Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a truly wonderful experience with Anthony Barnes and the team at Dexters on Northfield Avenue. From the very beginning, they handled the rental of our home with an exceptional level of care, professionalism, and attention to detail. …
Mann’s · 16 March 2026
Agent replied · 16 April 2026
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI have been really impressed with this branch of Dexter’s in Northfields branch. Especially Richard who has gone above and beyond to help me search properties around Ealing. He has been a pleasure to deal with; genuine, honest and …
Lily · 16 March 2026
Agent replied · 16 April 2026
Dear Lily, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI was renting my property originally with another local agent and was very disappointed. Meeting Daniel was a breath of fresh air - professional, trustworthy, kind and always very prompt and helpful in following up my questions. Jourdain …
Fiona · 16 March 2026
Agent replied · 16 April 2026
Dear Fiona, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleWe had Ayden Vickery sell us our first property and he was great. He kept us up to date throughout the whole process and answered all our questions as first time buyers making any confusion easy to understand. The whole process seemed so smooth and easy that it was hard to believe we were buying a property. Thanks Ayden!
Evan · 15 September 2025
Agent replied · 22 September 2025
Dear Evan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleAfter viewing a few properties with different agencies, working with Dexters was by far the best experience. Reanaldo was very professional, friendly and always quick to respond whenever I had questions. He really took the time to …
Natali · 16 March 2026
Agent replied · 16 April 2026
Dear Natali, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Reanaldo. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleI want say a big thanks to agent Charlotte and Anthony, how professional they are. I met Charlotte for the first time and she found us a very nice flat, which is exactly what we are looking for and we like it straight away. Within 3 days time, all the processes was done so quick. Thanks also to Dexter manager Anthony, how patience he is to asnwered our questions and solved up our problem. We are very happy with this letting angents.
Dexter Northfields is the BEST in Ealing.
Jennifer · 17 December 2025
★★★★★ 5/5
GoogleI am committed to Partnership with my Rental Management company so it was with great reluctance I had decided it was time for me to look for other alternatives. Starting discussions with Dexters in Northfields I was quickly in touch with Natasha. Wow! This was like Customer Service how it used to be. She was around to see the flat only hours after our first call, taking photographs, and within a day had managed to find excellent tenants (a job that was beyond the existing letting agency in 3 weeks). And then immediately after new tenants moving in she was making a personal visit to the property to sort out teething problems. I cannot recommend Natasha and the whole team at Northfields Dexters enough. First class act. I have peace of mind that for a long time has been missing whilst letting a property.Thank you Dexters. Thank you Natasha!
Andy · 19 December 2024
Agent replied · 26 December 2024
Dear Andy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Natasha. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleThanks to Ronan McNamara and all his team in Dexters Northfields. I've had a lot of good advise and help from them. Highly recommended to anyway looking to sell or Let in Northfields or Hanwell.
Patrick · 26 March 2026
Agent replied · 16 April 2026
Dear Patrick, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleThis is my first time looking for a rental property in this country through an agency, and it was stressful navigating something new, especially being unfamiliar with the process. I called Dexters, and Mr. Sen was incredibly helpful. He arranged the property viewing, and he and his colleague showed me the property. Their professionalism and patience in answering all my questions made a big difference. They also arranged a revisit and provided all the necessary details. It was wonderful to have such supportive assistance.
Thank you so much, Mr. Sen!
Dinesh · 6 December 2024
Agent replied · 9 December 2024
Dear Dinesh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
TrustpilotCan recommend!
Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!
Katherine · 28 November 2024
Agent replied · 24 December 2024
Dear Katherine, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotUnfortunately I had a leak at my flat…
Unfortunately I had a leak at my flat which I let out through Dexters. Monika has been incredibly efficient in resolving this - chasing the managing agent to find the cause of the leak, following up and arranging for it to be fixed and then looking into redecoration which needs to be claimed on the buildings insurance, as well as liaising with and reassuring the tenant and keeping me informed. She has been a pleasure to deal with and I am really impressed by her efficiency, reliability and tenacity.
Mrs · 28 November 2024
Agent replied · 24 December 2024
Thank you for your kind comments regarding Monika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleWe were looking for a rental property close to our children’s school, and our options were limited. Charlotte Watson at Dexters Northfields went above and beyond to help. She understood our needs, quickly found a suitable property, and …
Tsega · 16 February 2026
Agent replied · 16 April 2026
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI would highly recommend Ayden and the Northfields Dexters team to anyone looking to buy or sell. Ayden was extremely professional and supportive in helping me navigate every step of what turned out to be a tricky purchase. He kept me fully informed throughout the process, liaising promptly with the necessary people and was always at the end of the phone to speak to. Although working for the seller, he always made me feel listened to and always endeavoured to sort to iron out any potential problems or obstacles along the way. It was an absolute pleasure doing business with him. Thank you!
Nathalie · 25 November 2024
Agent replied · 9 December 2024
Dear Nathalie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Northfield office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleIt was an absolute pleasure working with Reanaldo Belle in finding our long term rental home! As a couple who had recently moved from Australia, we were already quite worried about finding a home in this market. Reanaldo was prompt, communicative, and considerate in finding a place that would suit our needs and budget. He really gave us the time to talk through the process from start to finish. We also appreciated his bubbly and jovial personality which made the process fun and lighthearted! Would definitely recommend him!
Shammah · 15 November 2025
★★★★★ 5/5
TrustpilotRecently I had an issue with an…
Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.
Adnan · 28 October 2024
Agent replied · 24 December 2024
Dear Adnan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotTina was incredibly professional
Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!
Whiteguitar86 · 20 May 2026
Agent replied · 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 2/5
TrustpilotVery sloppy service from Dexters
Very sloppy service from Dexters. Missing attachments to emails, forgetting to send information, incorrect information was sent.At check-in, they didn't even give us the right keys.... Sloppiness was a constant through the process....The house was very very dirty, despite it should have been professionally cleaned by contract. There was mold, dust, dead insects.... Lots of furniture was broken or not fixed. We are not sure if the landlords were informed at all at this point.Another red flag is that the agents try to lock tenants in very long contracts, a new trend with many companies. They didn't pressure as much as others, but still, they create this constant sense of urgency for the tenants.... then they disappear for days and need constant follow-ups.Do not recommend.
Ana · 24 October 2024
Agent replied · 23 October 2024
Dear Ana, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Reanaldo for anyone seeking a rental. His diligence and market knowledge were instrumental in finding a flat that matched my needs. His prompt communication and impeccable timing made the entire process seamless. I am very grateful for his professional and effective support.
Hung · 3 December 2025
Agent replied · 24 December 2025
Dear Hung, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Reanaldo. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
TrustpilotI have two properties being managed by…
I have two properties being managed by Dexters. The agents have been very professional and easy to work with. Sophie Sheppard has been particularly helpful. She quickly responds and efficiently handles all of the special requests I’ve made.
Dorene · 14 September 2026
★★★★★ 5/5
TrustpilotProactive communication and empathy
Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.
Gabriella · 24 September 2024
Agent replied · 23 October 2024
Dear Gabriella, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleI cannot thank and recommend Ronan and the team at Dexters Northfields enough for dealing with the sale of my property.
I was a very demanding client that wanted my sale done and dusted quickly. From the first time I spoke to Ronan I knew he was the person to trust with our sale. He would be in our corner and do what was needed to be done. He never made a promise he couldn’t keep and promised that the buyers we choose were the right ones.
I had a days when I was upset and worried and the team at Northfields were all on hand to speak to me and all knew about the transaction so I never felt worried if Ronan wasn’t in the office. I could get an answer to my questions and if not - all questions/messages left for Ronan were returned.
Thank you so much. Really appreciated and really appreciate all the efforts that were made to get my transaction over the line.
Tharini · 22 September 2024
Agent replied · 22 October 2024
Dear Tharini, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotVote for worst estate agency of the year
This review is in particular for Dexter's Lee.If you think all Estate Agents in Lee are the same,then Dexter's Lee is definitely different. very different,in fact they could contend for the worst estate agency in England. I would highly recommend to anyone buying or selling through Dexter's Lee to contact me. The team, and in particular the sales team are money oriented. They will provide all sorts of distorted facts to make you list their property through them and whilst buying ,all sorts of lies without any moral conscience will be told. Their costs are higher than other than other estate agents who provide a far more personal service. This agency strives on the Dexter's brand but having dealt with Dexter's in other parts,I can easily vouch that they are the worst and most unprofessional. Please do your research before listing your property,buying and even thinking of renting out through them. They will completely ignore any of your requests or their duties as long as they can make their commission. As stated I am ready to help and discuss in more detail on why to avoid this agency
Ronny · 29 August 2024
Agent replied · 23 October 2024
Dear Ronny, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleExcellent experience with this letting agency.
Charlotte was our letting agent and to quote the merchant of Venice she was ‘ A Daniel come to judgment!’ After multiple flaky agents at other places. She handled our viewing and contract process with tenacity and professionalism.
Thank you so much Dexters! And Charlotte!
Rebekah · 3 September 2025
Agent replied · 8 September 2025
Dear Rebekah, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
TrustpilotProperty Inspection done well
Rianna Shanghanoo has been a star! I can 100% rely on her assistance if I needed any help at my rented property
Shareena · 13 May 2026
Agent replied · 25 May 2026
Dear Shareena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.