Trusted Agent profile · East Hertfordshire
★★★★★
1,738 reviews across 1 platform
19 North Street, Bishop's Stortford, CM23 2LD, East Hertfordshire, CM23 2LD
Savills's office in East Hertfordshire, at 19 North Street, is rated 4.1 out of 5 across 1,738 reviews on 1 platform.
Every review we hold for the East Hertfordshire office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent buying experience
Excellent service buying through Daniel; responsive, transparent and helpful throughout.
I am very grateful for your kind words. Buying a home can be very stressful, so I am glad to have been able to assist. Please feel free to reach out with any further questions.Regards,Daniel
5/5
TrustpilotExcellent
Excellent, got a swift result.
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotIgnoring deadlines
Ignoring deadlines. Extremely late on maintenance issues and returning deposits.
We are very sorry to hear that you have had a negative experience. We aim to provide excellent service at all times and we are disappointed to hear that we have fallen short. Can you please send more details to socialmedia@savills.com so that we can investigate?
1/5
TrustpilotMaintenance requests…
Maintenance requests are not getting addressed in timely manner. We have some requests still left open from almost a year ago…
5/5
TrustpilotBest agents in town
Best agents in town. They have the largest selection available and are very professional and trustworthy. Tzveta B.
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
5/5
TrustpilotGreat service from George Prior
George Prior helped me find a flat, and he was absolutely fantastic. He was incredibly responsive, and helped me navigate each step of the process.
5/5
TrustpilotGraeme provided an excellent service
Graeme provided an excellent service - highly personable and professional
I am so glad to have been able to help and I thank you for your kind words. I look forward to working with you again in the future!Regards,Graeme
4/5
TrustpilotA professional experience from start to…
A professional experience from start to finish.
Thank you for providing us with an update and for taking the time to review our service
4/5
TrustpilotGood experience overall and would use…
Good experience overall and would use again. Sometimes relatively slow in getting back on issues with the flat and often quicker to go direct to Landlord.
5/5
TrustpilotAlways a pleasure to deal with Savills
Always a pleasure to deal with Savills. They said they would sell and they delivered. Thank you to the great team in Battersea Park
5/5
TrustpilotSavills have been incredibly efficient…
Savills have been incredibly efficient from finding a tenant to them moving in
Thank you, Trevor. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat first class service provided by…
Great first class service provided by Sholto. Fully updated from start to finish.
Thank you for the positive review, Greg. It has been a pleasure dealing with you and enjoy your new home!Regards, Sholto
5/5
TrustpilotExcellent service and very easy to deal…
Excellent service and very easy to deal with the whole team at Savills
Dear Stephen, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
2/5
TrustpilotBAD CUSTOMER SERVICE!!
BAD CUSTOMER SERVICE!!! I put the 3 time this review, trust pilot delete all the time and I don’t understand why ??? That very strange!!!
5/5
TrustpilotProfessional and very competent
During a slightly complicated purchase, Savills did an excellent job of keeping things moving forwards. Kay McKluskey handled the purchase and we found her to be professional, friendly and incredibly responsive. We would have no doubts in highly recommending both Savills and Kay.
5/5
TrustpilotSavills provided an excellent service…
Savills provided an excellent service in marketing and selling Nether Balgillo famhouse.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotThe entire team led by Sue where on top…
The entire team led by Sue where on top of every aspect of the process, finding a buyer immediately and guiding us all through to exchange.
1/5
TrustpilotI am a tenant who rents a property…
I am a tenant who rents a property through Savills, they could not be any worse. Not recommended.
Hi Kevin, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotSavills were great…
My recent experience with Savills was excellent. Aileen dealt with the sale of my house and did a great job. She kept me informed and was enthusiastic and professional throughout. I am very happy with the service they gave
5/5
TrustpilotFabulous service from Jess Exley
A fabulous service from Jess Exley at Savills. Professional, helpful, friendly and very knowledgeable. Exactly what we needed when choosing our new home. Thank you so much for all of your time and effort, great job! We love our new place 😁.
5/5
TrustpilotSaville's were excellent throughout the…
Saville's were excellent throughout the process of buying our house. Honest, transparent and always helpful, we were very well served.
1/5
TrustpilotProbably the worst customer service I have ever experienced!
We’ve just had to pull out of our sale and purchase, mostly due to developers solicitors being unreasonable, which isn’t Savills fault. However, what I am absolutely gobsmacked at is the appalling customer service received by 2 Savills members of staff on site. Arrogant, opinionated,rude, deceitful, argumentative....where to begin!
4/5
TrustpilotGot the house we wanted
Savills team helped us navigate a tricky purchase to a tight deadline.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotThese agents do not help vulnerable…
These agents do not help vulnerable tenants. They are con artists and should be avoided at all costs!!
Hi Deb, we’re sorry to hear your feedback. Please can you email lettingscustomerservices@savills.com with further information? We will then be able to investigate this. Thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's East Hertfordshire office has 1,738 reviews across 1 platform: 1,738 on Trustpilot (across the whole business).
Savills Bishops Stortford is rated 4.1 out of 5 across all 1,738 reviews.
Savills Bishops Stortford, 19 North Street, Bishop's Stortford, CM23 2LD, East Hertfordshire, CM23 2LD.
