERS LETTING AGENTS IN TRINGThinking of renting via Hunters in Tring?My experience is very poor, at the moment they are not even replying to my e mails. Have had lots of problems with hot water etc, but my Xmas has been ruined by landlord taking it upon themselves to enter my home, poke around, opening cupboards etc, comment on water heater left on, all whilst I am away, under the pretext of a non essential repair that has been outstanding for 4 months at least. Hunters seem to think this is all ok, no reply to any of my e mails (nothing new there), for the last 4 days. I think this is really irresponsible behaviour by a letting agent as this feels like an invasion of privacy, am struggling to get early flight home to try to stop this from happening.I think there are good reasons why Hunters don't actively have a trust pilot account, on reading the reviews that is understandable.
Julie · 28 December 2024
★★★★★ 5/5
GoogleI have dealt with Hunters previously at Head Office level some years ago in a profesional capacity and I gather the Company is under new ownership and the branches we dealt with were both under a franchise arrangement.
I am happy to give positive feedback regarding the handling of our proposed tenancy and being a bit of a dinosaur with regards to IT, I struggled a little with the computer based side of the referencing process. However, once Hunters were made aware of this, they quickly came to our rescue and expedited this to a conclusion.
The viewing process of the said property was another positive aspect of our experience and it was refreshing to hear such positive feedback regarding the landlord - we believe this is most critical and gave us both confidence to proceed.
The property was presented beautifully by Hunters and it was a nice touch by the Franchisee to supervise the final checks and also leave the heating on, in order to make the property so welcoming on our arrival in the present bitter weather. Many thanks to all at Hunters. Paul & Elizabeth
Paulrburton · 27 November 2024
★★★★★ 1/5
TrustpilotAvoid with all cost!
Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack
LEWIS · 11 April 2026
★★★★★ 1/5
Trustpilot"Avoid Hunters Property Management
"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.
Onkar · 19 November 2024
★★★★★ 5/5
GoogleWe have just sold through hunters and Beth couldn’t of been more amazing or helpful if she tried, she’s made the whole process an absolute breeze! This is the second time we have used hunters as when we we bought our first home we used them and Beth was just as amazing then as she has been this time! Would definitely recommend and if we’re ever to sell/buy again we would definitely go straight back to hunters.PositiveResponsiveness, Quality, Professionalism, Value
Lauren · 25 October 2022
Agent replied · 24 October 2024
Hi Lauren, Thank you for your review. We are so pleased you chose to sell your home through us.
★★★★★ 5/5
GoogleThis is a positive review for Beth J in sales progression. We bought a house through Hunters and Beth was a pillar of support throughout the whole thing. We cannot thank you enough Beth for all your efforts, you are an absolute asset to Hunters
Gavin & Lisa
Lisa · 10 October 2024
Agent replied · 24 October 2024
Many thanks, Lisa, for your lovely review.
★★★★★ 5/5
GoogleI’ve recently had a dealing with the hunters letting team and I couldn’t have been more happier with how the process went. Molly M, at the Bridlington branch went above and beyond for us and was extremely helpful and professional all the way throughout. Out of all of the estate agents I’ve used recently, Molly made the whole process so easy and with no stress at all, I couldn’t be more grateful. I would highly recommend!
Damien · 27 November 2024
★★★★★ 5/5
TrustpilotThank you Jasmine
Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.
Asha · 2 February 2026
★★★★★ 1/5
Trustpilotlettings fees are very high
For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.
'Tarig · 9 July 2026
★★★★★ 1/5
GoogleI am disgusted by the practices of this place. There is a complete lack of professionalism, and buyer respect. I would no longer trust Hunters to look after the purchase of our new home, or the sale of our existing one, when you cannot act in our best interests by allowing other viewings of a property which had already been sold to us. As a young buyer we were ready, willing and able, and I did absolutely everything asked of us (providing documents etc). These people have no integrity and did not do as they promised. I will definitely not be recommending them to my friends, family or clients - especially Catherine who we found consistently awkward to deal with.
Geremy · 25 October 2021
Agent replied · 24 October 2024
Thanks for the review Geremy, we are sorry that you felt like this. As you will appreciate following our conversations the matter has been resolved.
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