Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI am Hamid Abasov. Supposed to live amazing 2 bedroom house in 58 Cosgrove House.
Thanks to you and your unprofessional team members made my London life like Elms Road Nightmare. I’ll be so sharp and honest with you guys. So unprofessional and zero communications between your colleagues. How many times I need to give you my informations you need?? 5 times payslips 3 times date of birth? Let’s talk about your cancellation about ‘’ owner decided to sell house’’ . After 2 days we supposed to move!!! 2 days we are trying to contact to you and couldn’t reach…. Really? Email, phone numbers…Why u keep in market and asking my personal details, for a ghost house? So bad service !!!!
Hemid · 16 March 2026
Agent replied · 16 April 2026
Sorry we cannot find you in our database. If you were unsatisfied with the service you would need to contact the office to make a complaint.
★★★★★ 1/5
GoogleVery frustrating experience with SAB Estate Agents. 58 Cosgrove House HA0
We spent over a week submitting documents, references and completing the full referencing process for a property. We were also asked to sign a 6-month tenancy agreement and proceeded with everything required from our side as quickly as possible.
After all of this, the agency informed us that the landlord had decided to sell the property and the tenancy would no longer proceed.
This information should have been clarified before putting tenants through a full referencing process and asking them to sign agreements. It resulted in a complete waste of time, unnecessary stress and unnecessary back-and-forth.
Although the holding deposit was eventually returned, the overall process showed poor coordination and lack of consideration for tenants’ time.
I hope the agency improves its internal communication with landlords so future tenants do not go through the same situation.
Angelos · 16 March 2026
Agent replied · 16 April 2026
Hello Angelos,
Many thanks for your review, as you are aware the landlord has a right to change mind until contracts are signed. This is entirely the landlords decision and we have no control over this. We have been very efficient in terms of paperwork in order to get the references through for which we still waiting for report.
We have tried to contact you for past two days but in both occassions you were busy and unable to talk to us.
We have also offered you two alternative properties and as a professional agent there is nothing more we can do.
As well as you, we have also lost business and absorbed all the cost for admin and referencing.
We wish you all the best however if you decide to select the options we have given you then feel free to contact us.
Thank you
★★★★★ 1/5
GoogleTerrible experience, no support, no transparency, and unprofessional attitude”
As a first-time tenant, I received zero support from this agent. Information was never shared, communication was poor, and I often felt completely left in the dark. Even after living in the property for 4 years without ever raising a single complaint, the moment I decided to leave, both the agent and landlord’s attitude completely changed, unhelpful, dismissive, and unprofessional.
It’s disappointing to be treated this way after being a respectful long-term tenant. I would strongly advise others, especially first-time renters, to think twice before dealing with this agent.
Maryam · 17 August 2025
★★★★★ 5/5
GoogleWe’ve had a wonderful experience with Sab Estate agent so far. They are always very prompt, professional, and understanding whenever we’ve had any queries. Well impressed with their service.
From the start, the process was made so easy and stress-free. AJ, our first point of contact, and I must say he has been absolutely lovely, respectful, patient, and quick to respond every time.
Highly recommend them, it’s been a real pleasure dealing with Sab Estate Agent
Sahil · 24 October 2025
Agent replied · 23 December 2025
Thank you and Enjoy your stay
★★★★★ 5/5
GoogleDealing with Sab Estate Agent was a pleasure from start to finish. I have found my new home through their agency. The team is always friendly and approachable. They have an incredible knowledge of the property market and they handle promptly my tenancy contract, ensuring that me and my landlord are satisfied. Also, negotiating with Sab estate agent is effective and they always aim to assist with genuine care and reliability.
Hugo · 16 September 2025
Agent replied · 23 September 2025
Many Thanks for your review. We wish you all the best. We are always here to assist you
★★★★★ 1/5
GoogleThe worst Agency I have ever worked with in my 10 years in London. Sorry, I am blunt and honest. Unprofessional, begginers and liars, no communication. We saw a flat, posted that day. We called to book a viewing and we decided to put an offer straight away. They send a teenager for the viewing that had no basic information about utilities and seemed a bit lost to be honest. ( of course, everyone starta from someeqhere, however you need to be prepared at least to answer basic info) After one week in which they did checks, they decided to call us on a Saturday afternoon to inform us that the landlord has decided to sell the property. They also said that they have tried to contact us for 2 days. It wasnt true. We have spoken on a phone 2 days before, no mentioning on anything. No phone calls, no emails. And why the checks were not stopped if the landlord decided to sell? On top, they did not even offer us another house to view or even offer to help moving forward, as we mentioned we were in trouble and had to move asap. We only got an apology, which left me and my friend having to stay in hotels and hostels. Basically homeless. If there was 0 stars, I would give -10. I do not recommend.
Wondering also if you guys should receive some training and if maybe there is a reason why you had 3.5 stars reviews even before we wanted to collaborate with you.
Delia · 16 March 2026
★★★★★ 4/5
GoogleI had an excellent experience with SAB Real Estate! They were professional, and always available to answer my questions. Especially Faz. They made the entire process of buying property smooth and stress-free. I highly recommend SAB Real Estate for anyone looking for reliable and top-notch service in real estate!
AK · 13 September 2024
Agent replied · 22 October 2024
Thank you and we will continue to provide efficient service
★★★★★ 5/5
GoogleI had a fantastic experience with Sab Estate Agent. I urgently needed a rental property, and they were incredibly helpful throughout the whole process. They were quick to respond, professional, and made sure all the necessary checks were completed. I really appreciated how they kept me updated and informed.
Thank you so much for your support! All best wishes, Renata.
Renáta · 24 October 2025
Agent replied · 23 December 2025
Thank you Renata.. your feedback is valuable and we wish you the best with your new job role..
★★★★★ 5/5
GoogleWe had a great experience working with Sab Estate Agent during our tenancy. Their team was professional, responsive, and always willing to assist whenever we had queries . Communication was clear and timely throughout our stay, which made the entire process from moving in to moving out smooth and hassle-free. We truly appreciated their support and would be happy to recommend their services to others looking for a reliable property agent
Sreerekh · 3 May 2025
Agent replied · 24 May 2025
Thank you and we wish you all the best.
★★★★★ 1/5
Googlecompany gained entry to building to stuff mailboxes with flyers begging for property to rent. There was no external indication of what it was, just "For the attention of the legal owner", so it looks important enough to open, not just spam. Highly unethical behavior and I would not trust this company, or Sarah Black, the manager signing these letters.
W · 11 January 2025
★★★★★ 1/5
GoogleGave them a call regarding a studio and they asked me about my job and job role who relevant it is to ask that question when nothing has been decided. Gave me extra information that wasn't required .
Amandeep · 16 February 2026
Agent replied · 16 April 2026
Hello amandeep, thank you for your review. It is standard practice for us register applicant and take details about them. This helps us identify and match the right property. We wish you all the best
★★★★★ 5/5
GoogleRented a property many years ago till this day and very satisfied - our property is inspected Regularly to insure we are not having any issues, and if any ,fixed promptly. 10/10 service
Ali · 26 March 2026
Agent replied · 16 April 2026
Thank you Ali.. enjoy your stay..
★★★★★ 5/5
GoogleI have rented a studio in Southall few months ago and i am very happy with property and service. Recommended by a colleague and was able to move in quickly.
AJ who had showed me the property was great help and so was the team. Thanks Sab.
Ridwaan · 2 April 2026
★★★★★ 5/5
GoogleSab Estate Agent have been fully supportive with our needs. They are reliable and very prompt with any queries we have pulled forward. Keep up the good work.
Sebastian · 23 November 2025
Agent replied · 23 December 2025
Thank you.. we appreciate your feedback.
★★★★★ 5/5
GoogleThis agency was a godsend as someone moving from Malta to the UK for the first time. No other agency was willing to do the process over the internet for us and had us extremely worried leaving everything to the last minute, but they helped us every step along the way, from settling, to paying, to the contracts and even helped us sort out some issues with setting up a UK bank account. Truly cannot recommend this agency more, with special thanks to Faz and Monica!
Matthias · 23 October 2020
★★★★★ 5/5
GoogleWe had a really good experience with Sab Estate Agent as our letting agency.
They gave us the opportunity to secure our first home in the UK, which was a …
VIANCH · 16 April 2025
Agent replied · 8 November 2024
Thank you and we wish you all the best..
★★★★★ 5/5
GoogleAmazing service I’ve been well looked after as a first time tenant
Imaan · 24 October 2025
Agent replied · 23 December 2025
Thank you Imaan, enjoy your stay
★★★★★ 5/5
GoogleHighly professional team, making relocating a smooth and comfortable process. Faz was extremely friendly and provided a high level of customer service throughout the moving process. Would definitely recommend Sab Estate Agent.PositiveProfessionalism
Anju · 23 October 2021
Agent replied · 22 October 2024
Thank Anju, hope you enjoying your stay.
★★★★★ 2/5
GoogleIf you want anything sorted don’t send email. They don’t respond to them at all and anything you need has to be chased multiple times for them to take any action
No · 2 March 2025
Agent replied · 11 April 2025
Hello we are reporting your review as we cannot find you on database. If you are genuine customer of ours then you can contact us 02089929922 or admin@sabestate.com
★★★★★ 1/5
GoogleThe experience with Sab Estate Agents has been a nightmare from the date they received the securing deposit. The service is terrible, never get to speak to anyone. Staff is incompetent and unprofessional.
Avoid them!
Dorian · 24 October 2019
Agent replied · 22 October 2024
Hi, I cannot locate you on our database so please remove your review
★★★★★ 1/5
GoogleI was living in Abbotsford court park royal NW10 7fz do not rent this flat the landlords are constantly visiting the flat they practically live there and the underfloor heating bill that has to be paid separately of up to £450 every few months that needs to be paid on top of all the other bills.
They are also planning to keep my deposit of 1730.76 because of wear and tear I will upload photos
Rola · 23 October 2021
Agent replied · 22 October 2024
Hi Rola, thank you for the review. I believe the review is left for the landlords and not agency so we are not sure why there is one star given to us. We are not prepared to disclose your personal rental history with us however as agent we have acted in best interest for both parties. We wish you all the best
★★★★★ 1/5
GoogleI wouldn't recommend anyone to use this agency. The only think that they care is to take some money. I have contacted them many times about the awful conditions in the house where I live, without result. They just say that they can't do anything and pass the ball to the landlord who doesn't do anything neither. On the top of everything I'm obligated by the contract to stay at that place for 6 months.
Do not make my mistake to sign with them!
Rado · 24 October 2019
Agent replied · 22 October 2024
Hi, we have made you aware that we do not manage the property hence cannot deal with any repairs however we finished the tenancy on good note. Wishing you all the best
★★★★★ 1/5
GoogleLack of communication unprofessional was told a viewing confirmation with address and time will be sent via text since Saturday - no text received called back today morning as viewing was for the evening; was told a text will come through …
Ameer · 16 April 2024
Agent replied · 22 October 2024
Hello shahad thank you for your review. We send out text confirmations on all confirmed viewings and it could be we have made an error from our end by mistyping the contact number when sending out text confirmations. We will contact you tomorrow hopefully change your opinion on our services. Best wishes
★★★★★ 5/5
GoogleI have rented with SAB Estate Agent for over 2 years and have had a very good experience with them. They are supportive, reply to queries quickly and promptly as well as providing a friendly service. Really happy with my experience and hope to rent again with them soon. Thank you all very much, especially to Faz, Monika and Clive :-)PositiveResponsiveness, Quality, Professionalism, Value
Marta · 23 October 2021
Agent replied · 22 October 2024
Thanks Marta we wish you all the best..
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.