Every review we hold for the Droylsden office, from every platform, shown as written. First names only.
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1/5
TrustpilotSaltmans and co droylsden
Very unprofessional took the day off work to view a property filled out the forms got gaurantors had the deposit and holding fee never heard anything didnt email us to say we didnt get it. And was very offish with us. Going off what other reviews are saying not giving back the holding fees and lots of complaints we feel that we wouldnt go with saltmans to view any properties in the future and i would recommend that people read reviews before contacting saltmans ive had to leave this review to protect others
Martin Β· 18 July 2026
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5/5
GoogleWe sold our house with Saltsman.
Cindy was our go to lady.
Cindy made the whole process smooth.
I never felt I couldnβt ring up to be fobbed off she went beyond her role.
Being a local agent was a plus as Cindy has a good knowledge & an insight about the area for buyers wanted to move to the area.
Thank you Cindy for helping us every step of the way.
Priya Β· 15 September 2025
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5/5
GoogleI recently sold a property with the help of Saltsman & Co. I found the process of dealing with them very easy and straightforward. They were upfront with costs, service expectations, local and wider market insights, and I found them a pleasure to deal with.
We found ourselves in tricky circumstances when our chain collapsed when a purchaser for our property withdrew. The team dealt with this with genuine care and support and acted quickly to return the house to market and get "feet through the door" straight away. Without their help and support we could have lost our onward purchase property, so for that, I am very thankful.
Ultimately, selling a family home is not a particularly fun process, but who better to sell a family home than a family run business! The team's outstanding communication, personalised approach, professionalism and reliability made this process very painless right through to completion.
I would have no hesitation in recommending them or referring friends and family to them.
Many thanks to Michael and Cindy in particular for all your support in this process.
Chris Β· 3 April 2025
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1/5
GoogleSpoke with a staff member regarding a viewing, absolutely unprofessional. She spoke to me in a rude manner and even hung up the phone on me. In the end I dealt with the seller directly who showed me around the house and expressed her concern as she noted I was visibly upset.
As a result of my experience I have no intention of working with this estate agency ever again due to the level of customer service demonstrated by this staff member.
Wavney Β· 15 March 2026
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1/5
TrustpilotTerrible customer service provided byβ¦
Terrible customer service provided by Charlotte Saltsman which spoke to me in a rude and unprofessional manner when no one turned up for my viewing. Luckily the Seller was present and showed me around saving me a wasted trip.
Wavney Β· 16 January 2026
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5/5
GoogleI have sold my house with the help of Saltsman & Co and despite all the complications that arose Trish resolved them with effortless skill, Trish was always available and made the whole process painless.
Peter Β· 15 October 2025
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5/5
GoogleI rent a property from Saltsman and had an issue with my gas meter, it wasn't anything Saltsman needed to sort, but the support I got from them was amazing! Especially since poor Kev wasn't even in the country but still dealt with everything and advised me what to do every step of the way!
Thanks Kev!
Laura Β· 23 September 2024
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5/5
GoogleTrish has been amazing with guiding us through the rental process. A stressful time for us was made much more easy. Canβt thank you enough. Really happy with our new home π β¦
Jane Β· 15 June 2025
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1/5
GoogleTerrible company to deal with when renting. Saltsman constantly refuse to have works done on the properties they are meant to manage. From a broken washing machine waste pipe, leaking gutters to the boiler not working Saltsman refuse to undertake repairs leaving a good paying tenant freezing with no hot water or heating. There way of dealing with complaints is to put the rent up and ignore repair requests. After constantly complaining i was issued a section 21 eviction notice despite never missing a rent payment. As with previous comments the so called manager kevin says one thing lying to your face and does another. They threatened i would be left homeless for asking for repairs to be done. Keen enough to to take there cut of the rent yet fail to keep up with there obligations to do repairs. Then have the nerve to try and delay my deposit. Good job to the DPS.
Andrew Β· 15 March 2025
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5/5
GoogleMy partner and I have recently moved to Shelley Grove, with the help and support of Rhianna at Saltsman's. Rhianna has been consistently attentive and has gone above and beyond to ensure that the formalities of moving into our new property were processed quickly and efficiently. Communication was exceptional, with Rhianna updating us at every step of the process to ensure we were kept informed and made aware of anything we needed to action.
We have now been in our new home for 3 weeks and we absolutely love it. We'd like to thank Rhianna and the team at Saltsman's for such a seamless moving experience, all staff members have been incredibly friendly and welcoming and thanks to them, moving house has been an enjoyable and hiccup-free process.
Thank you!
Deneka & BethPositiveResponsiveness, Professionalism
Deneka Β· 24 August 2021
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5/5
GoogleThis agent is highly recommend and I can safely say most probably the best agent in Tameside , a really professional agent that really knows the property business inside out , all the staff are really helpful and friendly , would like to give a special thank you to Rhianna who alway goes above and beyond a pleasure to deal with , thank you .PositiveResponsiveness, Quality, Professionalism, Value
Jean Β· 24 August 2022
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1/5
GoogleAVOID AT ALL COSTS. By far the most unprofessional estate agents I have ever come across. Was under a property for 3 1/2 years and had non stop problems and neglect not only from the estate agents but the landlord. I Lived in there pregnant and with a toddler and had damp and mould, mouse infested property which I had reported non stop issues too time and time again to which I either got ignored or told theyβre not being held liable for anything they βcanβt controlβ despite reports being made years prior to the major damage. I had never missed a payment, never missed a bill and was only ever polite with them until they took the absolute mick and I had to report them to the council. I am still legally fighting for my deposit back from months ago as I uploaded all my evidence to show what I had or hadnβt done wrong however they have still failed to upload anything on time to prove that they want to take my full Β£1100 deposit. Honestly the communication was shocking and they are down right rude and have not got a clue what they are talking about when it comes to the law or tenant rights. Do not go with this estate agents if you want reliable people!
Maddy Β· 22 November 2024
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1/5
GoogleAVOID AVOID this UNPROFESSIONAL agent at all cost, wasted my time twice. I travelled 15 miles to view the property and called them before set off. When i arrived nobody was at the viewing. I called them and they apologised and promised to arrive 11:50 latest I went to get coffee and came back before 11:50 still no body was at the viewing. Called back and I was informed that the agent arrived early and went back to the office. If he was early then why didnβt he call me??? Bunch of lying jokers
H Β· 22 November 2024
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1/5
TrustpilotAVOID AVOID this UNPROFESSIONAL agentβ¦
AVOID AVOID this UNPROFESSIONAL agent at all cost, wasted my time twice. I travelled 15 miles to view the property and called them before set off. When i arrived nobody was at the viewing. I called them and they apologised and promised to arrive 11:50 latest I went to get coffee and came back before 11:50 still no body was at the viewing. Called back and I was informed that the agent arrived early and went back to the office. If he was early then why didnβt he call me??? Bunch of lying jokers
H Β· 18 November 2024
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5/5
GoogleRented a property through Saltsmans for the last year and a half. They are responsive and helpful. Their check out was so easy which put my mind at ease. Also they didn't take the mick with what deposit money like I've had with previous estate agenceys. Rhianna was my main point of contact throughout my time with saltsmans and she has been amazing thank you :)!PositiveQuality
Chelsea Β· 24 August 2022
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5/5
FacebookI currently rent from Saltsman and Co. Iβd just like to say the staff and service is fantastic!
Very professional individuals and always so pleasant.
Everything is dealt with quickly and efficiently!
Highly recommend.
Sarah Β· 22 September 2021
Agent replied Β· 23 September 2025
Thank you for the lovely comment
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5/5
GoogleI have rented 2 properties with this agency and I am very pleased with the service I received. They made my experience of renting in the UK for the first time very easy. They would always respond promptly to my emails and help me with any issues I had. Rihanna was very professional and kind. would highly recommend them.
Ambra Β· 31 May 2022
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5/5
GoogleFrom the moment we called to arrange viewing to the actual buying & collection of keys, fantastic service. Always polite, friendly & nothing too much trouble. They were always professional & helped during what is a stressful time. Would recommend. Thanks to Cindy, Mia Steve and Freya.PositiveResponsiveness, Professionalism
Sheena Β· 24 August 2022
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5/5
GoogleVery helpful especially Cindy I would most definitely recommend saltman & co 5 βοΈβοΈβοΈβοΈβοΈ from us nothing was too much trouble
Barry Β· 21 May 2024
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5/5
FacebookSaltsmans & Co Estate Agents are nothing but an exceptional estate agents. Rhianna and her team have been so helpful and efficient in helping me find a suitable rental property. Rhiannaβs communication and professional attitude has made dealing with saltsmans so easy and enjoyable. A massive thank you!
Laura Β· 15 February 2022
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5/5
FacebookFantastic estate agent, highly recommended. Tomasz was brilliant and the communication throughout the sale was excellent.
Victoria Β· 16 May 2020
Agent replied Β· 23 September 2025
Very dishonest and nasty agent that threat the tenant not telling the truth the public. They also disclosed the landlordβs detailed information without sorting out the problems.
One for their directors Kevin Ruthven is a hypocrite who is really really really irresponsible and arrogant inside. We paid Β£1195 for the rent one month and the house suffered 4 robberies within 18 days but the agent did nothing to increase the safety. They did not even tell the landlord at the first two times after the robberies. If they did something, the third time wonβt happen. They donβt care the tenantβs safety and life. They only care about their own money!
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5/5
GoogleI would highly recommend Saltsman & Co! Myself and my family have used them now on a few occasions for various reasons and have always found them to be prossional and experienced in what they do. We recently used Saltmans when selling our home and they made the whole process really easy, Cindy helped deal with the majority of our sale and was an absolute star, along with Kev who you can clearly see is an experienced estate agent who knows the process and housing market inside out. We will definitely use them again in the future and are really grateful for their help with our house sale! Thanks again to Kev & Cindy! ππΌ
George Β· 6 June 2022
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5/5
FacebookI would highly recommend Saltsman & Co! Myself and my family have used them now on a few occasions for various reasons and have always found them to be prossional and experienced in what they do. We recently used Saltmans when selling our home and they made the whole process really easy, Cindy helped deal with the majority of our sale and was an absolute star, along with Kev who you can clearly see is an experienced estate agent who knows the process and housing market inside out. We will definitely use them again in the future and are really grateful for their help with our house sale! Thanks again to Kev & Cindy! ππΌ
George Β· 13 September 2021
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5/5
GoogleI have had excellent experience with salesman especially Kevin who has helped me even with concerns with selling and advised me with my concerns buying he is very helpful thanks once again Kevin and staff kath
Kath Β· 1 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.