Trusted Agent profile · Ealing
★★★★★
1,758 reviews across 2 platforms
42 Broadway, Ealing, W13 0SU, W13 0SU
Dexters's office in Ealing, at 42 Broadway, is rated 4.3 out of 5 across 1,758 reviews on two platforms.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
1/5
TrustpilotLandlords Beware
As a landlord I can say the service ive received from the tower bridge team was below par. Certainly not worth the fees!
Dear VanZyl vanHeerden, I am sorry to read your 1* review. I am unable to locate you on our database from your trustpilot username. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotEfficient
Lilli Kelly at Dexters is very efficient, professional and a good communicator between tenant and landlord, providing a win win outcome for both parties. As a landlord i would highly recommend her.
Dear Urvashi, Thank you for your kind comments regarding Lilli and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotgreat service from Dexters’s maintenance team
Great service from Lorraine in the maintenance team at Dexters. Helped me to diagnose the problem I was having with my radiator. She then had an engineer come out quickly and fix the problem. Well done and thanks.
Dear M T, Thank you for your kind comments regarding Lorraine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPetros has consistently provided great…
Petros has consistently provided great customer service and communication, with timely updates and follow ups
Dear Dilber, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThis companies has an amazing team…
This companies has an amazing team working with them. I had Brian and he gave great customer support and was eager to answer any questions I had
Dear Ethan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSpeedy response
During my tenancy Dexters have responsive and usually very sympathetic to issues with the property I was renting. My agent, Petros, was always very speedy and helpful.
Dear Alessandro, Thank you for taking the time to leave a wonderful 5 star review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotDexters lettings in Kew leave a lot to…
Dexters lettings in Kew leave a lot to be desired. Get everything in writing and don’t assume they will follow professional standards.
Dear Michael, I am sorry to read your 1* review comments. I understand you have already been in touch with the Area Director in relation to the matter. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotIgnorant, unprofessional and patronising
This agency are totally unprofessional. They hold landlords in contempt and regard the whole process as a number crunching exercise. Mystery how they have grown so big. Just monstruous.
Dear James , I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your address removed. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBoiler Issue Resolved
Kudos to Olivier Babylone for attending to our issue in the flat. He was able to deal with the matter at hand professionally. Thank you very much.
Dear Jeff, Thank you for your kind comments regarding Olivier and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGood customer service
Good customer serviceAnd we are very happy with the service we received.Cheers
Dear Jinhai, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters has been supportive and very…
Dexters has been supportive and very helpful to me and my 85 year old mother. Myra Mettam and Josh Ferguson have been particularly good.
Dear Sahar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotQuick maintenance turnaround
Quick maintenance turnaround! Tara, on the maintenance team, was super helpful in expediting a washer/dryer issue I had. She was able to help arrange for someone to come out on a Saturday to fix it. Great experience!
Dear Blair, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team.
5/5
TrustpilotUsed Donalina for property management
Used Donalina for property management. Superb- smooth, efficient, gets the just done with the minimum of fuss. Would strongly recommend her and Dexters for property management.
Dear Andrew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOutstanding property management team
Outstanding property management team! Edward, Lilli, Ryan, Ana, Paris, Rianna and Bianca are all amazing! Thanks so much to the team for all their hard work!
Dear Megan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotEd Brodkin has always been great
Ed Brodkin has always been great! He is very helpful and knowledgeable. Always able to resolve my issues. Thanks so much to Ed and Maidavale team.
Dear Simon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThank you
I'm here to express my gratitude towards the property management. Rachel McConnell is very attentive and she is always there to help. Enjoying dealing with them.
Dear Ibrahim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMy move by was made very easy and…
My move by was made very easy and smooth by the team at Dexters. Khadija handled everything to perfection and I cant fault anything . Strongly recommend Dexters .
Dear Shaazia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters North Property Management team…
Dexters North Property Management team have always helped me with a smile on their faces. Petros in particular is a delight to engage with.
Dear Tom, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGREAT TEAM
The team have been fantastic. They have supported us from first stages of selling our property to assisting us with the solicitors. I would also like to point out how good the communication was throughout this whole 6 months.
Dear Shumaila, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Property Management
Dexters Property ManagementKelly and her team are a joy to work with, dealing with any requests me or my tenants have in a professional manor.
Dear Rob, Thank you for taking the time to leave a lovely review regarding Kelly and the team. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Fitzrovia Help
George (Director of the Fitzrovia Branch) was super helpful from the very start of our process all the way through to the end and offered invaluable property advise.
Dear Sabrina, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotI’m dealing with Kelly Baldwin to…
I’m dealing with Kelly Baldwin to manage my rent . She is with Dexter. She is professional, reliable and reply to any query straight away
Dear Rim, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service
The team were efficient, worked hard for us as the seller and were transparent throughout in their communications. They also managed the onward chain very well with some tricky, and arguably, less professional agents at the bottom of the chain. Thanks Dexters!
Dear Sam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAlistair MaClean was helpful and…
Alistair MaClean was helpful and proactive in ensuring that all parties were fully informed throughout the conveyancing process and acted as a great liaison between solicitors. It would be great to work with Alistair again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Ealing office has 1,758 reviews across two platforms: 5 on Yell, 1,753 on Trustpilot (across the whole business).
Dexters West Ealing is rated 4.3 out of 5 across all 1,758 reviews.
Dexters West Ealing, 42 Broadway, Ealing, W13 0SU, W13 0SU.
