Trusted Agent profile · Duns
★★★★★
75 reviews across 2 platforms
11-13 Murray Street, Duns, TD11 3DF
Hastings Legal's office in Duns, at 11-13 Murray Street, is rated 4.4 out of 5 across 75 reviews on two platforms, including 6 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Hastings Legal hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Duns.
Every review we hold for the Duns office, from every platform, shown as written. First names only.
5/5
TrustpilotCourteous, efficient and highly professional
Hastings Legal did my Will last year and some conveyancing this year. They were courteous, efficient and highly professional. I'm glad I've chosen to go with a traditional high-street firm instead of one of the big names.
Hi Fiona, thank you for taking the time to give us a five star review. We are delighted that you chose to engage Hastings Legal and that you were happy with our services. Best wishes.
2/5
GoogleCommunication non existent and told that once my offer was accepted I would not be able to view again to measure up etc, as they “ discourage it, as I may find something that makes me change my mind and withdraw my offer.” Incidentally they were being paid by me!
5/5
TrustpilotHastings sold our property in Coldstream
Hastings sold our property in Coldstream and dealt with the legal side and they were 5*. Their service was excellent from start to finish . They secured a sale with in weeks and their negotiating skills were excellent! Their communication was spot on . We highly recommend them and would definitely use them again .
5/5
TrustpilotOutstanding Service
We have received excellent service, advice and support from all departments and staff at Hastings! We cannot thank and praise them enough.They have guided us through the process of selling a house with excellent care, attention and professionalism. Hastings have been prompt with communications at all stages of our house sale. They have responded to our enquiries thoroughly and patiently, often on a face to face basis. Nothing has been too much trouble. The professionalism of the photography, videography and presentation was outstanding. Which had a very positive effect on the number of viewings and hence a successful offer being made. We would have no hesitation in 'Highly Recommending' Hastings to anyone!
5/5
TrustpilotVery personal and professional service…
Very personal and professional service given when I bought my house. No complaints at all thank you.
Thank you Mary for taking the time to write this lovely review. Nikki is a much valued member of the Hastings team and she is delighted that you were happy with her service. Nikki added that you were a pleasure to work with.Wishing you well in your new home.
5/5
TrustpilotOutstanding service
Our experience with Hastings has been outstanding. From making initial enquiries about the sales process in Scotland through to the sale of the property, the experience has been seamless. Every member of staff that we've dealt with has been responsive, professional and courteous. We couldn't fault the property or legal side of the business and would highly recommend them to anyone either buying or selling property in the Scottish borders. A huge thank you to the whole team.
5/5
TrustpilotExcellent Service
We received excellent service throughout our purchase. Professional & knowledgeable.
Thank you for your wonderful feedback! We're glad you had a positive experience with our team. We hope to assist you with your next move.
5/5
GoogleFantastic communication and first-class marketing.
5/5
TrustpilotGreat service from Ricky Hope at…
Great service from Ricky Hope at Hastings Legal. It took us eight months to sell a property in London, but Ricky completed our purchase in the Borders in just eight weeks. He was great at advising us at each step of the way and the whole process went through without a hitch. Would highly recommend.
5/5
GoogleHas been my lawyers for years for different legal issues, to buying and selling my properties . Staff are very helpful and also get a call back if need to ask my lawyer a question. I’d recommend this company 100%
1/5
TrustpilotTerrible communication
Terrible communication. Almost never responded to emails and very rarely responded to phone calls. On one of the few occasions I was phoned it was after I said don't phone me but email me. Send land mail to wrong address. Charge fees for a solicitor but the work is done by someone who is not a qualified solicitor.
5/5
TrustpilotHighly recommend!
This company was highly recommended to us as being the best agent in the Borders - and they were right. The photography, videography and presentation overall was excellent, the staff were all great, and we achieved way more than we had hoped. Can't praise Hastings highly enough.
5/5
TrustpilotI highly recommend Hastings at Eyemouth…
I highly recommend Hastings at Eyemouth , they are very professional and can’t do enough for you . I am very pleased how the sale of my house went through.
4/5
GoogleVery friendly yet professional, always been a pleasure to do business with.
That review is very much appreciated. The staff are always pleased to hear that they have pleased the client. Many thanks.
5/5
TrustpilotThe service we received from Hastings was first rate…
The service we received from Hastings in selling our house - on both the estate agency and legal side - was excellent. Very pleased with the quick, efficient and very helpful service
5/5
TrustpilotEfficient and friendly staff
The staff were very friendly and efficient. We were kept informed at every step. A great experience overall.
5/5
TrustpilotI never once felt out of the loop
I never once felt out of the loop, communications were excellent and timely. I can't think of one thing that could've been better.
1/5
TrustpilotAn awful experience
An awful experience. They never answer emails. They had not been able to provide an exact Google Maps point or a screenshot with a house to check it before the viewing, Ron has proposed to cancel the viewing instead. Great customer service!
1/5
TrustpilotPoor service
Poor service regarding property sales and purchases, to be avoided..There are many other and better estate agents/solicitors in the local area.
4/5
TrustpilotI found Irena and Kerry really helpful…
I found Irena and Kerry really helpful when we bought a house through them, thanks
5/5
GoogleVery helpful and professional service. Thank you.
5/5
GoogleVery helpful and professional service. Thank you.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hastings Legal hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Duns.
