Every review we hold for the Dursley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe honestly couldn’t have asked for a better estate agent than Ryan Smith at Bennett Jones Partnership. Ryan sold our house for us and also helped us purchase the same home a few years ago, and he was absolutely fantastic throughout the whole process.
From start to finish, Ryan was professional, approachable, and incredibly supportive. Selling and buying at the same time can be stressful, but he kept everything moving smoothly, kept us well informed, and was always on hand to answer questions or offer advice.
What really stood out was how genuinely invested he was in helping everything work out for us. His communication was excellent, and he handled the whole process with calm professionalism and efficiency.
We would highly recommend Ryan to anyone looking to sell or buy a property. A brilliant estate agent and a genuinely great person to deal with.
Tracy · 22 March 2026
Agent replied · 24 March 2026
Thank you so much for your kind words, it really means a lot! It was a pleasure helping you purchase your home initially and then more recently assisting with the sale. I’m so glad everything came together smoothly. We truly appreciate your trust throughout the process and wish you all the very best for the future! Best regards. Ryan and the Team
★★★★★ 5/5
GoogleThis is our second five-star experience with Bennett & Jones, and once again they were outstanding.
The whole team, Jon, Sue, Ryan and Richard, were an absolute pleasure to deal with throughout what can be a stressful process. Every query or concern was handled swiftly, calmly and with real professionalism, along with some very welcome good humour when it was needed most.
There is an unrivalled level of competence across the whole team, which gives real confidence that everything is being handled properly at every stage. Communication was impeccable from start to finish, and that made a huge difference in the midst of conveyancing madness.
We felt well looked after throughout and would have absolutely no hesitation in recommending Bennett & Jones.
Steve · 22 February 2026
Agent replied · 31 December 2023
Thanks Steve, we are grateful your feedback it is always appreciated! Best wishes from Sue and the team
★★★★★ 5/5
GoogleA big thankyou to these guys for a great service provided. I can absolutely recommend Bennet Jones, Ryan was a great support through a slightly painful purchase process. He made dealing with the vendors painful solicitors a much more bearable process! I would definitely use them again, and now know which solicitors I would not use.
Katrina · 24 February 2026
Agent replied · 24 March 2026
Hope you are settling in well to your new home Katrina and thank you for your feedback! All the best
★★★★★ 5/5
GoogleThank you to the team at Bennett Jones, especially Richard, for all your help in selling my house. Friendly, knowledgeable and professional service which made a difficult task so much easier. Highly recommend this Estate Agent.
Tracey · 24 February 2026
Agent replied · 24 March 2026
Thanks so much for your review Tracey, it was a pleasure dealing with you!
★★★★★ 5/5
GoogleWe had what turned out to be a very stressful and lengthy sales process which Sue at Bennett Jones made more bearable by being as tenacious as we were to try and get everything sorted. There was great communication with us and a lot of effort put in to try and get answers from those further down in the chain. Definitely someone you want in your corner when trying to buy or sell a house!
Beth · 30 December 2024
Agent replied · 29 May 2025
Thanks so much for your kind words Beth and for your patience throughout the process! All the best from Sue and the team
★★★★★ 5/5
GoogleA big thank you to everyone at Bennet Jones in Dursley!
Special shoutout to Lucy for being incredibly helpful throughout, and to Tom for never giving up on showing me every possible flat, your persistence truly paid …
Erdi · 22 November 2025
Agent replied · 30 December 2025
Thanks Erdi, we are really pleased to have been able to find you somewhere and hope you are settling in well 😊 …
★★★★★ 4/5
GoogleIf not for Julie and Ryan I would be giving them one or two stars. Cannot fault our dealings with the two of them, but we were very unimpressed that Richard was showing buyers around when they could not afford anywhere near the asking price. If not for the fact that we wanted a quick sale in order to buy our dream property, we would have moved agents.
We thought buying and selling through the same agent would make things smoother, and quicker, but even with no real issues the process took 6 months from selling/buying to actual completion. Just worth keeping in mind!
Michelle · 24 March 2024
Agent replied · 31 December 2023
Thank you Michelle and glad that we could get there in the end for you. Sorry that things were a bit bumpy along the way and we do appreciate the feedback to help us to improve in the future. Best wishes from Julie, Ryan and the sales team
★★★★★ 5/5
GoogleI can't recommend Sue, Richard and the team enough. They were enlisted to sell our property and did so under challenging circumstances at times and in a difficult fluctuating market. Never once did they waiver in their professionalism, perseverance and helpfulness. Communication from everyone in the office was excellent and all parties got the end result wanted. I wouldn't hesitate to use the team again for any of their services. Thanks Sue, Richard and the team!
Liz · 24 March 2024
Agent replied · 21 June 2023
Thanks so much for your review Liz and we are delighted that we got there in the end! All the best. Sue, Richard and the team
★★★★★ 5/5
GoogleVery supportive team.
Clear communication was key for me and replacing the cooker before I moved in was quite refreshing really. That was vey important to me.
Thank you !!
George · 31 October 2025
Agent replied · 30 December 2025
Many thanks George!
★★★★★ 5/5
GoogleFrom the day I viewed my rental to the day I took the lease over, I can honestly say that Tom and Kayley were most helpful in a time when I needed a stressless relocation to an area I dont really know. Its early days with Bennett Jones for me but if the experience I've had so far is anything to go by then I am content to recommend them as a very professional and efficient business with a friendly personable touch. Thankyou!
Wayne · 15 February 2025
★★★★★ 5/5
GoogleWe were very impressed by the service from Bennett Jones while buying our new home. There were some unusual issues and they went extra miles to support us. The agent's communication has been clear, friendly, open and responsive. We have never felt under undue pressure, in fact they helped reduce the stress of a stressful process.
Sophie · 24 March 2024
Agent replied · 31 December 2023
Thanks Sophie, it was a pleasure dealing with you both and we wish you the best of luck in your new home!
★★★★★ 5/5
GoogleThe team at Bennett Jones, Jon, Richard, Ryan expertly handled our difficult sale, offering good advice & communication resulting in a successful sale. They remain my go to agents & have used several times now for selling all types of property & land sales, and never disappointed.
Julie · 24 February 2026
Agent replied · 24 March 2026
Thank you for instructing us Julie and for your patience along the way. All the best. From Jon and the sales team
★★★★★ 5/5
GoogleThe team at Bennett Jones in Dursley are extremely professional and have gone above and beyond throughout our sale process. Sue, Richard and the team have kept us informed at every stage. Sue’s empathy to our personal circumstances and her tenacity has been exemplary. I would have no hesitation in highly recommending Bennett Jones.
Jan · 24 March 2024
Agent replied · 28 August 2023
Many thanks for your kind words Jan and thanks for your patience along the way! Best wishes. Sue, Richard and the team
★★★★★ 5/5
GoogleVery happy with Bennett Jones estate agents, expecially Sue for getting it through as the sale was complicated and took longer than all involved thought but finally we got there and im very happy ... 5 stars 🌟 …
Dee · 24 January 2026
Agent replied · 24 March 2026
Hi Dee, thanks so much for leaving us a review and so glad we got there in the end! Best wishes from Sue and the team
★★★★★ 5/5
GoogleFantastic service from Richard, Jon and Julie. The team were very forward leaning and helped unblock any blockers during the buying process.
Would definitely recommend and would certainly use Bennet Jones again.
SBM-Racing · 24 February 2026
Agent replied · 24 March 2026
Thanks for taking your time to leave us a review, it is much appreciated! From all of us in the BJP sales team
★★★★★ 5/5
GoogleHighly recommended!
Bennett Jones sold a house that had been left in trust to my sister & I.
There were lots of hurdles to overcome, but everyone involved went above and beyond to get the job done.
Andy · 24 March 2024
Agent replied · 31 December 2023
Hi Andy, thank you so much for your feedback. It was great to be able to see such a positive end result! All the best from the BJP team
★★★★★ 5/5
GoogleTom and Thomas and everyone at Bennett Jones have been exemplary. A real pleasure to deal with them. They found us a number of tenants and we were able to select tenants that fit our needs. All this was done in a very short timescale. I …
Kim · 22 August 2025
Agent replied · 30 December 2025
Thank you Kim, we appreciate your patience along the way and we hope all goes well for you and the new tenants!
★★★★★ 5/5
GoogleWe just sold our property through Bennett Jones and although there was the inevitable hiccup in the selling process, Richard was absolutely fantastic. He managed the whole chain absolutely brilliantly and dealt with my tantrums when things weren't going my way! I think if it wasn't for Richard, there was a strong chance our sale/purchase would have fallen through.
The listing and viewing of the property was 5% of what Bennett Jones did, the rest was managing all parties through to completion, which the whole team did brilliantly. I couldn't recommend them enough!
Jonathan · 24 March 2023
★★★★★ 5/5
GoogleOther agents had warned us that this was going to be a complicated sale, but Ryan and Richard weren't phased by the property's poor appearance or the strict sale conditions. From their initial valuation appointment right up to the final …
Michelle · 22 September 2025
Agent replied · 30 December 2025
Thanks for your feedback Michelle, we are delighted we could get there in the end! Wishing you all the best for the future. From the BJP team
★★★★★ 5/5
GoogleVery professional and personal service. Our sale was dealt with both enthusiastically and diligently. Communication was always very good throughout. Big thanks to the whole team and especially Sue for all your work to ensure a successful conclusion to the sale.
Wouldn’t hesitate to recommend to others.
Julian · 24 March 2023
Agent replied · 29 May 2023
Thank you so much for your review, both myself and the team are very grateful for your feedback and are thrilled to have been able to help you through the process with such a positive outcome. Best wishes from myself and BJP team. Kind Regards. Sue
★★★★★ 5/5
GoogleBennett Jones partnership advertised our flat on Rightmove, and let our flat quickly and efficiently and I thoroughly recommend their service.
Stacey · 17 March 2026
Agent replied · 24 March 2026
We appreciate the feedback Stacey and as always it was a pleasure to work with you both again!
★★★★★ 5/5
GoogleSo impressed with the whole team at Bennett Jones, whether on the phone or in person. Experience and professionalism was clear from the outset which gave us great confidence, especially as ours was not a totally straightforward sale. Regular and timely updates on progress helped us to know what was happening with all participants in the chain which was really helpful. A friendly and reassuring manner goes a long way to calm a stressful situation. Can only echo what has been said by others that they are a real pleasure to work with and totally recommended.
Harry · 24 March 2024
Agent replied · 31 December 2023
Thanks for your comments Harry and it was a pleasure dealing with you along the way. Best of luck to you going forward!
★★★★★ 5/5
GoogleVery quick and easy process to instruct and get the property on the market. We managed to find a buyer within weeks and Ryan handled the transaction brilliantly. He had to go above and beyond multiple times, regularly helping the solicitors and facilitating in anyway he could. I will recommend Bennett Jones going forward and certainly use them again in the future.
Jack · 30 December 2024
Agent replied · 29 May 2025
Thanks for taking the time to leave a review Jack, we are grateful for all your support!
★★★★★ 5/5
GoogleThankyou to all of the lovely people in Bennett Jones everyone gives a 100% to make sure everything goes to plan
Margaret · 24 January 2026
Agent replied · 24 March 2026
Thanks Margaret, we really appreciate your feedback 😊 …
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