Savills Ealing reviews

★★★★★ 5/5

Trustpilot

A totally different letting experience!

I dealt with Euan Williams and Iona Paloka at Savills Maida Vale. They were absolutely incredible - diligent, friendly and so efficient. They nailed my property search from the word go and helped me sign the flat of my dreams. I cannot recommend this office enough, far superior to any other estate agent I have ever used.

Sophie · 8 February 2021

★★★★★ 5/5

Trustpilot

I have been using Savills in Marlow

I have been using Savills in Marlow, for several years now and have always experienced a professional considered approach, particularly listening and delivering on my requests whether it be buying and or selling. More recently Sophia Farwell was tasked with finding a property for one of my elderly relatives, a difficult task on a good day. That being said, Sophia listened to the remit, took it upon her self to personally identified properties and within a few days had delivered the property of my relatives dreams, i thought it would take months! Thank you Sophia and all the team a truly fantastic experience.

Max · 16 July 2022

★★★★★ 2/5

Trustpilot

Terrible communication all around

Terrible communication all around. Our entire tenancy was meant with poor service and they rarely got back to us unless chased.

Customer · 22 September 2026

★★★★★ 1/5

Trustpilot

Appallingly Letting Service

After visiting my daughter’s new flat which is let by Savills, I have to say that I am absolutely appalled that they consider this a suitable property.The property is in my opinion uninhabitable for humans with faulty electrics, vermin infestation and no hot water/ heating.Savills have been notified of the issues two weeks ago but have still not resolved any problems, they are obviously not fulfilling their obligations as a managing agent to the tenants. Further to this they expect the tenants to be available to liaise with any 3rd parties to rectify any problems rather than their staff being available ( for which they do receive fees for from the 2K monthly rent)- absolutely disgusting customer service.

Alison · 26 November 2023

★★★★★ 5/5

Google

We cannot express enough what a remarkable job Stuart and his team has done with our transactions. Highly professional , with so much empathy and integrity. Being in large business network ourselves , I cannot recommend Savills enough, especially if professionals like Stuart are a representation. Thank you ! Highly recommendedPositiveResponsiveness, Quality, Professionalism

Krishe · 23 October 2021

★★★★★ 5/5

Trustpilot

Personable and Friendly

Michael Smit led the acquisition of my property. It was a smooth process even though there were some issues with the property. Even after acquisition Michael was on hand to deal with some teething problems and was courteous, friendly and a really easy person to get on with.

M · 8 July 2022

★★★★★ 5/5

Trustpilot

Marcus was exemplary

Marcus was exemplary; I’ve been in the property business for 40 years and he is what I would call (he may not like this!) an old fashioned agent; attentive, helpful, polite and informative. He put most agents to shame. I hope Savills know what they’ve got. Thank you very much Marcus.

Sarah · 10 February 2022

★★★★★ 5/5

Trustpilot

Great service from Graeme and David

Great service from Graeme and David - Graeme was a great help ensuring that we were able to proceed with the transaction smoothly. I will highly recommend Savills to all my family and friends. David was a great help in showing us properties and ensuring that we felt comfortable with our decisions. Both were accessible at any time.

Mustafa · 21 September 2020

★★★★★ 1/5

Trustpilot

Shocking company to do business with

Since Savalls has taken over the management at Heron Place in W1They must rank as one of the worst managing agents I have worked for in over twenty years. The accounts department is non-existent. I'm owed ten thousand pounds in two outstanding invoices. It is now time to issue court proceedings. I am not the only contractor on this site who refuses to do more work for them. They may have a fancy website and boast on social media how great they are, but their management team is useless.

Peter · 16 November 2023

★★★★★ 1/5

Trustpilot

Substantial Financial Loss for First Time Buyers

My partner and I, as first-time buyers, have been left extremely disappointed following our experience with Savills Telford.

Grace · 19 February 2026

★★★★★ 5/5

Trustpilot

A far superior experience to other property managers

Our landlord changed managing agents during the course of our tenancy and the difference since Tami Falzon has taken over the property management is staggering. Tami and the team are professional, polite and quick to find solutions. The contacts Savills uses for maintenance do work of a high quality and have, without fail, all been very helpful and friendly.

Jessica · 27 February 2024

★★★★★ 5/5

Trustpilot

Many thanks to the team at Savills

Many thanks to the team at Savills, Stamford, for successfully selling our property. The entire process was managed in a highly professional manner and was excellent value for money. James Abbot was always available to give advice and guidance , kept us fully updated and inspired confidence and trust.We have no hesitation in recommending Savills.

Sanderson · 18 April 2021

★★★★★ 5/5

Trustpilot

High praise for Fiona

Fiona is fantastic - always goes above and beyond to help. Very responsive and reliable. Truly a pleasure to work with

Georgiana · 21 June 2024

★★★★★ 5/5

Trustpilot

Thanks Jess

Fantastic service from Jess Exley whilst I was looking for a new apartment. From the initial conversation to her timely follow ups, I enjoyed working with her. She went over and above to ensure that the needs of a customer we’re met. Thank you Jess for all of your help and assistance.

Yugan · 5 November 2021

★★★★★ 5/5

Trustpilot

Five star for Atticus

I rented a property from Savills, and the previous tenant left it in poor condition. There were minor issues and broken parts that I was not properly informed about before I moved in. However, my property manager, Atticus, took the issues seriously and resolved them promptly. She was also very responsive to emails and phone calls. Overall great experience and would definitely choose Savills again.

J · 12 October 2023

★★★★★ 1/5

Trustpilot

READ THIS if you're renting from Savills.

It is crucial to keep a comprehensive record of your check-in information. Exercise extra caution by documenting the property's condition at check-in with photographs and videos as evidence. In the event of any other issues, it is advisable to have a written record of communication via email. When checking out, make sure to keep detailed records of the property's condition upon departure as well. The more detailed, the better, as Savills' headquarters may request excessive cleaning fees and unreasonable repair costs. Drawing from my experience, I recommend standing your ground and taking the evidence to TDS. A fair adjudication will ensure you receive the justice you deserve. In my case, I got my full deposit back, and the landlord received no reward.

ZC · 31 October 2023

★★★★★ 5/5

Trustpilot

An impressive show of excellence

An impressive show of excellence, professionalism and expedience delivered in a friendly manner. Thank you Emma for your fantastic work in facilitating a smooth purchase of an incredible house. A refreshing experience to say the least! Keep up the excellent work!

Dr · 20 February 2023

★★★★★ 1/5

Trustpilot

Sad that a company with a trusted…

Sad that a company with a trusted reputation is not more discerning about the landlords it is prepared to represent. I had the misfortune to rent a house for a year through Savills and was continuously strung along by the property management team who agreed to have items repaired but in certain cases never did. I heard from neighbours that previous tenants had the same treatment. Savills first priority was to generate letting fees and their loyalty lay firmly with an errant landlord. If this involved stretching the truth, then it appears their staff had no qualms about doing so. Renter beware!

Christopher · 27 October 2023

★★★★★ 5/5

Trustpilot

Efficient Service and Communication…

Kristina was very efficient at getting my rental paperwork sorted and finalizing the lease. As an international student/tenant doing everything online remotely (and being unfamiliar with the UK rental system!), she was very helpful and patient as she took me through the process. I'd highly recommend Savills for rentals.

Ms · 20 March 2022

★★★★★ 5/5

Trustpilot

Emily Robertson, Savills

Emily has been brilliant from start to finish with helping me purchase my first property at every step of the way. She’s always at the end of the phone to provide support, and is extremely knowledgable and personable. I genuinely couldn’t have asked for anybody better to be there for my first house purchase and I have no hesitation in recommending Emily to anybody who asks.

Gemma · 4 September 2023

★★★★★ 5/5

Trustpilot

Sold our house in Kingswood during a…

Sold our house in Kingswood during a challenging market in 2024. Extremely pleased with the support we got from Edward and David on the Savills team. The buyer came through the Savills network rather than Rightmove, which is one of the reasons in my view a national agent with the footprint that Savills has is worth the money

George · 3 December 2024

★★★★★ 5/5

Trustpilot

Harriet was a total professional…

Harriet was a total professional throughout my whole purchasing process and i cannot recommend her or the overall Savills experience more. She was in frequent contact and a huge help in helping me complete during the lockdown! Thanks to her I have found my dream flat and cannot wait to move in - thanks you Harriet :) xxx

C · 15 April 2020

★★★★★ 5/5

Trustpilot

Savills

Savills, particularly Natalie Howlett-Clarke, were excellent during the process of buying our new house. She returned calls in a timely manner, maintained a dialogue with the vendors and when, as seems inevitable with a house move, a problem arose she kept a watchful eye on proceedings.

Christopher · 28 July 2022

★★★★★ 1/5

Trustpilot

Horrible experience

Had Savills as an agent to buy a property in Goldhurst Terrace. Price was agreed with the seller, I paid the solicitor and agreed a mortgage, when they suddenly asked me to raise the price again.. apparently someone else came in with a higher bid after my offer was already accepted... Disastrous experience, untrustworthy agent..

David · 8 February 2021