1/5
TrustpilotAbsolutely terrible service, a waste of money
How am I giving them money to 'manage' a property when they do little to no work. I wish I had the confidence to charge for a service and then did absolutely nothing. Kudos
Trusted Agent profile · Dunstable
Connells Dunstable reviews
★★★★★
1,884 reviews across 3 platforms
19 High St North, Dunstable, LU6 1HX, LU6 1HX
Connells's office in Dunstable, at 19 High St North, is rated 2.1 out of 5 across 1,884 reviews on three platforms, including 192 Google reviews rated 3.8.
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Reviews
Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleAwful service when used in the past. My wife made the mistake of phoning them recently to make an appointment. We cancelled and they have hounded us ever since with phone calls despite repeatedly telling them we’ve gone with someone else and to stop phoning. They won’t take no for an answer and just ring from different numbers. AVOID
5/5
GoogleBrilliant service, RICK CROUCHMAN, made my remortgage stress free and painless. Would recommend him 100%
Agent replied · 22 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotUnbelievably bad experience
Unbelievably bad experience. We have been let down massively multiple times. We had major health and safety issues, unusable toilets for 2 months and we only heard promises.We had to contact Private housing at the city council to get them to do something. Unreliable would be a compliment for them. Do not use these people, seriously.I can keep going with how many problems we had but there is no point. Their ratings say it all.
5/5
GoogleI sold my house through Connells Dunstable. Vinny and the team achieved full asking price very quickly in a tough market and always kept me updated.
1/5
TrustpilotBiggest con artists should be shut down
1/5
Trustpilotunhappy tennant
Renting my first property with them, was told it would be finished for the day I got my keys, 5 weeks later I’m still waiting for my cupboard doors to be fired, my shower to be fixed and the nail sticking out of my banister to be removed. They’re quick enough to take the rent out of my account although they put me in arrears as they never took my account number for future payments.
1/5
TrustpilotOvercharged. Watch Out!
Update: my landlord no longer uses Connells for any of his properties as they have been uselessI rented a property via the Exeter branch and was overcharged by £150 on the day I was trying to move in. The agent was rude, patronising and verging on threatening. I paid as I had no other option. When I made an official complaint I was refunded into my account with no apology. Extraordinarily expensive for very poor service.
2/5
GoogleThere has to be one member only inside I have been emailing and calling but to no avail. I want to view a few places. I have kept the phone ringing for two minutes. You cant get through. They have previously taken my details, set a time to call back and no one did. This is annoying, a customer wants to view a property . They dont pick up or call you back.
3/5
TrustpilotBeware hidden charges
Reasonably easy ride but no real surprise as a first time buyer and a chain free seller. Very annoyed at extra charges that were on back of the very small print in the contract, which were not pointed out and we assumed that buying a fixed fee service would be exactly that!
5/5
TrustpilotReally good would happily deal again
Really good would happily deal again. Highly recommend Claire the manager. Such a smooth move. Stress free. Highly recommend. Brenda
1/5
TrustpilotJoke of a company
This company are an absolute joke...rude surveyor came and walked in with the smallest of introductions, spent 10 minutes in the house and walked out with the parting words, “the bank will be in touch”. Undervalued the property based on 2 RICS reports we paid to have over the past 18 months and now affecting our mortgage. Do not use. Apparently their valuations are “Law”. Laughable..! Can I do a minus review..?
1/5
GoogleWorst Estate Ever! Please take someone else to sell your house with or think twice before use them. Waste of time as a seller and buyer as I had opportunity for both experience. Connels Dunstable told me they will remove me from a system if I'm not happy. Yes please remove me, I rather be homeless than buy or sell something with them.NegativeQuality, Professionalism, Value
5/5
TrustpilotHighly recommend 😊
They where excellent especially in the times we are in right now, Ross and his team are superb ! Highly recommend 😊
1/5
TrustpilotFake marketing to gain personal data
They put fake properties for sale on Rightmove, using this way to gain personal data from customers. Don't understand why this kind of low value providing companies exiting in the market. Full of scammer and scumbags. Don't deal with them if you can avoid at all! Especially the branch in Warwick, absolutely disgusting.
5/5
TrustpilotExcellent
Everything was like we agreed from start to conclusion. Professional staff. Didn't have any problems whatsoever. Always available. Thank you for your help, especially to Nicole
1/5
TrustpilotI would not recommend Connells to anyone
The attitude of the surveyor was bordering on rude.The report contained some items that were inapplicable to this house, a badly researched, unnecessary and potentially hugely expensive recommendation regarding the roof, many items that were difficult to associate with the interior or exterior of this house and some recommendations that were simply mendacious.This company added to the stress of selling our family home of 25 years and added complication and anger to the experience.
1/5
TrustpilotAwful Service
Terrible service, rude and constant lies.There's a reason the Trustpilot is currently below 2 stars.
5/5
Trustpilot5 Star
I cannot recommend connells enough. The whole process has been seamless from buying a new home and selling ours. Liam especially has always been there for any questions we have and nothing is too much trouble. Definitely 5 star service
1/5
TrustpilotI rented my house in dudley staff…
I rented my house in dudley staff rented my property to ccj peoples and I waited 2 years I lost 2 years rent because of unexperience staff they don't know what they are doing also not helping the landlords and they serve section 21 without providing documentation I wasted 4 another months because of unexperienced staff don't bothered with connells thanks find local agency
5/5
TrustpilotI would highly recommend Connell’s…
I would highly recommend Connell’s kings Heath. They were professional and pleasant throughout the whole of our sale.
5/5
TrustpilotSuperb service
I am first time buyer and like any other I found "all home buy" process very frustrating. It was very daunting till I went to Connells where I met perfect specialist and adviser Kasia Gawron. With her professional help everything went so easy and smoothly that I couldn't imagine it can be.One more time thank you, Kasia, for all your help and support during my trip to a new home.
5/5
GoogleDunstable you are one of the best team credit to Stella much appreciated
Agent replied · 22 October 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotNorth Bristol Connells
North Bristol Connells, My daughter and her B/F paid Morgage Broker 700.00 to end up applying for a 5 year Fixed 2.39% Nationwide BS Morgage with Nationwide, Product fee of 995.00, same Morgage available on Nationwide BS website @ 2.29%, thus if purchase concludes to completion daughter and her b/f will be paying Nationwide fee to morgage broker by virtue of slightly higher rate as well as having paid 700 fee themselves.
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Tell us what you need and we'll put you in touch. Connells Dunstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunstable.
