Trusted Agent profile · Dunstable

Your Move Jameson Owen reviews in Dunstable

4.2

★★★★★ Great

165 reviews across 2 platforms

8 High Street North, Dunstable, LU6 1LA, LU6 1LA

Your Move's office in Dunstable, at 8 High Street North, is rated 4.2 out of 5 across 165 reviews on two platforms, including 17 Google reviews rated 4.0.

Google logo

4.0 / 5

17

Reviews on Google

This office

Trustpilot logo

148

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dunstable office, from every platform, shown as written. First names only.

5/5

Trustpilot

PERFECTION

All the staff were so happy a d helpful. We had a vast number of people looking round and they were 100% reliable with keeping us informed. I will strongly recommend them to anyone selling or buying a property.

JANE · 24 September 2026

1/5

Trustpilot

223 Beacon Road

223 Beacon Road, avoid vendors at all costs.

Mitchell · 2 September 2026

Agent replied · 23 September 2026

We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase. The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision. While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly. Regards, Your Move

5/5

Trustpilot

We are 4 students finding a house to…

We are 4 students finding a house to rent for second year. Our estate agent Layla was really helpful and made the process really easy.

Sienna · 10 December 2025

2/5

Trustpilot

Really disappointing landlord service…

Really disappointing landlord service from Brighton branch. They never respond to queries even if you chase them. It’s like they just can’t be bothered. Avoid.

Lily’s · 14 March 2026

Agent replied · 20 March 2026

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience, as this is certainly not the level of service we aim to provide. We’ve been unable to locate your details on our system or any recent correspondence linked to this review. If you could please contact us directly at brighton@your-move.co.uk with your details, we would really appreciate the opportunity to look into this further and assist you.

5/5

Trustpilot

Everything from start to finish was…

Everything from start to finish was kind, helpful and professional. Mr Calum Parker, manager, was exceptional, took time to come and visit me at all times in my own home.

Julia · 14 September 2026

5/5

Trustpilot

Couldn't fault the team at your move so…

Couldn't fault the team at your move so helpful and kind due to the difficult circumstances of selling my late father's house. Great communication would highly recommend.

Mrs · 1 October 2026

5/5

Trustpilot

We bought a property recently through…

We bought a property recently through Mike Porter at You Move and he was brilliant. Really down to earth, helpful and never pushy, which made the whole process fee so much easier and stress free. He brought a great energy to everything and felt very different from the usual estate agent experience. I’d happily recommend him.

Ruby · 5 March 2026

5/5

Trustpilot

Both Victoria & Lauren have been…

Both Victoria & Lauren have been fantastic throughout the sale of my late mum& dad's house. They have both kept us up to date with everything regarding the sale process & viewing process. I would highly reccomend Your Move to anyone looking to sell or buy

Scott · 4 May 2026

1/5

Trustpilot

Beware! They don’t care! Sadly found this company to be highly…

Sadly found this company to be highly disingenuous. No issue with my credit check no issue with my income, paid my holding deposit. Thought the room was secure. Hear nothing for over a week plan to move, suddenly called with zero explanation and told the landlord ‘just wanted to go with someone else’. Later discovered many individuals had given a holding deposit for the same property! Fair enough but be transparent about that. I have since gone with another local company and sailed through with them being open, upfront and genuinely caring towards their clientele. Also they advertised a room with All Bills Included- went and saw the property and there was a separate meter in the room where you are charged an extortionate rate for electricity! This has been a terrible experience for me as a first time renter, the worker I dealt with talked a convincing talk to get me to part with my money! Beware they just don’t care 😫

First · 21 June 2025

5/5

Trustpilot

Move to Scotland

We contacted your move a few months ago about a rental property we had seen in Scotland, they have been so supportive and helpful throughout the whole process and any advice of anything we need they have gotten back to us straight away!

Maisey · 14 May 2026

5/5

Trustpilot

They are very responsive and helpful

They are very responsive and helpful, and the communication was clear from the onset. Provided necessary support to help with the transaction.

Customer · 30 September 2026

1/5

Trustpilot

Be careful dealing with this company

Be careful dealing with this company. They are fraudulently stealing all customer money. (Able to share proof.)

LJ · 14 March 2026

Agent replied · 20 March 2026

Hi LJ, Thank you for your review. Unfortunately it is difficult for me to respond or look into your comments without your name or details, please contact the branch on blackheathlettings@your-move.co.uk. Thank you.

5/5

Trustpilot

Lyndsey who walked us through he…

Lyndsey who walked us through he selling process was exceptional with informed information and always on hand.

NordVPN · 5 March 2026

Agent replied · 20 March 2026

We're happy to hear that the selling process was exceptional for you. Thank you. Regards, Your Move

5/5

Trustpilot

From day one all the relevant…

From day one all the relevant information given was explained in a professional manner which made me comfortable with the process. We have been promptly kept up to date with any information needed and I hope this continues throughout this process.

Mr · 7 May 2026

5/5

Trustpilot

Great service

The meeting with Ella from your move was very helpful I found Ella very friendly and knowledgeable

Walter · 7 October 2026

5/5

Trustpilot

Great customer service

Great customer service. Kept us inormed throughout the process. Friendly helpful staff every step of the way.

Alan · 1 October 2026

5/5

Trustpilot

Your move was amazing grace very…

Your move was amazing grace very helpful with my move outstanding thank you grace

Patrick · 13 October 2026

4/5

Trustpilot

We felt at ease and happy to sell our…

We felt at ease and happy to sell our property with your move

E · 5 March 2026

Agent replied · 20 March 2026

We're happy to hear that you felt at ease and happy selling your property with us. Thank you for your positive feedback. Regards, Your Move

5/5

Trustpilot

We have used your move for buying and selling

We have used your move for buying and selling highly recommended for using the same process for both sale and buying you know exactly where you are

Jacci · 16 October 2025

Agent replied · 23 October 2025

Thank you for highly recommending us! Regards, Your Move

5/5

Trustpilot

Very straightforward to deal with

Very straightforward to deal with. Nothing was too much trouble

Ms · 10 March 2026

Agent replied · 20 March 2026

Thank you for the 5 STAR review Ms Waugh and for the kind words. Best Wishes Lee Mollart Sales Manager

4/5

Trustpilot

My move with your mive

So far, so good, no problems, friendly staff who understand our position.

Mr · 24 September 2026

5/5

Trustpilot

Nice and friendly staff and very…

Nice and friendly staff and very helpful through the process

Customer · 1 October 2026

5/5

Trustpilot

Great personal service from staff in…

Great personal service from staff in the Keynsham branch.

Mr · 2 October 2026

5/5

Trustpilot

Very good kept me updated with all…

Very good kept me updated with all information .

Debbie · 1 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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