Trusted Agent profile
★★★★★
33 reviews across 2 platforms
12 Townsend Place, Kingswinford, DY6 9JL, Dudley DY6 9JL
Andrew Cole Estates's Dudley office at 12 Townsend Place is rated 4.2 out of 5 across 33 reviews on two platforms, including 32 Google reviews rated 4.2. The 1 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Dudley office, from every platform, shown as written. First names only.
5/5
GoogleWe have just completed the sale of our house and Sue at Andrew Coles has been an absolute diamond, she has guided us through the process with patience calmness & in a very professional manner ,she has always been on hand to answer our many queries . I would highly recommend as we were very satisfied with the service we received.
5/5
GoogleUsed Andrew Cole Estate agents to sell a property and the whole experience from start to finish has been amazing. It’s not often you come across a business that goes above and beyond for their customer. Massive shout out to Sue Hill who has just been a huge support along the journey, guiding me through the process and sorting out all those little issues. Thank you Sue
4/5
GoogleTrying to get someone to talk to had been a night mare and un professional not open today when I really needed them regarding issues on our purchase we have had no reassuring words at all through the house buying process and not gone smoothly at all and no help from Andrew Cole so upsetting as this should be a joyful experience buying a new place.......since posting my last review I am now adding to this as in my last review I felt s little stressed with all that was going on and as I said getting no where fast ...but I can now honestly say that at the later stages of our move we received good communication and help through difficult times and Sue and Andrew kept us updated at all times .....Thank youNegativeResponsiveness, Professionalism
Many apologies if you have been trying to get hold of us this morning but our phone lines have been down all day. I’m not aware of any other outstanding issues that have occurred in the meantime that would have prompted such a public review but if there are other reasons then please let me know as soon as possible. I have spoken to your estate agent today and left you a voice message but by all means please give me a call if there are any other questions at the moment. Kind regards Andrew
5/5
GoogleWe sold our house in Wall Heath with Andrew Cole Estates in September 2018. Communication from the staff was excellent right from the beginning, we were notified of any changes right from first advertisement of our property through to completion. Fees were very reasonable and the property sold with very little hassle. Thank you to the Andrew Cole team, your help and support were very much appreciated.
5/5
GoogleHighly recommended. I sold my house in Wall Heath in November 2019, an excellent service was provided throughout the process. Having a very difficult buyer to deal with was made all the more easier by having such a professional experienced estate agent. Many thanks to Sue and Andrew.
5/5
GoogleThis is on behalf of a respective client of yours. He just wanted to thank Andrew cole and Sue for making his property purchase efficient and smooth. He has always been kept up-to-date with the sale as well as any issues. Sue has always been kind, polite, reapectful and overall a great person to deal with. Not many provide a service like this, if he could, he could write a dictionary size book about yourselves as to how amazing everyone has been. Very responsive and quality service next to none. Although 2020 has been very challenging, Sue has kept upto date with workload by the sounds of things as per our calls. Both, many thanks for your assistance in our clients purchase.
5/5
GoogleSorry my post wasn't meant for you but I will put a review on here for you as I've used your services in the past Good company to use when selling your house. Very helpful staff during a stressful process of moving home
Evening Beryl, please can you confirm if your review is intended for us? Many thanks
1/5
GoogleOn Tuesday we watched milkshake fablous friends and i wasent big at all Freya wasent big .
Can you clarify please. I’m not sure this is meant for us.
5/5
GoogleFrom initial appraisal to completion I could not have asked for more from both Andrew and Sue. They dealt with the sale of my house with professionalism and understanding and were always there when needed. If you are looking to buy or sell a property you could not go wrong entrusting it with Andrew Cole Estates.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLovely, friendly staff, very understanding of circumstances and brilliant at their job! Used their services a few years ago hence this time too, highly recommended! Thank you Andrew Cole Estates.
5/5
GoogleFantastic service, Leanne was really helpful and went the extra mile in ensuring we got our forever home.
5/5
GoogleAndrew, Leanne and Sue are brilliant! Buying and selling property certainly has its challenges, however the team at Andrew Cole ensure that the process runs as smoothly as possibly, demonstrating great communication, negotiation and knowledge sharing between all relevant parties. Having used twice, I Would highly recommend to anyone needing to use an estate agent within the Kingswinford area.
4/5
GoogleThe staff at Andrew Cole's have been really professional & understanding with us.
5/5
GoogleWould recommend Andrew Cole to anyone. From the beginning nothing was too much trouble and any problems were swiftly dealt with by the team. Great communication and service. 10/10.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleTotally dishonest. Avoid at all costs. Ignore calls and avoid you if they can.
I'm very sorry as we seem to have provided you with poor service. You don't seem to be in our database at all. Please let us know which matter this relates too so that we may try to resolve your concerns.
1/5
GoogleMost un professional estate agent I have ever had the misfortune to come across. Don't know what a cash buyer is. Poor communication, utterly disappointing service.
5/5
GoogleVery efficient, kept all parties in the loop during the sale of my property in Kford, May 2019. Would not hesitate to recommend.
5/5
GoogleVery efficient service, I can’t rate these guys hi enough! They even offer a show round service which not everybody does.
5/5
GoogleFantastic staff and a great service. Sue in particular was unbelievable helpful
5/5
GoogleSold and bought through Andrew Cole Estates, great service, helpful staff. Would definitely recommend.
5/5
GoogleVery good service and very perfectional would recommend them to all
5/5
GoogleFound our forever home for us
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrew Cole Estates's Dudley office has 33 reviews across two platforms: 32 on Google, 1 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Andrew Cole Estates is rated 4.2 out of 5 across all 33 reviews, and 4.2 out of 5 on Google from 32 reviews, checked 9 October 2026.
Andrew Cole Estates, 12 Townsend Place, Kingswinford, DY6 9JL, Dudley DY6 9JL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
