Every review we hold for the Driffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery Supporting
Great, straight forward service and customer support from Danielle.
ZS · 16 February 2021
Agent replied · 13 June 2024
Hi there,Thank you so much for taking the time out to leave such a wonderful review about Danielle and the support you received today!Kind regards,Vicki
★★★★★ 5/5
TrustpilotGreat response to a query
Great response to a query. Professional, detailed, phone number for further questions. Perfect
Mrs · 22 November 2019
Agent replied · 13 June 2024
Hi Mrs Maran,Thank you for taking the time to leave us a 5 star review.We're so pleased to hear of the experience you had with one of our specialists and we'll make sure your feedback is passed on.If there's anything we can do for you in the future, please give us a call on 01908 712300 or, send us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
★★★★★ 1/5
TrustpilotNew look website is hopeless
New look website is hopeless. Keeps crashing and failing to load saved properties/searches.
Duncan · 13 November 2019
Agent replied · 13 June 2024
Hi Duncan, Thank you for taking the time to leave us a review. We're sorry to hear that the website keeps crashing for you and you are unable to load saved properties and searches. We can absolutely look into this further for you. Please would you be able to send us an email to 'talk-to-us@rightmove.co.uk' with some more information? Could you try to clear your cache and cookies to see if this helps? Can you let us know which device you are using, and the version of the device as well? Please can you send a screenshot of the error that happens when you try to retrieve your saved properties and searches?Please could you also send us a screenshot of the devices diagnostics after clicking on the link below?https://www.rightmove.co.uk/this-site/system-information.htmlMany thanks, Rightmove.
★★★★★ 5/5
TrustpilotAsked for a removal of property photos…
Asked for a removal of property photos and it was done efficiently.
Bernadette · 23 March 2020
Agent replied · 13 June 2024
Hi Bernadette,Thank you for your 5 star review.We're so pleased to hear that your query was dealt with efficiently and that our specialist team were able to help.Let us know if we can help with anything in the future. You can always give us a call on 01908 712300 or send us an email on, talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
★★★★★ 1/5
TrustpilotRightmove can’t move
This website was good, but over recent weeks very slow,clunky and frankly useless.
Jane · 3 November 2019
Agent replied · 13 June 2024
Hi Jane,Thank you for taking the time to leave us a review.We're sorry to hear you've experienced a poor service from the website and would like to investigate this further for you.Can you get in touch with us by email with more details of what happens when you use the website along with some screen shots? If you can also let us know the device you're using eg, laptop, tablet etc, that will really help.Our email address is talk-to-us@rightmove.co.uk.Many thanks,Rightmove
★★★★★ 5/5
TrustpilotGood website
Good websiteGood website for finding and advertising properties.Easy to use and fast results shown.
Emily · 15 May 2019
Agent replied · 13 June 2024
Hello Emily,Thank you for taking the time to leave us a review. We are really happy to hear that you think our website is good and easy to use.We hope that you continue to enjoy using Rightmove.Happy home hunting.Many thanks,Rightmove
★★★★★ 5/5
TrustpilotGreat help yesterday from Megan Brooke…
Great help yesterday from Megan Brooke at Rightmove. Helped me get my tenants insurance policy sorted out in a few minutes. Thanks again.
Dominic · 31 May 2023
★★★★★ 5/5
TrustpilotGreat Service
Great, efficient, friendly service from Lewis Taylor
Nicki · 16 June 2021
Agent replied · 13 June 2024
Hello Nicki, We are very happy to hear such a positive review for our colleague Lewis, we will ensure Lewis and his manager receive your feedback.Best wishesBeth
★★★★★ 5/5
TrustpilotPraise for Customer Service Team
Great customer service and communication, well done Rightmove for your prompt help.
Ann · 17 February 2020
Agent replied · 13 June 2024
Hi Ann.Thank you for taking the time to leave us a five star review.We're so pleased to hear you had a good service from one of our specialists and felt that your query was dealt with quickly.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
★★★★★ 5/5
TrustpilotI had a problem and they sorted it…
I had a problem and they sorted it straight away. Highly recommend.
Mrs · 17 February 2020
Agent replied · 13 June 2024
Hi Paula,Thank you for your 5 star review.We're so pleased to hear that your problem was dealt with so efficiently by one of our specialists and that you'd recommend us.Please don't hesitate to get in touch if there's anything we can help with in the future. You can send us an email on talk-to-us@rightmove.co.uk or, give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotGreat service and very friendly
Very friendly and helpful customer service.
Sam · 18 August 2021
Agent replied · 13 June 2024
Hello Sam,Thank you very much for taking the time to leave us such a positive review. We take great pride in our teams customer service and we are pleased they have given you such a good experience.Best wishesBeth
★★★★★ 1/5
TrustpilotAppalling has become unusable
Appalling has become unusable we are looking on different devices and pretty poor.
Aaron · 6 August 2019
Agent replied · 13 June 2024
Hi Aaron,Thank you for taking the time to leave us a review. We’re sorry to hear of the difficulty you’ve had in using the website.If you’re still having this experience when using Rightmove, can you get in touch with by email? Our address is talk-to-us@rightmove.co.uk as we’d really like to look into this further and get it sorted for you.Our telephone lines are open until 6pm if you would rather speak with us over the phone. Our contact number is 01908 712 300.We look forward to hearing from you.Many thanks, Rightmove.
★★★★★ 5/5
TrustpilotSimple straightforward insurance
Helpful, efficient and straightforward service from Adam Zambrzycki
Suzanne · 3 March 2021
Agent replied · 13 June 2024
Hi Suzanne,Thank you for taking the time to leave such a great review about Adam's service! We'll be sure to pas this on to him, as he'll be extremely pleased.Best wishes,Vicki
★★★★★ 5/5
Trustpilotthanks for all your help in correcting…
thanks for all your help in correcting the info
Rocky · 2 December 2020
Agent replied · 13 June 2024
Hi Rocky,Thank you for your 5 star review.We're really pleased we were able to help you with your query and correct the details. Thank you for bringing the error to our attention.If there's anything we can do to help in the future, you can get in touch on talk-to-us@rightmove.co.uk or give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotPhotographic Error.
Corrected a small photographic error very quickly late on Friday. Excellent service.
Cliff · 20 December 2019
Agent replied · 13 June 2024
Hi Cliff,Thank you for taking the time to leave us a 5 star review.We're so pleased you had a great experience with one of our specialists and feel the service you received was excellent.If there's anything we can do to help in future, please do get in touch and have a lovely Christmas.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotHad a problem with login
Had a problem with login - resolved quickly and efficiently
Lesley · 20 August 2020
Agent replied · 13 June 2024
Hi Lesley,Thank you for your 5 star review.We're so pleased to hear we could help you with your login and that this was resolved quickly and efficiently.Please let us know if we can help with anything in the future. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotHad a query
Had a query, and it was sorted within 24 hours.
Katherine · 14 August 2020
Agent replied · 13 June 2024
Hi Katherine,Thank you for your 5 star review.It's great to hear that your query was sorted within such a quick turnaround time.Please get in touch if we can help with anything in the future. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
Trustpilotmore option then other real estate…
more option then other real estate website.but there are still some fake listing
Jindan · 21 June 2019
Agent replied · 13 June 2024
Hello Jindan,Thank you for taking the time to leave us a review.We are really happy to hear that you think that our website offers more than other websites.In addition, we would really like to look into the fake listings that you have mentioned. So that we can look into this, please can you email us at talk-to-us@rightmove.co.uk and provide us with some property examples.We look forward to hearing from you.Many thanks, Rightmove
★★★★★ 5/5
TrustpilotExcellent service so helpful
Excellent service so helpful. Couldn’t be more grateful
Danielle · 4 February 2021
Agent replied · 13 June 2024
Hi Danielle, Thank you so much for your kind review, we're so pleased we were able to help you out! If there's anything else we can do, please don't hesitate to get in touch.Kind regards,Vicki
★★★★★ 5/5
TrustpilotVery prompt getting back to me when I…
Very prompt getting back to me when I had a few problems
Susan · 8 November 2019
Agent replied · 13 June 2024
Hi Susan,Thank you for taking the time to leave us a 5 star review.We're so pleased to hear you've had a great experience with one of our specialists and they were able to help with the problem you were having.If you need any help from us in the future, you can pop us an email on talk-to-us@rightmove.co.uk or, give us a call on 01908 712300.Happy home hunting.Many Thanks, Rightmove
★★★★★ 5/5
TrustpilotVery good at what they do.
Very good at what they do.They could make improvements with filtering leasehold results though.
Craig · 18 October 2018
Agent replied · 13 June 2024
Hello Craig,Thank you for taking your time to leave us a review and thank you so much for your lovely feedback!This is a great suggestion and I will certainly pass your feedback onto our developers to look into as an enhancement for the website. Have a great weekend.Many thanks, Rightmove.co.uk
★★★★★ 5/5
TrustpilotGreat service and very helpful with…
Great service and very helpful with queries, thank you
PP · 28 October 2020
Agent replied · 13 June 2024
Hello,Thank you for your 5 star review.We're really pleased to hear you received such a great service and found our specialist teams so helpful.Please don't hesitate to get in touch if we can help in the future. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
★★★★★ 1/5
TrustpilotEXTREMELY slow website
EXTREMELY slow website. Very tedious. I will use onthemarket from now on.
Invincible · 5 October 2019
Agent replied · 13 June 2024
Hello,Thank you for taking the time to leave us a review and we're sorry to hear the websites performance has been slow.This is something our specialist teams are aware of and are working closely with our third party provider as the websites performance relates to a service we receive from them.We appreciate the impact this is having on home hunters and are treating this as a priority to get the website back up and running to it's normal high standard.In the meantime, home hunters have been using the Rightmove app to continue their property.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotQuick response with the information I…
Quick response with the information I needed. Thanks for the help.
Fang · 31 January 2020
Agent replied · 13 June 2024
Hi Fang Li. Thank you for taking the time to leave us a five star review.We are really pleased you had such a quick response when you got in touch with us. We'll definitely pass your feedback onto the specialist you spoke with.If there's anything we can do to help in the future, you can always get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.
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