Trusted Agent profile · Dudley

Connells Dudley reviews

2.3

★★★★★

1,965 reviews across 2 platforms

4 & 5 Stone Street, Dudley, DY1 1NS, DY1 1NS

Connells's office in Dudley, at 4 & 5 Stone Street, is rated 2.3 out of 5 across 1,965 reviews on two platforms, including 274 Google reviews rated 4.4.

Google logo

4.4 / 5

274

Reviews on Google

This office

Trustpilot logo

1,691

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Dudley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sharon was perfect really helpful

Rating only, no written review.

Steffan · 30 January 2021

1/5

Google

Rating only, no written review.

Alan · 25 October 2020

Agent replied · 24 October 2024

Hello, Thank you for leaving our team with a Google Review. We're saddened to see a 1 star review and would like to find out more on what happened. If you could get in touch with us at socialmedia@connells.co.uk we will be able to investigate this for you.

4/5

Google

Rating only, no written review.

J · 25 October 2020

Agent replied · 24 October 2024

Hello, thank you for providing our team with a 4-star Google review, we really appreciate it.

4/5

Google

Rating only, no written review.

Debbie · 25 October 2020

5/5

Google

Rating only, no written review.

Imi · 25 October 2020

Agent replied · 24 October 2024

Thank you so much for taking the time to leave us a five-star review.

1/5

Google

Rating only, no written review.

Frank · 25 October 2020

Agent replied · 24 October 2024

Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. We are unable to find customer records matching with your user name and we would very much like to get an understanding of this review so we can investigate, if you could please get in touch with us on socialmedia@connells.co.uk and we will be able to look into this further for you.

1/5

Google

Rating only, no written review.

Paul · 25 October 2020

Agent replied · 24 October 2024

Hello Paul, we at Connells Dudley aim to provide the highest possible customer service here in branch and we are extremely saddened to see that we may not have met this for you. We would be extremely grateful if we could get feedback on this so we would be able to investigate this for you. If you could please get in touch with us on socialmedia@connells.co.uk then we will be able to look into this further for you.

1/5

Google

Rating only, no written review.

Alpha · 25 October 2020

Agent replied · 24 October 2024

Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.

4/5

Google

Rating only, no written review.

Pardeep · 25 October 2020

5/5

Google

Rating only, no written review.

Hope · 25 October 2020

5/5

Google

Rating only, no written review.

Velda · 25 October 2020

5/5

Google

Rating only, no written review.

Mixalis · 25 October 2020

Agent replied · 24 October 2024

The Connells Dudley office thanks you for your 5-star review.

5/5

Google

Rating only, no written review.

Hashim · 25 October 2020

Agent replied · 24 October 2024

Thanks for the 5-stars for the Connells Dudley team.

5/5

Google

Rating only, no written review.

Chelsea · 25 October 2020

Agent replied · 24 October 2024

Thank you so much for taking the time to leave us a five-star review.

1/5

Google

No comments

Kevin · 25 October 2020

5/5

Google

Rating only, no written review.

Mr · 26 October 2019

Agent replied · 24 October 2024

Thank you so much for taking the time to leave us a five-star review.

5/5

Google

Rating only, no written review.

Stev · 26 October 2019

Agent replied · 24 October 2024

Thank you so much for taking the time to leave us a five-star review.

5/5

Google

Rating only, no written review.

Marion · 26 October 2019

Agent replied · 24 October 2024

Thank you so much for taking the time to leave us a five-star review.

1/5

Trustpilot

Customer service a disgrace

Rating only, no written review.

Peter · 11 July 2019

4/5

Google

Rating only, no written review.

Carol · 26 October 2018

Agent replied · 24 October 2024

Thank you so much for taking the time to leave us a four-star review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviewsLeave Connells a review

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