Trusted Agent profile · Ealing

Savills Ealing reviews

4.2

★★★★★ Great

1,985 reviews across 2 platforms

3 The Green, London, W5 5DA, Ealing, W5 5DA

Savills's office in Ealing, at 3 The Green, is rated 4.2 out of 5 across 1,985 reviews on two platforms, including 181 Google reviews rated 4.7.

Google logo

4.7 / 5

181

Reviews on Google

This office

Trustpilot logo

1,804

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Trustpilot

Savills - the right estate agents to choose

On appointment you meet or are advised of the team that will be looking after you. Nothing was ever too much trouble. The experience of the company meant they knew who the right buyers were. They worked hard at synchronising everything so my purchase went welll too. The sale and purchase went very well due to very good management

Sue · 20 December 2025

Agent replied · 23 October 2024

Thank you for your lovely review, Sue. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Trustpilot

Sale of flat

I recently exchanged on the sale of my flat with the assistance of savills mayfair with the help of Claire Reynolds who is head of that office and Kitty Halley also from that office. Kitty was my point person and Claire was always there to assist me as well should I need some re assurance. Having this "team" with me was very calming and efficient - and I can say that the team were faultless and I have been working in the property world for many years as an advisor to clients so that is saying something. As my day to day contact I found Kitty to be :Efficient Compassionate Always available and if not able to answer would always call me back Honest and she had the ability to tell me as things were rather than say what I may have wanted to hear Extremely hard working In short I'm not sure I could ask for more from the whole agency experience - Kitty was a tremendous person to have on my side and I would not hesitate to recommend her to anyone. Perfect service !

RR · 15 August 2022

Agent replied · 23 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.Regards,Kitty and Claire

5/5

Trustpilot

Sam Ing - Performance Review

Sam Ing was a very good rep, did an amazing job following up with the landlord, and catered to all my needs and requests. I answered the majority of my calls on the spot and all my questions.I would definitely recommend him for future businesses 100%.

Ruy · 5 November 2024

Agent replied · 23 December 2024

Thank you so much for your review, Ruy. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Savills - House Sale - Great team, amazing service

Savills, especially Becky and Natasha, but supported by the whole team, have done a great job selling my house. With a few bumps along the way and delays in the chain, Becky has always been proactive, supportive and pragmatic to keep things moving forward. Has provided in depth and robust information to support decisions needed, and has made - what can sometimes be a stressful process - as easy as possible. Earned every penny and well worth it! Thank you Savills !!(Tunbridge Wells)

Sam · 3 August 2022

Agent replied · 23 October 2024

Thank you so much, Sam. You've been wonderful to deal with and we're so happy you're happy.Regards,Becky, Natasha and the TW team

5/5

Google

After meeting with several local estate agents, we initially listed our property with two different agencies (one after the other). Unfortunately, we were repeatedly let down by unpromising viewings and constant suggestions to make significant price reductions. From the very first phone call with Kealey, the experience was completely different. She was honest and transparent about the market, advised us on the best time to list, and gave realistic guidance on what our property could achieve. Kealey quickly arranged a professional photoshoot and also shared a few valuable tips on how to dress the property to make it feel more inviting to potential buyers. Once the property was listed, Kealey’s team secured a number of viewings within the first week, and incredibly we received an offer after just one week from a chain free buyer! Kealey continued to work hard throughout the entire process and really went the extra mile. She kept in touch with our sellers’ estate agents as well, stepped in to support us when needed, and helped push everything through in a timely and efficient manner. This was our first time buying and selling at the same time, and it simply wouldn’t have been possible without Kealey. We’re incredibly grateful for her professionalism, honesty, and dedication, and wouldn’t hesitate to recommend her.

Stephanie · 16 March 2026

5/5

Trustpilot

Thank you

Fiona has proven to be a capable, experienced and efficient manager. Whenever we have needed advice or assistance, Fiona has always responded even beyond the working hours. I highly recommend Savills and publicly thank Fiona Withers for her tireless motivation to work and to the client.

Gianluca · 18 October 2024

Agent replied · 23 October 2024

Feedback is an invaluable reminder of the things that are important to our clients, Gianluca, so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

We are extremely lucky to have worked…

We are extremely lucky to have worked with Ms. Sue Trybus as our estate agent. She is very professional and hardworking- we appreciate it greatly. She even sometimes emailed us very early in the morning and late at night to help us. She put a lot attention to detail and communicates with vendors effectively- she has also given us very helpful advice.Overall, we are very happy due to the service which Ms. Sue Trybus has provided for us. Ms. Sue Trybus is my highest recommendation.

Dr.Shokri · 14 June 2022

Agent replied · 23 October 2024

Thank you very much for such a kind review, it was a pleasure to work with you and wish you all the best for the future.Regards,Sue

5/5

Trustpilot

We had careful guidance from the start…

We had careful guidance from the start as to how to improve the appearance of our home which after 34 years had been well lived in. Equally well thought through was the selling price and the filtering of genuine clients which resulted in offers from all but one of them. Can't fault Savills the whole way through.

Mrs · 17 December 2025

Agent replied · 23 December 2025

Thank you, Maria, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Tom Willing is fantastic

Tom Willing has been fantastic, and I'm delighted he was the agent for a flat I bought in May 2022. I was focused on one property, but Tom made sure I compared the market by looking at other options, and this was appreciated. The 'making an offer' process wasn't stressful, and I felt very comfortable based on Tom's professionalism. Tom's replies to emails have always been thoughtful, complete and progress the purchase. I was a complicated buyer, an overseas resident wanting to purchase a flat for personal use (not BTL). Not a typical transaction. Tom suggested both a specialist mortgage broker and a local solicitor, and both have delighted to no end. The broker locked in a 5-year deal at a ridiculously low rate whilst managing the approval process patiently. The solicitor's attention to detail and thoroughness made me wonder about the recovery they make, given they charge such a modest fee. I have worked with others in these fields before - none are like those Tom suggested. The deal would have fallen over had Tom not suggested both of these people (after my efforts objectively lacked grunt). Tom's invaluable experience and focus on successful outcomes is something you don't find often. The experience with Tom and Savills, in general, has been excellent, and I now understand why the company has the reputation it does.

Chris · 13 May 2022

Agent replied · 23 October 2024

Thanks Chris, really appreciate this. It was my absolute pleasure.Regards,Tom

5/5

Trustpilot

During Rental Period

My review is based explicitly on my interaction with the Savills team during the rental period. We have worked with Ritesh over the last year, and he has been phenomenal. Very responsive and also a great mediator between us and the landlord. There were some issues with our flat that the sales team did not take care of before our rental started; however, Ritesh was on top of it once we moved in.

Kartik · 18 December 2024

5/5

Trustpilot

Sale of Flat in Battersea

We worked with Tessa on the sale of our flat and she was great. Her and the team made it very quick and easy to get the property on the market and were very diligent in communicating with us throughout the process. They got us a good offer incredibly quickly. Tessa really came into her own during the conveyancing process where she was always available and did a fantastic job of shepherding the sale process along. We would definitely recommend Tessa and the Savills team.

Jamie · 29 April 2022

Agent replied · 23 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future!Regards,Tessa

5/5

Trustpilot

Could Not Be Happier!

I just wanted to say that by far Paige Ford MARLA is the best! She was so thorough and genuinely such a lovely person! I was nervous about the whole process and put my mind at ease instantly as she expressed so much knowledge about the area and made every step of the way flow just right! She was very inclusive and with detail was able to answer all of my questions at every point! I highly recommend her and all the staff here. Ali was also very helpful! They really put your mind at ease. Know that you are in good hands with trustworthy efficient staff.

Berenice · 22 April 2022

Agent replied · 23 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us

5/5

Trustpilot

We would like to express our joy…

We would like to express our joy fullness to thank Mahesh Lakhiani for the extended support towards finalizing the deal. The deal went very smooth and successful. He was extremely generous and very professional. He explained us everything in advance so that there are no delays or issues before move in. We acknowledge that he is very dedicated and loyal to his work and organization. We wish him all the best to do better in life .KUDOS :) Thank you Mahesh for all your help and support. Regards, Kuunal Kakaaiya and Nielam Thackur.

Kuunal · 15 April 2022

Agent replied · 23 October 2024

Thank you for your lovely review. I am so pleased to have been able to help you find a new home and I wish you all the best.Regards,Mahesh

5/5

Trustpilot

Excellent service

Excellent service. We placed the property on the market with two agents; Savills were much more professional and had far superior particulars and website. They took notice of our instructions and produced the best offers. We asked for offers over a figure and Savills produced them; the other agents appeared to ask for offers in the region of our figure and their offers were all under the figure we sought. I would use Savills again and recommend them to others. David Broomfield is very professional and a delight to deal with.

Farringdon · 6 April 2022

Agent replied · 23 October 2024

Thank you for your lovely words! It was great to work with you and I am pleased to have been able to assist. I hope to work with you again in the future.Regards,David

1/5

Trustpilot

Demonstrated poor integrity and subpar customer service

Very poor customer service, they did not act with integrity or professionalism. Neither branch nor head office attempted to rectify the situation either. All in all, a disappointing experience as a prospective tenant.Do not recommend this agency.

Sowmya · 19 May 2026

Agent replied · 27 May 2026

Thank you for sharing your feedback. We are very sorry to read about your experience and to hear that you felt our service did not meet the standards of integrity and professionalism we strive to uphold. We would appreciate the opportunity to look into this matter further and better understand what went wrong. Please contact us directly at via email: socialmedia@savills.com with more details of your experience so we can investigate and work towards a resolution.

5/5

Trustpilot

My experience with Saviils and…Yato was a pleasure

My experience with Saviils and particularly with Yato was always responsive and professional. She is a clear communicator who always found a solution to a problem if something needed service. It was a pleasure to deal with Savills and I look forward to working with them again.

Peggy · 5 September 2024

Agent replied · 23 October 2024

We really appreciate your kind feedback, Peggy. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Good judgement on price

Good judgement on price. I was selling. Good judgement on capacity of buyer to follow through on acceptance of offer. Good marketing. Good monitoring of progress between acceptance of offer an exchange of contracts.

Edward · 9 June 2026

Agent replied · 24 June 2026

Thank you so much for your review, Edward. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Great!

Maria is always very helpful with any support we have needed throughout our tenancy/with our landlord!

Neve · 23 June 2026

5/5

Trustpilot

We had a great experience with…

We had a great experience with Jennifer. She was very helpful supporting us as first time buyers and made the process as stress free as possible. Thank you for helping us secure our first home!

Lucy · 30 May 2026

Agent replied · 23 October 2024

Thank you for your feedback, Lucy. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Trustpilot

Victoria Short of Savills, Stamford

My experience with Victoria Short of Savills, Stamford exceeded all my expectations. Disappointingly, the seller and our solicitors, were not prepared to put their full weight behind enabling me to purchasing a property in Rutland showing no sense of urgency. In fact, apathy and incompetence best describe the purchasing environment. Not perturbed, Victoria swiftly identified the strengths and weaknesses of those involved and formed a strategy of imposing relentless pressure on all fronts - realising that this was the only way forward. This strategy and her communication skills, both in the spoken and written word, coupled with her ability to quickly identify the best way forward in addressing each and every obstacle, and they appeared endless, gave her all the opportunity she needed to demonstrate her brilliant communication skills. Her dominance was so impressive that all parties seemed only prepared to move, in any meaningful direction, on her say so. Without Victoria at the ‘helm’ the process would have become so protracted the sale may well not have come to fruition for their were many times when I had lost all patience that my willingness to move forward was waning. I cannot thank Victoria enough for her performance. She can feel justly proud of her efforts for she has demonstrated that she is an extremely valued asset to the Savills, Stamford team.For completeness, I should point out, apart from her outstanding professional competence, she has a delightful and vivacious personality - always smiling and always looking on the bright side.Thank you Victoria.

Anonymous · 18 February 2022

Agent replied · 23 October 2024

I am so grateful for your lovely review. Moving to a new home can be very stressful, especially when not all parties are cooperative. I am glad to have been able to help you and hope to work with you again in the future.Many thanks,Victoria

5/5

Google

Stuart Balfre was brilliant at helping us sell our house. His clear planning and strategy helped us pick out the right buyer after the open days. The whole process went smoothly despite some delays in the chain. Highly recommend Savills Ealing.

Manesh · 25 November 2024

Agent replied · 24 June 2025

Thank you so much for reviewing the service provided by Savills and Stuart. I am delighted that you received an extremely positive experience. If we are able to assist you with any other property related matters in the future, please do not hesitate making contact with the office. With best wishes, Christopher Bramwell Head of West London residential

5/5

Trustpilot

Well worth considering

Anthony, Kelly and Felix were all a pleasure to deal with. I'm a landlord with over 10 years experience and all those mentioned were professional, responsive and helpful in my dealings with them. In particular, Anthony conducted seven viewings on a single packed day and I received an email from him the next morning with four offers over asking, presented in a digestible format with his thoughts on each - the first time anyone has taken the trouble to do this. Also, he doesn't call you "mate" and chew gum, which is a bonus!

Mr · 9 February 2022

Agent replied · 23 October 2024

Thank you kindly for your positive review; we are delighted you were happy with the service and subsequent result on your investment. We value your business, appreciate the kind sentiments and hope to repeat our successes for you on your next dealing with Savills! All the very best from the entirety of the team here and wishing you an excellent continuation of the year ahead.

5/5

Trustpilot

My sale was handled by Savills in Marlow

My sale was handled by Savills in Marlow and in particular Mairead Monsen who was everything you could ask for from an agent selling your property. All the viewings were handled professionally and feedback was forthcoming after each visit. Once the buyer had made an offer Mairead was a reliable and diligent negotiator who helped bring the sale to a close. In the interim period until completion Mairead continued to be the main contact to resolve any issues and see the sale through to a satisfactory conclusion. I am pleased that Savills was my choice of agent for the sale and would recommend them whole heartedly to anyone looking to market their property.

Nige · 19 January 2022

Agent replied · 23 October 2024

I am very grateful for your kind words! Moving and selling a home can be very difficult, so I am glad that I was able to make the process a bit smoother for you. Regards,Mairead

5/5

Trustpilot

I recently used Savills to sell my house

I recently used Savills to sell my house. Jon Lacey was my primary contact and he was excellent. Prior to getting an offer he kpt me well informed of progress including feedback on all viewings. When we had an offer made he was proactive in handling it and negotiating an improved offer which I then accepted. Best of all, during the sale process after I accetpted the offer he remained very active,chasing progress and keeping me well informed. Without doubt the best individual estate agent I have ever dealt with

Steve · 17 January 2022

Agent replied · 23 October 2024

I really appreciate you taking the time to leave a review. I know that moving can be a very stressful time so I was glad to be able to help!Regards,Jon

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Ealing

How many reviews does Savills Ealing have?

Savills's Ealing office has 1,985 reviews across two platforms: 181 on Google, 1,804 on Trustpilot (across the whole business).

What is Savills Ealing's rating?

Savills Ealing is rated 4.2 out of 5 across all 1,985 reviews, and 4.7 out of 5 on Google from 181 reviews.

Where is Savills's Ealing office?

Savills Ealing, 3 The Green, London, W5 5DA, Ealing, W5 5DA.

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