Dexters Northfields reviews in Ealing

★★★★★ 1/5

Trustpilot

I have used this estate agent incompetent stafffor…

I have used this estate agent for letting my property for nearly 4 years. For the first three years, I couldn’t fault them, but the staff have Changed hands and I would not recommend them. The majority of staff are incompetent they make so many mistakes and their Fees are high. I did complain to the director and it was a waste of my time. My last tenancy agreement they failed to put in a break clause and I’m now unable to break free of them unless I give them vast amounts of money. Although I have to ride this out, I will not be using them again in the future. I do not recommend them.

Charlotte · 8 September 2024

★★★★★ 5/5

Trustpilot

Thank you to Verity and Harry for all…

Thank you to Verity and Harry for all of their help and hard work throughout the process - I have already recommended Dexters to my friends that are looking to buy. Couldn’t recommend the team highly enough and very grateful for all of their help, guidance and consistent communication throughout the process.

Lydia · 19 July 2023

★★★★★ 5/5

Trustpilot

I am working with Olivia from the…

I am working with Olivia from the Brentford office and it’s the first time I feel like the property is in truly good hands. She’s very responsive, attentive and empathetic. Long may she continue managing my property.

Jon · 15 September 2026

★★★★★ 5/5

Trustpilot

Excellent problem solving skills

I moved in to a new property and received the inventory. The inventory had the hoover in it and the hoover was broken. I contacted George at Dexters and he sort the issue immediately in a very smoothly way. Thanks George for sort this out so quick.

Juan · 21 November 2023

★★★★★ 5/5

Trustpilot

Thank you Pam for excellent support

Having previously had some disappointment with Dexters in general I have found that Pat Simmons has gone out of her way to be proactive in providing 1st class support to my letting/property and has kept me informed all along the way. Thank you Pam, it makes a difference!

Tina · 25 October 2023

★★★★★ 5/5

Trustpilot

Petros review

Petros was a very friendly guy and very considerate. Good person to work with. He also made sure that baby’s face is not visible on the pictures which I really appreciated.

Ecrin · 20 September 2024

★★★★★ 5/5

Trustpilot

A huge thanks to Joe Read and his…

A huge thanks to Joe Read and his letting Team for all of their efforts! He is always responsive and helpful.Property was let in very short period of time and for good value! I will consider Joe and his team in the future for this property

Jose · 7 December 2023

★★★★★ 5/5

Trustpilot

Nasra is great!

Nasra was one of the best and most efficient people I have ever dealt with in property! She made me feel seen and heard, nothing was too big of an askI have no doubt Dexters will always be on hand to help me if I need

Nicola · 4 December 2023

★★★★★ 3/5

Trustpilot

Issues with marketing letters

EDIT: I have received a swift resolution to the below issue and so I have amended my review accordingly. Since reaching out to Dexters (which was lovely and helpful) I have since been bombarded by sales post. I asked to be removed from the list and yet the letters keep coming. It's roughly one a fortnight. The latest letter contains inaccurate information about my property being for sale which it is not, with an agent I've never spoken to and at a price its never been listed at. Having already tried to speak directly to them, I'm now feeling ignored and frustrated that I keep having my time wasted.

Nicola · 30 August 2024

★★★★★ 1/5

Trustpilot

Terrible experience

The house was handed over to us in disastrous conditions regarding dirt, garbage left by the previous tenants that was never taken away, humidity on the walls, and a bad smell. After several emails completely ignored by the agency, we had to spend our own money to restore the premises to a livable condition (additional professional cleaning and purchase of a dehumidifier).During the rental period, we suffered a water leak that flooded the house. Dexter left us in these conditions for almost a month because, according to them, it was not their responsibility. When we left the house 2 months before the end of the contract out of desperation, the agency, at the end of the rental period, asked to withhold a huge amount from the deposit, accusing us of leaving the house dirty and damaged. Despite the physical and moral damages we suffered, we still cleaned the house before leaving. In conclusion, I highly recommend staying away from such people who, in addition to being unprofessional, unavailable when it comes to their responsibilities, and greedy, only care about the customer when they have to sell, abandoning them immediately after to face problems alone and only making themselves heard to collect payments.

Domizia · 27 August 2024

★★★★★ 5/5

Trustpilot

Overcoming a challenging Tenancy

After experiencing some challenges with a tenant, Joe and his team at Dexters were extremely supportive in navigating the best way forward. Offering professional and friendly advice. They were able to adapt quickly in finding a solution and have responded to my many questions very swiftly.

Joanna · 28 November 2023

★★★★★ 5/5

Trustpilot

Full manged letting service

We have used Dexters for many years for a fully managed letting service and have never had any problems with there service

Mr · 15 May 2026

★★★★★ 5/5

Trustpilot

Selling and buying

They kept us up to date with everything on hand to help with any problems.Alistair and Kate made our move go very smoothly and hassle free,Yes we would recommend them to any.

Robert · 24 August 2024

★★★★★ 5/5

Trustpilot

Shayan Waziri made my experince a 5*…

Shayan Waziri made my experince a 5* experience, he has helped me with my inquiries and he is extremely professional and helpful. Shayan is a big credit to the company and because of this experience, I am very satisfied with the service and will continue working with Dexters as a tenant.

Mr · 19 July 2023

★★★★★ 1/5

Trustpilot

Incompetence writ large

We were recommended to use an agent that had been taken over by Dexter's. Since engaging Dexter's Finchely to let our property we have had numerous issues namely; 35% of monthly payments have been incorrect, over charges on agreed management fees and unauthorized letting board.On every occasion it has taken us to highlight the errors before they were rectified despite repeated (hollow) assurances that the Company highly values it's relationships. Avoid these cowboys at all costs.

Tony · 25 October 2024

★★★★★ 5/5

Trustpilot

5/5 Service

In my opinion, i am surprised on how amazing coming to dexters truly was. The staff are top notch. Khadija and her team, city and east team 3 are recommended by me massively. The work they put in to solve my problems are of high status.

Musa · 15 November 2023

★★★★★ 5/5

Trustpilot

Responsive experience for renters

Dominic has been very responsive in managing my experience in a new flat. Very proactive in communicating with the landlord and getting issues resolved as quickly as possible. Thanks very much!

JF · 2 September 2024

★★★★★ 5/5

Trustpilot

The whole team in Dexter is super…

The whole team in Dexter is super helpful and always very attentive to our needs. Daragh, in a particular moment of challenge, was very thoughtful and thorough. Thank you so much for taking care of us!

Carlotta · 5 June 2024

★★★★★ 5/5

Google

Chloe Lee from the tenancy takeover team was absolutely amazing. She was super prompt and reassured me throughout what could have been a very stressful situation for myself. I can’t thank her enough for her help and her positive can-do attitude.

Natalie · 3 December 2025

★★★★★ 5/5

Trustpilot

George Calderara manager of the Hendon…

George Calderara manager of the Hendon agency and Daniel Grossman were supper efficient in makin the sale process progress so quickly. Our offer was made on the 6th November and we exchanged on the 19th December. Thank you to the team. We are delighted

Joe · 21 December 2023

★★★★★ 5/5

Trustpilot

Joe has been very friendly and has…

Joe has been very friendly and has great knowledge of the rental sector in our area. He is approachable and very positive, efficient and effective. He communicates well and keeps us informed at all stages . We could thoroughly recommend Joe for all rental needs.

Laura · 28 November 2023

★★★★★ 5/5

Trustpilot

Dexters North Property Management Team…

Dexters North Property Management Team are great and have sorted out any issues for me within a reasonable amount of time of me moving in.Petros Giorganios has been extremely helpful and polite and I would definitely recommend him to anyone that wish to uses Dexters Property Management.

Rekha · 11 October 2023

★★★★★ 5/5

Trustpilot

Zen in Battersea

I would like to commend Zen Sinclair at the Battersea office for the excellent service she provided to us in securing an apartment in Theatre street. She was efficient, quick to respond and very attentive and her assistance since we moved in has been huge. Thanks Zen!

Rosie2009 · 11 October 2023

★★★★★ 5/5

Google

As a longstanding Client/Landlord of many years I would like to express my grateful thanks to all the team at Dexters. Once again they exceeded our expectation. They are super efficient , reliable and always get the job done to our satisfaction. Special thanks to Daisy, Sarah, Lucy and all the rest of the friendly guys in the office . Keep up the good work.

Delyse · 24 July 2024