Every review we hold for the East Molesey office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookMy son & daughter in law aren't on Facebook so asked me to recommend HTB on their behalf. They completed their purchase last week & would like to thank Steve in particular for all his help getting it done so quickly. They're very impressed with how professional & polite everyone at HTB is.
Debbie · 18 August 2019
Agent replied · 23 November 2025
Thank you for the kind words. An absolute pleasure to help & we wish them both all the happiness in their new home! Thank you.
★★★★★ 5/5
GoogleI haven’t used Harmes Turner Brown as a client but have been dealing with Julie in a particularly difficult chain and she has been fantastic. It’s great to have other agents be professional and proactive in progressing sales and Julie has been great to work with!
Philippa · 21 June 2021
Agent replied · 20 June 2024
Dear Pippa, sorry for the delay but we wanted to say thank you very much for your kind words.
★★★★★ 5/5
FacebookCharlotte at Harmes Turner Brown has been helping me manage my first rental property over the last few years and I have to say the level of service has been absolutely outstanding.
The high level of care extends to both landlord and tenant and over my 5 year ownership HTB have ensured that my tenant has enjoyed a safe and comfortable home.
With a possible tenancy change on the horizon Charlotte has been very reassuring and I look forward to setting up the new contract.
I note a scathing review left on 4th April which is surprising and I suspect somewhat confused and inaccurate.
Mike · 17 April 2018
★★★★★ 5/5
FacebookA wonderful, polite, helpful team who went the extra mile in our sale. Thankyou to Peter for your advice. Thankyou to Austin for the viewings and a big thank you to Steve for all your help and support. I couldn't recommend HTB highly enough!
Jan · 17 March 2020
Agent replied · 23 November 2025
Thank you Jan, wishing you all the very best in your new home. Thank you for the business - it’s been an absolute pleasure working with you.
★★★★★ 5/5
FacebookHTB sold our house this week. This is the second time we've used them and I can't recommend them highly enough! Peter went out of his way to ensure that the sale went through and was always at the end of the phone reassuring us. I'm 7 months pregnant so more hormonal and emotional than usual!! Peter took this in his stride and was a real calming influence, taking as much of the stress away from us as possible. Really don't believe there's a better estate agent in the area.
Vicky · 26 August 2017
★★★★★ 5/5
GoogleSold and bought at the same time through Harmes Turner Brown. The team (Scott, Julie, and Richard) were absolutely outstanding throughout the transaction. They gave us an update on our chain of 6 on a weekly basis and when things got a bit crunchy they were calm and professional. Nothing was ever too much of an ask. Also there to lend an ear. Far better than any agents we have used previously. We’ve said we won’t be moving for a good while as we are now in our dream property - however, would recommend Harmes Turner Brown to anyone. Highly recommended.
James · 21 June 2022
Agent replied · 20 June 2024
Dear James, sorry for not replying sooner but we wanted to thank you for your very kind works. We were so pleased to have assisted with both the sale and purchase and hope that you and the family are enjoying your new home.
★★★★★ 5/5
FacebookI signed up with HTB in March 2017 and they've been terrific at trying to market my profit and get potential buyers. I finally completed yesterday, and to make sure everything went smoothly they even started helping my buyer complete forms and chase his solicitors (good ol' Steve). Peter put so much effort into selling the property and parted with much advise on attracting more interest, better than the other agents in Walton-on-Thames I used. All the staff were so friendly and helpful I would definitely recommend them if you want to sell your home.
Michelle · 2 November 2018
Agent replied · 23 November 2025
Thank you for the kind words Michelle. We all wish you all the very best for the future. We will miss our weekly catch up calls. Take care
★★★★★ 5/5
GoogleWe recently bought our house with HTB. It was a complicated and drawn-out process (aren't they all) but HTB were really good.
Scott and Julie in particular were a pleasure to deal with. They were supportive, patient and their communication was excellent - ensuring a difficult process was managed as best as possible. Thank you
Nick · 21 June 2023
Agent replied · 20 June 2024
Dear Nick, so sorry not to have replied sooner but we wanted to thank you for your very kind words. All of us at HTB hope you are enjoying your new home.
★★★★★ 1/5
FacebookI will leave no comment on the service of this agency
Arturek · 8 April 2026
★★★★★ 5/5
GoogleScott, Julie and the whole HTB team have been fantastic from start to finish.
They are very honest and really go the extra mile to ensure a smoothe stress free process.
They also provided great advice to us and we're always quick to respond to enquiries.
Would not hesitate to recommend.
Melinda · 21 June 2023
Agent replied · 20 June 2024
Thank you so much Melinda for such a nice review. We wish you every happiness in your move to a new area.
★★★★★ 5/5
FacebookJust wanted to say a massive Thank you to Scott and HTB molesey for making our sale process as stress free as possible, answering all my questions with a smile and really going that extra mile to deal with any queries that arose. fabulous communication and amazing customer service. would definitely recommend.
Louisa · 17 February 2021
★★★★★ 5/5
GoogleExchanging on Wednesday & at every stage of this process the Team at HTB have been fantastic. Always happy to help & friendly. If you are thinking of selling, you can’t go wrong with HTB
Kate · 16 April 2024
Agent replied · 20 June 2024
Thank you so much Kate for your very kind review. We hope you have settled into your new home.
★★★★★ 5/5
GoogleI would highly recommend HTB, the team (Julie, Scott and Richard) are very professional, trustworthy and knowledgeable. In what can be a very stressful process, with unexpected turns and tricky circumstances, they kept their calm and were quick to come up with sensible solutions. Exactly what is needed when selling a property.PositiveResponsiveness, Quality, Professionalism
Kevin · 24 August 2022
Agent replied · 20 June 2024
Dear Kevin, with apologies for the delay but we wanted to thank you for your very kind words and all of us at HTB hope you are enjoying your new home.
★★★★★ 5/5
GoogleHTB were studious, committed and kind throughout a drawn out and painful flat sale. Their professionalism and diligence assured that everything under our control was dealt with efficiently. Very thankful to have Scott and Julie on our side over the last year
Kev · 21 June 2023
Agent replied · 20 June 2024
Dear Kev, thank you very much for your kind works. On behalf of all of us at HTB I would like to thank you for your business and wish you every happiness in your new home in the country.
★★★★★ 5/5
GoogleHTB surpassed expectations. They were professional, ‘on the ball’ and their communication was excellent. They got a complicated and lengthy sale over the line, thanks to the patience and hard work of Julie (negotiator). I highly recommend this company.
Sarah-Jane · 21 June 2023
Agent replied · 20 June 2024
Dear Sarah-Jane, thank you very much for your kind words. On behalf of all of us at HTB I thank you for your business and wish you every happiness in your new home.
★★★★★ 5/5
GoogleVery professional & helpful in finding a buyer for our house. Would recommend their services.
Daniel · 28 August 2024
Agent replied · 23 August 2024
Dear Dan
Thank you very much for your kind review. Thank goodness it all came to fruition in the end. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleAs a local estate agent myself I've had the pleasure of working with Julie in a chain and I can tell you that she is lovely to work with, goes above and beyond and communicates excellently. I've appreciated having the experience to work with a knowledgeable and helpful agent. Definitely refreshing.PositiveResponsiveness, Professionalism
Harrie · 21 June 2021
Agent replied · 20 June 2024
Dear Harrie, with apologies for the delay but we wanted to say thank you so much for your very kind words.
★★★★★ 5/5
GoogleI have been dealing with Julie. Fantastic Estate Agent. Professional but friendly. Thoroughly recommend.
Beth · 28 August 2024
Agent replied · 23 August 2024
Thank you so much Beth for your very kind words.
★★★★★ 5/5
GoogleVery knowledgeable, nothing is too much trouble was a tricky sale and Julia guided me through … great service throughly recommend … thank you for making a hard situation easier .
Jane · 21 June 2023
Agent replied · 20 June 2024
Dear Jane, thank you so much for your very kind words. On behalf of HTB I would like to thank you for your business and we are so pleased to have been of assistance.
★★★★★ 5/5
GoogleAs a buyer, I couldn’t have asked for more. Super-responsive at all times. Just great.
Paul · 16 April 2024
Agent replied · 20 June 2024
Thank you Paul for your kind words. We wish you and your family every happiness in your new home.
★★★★★ 5/5
FacebookRecently bought my house through this company, and they were fantastic. The Directors were very helpful and guided me through what would have been a very complex process as a first time buyer. Thanks guys
Mark · 13 November 2016
★★★★★ 5/5
FacebookCan’t thank Charlotte at Harmes Turner Brown enough for all her help at getting my flat rented out and taking all the stress off me it’s been an amazing service would highly recommend.
Carly · 6 September 2018
★★★★★ 5/5
FacebookWe are so pleased we engaged HTB to sell mother-in-law's house in Ashley Road. We received very good advice honest and honest, from start to finish and got 'Top Dollar' for the property, whilst no wool was pulled over the buyer's eyes! They were professional, helpful and kept us informed at every stage. Every member of staff who did viewings came round beforehand to familiarise themselves with the house and garden and we quickly secured a sale. We will be recommending you highly to anyone selling or buying and thank you for making a stressful time easier.
Melanie · 3 October 2018
★★★★★ 5/5
FacebookI’ve sold a couple of properties through HTB and just used their letting service. Thank you Sherrie for your kind and helpful service which helped someone l know find a home. X
Sylvie · 12 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.