Every review we hold for the Dunmow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy sincere thanks to Ray for all his professionalism in marketing and selling my house. His communication was always prompt, polite and friendly.
Thanks to Ella for her excellent communication and support and to Paul for his guidance and advice.
Well done to the whole team at Pestells- I would recommend them highly to everyone looking at buying or selling.
Sue · 10 August 2026
Agent replied · 10 October 2026
Thank you so much Sue. We wish you all the very best for the future and are pleased to be part of getting you to your next chapter.
★★★★★ 5/5
GoogleFantastic team, we can’t thank Paul , Ray & rest of the team enough for all their help. We bought our house and sold it 5 years later and could not recommend them enough! Great communication for start to finish! Thanks for everything.
Hayley · 10 July 2026
Agent replied · 10 October 2026
Thanks Hayley, we really appreciate your kind words. Best of luck with your next move.
★★★★★ 5/5
GoogleHave known Paul & Ray for years and seen the business grow but they have kept that family feel which is rare in this industry. Very knowledgable as you would expect but friendly with it always on hand to offer advice in both rentals and selling. As they say “ you get what you pay for” you get more than what you pay for with this company. A pleasure to have watch them grow into what they are now .
Edward · 10 August 2026
Agent replied · 10 October 2026
Thank you so much! It's been a pleasure to assist you over the last 15 years. If you ever find yourself in our area again, our door is always open for a cuppa.
★★★★★ 5/5
FacebookI honestly can't thank and recommend Ray and Pestell enough. Through a tough year with with 2 pull outs Ray kept 100% focused and got us sold and all the way to Exchange was over helpful and always there to advise.
Sam · 24 April 2026
Agent replied · 23 June 2026
Thank you so much Sam. Estate agency isn't always the glitz and glam of sold in a week, but dedication and experience can see us through a multitude of situations, of which there have been many! Here's to you in your new home 🥂
★★★★★ 5/5
GoogleKatherine is a diamond. Showed me 3 properties this morning and I couldn’t have had a more pleasant time.
Worked around me for viewings, communicated all the way through and asked any questions I might have had.
If you’re looking for an estate agent who is actually interested in what you want and actually communicates then I can’t recommend them highly enough.
Darren · 26 June 2025
Agent replied · 10 August 2025
Thank you Darren, we think Catherine is a superstar too! Best of luck with your new place
★★★★★ 5/5
GoogleEstate agents don’t always get a good reputation however this is absolutely not the case with Ray and Pestell & Co team. We found them completely trustworthy, un-pushy, understanding, accommodating and friendly. I would not hesitate to use them again or recommend them to friends and family. I only wish all estate agents were like Ray and the team!
Kerry · 13 March 2025
Agent replied · 25 May 2025
Thank you Kerry, we really appreciate your kind words as they are exactly what we strive to be
★★★★★ 3/5
GoogleWe were the purchasers in our involvement with Pestells. Ray was our agent. We had quite a lot of issues with land borders with separate titles, which was not made clear on the particulars of sale. Rather the land was shown as one piece on the particulars. There were also other issues, the mention of a secondary electric gate to the property however the ‘gate’ has not got planning. Nor was any mention made of the neighbours right of way to have their oil tank filled. I felt like we were not being given full and frank disclosure about these and other issues that occurred. House buying is a complicated and expensive process, so clarity is paramount at the start of the process to ensure you enter into it fully informed.
Ray is not contactable by mobile. You have to contact the office by landline or email. I don't know any business like this now that does not have their staff contactable by mobile phone.
Yvonne · 3 May 2025
★★★★★ 5/5
GoogleWe were very pleased with the professional and efficient way in which all the Pestell Team dealt with the selling of our Mother's property. It went very smoothly and all worked out perfectly.
Thank you to Ray & his Team.
Pauline · 13 March 2025
Agent replied · 23 August 2025
Thank you Pauline. Your kind words are really appreciated
★★★★★ 5/5
GoogleMade our selling process as smooth as possible. Great presentation of the property and advice on pitching it at the right place in the market.
Top communications in organising and informing of viewings and prompt actions once offers and eventual sale was processed.
Excellent all round from the whole team.
Ian · 16 February 2026
Agent replied · 16 April 2026
Thank Ian, really appreciate your 5 star rating and it was a pleasure to assist you selling your property
★★★★★ 5/5
GoogleRay has been wonderful throughout the whole buying process. I am a first-time buyer, with a busy job and moving from another area, so the experience could have been daunting. However, he made the whole process smooth, with his friendly and extremely pleasant, helpful manner. He remained patient and was flexible; always getting back to me quickly and explaining things clearly, as well as liaising with Solicitors etc to sort out any issues. Thank you Ray for your hard work and assistance throughout. It is greatly appreciated. I would also like to add that each time I have called the office, I have found the staff to be very polite and professional. I would highly recommend Ray and Pestell & Co. for anyone requiring an Estate Agents that is professional and responsive.
Amir · 10 October 2021
Agent replied · 23 August 2024
Wow, thank you so much for your very kind words. It has been a pleasure assisting you buy your first property. We know you will love living there for many years.
★★★★★ 5/5
GoogleRay was extremely helpful and supportive from beginning to end of the process during the purchasing of my new property. Always friendly and nothing was too much trouble. His amenable disposition ensured that I felt listened to and understood. Many thanks Ray to you and your colleagues all of whom have impressed as highly professional. I would wholly recommend Pestell’s to anyone thinking about selling or buying a property.
Julie · 10 October 2022
Agent replied · 23 August 2024
Thank you so much Julie for your very kind words and wish you all the very best and many happy years in your beautiful new home
★★★★★ 5/5
GoogleWow - Great service. Sold our house for FULL asking price in a week, only advised us of buyers who were ready to move and in a good chain position - They are great agents to work with, especially Ray - he offers avery professional service, great photos, and constant communication which other previous agents just simply lack! Very highly recommend!
Glen · 10 October 2022
Agent replied · 23 August 2024
Thank you Glen, really appreciate your kind words and hope you are settled in your new home
★★★★★ 5/5
GoogleDealt with Paul who was friendly, professional & patient throughout. Would definitely recommend this agency
WARREN · 15 March 2025
Agent replied · 10 August 2025
Thank you so much Warren. We hope you and your family are happy in your new home
★★★★★ 5/5
GoogleFrom day one fantastic service from Ray, Paul and the team, would highly recommend.
Dave · 24 February 2025
Agent replied · 23 November 2025
Thank you Dave! I hope you and your family are happy in your new home
★★★★★ 5/5
GoogleOur house purchase experience with Ray at Pestell was first class. He genuinely cared about what we wanted and showed a huge depth of knowledge on the development that we were interested in. Not pushy at all and a total pleasure to deal with right the way through until the day we moved in. Would highly recommend Ray and his company.
Erika · 10 October 2020
Agent replied · 23 August 2024
Thank you Erika for your very kind words and hope you have many happy years in your new home
★★★★★ 5/5
GoogleWe purchased a house through Pestell's in December. Working with Ray was amazing! As first time buyers he helped us throughout the whole process so we fully understood what was happening at every stage. Ray was extremely professional and responses to any queries were quick! We are now happy and settled into our home! Thanks Ray!
Abby · 10 October 2021
Agent replied · 23 August 2024
Amazing, thank you so much and really pleased that you are happy in your lovely new home!
★★★★★ 5/5
GoogleAbsolutely wonderful staff, couldn’t ask for a more professional and pleasant experience. Huge thanks to Paul for finding me this amazing picturesque home to hang my hat and a massive thank you to Jodie for dealing with everything so efficiently, succinctly and without fuss. I highly recommend the team
Leslie · 16 April 2022
Agent replied · 23 August 2024
Thank you Leslie, has been a pleasure to deal with you also. We hope you are happy in your new home for many years
★★★★★ 5/5
GoogleA huge thank you to Pestell & Co. for the sale of our property, and the support of our new purchase. Ray, and Paul, went above and beyond to make a stressful process somewhat a whole lot easier. The honesty, professionalism and incredible communication throughout the months of dealings was truly appreciated.
Could not recommend the team enough, thank you again.
Phoebe · 10 October 2024
Agent replied · 23 August 2024
Thank you so much for your kind words. We won't lie, it was a tricky one but together we made it through, with as you say "communication".
We are so pleased you managed to buy your dream home and cannot wait to see your style put on it.
★★★★★ 5/5
GooglePestell's Lettings Negotiator, Catherine Aiken is to be highly recommended. Honest, polite, professional and a pleasure to deal with!
Family · 16 April 2024
Agent replied · 23 August 2024
Thank you so much for the kind words, it really is appreciated.
★★★★★ 5/5
GoogleRay at Pestell Dunmow is the best estate agent I’ve come across. Professional, prompt and personal. I can honestly say Ray is a true gentleman and Pestell & Co are the best estate agents, not only for buying and selling, but for rentals too (one day to find a tenant!)
AWD · 10 October 2020
Agent replied · 23 August 2024
Thanks Aaron for the great review, always easy to let properties when the landlord presents a perfect apartment!!
★★★★★ 5/5
FacebookRay at Pestell Dunmow is the best estate agent I’ve come across. Professional, prompt and personal. I can honestly say Ray is a true gentleman and Pestell & Co are the best estate agents, not only for buying and selling, but for rentals too (one day to find a tenant!)
Aaron · 16 November 2019
Agent replied · 26 November 2025
Thanks for the awesome feedback Aaron!
★★★★★ 5/5
GoogleDealt with Josh and Paul, Josh showed us around a property his customer service is outstanding and he came through with everything he had advised us. I had been dealing with Paul over the phone who again had outstanding customer service and he was very understanding. Prestell Great Dunmow is definitely one of the best estate agents I have come across. Thank you Josh and Paul
Halima · 10 October 2021
★★★★★ 5/5
GoogleHi Ray,
I just wanted to thank you and your team during the sale of our property which was very stressful at times for us. Your advice and knowledge was much appreciated. We bought our house through Pestell’s 18 years ago which is why we used you when we decided to sale. We were not disappointed . In fact we have another house to sale and will be in touch soon for you to market.
Please pass on our thanks to all the team.
Kindest regards
Bobbie & Adam
Roberta · 10 October 2021
Agent replied · 23 August 2024
Thank you Bobbie so much, really pleased we were able to help you through the process.
★★★★★ 5/5
GoogleRay was so helpful and patient at every turn. He couldn't have done more for us as a couple buying our first home together. Thank you Ray!
Jane · 10 October 2021
Agent replied · 23 August 2024
Thank you so much and I am certain you will love your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.