Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was great working with Shali and Darcey from B&R who assisted me throughout the renting process and kept me updated every step of the way. They were very professional and helpful. Shali is very well-informed and gave me the best tour of the estate, answering all my questions promptly (I was sold on the spot to move here!). Super relieved to find agents like them in the current housing market! Strongly recommend.
Noorin · 24 November 2025
Agent replied · 24 December 2025
H Noorin, thank you for your kind feedback shared here. We are very happy to hear you have had such a good service experience from our Southall Letting Agents and that Shali and Darcey have been so supportive throughout the process. Thanks for your custom .
- Emily, B&R
★★★★★ 5/5
GoogleBrilliant service from start to finish!
Huge thanks to Shali and Darcey for making the whole rental process so easy. They were on top of everything, super helpful, and genuinely pleasant to work with. Really appreciate how smooth they made the experience, couldn’t have asked for better support.
Sivaneshwar · 17 December 2025
Agent replied · 24 December 2025
Hi SP, thank you for sharing a five star rating here, we are pleased to hear you've been having such a great service experience from Shali and Darcey here in our Southall lettings team. We are glad things are working well for you and you feel well supported. Thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleShali has been amazing and made the all process very smooth. Darcey was also of a great assistance.
Fabio · 19 December 2025
Agent replied · 24 December 2025
Hi Fabio, thank you for taking the time to share such lovely feedback here, your comments are really appreciated particularly by Shali and Darcey in our Southall lettings team. We are delighted you are having a good service experience renting with us.
- Emily, B&R
★★★★★ 5/5
GoogleHad a great experience with Shali at Benham & Reeves Southall during my recent tenancy agreement renewal. She was efficient, responsive, making the entire process smooth and stress-free. Shali kept me updated throughout, and her attention to detail was much appreciated. Highly recommend her for anyone looking for a seamless rental experience!
Laurian · 25 September 2024
Agent replied · 25 October 2024
Hi Lauian, thanks for sharing a five star rating here which our Southall lettings team are very pleased to see. We're glad you've had a seamless rental experience with us. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleBoth Shali and Darcey, who assisted with the new tenancy, were professional and efficient. Their dedication made the whole process smooth and stress-free. Shali kept me updated throughout the process, and her attention to detail was much appreciated.
Abhishek · 5 January 2025
Agent replied · 9 January 2025
Hi Abhishek, thanks very much for sharing a five star rating here which Shali and Darcey are thrilled to see, we are glad you've found the lettings service efficient and stress-free. Thanks for your custom, it's appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleAs a landlord at Southall TGQ, I've been very pleased with the service received from Shali and Darcey in the front office and all of the team behind the scenes at Benham and Reeves. Friendly, helpful, and efficient - they found a tenant for my property extremely quickly and guided me through the entire property letting and management process. Felt like I was in expert hands all the way. Would thoroughly recommend.
Lee · 24 June 2025
Agent replied · 22 October 2025
Hi Lee, thanks very much for this wonderfully positive feedback for the landlords service you are getting from our Southall lettings and property managment teams which we are thrilled to see. We are glad to hear you felt you were always in … More
★★★★★ 5/5
GoogleBenhams & Reeves were absolutely outstanding, from start to finish.
Shali was super attentive and informative, everything she explained was always clear and she made sure we knew what was going on at all times.
Thank you Benhams & Reeves.
Alessandro · 27 September 2024
Agent replied · 25 October 2024
Hi Alessandro, we are very happy to hear you've found our lettings service in Southall oustanding, thank you sharing your thoughts and five star rating - it's appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleWe are so happy with the service of Shali. We are a landlord, Shalie and Darcey had been great with helping us find the right tenant for our property. Shali works so hard and is so accommodating to our requests. She's very understanding of our needs and was so patient with us when we had to decline offers until we found the right tenant. We are just so happy with her help.
The other members of the team are great too. They are so on top of things, and they often have to chase us to get things across the line. We are really impressed.
Cassandro · 19 December 2024
Agent replied · 9 January 2025
Hi Cassandro, it's great to hear you've had sucha good service experience with our Southall lettings team. Shali and Darcey are very pleased to see your five star rating here and your kind comments about the service. We appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleWe recently moved into The Green Quarter with my family of four. The abundance of green spaces delighted my children, and we greatly appreciated the convenience of having an outstanding school network nearby. A special thanks to Benhams for helping us find the perfect flat!
Bella · 27 February 2024
Agent replied · 25 October 2024
Hi Bella, great to hear you are enjoying living at The Green Quarter, we love it too! Thanks for sharing a five star rating here, it's appreciated.
- Emily, B&R
★★★★★ 5/5
GoogleI just recently moved into my new rent.
The service, help, and support from Shali Motichande and the whole team was superb throughout the whole process. I would give more than five stars if I could.
Jani · 24 November 2025
Agent replied · 24 December 2025
Hi Jani, thanks very much for your lovely feedback which Shali and the Southall lettings team are very pleased to see shared here. We are glad you've had such a good service experience renting with Benham and Reeves. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
GoogleShali Motichande is excellent agent, pay attention to detail and helpful mind, devote to help landlord solve the problems. thank you
Ella · 4 October 2024
Agent replied · 25 October 2024
Thanks Ella, we appreciate you sharing a five star rating here for Shali's expert lettings assistance, we are glad to have your custom.
- Ruth, B&R
★★★★★ 5/5
Googlewho knew renting an apartment had become so complicated! But I was helped and guided every step of the way through the process. I felt in good hands the whole time.
Declan · 17 December 2025
Agent replied · 24 December 2025
Hi Declan, we are glad our Southall lettings team were able to make it easy for you to navigate the renting process here and that you felt well supported, this is great to hear. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleWorked with Shali who was lovely and helpful as we moved out of our tenancy. Great experience all round.
Emily · 25 September 2024
Agent replied · 25 October 2024
Hi Emily, thanks very much for sharing a five star rating here which Shali is thrilled to see, we are glad you've had such a great service experience with us and wish you good luck for the future.
- Ruth, B&R
★★★★★ 5/5
GoogleGreat experience with Shali @Benham & Reeves, she is nice to talk with (although we call her after her office hours and seek for her help with not really under her scope), have a good memories and most important is follow up the case closely. She delivered her words and this give us an good impression to her and her company. Thank you, Shali :)
Jessica · 4 October 2024
Agent replied · 25 October 2024
Hi Jessica, thank you for sharing a five star rating here. Shali and the lettings team are very pleased to hear you've had such a good service experience with us here in Southall. We appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleDarcey has been such a pleasure to talk to. Extremely helpful and professional!
Harmeet · 25 September 2024
Agent replied · 25 October 2024
Hi Harmeet, it was a pleasure to be of assistance and we are all very glad to hear you've found us helpful and professional, Darcey is very pleased to see this. Thank you for sharing a five star rating here too.
- Ruth, B&R
★★★★★ 5/5
GoogleI visited the Southall branch of Benhams and Reeves to inquire about rental properties. I was impressed by the exceptional assistance provided by the staff. Shali, in particular, was outstanding; she presented me with several available options and arranged a viewing appointment for my property. Both team members I interacted with demonstrated a high level of professionalism and courtesy.
Farook · 25 September 2024
Agent replied · 25 October 2024
Hi Farook, thanks very much for sharing a five star rating here which Shali and the Southall lettings team are pleased to see, and we are glad you've found the lettings service efficient and excellent. Thank you for sharing a five star rating here.
- Ruth, B&R
★★★★★ 1/5
GoogleNo ownership. No accountability. No communication. They've let major issues slide and it's now causing us health concerns. Keep passing the blame onto somebody else but no resolution to the concerns raised for over a month
Siddharth · 19 July 2025
Agent replied · 23 August 2025
We are sorry to hear this about your service experience. Please can you drop an email with details of your tenancy to complaints@benhams.com so we can look into this further for you. Thank you.
- Emily, B&R
★★★★★ 5/5
GoogleDarcey is very helpful 👌⭐️ …
Terrence · 24 November 2024
Agent replied · 8 December 2024
Hi Terence, thanks very much for sharing a five star rating here. Darcey and all of the Southall lettings team are very pleased to hear you've had such a great service experience. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI highly recommend B&R for their professional and reliable property management services. From the very beginning, Abbas and Penny handled my property with great care, ensuring everything was well-maintained and tenants were properly … More
Jolie · 24 June 2025
Agent replied · 22 October 2025
Hi Jolie, we are thrilled to hear that you are experiencing a great letting and property management service for your London rental property, with great care and professionalism from our collective teams. Thank you for your continued custom with Benham and Reeves.
- Emily, B&R
★★★★★ 5/5
GoogleI have worked with both Shali and Darcey now to rent two properties as a tenant so far. Both times the experience was very smooth, everything was professional and laid out really well which I much appreciated. I recommend anyone looking to rent a place to work with Benhams.
Payal · 26 August 2024
Agent replied · 25 October 2024
Hi Payal, it's great to hear you've had such a positive experience renting with Benham and Reeves. Shali and Darcey are very pleased to see this kind feedback and your five star rating shared here.
- Ruth, B&R
★★★★★ 5/5
GoogleNice Agent and we are living in house right now!!!!Shali and Darcey helped us a lot and sort it out every issues!
Betty · 24 June 2025
Agent replied · 22 October 2025
Hi Betty, we are so glad you are enjoying your new home and that Shali and Darcey from our Southall lettings team have been able to assist you. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
GoogleWent to enquire for a property and both of the girls in the office were so so lovely and helpful, ran me though the rental process in detail which I appreciated as I didn’t understand beforehand! Definitely recommend. 🩷 …
Parvina · 25 September 2024
Agent replied · 25 October 2024
Hi Parvina, thank you for sharing a five star rating here with our community. We are pleased to hear you found us helpful and informed, we appreciate you taking the time to tell us.
- Ruth, B&R
★★★★★ 5/5
GoogleShali and Darcey are truly exceptional agents! Thanks to them, I successfully rented an apartment. Their professionalism, efficiency, and dedication made the whole process smooth and stress-free. I highly recommend their services to anyone looking for top-notch real estate assistance.
Chaudhry · 26 August 2024
Agent replied · 25 October 2024
Thank you Ali, it's great to hear our Southall team met your service expectations and were able assist you with renting a property with Benham and Reeves. Thanks for sharing a five star rating here, we appreciate your custom and are glad to hear your experience with us was stress-free and efficient.
- Ruth, B&R
★★★★★ 5/5
GoogleReliable, responsive, no hassle. Service has been consistent for the last four years. highly recommended!
Taimoor · 24 June 2025
Agent replied · 22 October 2025
Hi Taimoor, its great to hear you are having such a great service experience from us for the last four years, we appreciate you sharing a five star rating here.
- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
