Springfield North Scotland Dundee reviews

★★★★★ 1/5

Trustpilot

Dishonest don’t trust

Lowick & vonderwell 202 north limestone street Springfield Ohio suite 250 the worst makini represented this person and when the person got to prison he had more time then he agreed to and I contacted the attorney and he stated that he wasn’t aware how you not going be aware the person took a 6 month deal and had time served and they put a while on his out date this is how these operate and people need to start reporting them to the Ohio disciplinary commission the head public defender tried to rail road the person and got mad because they wouldn’t take 8 years and Griff Makini Nowick was the attorney that’s why if you have a loved one and advocate for him specially when they be done wrong and their rights are violated sue

Valerie · 16 July 2025

★★★★★ 5/5

Trustpilot

Excellent Approach and Attitude

I recently viewed and placed a deposit on a new house in Dornoch that Springfields had built. Unfortunatey, due to a very quiet market where I live (South Wales) I was unable to complete. What follows is a direct copy of an email I sent to thier site Sales Representative and them today in appreciation of their overall approach and patience with my circumstances.

Mike · 19 September 2026

★★★★★ 1/5

Trustpilot

Malfunctioning Heating System

Snagging list only partially completed but that didn't really bother me. What has truly hacked me off is the repeated failure of the heating system and the inept way in which Springfield have dealt with the issue. They sent out an electrician three times who achieved nothing other than damage a wall trying to unscrew a switch. No troubleshooting, no RCA, nothing except to shrug his shoulders and say "I dunno". When the system failed again on the first freezing weekend of the year (20/11/22), Springfield emergency response did nothing. No electrician, no visit, nothing. We then had to phone repeatedly to get some action. Which has been....to pass it on to Daikin. Ten days later and we've not heard from Daikin. Phone Springfield and they've washed their hands of it because they've passed it to Daikin. Winter starts tomorrow and no hot water or heating. The problem is, once you've bought, your stuck having to deal with these people.

AIM · 30 November 2022

★★★★★ 1/5

Trustpilot

Avoid Springfield Properties

Bought a property last year. Still waiting on faults with house to be fixed. The road is not completed and they have ignored the emails from all the neighbours asking if and when they are going to complete the road. People here have sustained injuries including a young child broke his arm. These houses are thrown up very quickly and cheaply. Its been stressful dealing with Springfield either by phone or email. Very rude and unhelpful. The last house here got finished back in May and now its November and the roads are still not finished. I have loss confidence completly on the roads being completed.

L · 8 November 2025

★★★★★ 1/5

Trustpilot

Really disappointed potential purchasers

We had hoped to buy a new Springfield home in Dornoch but were so disappointed with the approach of the company. We left with the impression from the company that we should feel privileged to be buying their house rather than working with us to help. Whether we needed plugs moved or new sockets everything seemed to be an additional cost( and we did check out the costs with friends who are electricians and tilers and their opinion was that the costs were way above the norm). There was only around a £13,000 budget put aside for a

Marie · 29 May 2023

★★★★★ 1/5

Trustpilot

Don't get me wrong I love my…

Don't get me wrong I love my springfeild home and the choices your given is fantastic. Yes there has been the usual snagging issues but they have usually responded well to this. The score on this is entirely because I bought this to be a family home but currently it is not safe to have my kids outside. First the street I'm on has no pavement (drumossie development) but there is also nothing to stop cars speeding that road. Since the day we moved in there has been cars using our street as a short cut to the top tier of houses and the speed they go at is so horrendous our kids now can't play outside. The fact that they didn't put pavements but allowed it to be a main access road isn't thought through. It's enough to make us consider moving. Initially the kids all played outside but more of the street has said they are now against this. Someone is going to get hurt. If this was dealt with I'd happily change my review because we actually love the house its just not the family friendly home we hoped for.

Lauram · 20 April 2023

★★★★★ 1/5

Trustpilot

This is my personal experience and…

This is my personal experience and personal opinion, however I would strongly discourage people from dealing with this company. Take your hard earned money and spend it elsewhere would be my warning. We bought our property in 2021. We have had extensive issues, most of which have never been repaired or resolved. Currently, I am having to fork out for a drainage report with the view to making an NHBC claim due to parts of the driveway sinking around a sub standardly installed manhole drain. The company and its workers seem totally disinterested - which has been my experience every time I have had to contact them regarding an issue. You are made to feel you are the problem.

Stuart · 4 March 2025

★★★★★ 1/5

Trustpilot

Cowboy company who couldnt care less

Great company until they have your money! Do not even deserve 1 star. We have been trying to get patio doors fixed since moving in 4 years ago to riverside point braehead. The wind howls through the middle as they are not wind tight. Several visits by both "Sidey" the fitters and Springfields finest and they still could not fix them. Finally just before Covid hit Darren , a supervisor along with the "head guy" from Sidey came out, within 5 mins the problem was found, the actual frame was collapsing in the middle so the doors were "off". Arranged that both companies would rectify with the possibility of the doors being fully removed to enable repairs. Covid hit (although 2 months after visit). No contact at all from anyone, in Oct last year I sent an email just to make sure the works were still planned in and after a few emails finally got a reply saying they were waiting on Sidey. Darren had now left, new supervisor Colin decided that they could fix the issues themselves. The workmen that came out told us that Sidey were refusing to come out and Colin was not being truthful, they "fixed" the frame work but could not fix the doors. Colin came back out and still insisted on sending his joiners back out and no surprises, they couldnt fix the doors which by this time are warped. 3 full days of workmen in our house! Colin came back out again and left saying he would arrange for Sidey to attend. 4 months later we are still waiting, to make matters worse the joiners who "fixed" the frame have left the vents jammed tight against the plaster work and they cant even be opened, doors also stick now when opening, so they actually made the issue worse. Springfield have ignored every email sent to them, rude, unproffessional and completely lacking in any form of after sales service is actual giving them a better description than they deserve. This company do not stand by the Builders code of conduct at all. Never would I buy a property from them again, they are cowboy builders at there worst.

A · 27 July 2021

★★★★★ 1/5

Trustpilot

Sadly our experience hasn't been great…

Sadly our experience hasn't been great with Springfield. Four years after buying a new Springfield home, the outside rendering began falling off. We called in the NHBC who did a survey and reported that Springfield applied the rendering badly in the first place. Ball is now in Springfield's court to fix this, but they're not answering emails and hiding behind "we can't answer the phone because of COVID" excuse. We're hoping it won't take legal action to get this solved, but right now, their customer service is basically non-existent. So just be warned: their homes look great, but the build quality may be questionable and the support if things go wrong is woeful.

Andy · 9 June 2021

★★★★★ 1/5

Trustpilot

Awful builders

Awful builders, used cheap materials and subcontractors of low quality service. Weve had constant issues since building their newbuild with faulty heating systems, pipes in kitchen and entrance hall (mains) needing repairs, windows not corrected sealed, faulty electrical wiring for the sockets. Endless nightmare with poor customer service.

Clair · 25 November 2025

★★★★★ 1/5

Trustpilot

The gym and facilities are appalling

The gym and facilities are appalling. The staff are rude and passive aggressive.

Alison · 11 July 2026

★★★★★ 1/5

Trustpilot

Roofs not fit for purpose

I have lived in a Springfield property for 16 months and had roof repairs done 3 times now. Roofs are not fit for purpose. Slates are the lightest, cheapest ones available and many neighbours have had problems too. Buyers beware!

Moira · 4 August 2025

★★★★★ 4/5

Trustpilot

Happy first time buyers at Kinross

We’ve had a good experience at Kinross. The usual snagging that comes with a new build and a slight issue after a joiner forgot to add half our door handle parts but springfield have been really good at communicating and getting tradesman out to fix any snags, fixed 3 panes of scratched glass and when our door handle fell off someone was out within an hour to fix it. We are very happy with our home and can’t fault the staff we have spoken too. The drainage issues have been a pain but at least it’s getting fixed. Overall a lovely house and a good experience for our first home purchase! I’d consider a future property with springfield.

Teri · 5 April 2023

★★★★★ 1/5

Trustpilot

Shockingly bad attitude to any issues

Shockingly bad attitude to any issues. The builder has thrown these properties together. Multiple issues from the start with all the people on my Phase. Brought in cowboy workmen to get the job done and the MD Dave claims if I complain on social media then he will contact the Police for harassment. Very bullying and uncaring. Wish wish wish I had seen this before completion. Please don't buy from these people they are cowboys with a licence to print money by the council.

Derek · 13 March 2023

★★★★★ 2/5

Trustpilot

Bad seller with an awful web page

Bad seller with an awful web page. Had problem assembling a device and now they won't take it back despite offering a free 60 day returns policy. Customer support does not give support and even had the gall to tell me to go on YouTube for assembly instructions as the ones supplied are totally useless. Feel completely ripped off and just before xmas. We will never buy from here again.

Mark · 13 November 2023

★★★★★ 1/5

Trustpilot

Terrible

Terrible - ongoing issues with house since the day I moved in. They send out Colin who doesn’t have a clue. Lack of communication, lack of compassion and their factor company who coincidentally use the same font for their logo are just as bad. Donna who works in their main office has no people skills either and has such a patronising attitude.

Andrew · 4 April 2024

★★★★★ 5/5

Trustpilot

Don’t just read the bad reviews

I can’t comment on the bad reviews but I am surprised after my experience. I moved into my property at Bertha Park Perth 2 years ago and while there have been some issues and still some outstanding snagging (due to COVID-19 delays) Springfield have always been on the end of the phone and where they can, have fixed the issues. I’ve currently got painters in doing the work for the final snagging list from last year and they are doing a great job and I’m confident the other minor issues I have outstanding will be rectified. I feel that the quality of houses and fact you can choose your own paint, flooring etc makes me glad I chose this company for my forever home.

Julia · 18 May 2021

★★★★★ 1/5

Trustpilot

Email received from managing director with fully spelt out profanities

The company are great until they get your money. Once we were handed over to after sales, it was clear that no care was given in rectifying the work. We had 5 pages filled with snagging. I was presented with the house on move in day that had broken window frames, blown windows fitted, a broken garage door, and areas of the house weren’t done to plan. The gutters weren’t long enough, the garden isn’t flat with a steep bank. The back of all the bathroom sinks were not siliconed. They used wood screws for the bathroom units, which soon resulted in the doors breaking off and damaging the carcass. But they blamed that on us saying that we had gone and changed all the screws and refused to fix it. I moved a kitchen door on plan but they left the light switch in the middle of the room. They said it was my fault for not changing the light on the plans. They were refusing to have it moved and simply said that “they’d make sure not to make the same mistake in future”. They seem to forget that the potential purchaser is not an architect and I’m paying them to do all of this. Shouldn’t it be basic enough for the technical drawers To adjust the light switches to be adjacent to the door? They also refused to fix the items that were not to plan. Instead they blamed it on myself and the choices coordinator stating that I had changed the plans to be how they had done the work, but hadn’t changed them on the actual plans. Why would any decent building company do something that isn’t on the plan? We then reported them for the shoddy work and they were forced to rectify the room according to the approved plans and compensate me.

Jo · 23 June 2020

★★★★★ 4/5

Trustpilot

Let’s balance up the reviews......

Feel it’s perhaps time to balance up some the negative reviews I’ve read about Springfield. We moved into an Ardmore semi, Hamilton Road, just over a year ago Plot 28. Sure, there were a number of snagging issues with glass, paintwork etc - to be expected with a new build. Waiting for visits by sub-contracted firms could be a little frustrating & require a bit of patience - but Springfield never at any point said that our needs/demands were unfounded. Staff at Aftersales ( Greta/Tracy/Darren) have at all times responded positively to our needs.

Mr · 11 December 2019

★★★★★ 1/5

Trustpilot

Absolute pathetic and joke of a company…

Absolute pathetic and joke of a company cowboy builders. The worst experience I have ever had dealing with a company. I bought a property in 2014 hoping to be a dream home with my newly wed wife, thought Springfield will be a good option as they had won awards for there service. Bought a townhouse in Braehead, Renfrew. we had issues immediately but within months we had a leak in our garage, we contacted Springfield who sent out someone who I shall not name, he pretty much told me that it was not really a leak even though there were damp marks on the ceiling, after much arguing they decided to look closer and said it was bone dry and there wasn't a leak and deemed the matter closed. Since then we have contacted Springfield numerous times for that same leak and they come and look and sometimes remove the plasterboard but yet say there is nothing. Fast forward to 2018 we contacted NHBC who put us back in touch with Springfield bare in mind Springfield knew about the leak because we had constantly communicated with them regarding it. Springfield decided that they will first rip apart the balcony and refit it. they put the scaffolding up in July which is still up right now in Nov 2018. The balcony refit made things worse leaks were worse it damaged a lot of our stored items and floor and ceiling. The communication from Springfield was horrendous they gave you a days notice expected you to be there even though we are a working couple they claim to send out people and no one shows up yet Springfield argue the work is done. None in management that we have spoke to seems to care about our situation no one in staff seems to be willing to give straight answers. We have been in this property nearly 5 years now yet we have not completely moved in as our storage is all over the house because we cannot use the garage a big part of our storage has been water damaged with massive sentimental value, we are in a limbo. 2018 has been a waste of an year as we cant go anywhere its like we are prisoners in our own property because we have to wait for Springfield to contact us for them to send people when they decide while we are here in the dark. The stress of this has been severe and now we have no choice but to take legal action against Springfield as they do not seem to care otherwise we have been waiting nearly 5 years for them resolve this leak. I honestly hope if you are looking for a home you do not experience what we have experienced. Springfield has proven time and time again not just to me but my neighbours that they are not a trustworthy company. They have ruined half a decade of our life. Please beware of Springfield. They turned an experience that was supposed to be happy and memorable into a trip to hell.

Rj · 28 November 2018

★★★★★ 2/5

Google

Not bad houses but a massive difference in price between Dundee and Perth made us think twice.

Explore · 15 April 2021

★★★★★ 1/5

Trustpilot

Poor sales staff at Blairgowrie

Marion the sales lady at Blairgowrie is very rude.

Tom · 12 April 2022

★★★★★ 1/5

Trustpilot

Time after time after time

Time after time after time. Springfield have been back and forward, saying they will fix the issues and not doing it.

RW · 17 September 2024

★★★★★ 1/5

Trustpilot

Before the pandemic

Before the pandemic, I had phoned Springfield in Elgin asking him to look at my boiler as it was wired wrong.

Peter · 22 June 2024