Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI sold via Auction with the help of Cailean Burns at the East Grinstead office. Having had many years of bad experiences in trying to sell, Cailean has completely restored my faith in Estate Agents. He has been in constant contact, recognising the particular timeline I needed to work too. When the solicitors were delaying, Cailean worked doggedly to ensure that completion was within the required timeframes, and acted as a fantastic interlocutor between myself and the buyer when the Solicitors seemed unable to agree on anything. I cannot speak highly enough of Cailean, nor the rest of the team (Claire, Brendan, Julia) when Cailean was unavailable
Jo · 24 October 2023
Agent replied · 23 October 2024
Hi Jo,
Thank you for leaving a review! We're delighted to hear how Cailean has been able restore your faith in estate agents with his constant contact and recognition of your needs.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleWe have our house listed with Cubitt and West and Cailean has been absolutely amazing at helping us with the sale. They have found us a buyer already, within a week of our open day! We haven't found a house to move to yet but he has been there for any questions and support so far and always keeping us up to date with any new houses they have coming to the market. Would highly recommend Cailean if you want to move.
Sarah · 24 October 2023
Agent replied · 23 October 2024
Dear Sarah
Thank you for leaving a review! It's great to hear how positive your experience with Cailean has been whilst you sell your home with our team.
Best wishes
Becky Jennings
Senior Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotExecellent service at the redhill…
Execellent service at the redhill branch. Safiya was so helpful in understanding what I was looking for & made it stress free in finding my property. Fantastic service & made me feel valued as a customer. Would definitely recommend safiya & the redhill team if your looking to buy or sell a property.
Wes · 20 January 2026
★★★★★ 5/5
TrustpilotCubitt and west east grinstead
I just wanted to say a huge thank you to Cailean and Brendan. From the initial visit they were so friendly and polite, always professional and full of advice and support. I really enjoyed working with them. When they found a buyer for my property they were always on hand for the buyer and myself to answer any queries. All the way through the sale, along with Claire and Tamsin they made the sale progress as smoothly as possible. There are always hiccups along the way but they all did their best to make sure everything was dealt with and resolved as quickly as possible. It was an absolute pleasure working with you all. Thank you all for making my dream come true. I would highly recommend them to anyone wanting to buy or sell in the local area. yvette whittaker
Customer · 14 October 2023
Agent replied · 23 October 2024
Dear YvetteThank you for leaving a review! It's great to hear how positive your experience with our agents at the East Grinstead branch have been and how friendly, supportive and full of advice you found them to be throughout your process.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotAbigale
Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.
Abhisek · 30 September 2026
Agent replied · 10 October 2026
We are so pleased to hear about the excellent support you received from our team member at Cubitt & West. We truly appreciate your kind words and positive feedback regarding their dedication and communication. Thank you for sharing your experience!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotFantastic Service at East Grinstead…
Fantastic Service at East Grinstead Branch.They have been brilliant in supporting me through my sale and helped me through this very difficult period for us when my new purchase pulled out and almost lost our buyer, and helping progress with my new purchase.Cannot thank them enough, they have always been available to talk to me to help me through the problems, kind, give advice, and help progress the sale which has now exchanged, and help with my new ongoing purchase which is going ahead and will be tight to complete in time before vacating my property, they everybody at East Grinstead Branch has been so supportive and helpful.Special thanks go to :Clair Mansell.Cailean BurnsRebecca Combly Tamsin BillinghamBrendan SimmonsDC Law ( Esme and Harry ) handling legal side.Everybody at Cubitt & West are just so helpful and Kind to deal with, and I cannot thank you all enough.Thank you so much.Tom
Thomas · 24 September 2023
Agent replied · 23 October 2024
Hi Thomas,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how brilliantly they've supported you throughout your sale.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCan't thank John Charlotte and Emma…
Can't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying there hardest to get this resolved. And even on day of exchange they went above and beyond. They are a great team who genuinely care and great estate agents and recommend them to anyone looking to buy or sell a property.Thanks again Daniel & Tricia
Georgia · 17 September 2023
Agent replied · 23 October 2024
Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.
★★★★★ 5/5
TrustpilotGreat experience! Highly recommended!
The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.
E · 21 December 2023
Agent replied · 23 October 2024
Hi E Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your sale and we're delighted you would recommend the team to others.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI had an absolutely great experience
I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.
Gurden · 27 August 2026
Agent replied · 22 September 2026
We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 3/5
Trustpilot5 stars to Julia Francis
If I was rating Julia Francis solely, I would award 5 stars. She has been a machine in pulling together a sale that she had not been involved with, that was dragging for months and in danger of falling through.
Reviewing · 7 August 2026
Agent replied · 22 September 2026
We are grateful for your wonderful feedback regarding one of our team members at Cubitt & West Sutton. It is fantastic to hear how instrumental she was in successfully navigating a complex sale. We pride ourselves on the dedication and professionalism of our staff, and your comments affirm our commitment to providing exceptional service. We appreciate you sharing your positive experience with us.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotCailean Burns - Top Dog
I sold via Auction with the help of Cailean in the East Grinstead office. Having had many years of bad experiences trying to sell, Cailean has completely restored my faith in Estate Agents. He has been in constant contact, recognising the particular timeline I needed to work too. When the solicitors were delaying, Cailean worked doggedly to ensure that completion was within the required timeframes, and acted as a fantastic interlocutor between myself and the buyers when the Solicitors seemed unable to agree on anything. I cannot speak highly enough of Cailean, nor Claire, Brendan and the rest of the team when Cailean was unavailable
Anonymous · 21 July 2023
Agent replied · 23 October 2024
Thank you for leaving a review!We're delighted to hear how Cailean and the team at East Grinstead have been able to restore your faith in estate agents and help you sell your property within a particular timeframe.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleI have used cubitt and west to rent my first property in uk and they have been great. Sophie has been so good and always responsive it has made the whole process a very easy without any hustle Renting a house in uk for the first time is quite challenging and she made the process very easy and trouble free and she was always responsive thank you so much Sophie.
Pratheesh · 26 February 2024
Agent replied · 23 October 2024
Hi Pratheesh,
Thank you for leaving a review! It's great to hear how easy Sophie has been able to make the process of renting your first home in the UK. We wish you all the best as you get settled in!
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish ! From valuation ,photos ,open day and handling offers we found the team ,Zoey ,Michael ,Julie and all others involved really professional. We had never sold a property before and after being in the same house for 34 years it was a daunting prospect. The team made all steps as easy as possible and kept us informed very regularly at every stage. We ended up getting numerous offers in excess of the asking price and would definitely recommend Cubitts for any property moves to family and friends.
Carole · 29 June 2023
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about the Portsmouth office and in particular Zoey, Michael & Julie. I will be sure to pass your comments along.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotJulie Bramble @ Cubitt and West
Julie Bramble (Cubitt and West Southsea) has been a real gem whilst our house has been in the process of being sold. She has been responsive by keeping us in the loop in a timely manner all the way through and has always been polite, friendly, clear and accessable (we called alot!!) to us. Would recommend Julie to everyone....thankyou for making this time as stess free as it possibly could be. Nick & Ali
Nick · 24 November 2023
Agent replied · 23 October 2024
Hi Nicholas,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how responsive she's been whilst also staying polite, friendly and accessible throughout, making the process as stress-free as possible.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotExcellent Service from Cubitt & West Southsea Office
Very impressed with the service from the Cubitt & West Southsea office and a big thank you for all your efforts in achieving a successful sale. Over the years we had put a lot of effort into lovingly restoring our period apartment and from the start this was understood by Samara and the team. We were impressed by the marketing of our property and the package provided (including 3D tour) did justice to the internal spaces. The level of communication both before and after viewings was excellent. The sale our property was complicated by The Building Safety Act, however, Julie went above and beyond to ensure this was as smooth as possible. We can’t thank Julie enough for her communication skills (and patience), which proved invaluable in negotiating unfamiliar territory, ensuring all parties were kept informed and up to date on progress, we couldn’t have done it without you!
Russell · 21 June 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotShe is a clever well presented
She is a clever well presented, well knowledgeable in this field, wich helped me to the start of my journey with regards to the sale of my property.
Faranak · 13 October 2026
Agent replied · 15 October 2026
We are happy to hear that our team member's expertise and professional guidance at Cubitt & West provided you with a great start to your home selling process. Thank you for your feedback.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotAmazing service from Dan in the…
Amazing service from Dan in the lettings team… Dan went above and beyond to ensure I was able to view a house ( working outside his work hours, as I was unable to view the house until the evening due to my own commitments).All phone calls and correspondence were prompt and Dan gave me all the answers I needed to my questions ( I had many 😁).Dan has been professional but also friendly making me feel at ease through a stressful time ( looking for a home and moving is pretty stressful 😳).Thankyou Cubitt and West … 5 stars from me!
Lauren · 9 June 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotAmazing service
Very pleased with level of service received from start to finish. Maddison started our journey and was helpful and informative and gave us the time we needed to ensure we wanted to sell. Julie has been extremely helpful and has gone above and beyond to ensure the house sell went smoothly. I would recommend and also will use again in the future. Thank you so much for making this journey a little less stressful
Miss · 8 November 2023
Agent replied · 23 October 2024
Hi Miss Hill,Thank you for leaving a review! It's great to hear how pleased you are with the level of service provided by our agents all the way through your process and how they were able to remove some of the the stress for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotGreat support
Our house sale was always going to be problematic; elderly father moving in with his daughter and son in law over 150 miles away and us needing to sell his old home. Trying to facilitate all this from a long distance was stressful and challenging. However Cubitt and West supported us so well throughout the process and Julie Bramble went above and beyond in order to support us, chase solicitors and paperwork, while constantly updating us due to the sale being 'long distance'. We couldn't have done it without her, thank you.
Sara · 2 June 2023
Agent replied · 23 October 2024
Good afternoon Sara,Thank-you for your kind words about Cubitt & West and in particular Julie, our Senior Sales Progressor. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotExcellent service from the Cranleigh branch
We put our house on the market with the Cranleigh branch and within two weeks of an open house we had accepted an offer. Kerry-Ann and her team were there to support us throughout the whole process. We used their recommended conveyancing who were efficient and easy to use. We would not hesitate to use Cubitt and West again, their local knowledge and understanding of the local market is exemplary.
Denise · 5 February 2024
Agent replied · 23 October 2024
Hi Denise,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout the sale of your house.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotHolly from the North end branch was…
Holly from the North end branch was amazing from start to finish, she couldn’t do enough for us to get us into our home and appreciate all her hard work.
Carly · 24 September 2026
Agent replied · 10 October 2026
We are so happy to hear about your positive experience with us at Cubitt & West Portsmouth! We appreciate your kind words and are glad we could help you find your new home.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
GoogleMy family and I were incredibly impressed with the service we received from the firm, in particularly Madi, who was very not only informative, but also understanding of our requirements for moving to the area. I could not recommend contacting them anymore if you are looking to move to the area. Highly recommend and will contact again!
Christian · 23 September 2024
Agent replied · 23 October 2024
Hello Christian,
Thank you for your lovely review! We're thrilled to hear that Madi was able to provide such an informative and understanding service for your family's move. It's fantastic to know you recommend us and we look forward to assisting you again in the future.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleA huge thanks to Matt, Cailean and Tamsin,
Matt was great, not pushy, really easy going and honest & secured us a dream home!
Cailean answered anything and everything we asked & Tamsin was just amazing, no words or thanks would be enough for her endless hard work and help throughout the whole process.
Thank you all so much
Ellie and Richard
Richard · 25 June 2024
Agent replied · 23 October 2024
Hi Richard,
Thank you for your kind review - we will pass this on to the team! We're happy to hear that our team provided you with an excellent service. We wish you all the best in your new home.
Thanks again, Cubitt & West East Grinstead Estate Agents
★★★★★ 5/5
TrustpilotBoth Katie Sheridan & Abbie Tallack at…
Both Katie Sheridan & Abbie Tallack at Cubitt & West were very efficient, very prompt and replied to our queries straight away. The whole journey has been effortless as Katie & Abbie did such a great job. They have been very easy to talk to and I would recommend Cubit & West because of this...
Emma · 4 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.