Cubitt & West East Grinstead reviews

★★★★★ 5/5

Trustpilot

Fantastic Service

Claire has been amazing with helping us purchase our first home in Southsea. Buying your first home is a daunting process, but Claire has made everything seem so simple. Her professional friendly manner is so reassuring and is by far one of the most helpful estate agents we have came across over the past few months. Any questions we have had she has responded to so quickly which really helps make the process less stressful. Cubitt and West also introduced us to Wayne who has been so great with helping us arrange our mortgage. No question was a silly question with him and he explained everything so thoroughly that we felt very confident in understanding the mortgage process. Honestly cannot fault both Claire and Wayne and would recommend them to any first time buyer.

Maria · 2 February 2021

★★★★★ 5/5

Trustpilot

We put our house on sale

We put our house - Mennileaves just before 1st Lockdown. All was at stand still during lockdown and once relaxed, the virtual video was done and had viewing. The staff from Cubitt and West , Kerry Anne Ross and others showed the house around which was done professionally with social distancing and managed to keep our place safe.With all hard work and professionalism we had an offer which led to sale and completion. On completion we also had good wishes from Cubitt and West.I have no hesitation to recommend Cubitt & West.

Mukesh · 30 January 2021

★★★★★ 5/5

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Great advice & experience in selling a house

Having never sold a house before, we wanted to have a good, personal experience and Cubitt & West didn’t disappoint. After failing to find an investment buyer to keep our tenant in place, C&W were quick to find a suitable cash buyer that didn’t have property to sell, and also introduced us to a great law firm who helped expedite the process. I would definitely recommend them, and in particular Katarina Hrvolova who was dedicated to finding the right buyer for us.

Chris · 29 January 2021

★★★★★ 5/5

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I needed to sell my parents' house in…

I needed to sell my parents' house in Redhill to meet care home fees. Michelle visited the property and gave us what we felt was a realistic valuation.We were very impressed with Michelle and the overall service promised by Cubitt and West.Although it was not the cheapest quote we received we felt that it offered the best value for money and this was borne out in practice.Michelle and her team in Redhill were always available to deal with queries and I can't recommend them highly enough, particularly as there were a couple of last minute issues to deal with!!

AndyW · 29 January 2021

★★★★★ 5/5

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Amazing Service!

I called the Southsea office for the first time on a rainy miserable Monday feeling stressed that I couldn't find my ideal house, and spoke to Claire. Wow, I can honestly say not only was she a ray of sunshine, she was so efficient and helpful, taking the time to make my feel a truly valued customer. Claire provided the balance of professionalism versus friendliness perfectly, exactly what we all need, even more so in these extremely difficult times. She also put me in touch with a mortgage advisor that was equally efficient and helpful. Due to Claire's first class service, really understanding what I was looking to buy, recommending a house to me, quickly arranging a viewing, answering all my questions, two days later I had an offer accepted on my new house, that ticks all the boxes! I couldn't recommend Claire highly enough!

Belinda · 28 January 2021

★★★★★ 5/5

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As a buyer

As a buyer, I'm completely happy with the support I've received from Karen Fogarty throughout this process. From the very beginning, Karen has been on hand to answer all of my queries via phone and email. In fact, I was surprised at how quickly she responded - often within minutes. She gave supportive friendly advice and was excellent at representing the needs of myself as well as the vendor. She is very personable, efficient and installs confidence in the process. I'm a very

Deryck · 27 January 2021

★★★★★ 5/5

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Alice is an amazing agent

Alice is an amazing agent - she was so knowledgeable about the property she showed us. She knew the house's history, where everything was(which I'm surprised that many agents don't ie. washing machine) and when areas of the house were renovated. Although the home was in great condition and very modern, she also gave a lot of suggestions of how we could improve things further from the garden to the garage. I would 100% recommend Alice as an agent and her expertise.

Lisa · 27 January 2021

★★★★★ 5/5

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Claire and Wayne have been brilliant!!!

Claire was an enormous help with our first time buy. From our very first phone call, Claire was enthusiastic, professional and friendly. Out of all the properties we had viewed with various other estate agents, she was by far the most helpful and eager. She introduced us to Wayne who has been brilliant while arranging our mortgage. The meetings we had with him felt very thorough and we left with an in depth understanding. The pair of them have made the experience really pleasurable as they can answer any questions we have immediately and are quick to respond with emails and returning phone calls. We thank them both!

Harry · 26 January 2021

★★★★★ 5/5

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My husband and I are very happy with…

My husband and I are very happy with Cubitt and West, especially Richard Clarke, Senior Branch Manager, and Claire Schindelka,Senior Sales Executive. Richard made us feel comfortable and gave his honest opinion when asked about our chances in selling our flat. He made sure we were kept in the loop and he sent us the summary of the marketing activity. Claire came on board in January; she was very professional and knows her job. She went above and beyond. She came to our flat to see our property because she said she wanted to know what she was selling. It definitely helped her look for potential buyers and she sold our flat in less than a month. On top of that she also gave us advice about our decision to buy the house that we wanted. Buying and selling houses is not like selling other commodities; it can be emotionally stressful and some may have emotional attachments to their property or could be anxious to move out. In our case our flat is too small for us and we really need to move to a bigger place now that we have a baby.We were with another estate agents at first but we did not receive the same kind of service that we got from Cubitt and West. I am a fan of reviews I rely heavily on it when I purchase anything especially for large purchases like homes. I would definitely recommend Cubitt and West if you are looking for an estate or letting agency.

Effe · 23 January 2021

★★★★★ 5/5

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Faultless service Ebba Morley & Cubit &West

I could not fault the service that we have received from Cubit and West but in particular the work of Ebba Morley,. Without Ebba’s amazing efforts there is no doubt in my mind we would not have achieved the sale of our house, but also our house purchase, which was on with a different far less efficient agent. Ebba was ahead every step of the way, professional, forward thinking and responded quickly to all enquires. I am very grateful to Ebba and the team at Cubit and West and would not hesitate to recommend them.

Simon · 8 January 2021

★★★★★ 5/5

Trustpilot

Very helpful

Dan was very helpful in showing us a property that we found that we liked. Two viewings were held so all the prospective tenants could see the property. We were able to negotiate the fine details and smoothly commence the moving process. Everything went well.

Ryan · 21 June 2024

★★★★★ 5/5

Trustpilot

The Best Estate Agent I have ever used, (6 moves!)

Julian was brilliant and a true gent. His knowledge and expertise went above and beyond the call of duty. He and Katerina held our hand from start to finish. Nothing was too much trouble. Their smiles and positivity saw us through the stressful bits. Within hours of giving our instruction Julian had appointments booked for the following day. Within 10 days we had several offers of the full asking price on the table. Julian offered advice and gave us feed back the whole way through. When the solicitors and buyers in the chain were struggling to communicate, Julian rolled up his sleeves and sorted it out. We complete tomorrow and I hope that Julian and his team get a well earned rest over Christmas. Thank you Julian for all your help and support. Let’s do it all again in say 5 years?! 🤗

Fran · 17 December 2020

★★★★★ 5/5

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The Best of the Bunch

I’ve dealt with three different estate agents over the past 18 months whilst selling during a turbulent year and Cubitt and West have been outstanding. They’re professional, great communicators and successfully manage expectations of all parties. After securing a sale, C&W give you a direct point of contact to deal with post sale. Shaun was great, communicated regularly with both conveyancers, the buyer and myself. I never had to chase as he was always one step ahead. He ensured the process proceeded smoothly and swiftly. I would highly recommend both Shaun and Cubitt and West.

Lorraine · 16 December 2020

★★★★★ 5/5

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That a HUMAN is always there ready to give advice. a

Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.

Jane · 1 February 2024

★★★★★ 5/5

Trustpilot

Fantastic band of super heroes.

Fantastic band of super heroes.I believe it has already been written and stated "not your typical salesman, not pushy at all".These guys took over the challenge of selling our property after Purple bricks had it for 3 months (price dropped 3 times in this time to which angered us and they still couldn't sell).Cubitt & West were mentioned to me and it was the best feeling when Mo phoned back, he had people interested in the area.... 5 days later we had a buyer?So what do they do different? they didn't hound, they didn't beat our prices down (we sold for what we wanted) they simply "sold the product" as advertised.At first we were a little concerned from our purplebricks adventure that we would get a fee for doing nothing as Mo was going on holiday, he left us with David but assured us it will be fine and we would be looking at 2-3 weeks for some movement??? Mo was true to his words, David came round... with a professional photographer, we had 2 bookings the first day and a further 2 the day after?Things were already better than purplebricks (3 in 3 - yes 3 people in 3 months).Then we had our buyers, I consider myself lucky in this account of being with c & w, but the person who advised me of them, said just this " they will make it easy for you". And they did. A massive thankyou to Mo, David, elliot, Julie bramble and the girls in the office at waterloovile site... I kept calling her Sarah but she never told me I was wrong... so polite.Use these guys if you want to be treated as a human and not a cash machine.

Steven · 13 December 2020

★★★★★ 5/5

Trustpilot

Our experience selling our property…

Our experience selling our property with Cubitt & West was very positive, despite the change of points of contact at the start of the transaction, due to COVID-19. However, part from this initial teething problem, we were very satisfied with the way in which our property was marketed, the quality of the visits received, the guidance provided was outstanding. We also found that Cubitt & West were very helpful once we had found the property we wanted to purchase as they gave us advice on the initial steps to take in order to start this process. We would particularly like to thank Jess, Heidi, Stephen and Shaun for their help during the selling process. We would strongly recommend Cubitt & West because of their professionalism, dedication and work ethic.

J · 7 December 2020

★★★★★ 5/5

Trustpilot

Hooray we finally moved into our…

Hooray we finally moved into our beautiful home on Friday. The last couple of weeks have had us hanging over a presapis as the sale nearly fell through. Julie however helped to coordinate all concerned & keep us informed & reassured. Everything came together with just 4 days to organise & complete the move. Really happy & relieved even though we've aged 10 years. Thanks Julie you were a great help . Dont know how you deal with this level of stress all the time. Donna & Andy Brooker

Donna · 2 December 2020

★★★★★ 5/5

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The A Team ......Cubitt and West in Ashington

If you want to sell your house, you really need the A Team behind you, we engaged Heidi and Stephanie at Cubitt and West in Ashington to sell ours, they did an amazing job and we got the offer we wanted, but then the work started when the chain was complete, they engaged with the chain, kept the lines of communication open and genuinely kept everyone going until we exchanged and completed. We also used their recommended solicitors at JS Law, Abbie Reed was fantastic and looked after us well. Having the three working together for us made such a difference. They really are the A Team and would thoroughly recommend them. Thank you ladies! Maggie

Maggie · 14 November 2020

★★★★★ 4/5

Trustpilot

re-letting property in North End

Marcus is great with good local knowledge of rental demand and comparables. This is the 2nd time I have used C&W to tenant find recently. Open day was carried out successfully and good feedback given on potential tenants. Paperwork was dealt with well by the team in the office, all I would say is it would be good to have had a proactive call to update on whether holding deposit paid/referencing started, and also to discuss feasibility of tenants wanting to move in at short notice, rather than just having the letter sent through with tomorrow's date. However the service overall was good.

Jon · 9 November 2020

★★★★★ 5/5

Trustpilot

Reliable, efficient & helpful service

C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.

André · 12 April 2023

★★★★★ 5/5

Trustpilot

A* Star Service at Cranleigh C&W

An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!

Emma · 27 September 2023

★★★★★ 5/5

Google

We’ve recently sold our home through Cubitt & West - East Grinstead and the team there (Cailean, Claire, Matt, Julia and Tamsin) were unbelievably helpful, friendly and really went over and above to help us. A genuinely brilliant bunch who I cannot recommend enough.

Ralph · 25 June 2024

★★★★★ 5/5

Trustpilot

Excellent communication

Shaun has been fantastic in pushing the sale of our property forward and chasing the relevant parties and keeping us updated on an almost daily basis. I had expected to do a lot of the ground work for this, after previous experience with other estate agents, but have been very pleasantly surprised to have had this burden taken off me this time! Would highly recommend and would not hesitate to use again in the future. Thank you Shaun!

Ravenswood · 18 March 2021

★★★★★ 5/5

Trustpilot

Very friendly

Very friendly. Helping you as much as they can

Amber · 8 October 2026