5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, Victoria and Lauren were so helpful and kept us up to date all the way through the process
Trusted Agent profile · Dunstable
Your Move Jameson Owen reviews in Dunstable
★★★★★
166 reviews across 2 platforms
8 High Street North, Dunstable, LU6 1LA, LU6 1LA
Your Move's office in Dunstable, at 8 High Street North, is rated 4.2 out of 5 across 166 reviews on two platforms, including 17 Google reviews rated 4.0.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Your Move Jameson Owen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunstable.
Reviews
Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEasy to use , quick , straight forward
Very straight forward app to use while we try and sell our house , and also see viewing information etc. east to use , loads of prompts and took 2 minutes to set up. Very happy so far!
Agent replied · 10 October 2026
We're so glad to hear our app is making the process of selling your house and managing viewings straightforward and easy to set up. Thank you for your wonderful feedback! Regards, Your Move
5/5
TrustpilotExcellent tour
Jack was delightful and answered any questions we had. He was well informed and knew the house which was very helpful.
5/5
TrustpilotAmazing experience for our family
Me and my partner were looking for a property for months due to having our little boy. All the staff especially Sophie made this experience so smooth and ensured they kept us up to date with every move. We are now settled in our new home in time for Christmas. Can’t thank yous enough!
5/5
TrustpilotGreat service by all the staff
Great service by all the staff. All very friendly and explained everything very thoroughly. Nothing was a bother and any questions were answered quickly. Great communication by all the team. Location was ideal as wanted somewhere local.
1/5
TrustpilotAvoid if you are a landlord or tenant!
Avoid if you are a landlord and wish to use their rental service, non existent, ignore communication, contacted 3 times without response over a 28 day period, when it comes to cancellation due to breach of contract they're impossible to get hold of. Quick enough to take your money but terrible customer service for landlord and tenant!
Agent replied · 20 March 2026
We’re sorry to read your review and are disappointed that you feel this way about the service provided. We responded to your initial enquiry and were in the process of gathering further information in order to provide a full response to your second email. We always aim to ensure that any information given is accurate before replying, which can occasionally take a little time. We take customer service very seriously and always try to assist both landlords and tenants as promptly as possible. If you would like to discuss this matter further, please contact the office directly and we will be happy to review it with you. Kind Regards Matt Poole Lettings Manager
5/5
TrustpilotVery helpful.
Yourmove have been very helpful with all the process of moving,especially when my sale collapsed.They reorganised things and found me another buyer very quickly and kept in contact as to how things were going. Andrea at the forum office has been very helpful and supportive, and there at the end of a phone if I had any questions.
5/5
TrustpilotThe wallsend team of Newcastle is…
The wallsend team of Newcastle is exceptional. Sarah, Jessica and Harry gave me excellent service and I'm gonna stick with them going forward. Kudos to excellent customer service 👍
5/5
TrustpilotQuick fast to get lots of viewings on…
Quick fast to get lots of viewings on my bunglow. Helpful when you speak to the your move agent on the phone or at their office.
Agent replied · 10 October 2026
We're so happy to hear we quickly secured many viewings for your bungalow and that our team was helpful. Thank you for your kind words! Regards, Your Move
5/5
TrustpilotEveryone in the office handled our…
Everyone in the office handled our enquiries, viewings and follow up after buying with total professionalism. Special mention to Katrina, Denise, Meghan, Hazel and Alex.
5/5
TrustpilotThe agents were friendly & informative…
The agents were friendly & informative from being to end, giving us their expertise & advice. I would highly recommend them.
Agent replied · 10 October 2026
We are so happy to hear our agents were friendly and informative, providing expertise and advice. We truly appreciate your high recommendation! Regards, Your Move
1/5
TrustpilotAbsolutely appalling how they handle…
Absolutely appalling how they handle tenants, when i moved in the apartment was dusty and unkempt, they take age to respond to service requests, wont help the tenant in case of emergencies, and their units in Edgbaston have rats. Reported this for 5 months in a row until I left the apartment. They then proceed to take part of your deposit so they can apparently clean the house for the next tenant, rent with them at your own peril.
5/5
TrustpilotProfessional and honest.
The staff were professional and kept us informed throughout our journey. They provided advice in a sensitive but honest manner.
Agent replied · 10 October 2026
We're so happy our team provided clear and sensitive guidance throughout your journey. We appreciate you sharing your positive experience! Regards, Your Move
5/5
TrustpilotHighly recommend
Late review, but would highly recommend Your Move - they were excellent throughout my house purchase, especially Emma and Rob, keeping me informed and chasing all parties through to completion.
5/5
TrustpilotSold my house with Your Move
We recently sold our house through Your Move and were very pleased with the service we received throughout the process.
Agent replied · 23 September 2026
We are so pleased to hear about your positive experience selling your home through us. It's wonderful to know that our team's efforts in generating interest and providing honest communication were appreciated. We are especially proud to hear about the excellent service you received from our colleague, whose professionalism and enthusiasm clearly made a significant difference. Your kind words truly motivate us, and we are delighted that we could make the selling process less stressful for you. Thank you for recommending us and for acknowledging our hard work. Regards, Your Move
5/5
TrustpilotI had an amazing experience and I need…
I had an amazing experience and I need to thank everyone for the great experience and customer service
Agent replied · 23 September 2026
We're so glad to hear you had an amazing experience and appreciate your kind words about our service. Thank you for your wonderful feedback! Regards, Your Move
1/5
TrustpilotPoor experience from moving in to…
Poor experience from moving in to moving out, 4 years later. Avoid!!! Poor communication, they do not care about their tenants and tell lies. The process in getting your deposit back after moving out is a joke. 9 weeks to be precise, after numerous phone calls and emails.
5/5
TrustpilotYOURMOVE
What can say brilliant service by James and the team members. Friendly approachable. Definitely recommended by me ......
2/5
TrustpilotYour move generally were ok but their…
Your move generally were ok but their conveyancing solicitors made me rip my hair out
Agent replied · 23 September 2026
We appreciate your feedback regarding your moving experience. We are truly sorry to hear about the difficulties you faced with the conveyancing solicitors. Could you provide more information please? Regards, Your Move
5/5
TrustpilotGreat service
Great staff who communicated well and were always very responsive to our needs.
Agent replied · 10 October 2026
We're so happy to hear our team's communication and responsiveness made your experience great. We truly appreciate your kind words! Regards, Your Move
5/5
TrustpilotYour Move
Andrew Nicholson at Your Move made the process of purchasing my first house far more straightforward than I had ever imagined. I was able to get a viewing straight away, and subsequently always received immediate responses to all of my emails, as well as always being kept up to date with what was going on.
Agent replied · 23 October 2025
We're happy to hear that the purchase of your first house was more straightforward than you imagined. We appreciate your positive feedback regarding our prompt responses and updates. Thank you! Regards, Your Move
5/5
TrustpilotI had a great experience with Your Move…
I had a great experience with Your Move estate agent. My journey from viewing the property to starting the documentation process was done By Mr Anish who was very patient and helpful as everytime I turn to him with my Query he was there always. Mr Alan who did my completion was too helpful and his friendly nature made me more comfortable to buzz him every single time when I couldn’t understand few things. Overall my experience with them was 10/10.
5/5
TrustpilotRecommend
Your Move has been used twice by the family in one year due to bereavement. The care, knowledge and overall service has been excellent. Would highly recommend and likely to use again within the next 6 months with a third property.
5/5
TrustpilotWell done.
They got the job done and were easy to deal with.
Agent replied · 23 September 2026
We're so glad we could help and make things easy for you. We appreciate your kind words! Regards, Your Move
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Your Move Jameson Owen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunstable.
