5/5
TrustpilotHouse sale.
Great helpful staff, excellent service.
Agent replied · 15 June 2024
Hi Mrs TurnerThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
Trusted Agent profile · Durham
Robinsons Durham reviews
★★★★★
1,843 reviews across 2 platforms
1&2 Old Elvet, Durham, DH1 3HL
Robinsons's office in Durham, at 1&2 Old Elvet, is rated 4.8 out of 5 across 1,843 reviews on two platforms, including 85 Google reviews rated 4.4. See how it compares with other estate agents in Durham.
Reviews
Every review we hold for the Durham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful
Very helpful, reasonably priced.
Agent replied · 15 June 2024
Hi MichaelThank you for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotGreat Estate agent
Great Estate agent Active/Friendly/helpful/
Agent replied · 15 June 2024
Hi Mr KohestaniThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
Trustpilotgood job
good job not much fuss
Agent replied · 15 June 2024
Hi StephenThank you for your review and 5 stars. It is much appreciated.Cheers.Simon Wright.Director
3/5
TrustpilotVery poor service
Very poor service, not recommended
Agent replied · 15 June 2024
Hi Mr SlaterThank you for your comments. I am sorry that in this case you felt the service was not up to our usual standards. We pride ourselves on delivering quality service to our clients and can use the comments clients make to improve where things “went wrong”Thanks again for posting your review.Regards.Simon Wright.Director.
5/5
TrustpilotVery efficient
Very efficient, friendly and speedy
Agent replied · 15 June 2024
Hi GaryThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.
4/5
TrustpilotSlick
Slick, professional service throughout transaction.
Agent replied · 15 June 2024
Hi Jeffthanks for the review and positive comments.cheerssimon
5/5
TrustpilotGreat service
Great service. Would definitely recommend.
Agent replied · 15 June 2024
Hi NicolaThank you very much for your review and 5 stars. It is much appreciated.ThanksSimon WrightDirector
5/5
TrustpilotHad a great experience with Danny…
Had a great experience with Danny Naylor at the Ingleby Barwick branch. All the dealings I had with him were brilliant, always returned my calls and was very friendly yet professional.
5/5
TrustpilotWould easily recommend
Great customer service - always answered questions promptly and picked up my phone calls, particuarly during stressful times.I was a first time buyer, so Robinson's was great.
5/5
TrustpilotPleasant staff especially Ann and Keith
Rating only, no written review.
Agent replied · 31 May 2026
Thank you John for your recent review of our Robinsons Estate Agents Durham Office, it is very much appreciated. Regards Robinsons Management Team
5/5
TrustpilotExcellent service from beginning to end…
Excellent service from beginning to end despite several ups and downs with our sale. Very satisfied. All staff friendly and very helpful.
5/5
TrustpilotFinally!
Agent replied · 24 January 2026
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team
5/5
Googlegood puzzle
5/5
GoogleRating only, no written review.
Agent replied · 8 December 2024
Thank you
5/5
TrustpilotFriendly and helpful team.
Rating only, no written review.
Agent replied · 15 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you very much Nicola
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you
5/5
GoogleWelcoming staff
Agent replied · 24 August 2024
Thank you Uthman, appreciated.
5/5
TrustpilotQuick and easy purchase.
Rating only, no written review.
Agent replied · 15 June 2024
Hi Guest.Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotStaff are really friendly and efficient
Rating only, no written review.
Agent replied · 15 June 2024
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotVery professional
Rating only, no written review.
Agent replied · 15 June 2024
Thank you for your review, Kind Regards Keith Mason, Senior Manager
3/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
