Trusted Agent profile · Driffield

Hughes and Co Lettings Driffield reviews

3.8

★★★★★ Good

1,719 reviews across 2 platforms

18 Exchange Street, Driffield, YO25 6LJ

Hughes and Co Lettings's office in Driffield, at 18 Exchange Street, is rated 3.8 out of 5 across 1,719 reviews on two platforms, including 68 Google reviews rated 4.4.

Google logo

4.4 / 5

68

Reviews on Google

This office

Trustpilot logo

1,651

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Driffield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Many thanks for a prompt response

Many thanks for a prompt response. It is much appreciated.

Consumer · 17 November 2021

Agent replied · 13 June 2024

Hi there, Thank you for taking the time to leave us a 5 star review! I'm glad we were able to help you. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Happy Home Hunting!Thanks,Rightmove

5/5

Trustpilot

Very efficient!

Customer Services, in particular, Caz Thompson (Consumer Experience Specialist) was very efficient in dealing with my request.

A · 23 March 2020

Agent replied · 13 June 2024

Hello,Thank you for your 5 star review.It's great to hear that Caz was so efficient with your request and that she was able to help.Please let us know if we can do anything for you in the future. Our email address is, talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove

1/5

Trustpilot

Far too slow now

Used to be a great site for property searching but these days so slow it's unusable. Most frustrating.

Gilbert · 3 November 2019

Agent replied · 13 June 2024

Hi Gilbert,Thank you for taking the time to leave us a review and for bringing this to our attention.We're sorry to hear the website has been extremely slow and would like to investigate this further for you.Can you get in touch with us by email with more information and send us some screen shots of your experience? If you can also confirm the device you're using eg, laptop, tablet etc, that will really help.Our email address is talk-to-us@rightmove.co.uk.Many thanks,Rightmove

5/5

Trustpilot

Very efficient service

Very efficient service. Good response times and generally great customer service. Thanks

Marty · 2 July 2021

Agent replied · 13 June 2024

Hello Marty,Thank you for your positive review. Here at Van Mildert we take great pride in all our hard work to deliver excellent customer service and we are glad you appreciated all of our colleagues efforts.Best wishesBeth

5/5

Trustpilot

Property details was incorrectly…

Property details was incorrectly described on Rightmove but was updated accordingly as per my query

Md · 7 October 2020

Agent replied · 13 June 2024

Good Afternoon,Thank you for your 5-star review. We're so pleased to hear your property details we're amended accordingly, this is exactly the service we like to give. If there's anything we can do to help in the future please get in touch on 01908 712300 or talk-to-us@rightmove.co.uk. Happy Home Hunting.Many Thanks, Rightmove.

5/5

Trustpilot

great service

great service, very professional...thank you.

Giovana · 6 July 2022

Agent replied · 13 June 2024

Hi there, Thank you for taking the time to leave us a review.Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove

5/5

Trustpilot

Positive experience

Very quick at responding to my enquiry, resolved in 48hrs, pleasant and easy experience.

Lisa · 23 December 2020

Agent replied · 13 June 2024

Hi Lisa,Thank you for your 5-star review. We're so pleased to hear your enquiry was dealt with quickly and you had a good experience. If there's anything else we can do to help in the future please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.ukHave a great Christmas and New Year.Many Thanks,Rightmove.

5/5

Trustpilot

Amazing customer service

Amazing customer service, they really helped me out when I needed it and they didn't need to.

Emma · 18 January 2020

Agent replied · 13 June 2024

Hi Emma,Thank you for taking the time to leave us a 5 star review.We're so pleased that you had such a great experience with one of our specialist and feel the customer service you received was to an amazing quality. This is something we always try to do our best in at Rightmove and our level of service is very important to us.If there's anything we can do to help in the future, please don't hesitate to get in touch and we're more than happy to help.Happy home hunting.Many thanks, Rightmove

5/5

Trustpilot

Sold house price adjustment

Jamie Bolt handled my request to adjust the sold price of our house very efficiently.

Peter · 21 August 2020

Agent replied · 13 June 2024

Good Afternoon Peter,Thank you for your 5-star review. It's so great to hear Jamie handled your request efficiently.We will be sure to pass this feedback on to her. Many Thanks, Rightmove.

5/5

Trustpilot

Very professional and quick referencing…

Very professional and quick referencing service. My references were completed b Lewis H.

Evelin · 23 February 2021

Agent replied · 13 June 2024

Hi Evelin,Thank you so much for taking the time to leave such a positive review of your experiences with Van Mildert, we really appreciate it! We're also grateful for your comments about our colleague, Lewis H - we've passed this on to his manager now.Kind regards,Vicki

5/5

Trustpilot

Good website

Good website. Easy search. Just wished they'd put estate agents numbers on their website rather than the forwarding numbers

Doloris · 6 December 2018

Agent replied · 13 June 2024

Hello Doloris,Thank you for taking your time to leave us a review, we really value your feedback.The reason why we have this is so that estate agencies can track the leads that they get through Rightmove. The number that you call on Rightmove is the same number it just has a short forwarding message so you know you are being put through to the agent. If you have experienced any problems contacting estate agencies through Rightmove please do let me know and I will look into this for you. Many thanks,Rightmove.co.uk

1/5

Trustpilot

dodgy dealing

HiThis company still demanding rent after accepting keys back, will not communicate. .milton keynes Stay clear, look for honest companies.Graham

G · 6 March 2018

Agent replied · 13 June 2024

Good Morning,Thank you for taking your time to leave us a review.I am really sorry to hear about this. Here at Rightmove we advertise properties on behalf of estate agents, we ourselves are not an estate agency. I would advise contacting the property ombudsman about this, they would be able to help advise you on what to do in such instances.If you need any help please do not hesitate to contact us, our telephone number is 01908 712352 and our email address is customersupport@rightmove.co.uk.Kind Regards,Rightmove.co.uk

5/5

Trustpilot

Caz Thompson Great Service

Caz Thompson - fast, faultless, friendly service. Very happy thank you. Merry Christmas 🎄

Karen · 20 November 2020

Agent replied · 13 June 2024

Hi Karen, Thank you for the lovely 5 star review. We're so pleased to hear Caz gave you fast and friendly service, this is exactly what we want to provide all of our users. We will be sure to pass your feedback on. If there's anything else we can do to help in the future please do not hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Merry Christmas! Many Thanks, Rightmove.

5/5

Trustpilot

Perfect work

Perfect work, thanks

Jaunas · 13 September 2022

Agent replied · 13 June 2024

Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove

5/5

Trustpilot

The best property sale website

The best property sale website. period.

Estaban · 3 May 2022

Agent replied · 13 June 2024

Hi, thanks for taking the time to leave us such a great review. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove

5/5

Trustpilot

Very helpful

Very helpful, friendly staff, pleasure to talk to over the phone.Thoroughly recommend 👍

Paul · 15 February 2021

Agent replied · 13 June 2024

Hi Paul,Thank you so much for taking the time to leave such a kind review of your experience with Van Mildert! We appreciate all comments, but it really does mean so much to hear such positive feedback about our team.Kind regards,Vicki

2/5

Trustpilot

Unfriendly alerts and searches

It’s difficult to change alerts and searches; I haven’t been able to despite advice from customer service

Customer · 27 November 2019

Agent replied · 13 June 2024

Hi.Thank you for taking the time to leave us a a review.We're sorry you've experienced difficulties when trying to update or change your saved property searches and saved alerts. We would love to help you with this further. Please can I ask you to give us a call, so a member of our support team can talk you through it over the phone. Our contact number is 01908 712 300 and our email address is 'talk-to-us@rightmove.co.uk'. Our office hours are Monday to Friday 9:00am to 18:00pm.Many thanks,Rightmove.

4/5

Trustpilot

Got back to me pretty promptly with…

Got back to me pretty promptly with regard to an enquiry I made about accessing my account.

Mary · 27 November 2019

Agent replied · 13 June 2024

Hi Mary. Thank you for taking the time to leave us a four star review.We're so pleased to hear of the experience you had with one of our specialists and we'll make sure your feedback is passed on.If there's anything we can do for you in the future, please give us a call on 01908 712300 or, send us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove.

1/5

Trustpilot

Irregular and without common sense…

Irregular and without common sense ,worst service provider for properties

Harry · 14 September 2021

Agent replied · 13 June 2024

Hi, thank you for reaching out to us and we're very sorry to hear of the issues you've experienced. In order for us to investigate your issues, we would need further information from yourself about what's happened.Please do get in touch at talk-to-us@rightmove.co.uk or call us on 01908 712300. Thanks, Rightmove

4/5

Trustpilot

Good for browsing but better keyword search is required

Good for browsing but better advanced search engine is required to make it complete (i.e. adding keywords).

Stefan · 28 October 2019

Agent replied · 13 June 2024

Hi Stefan. Thank you for taking the time to leave us a 4 star review.It's lovely to know that you think our website is good for browsing for properties. We do currently have a keyword tool available on our website. This is something we plan on getting added onto our apps in the near future. I will include a link below which discusses our Keyword tool in greater detail. https://www.rightmove.co.uk/news/property-news/new-personalise-with-keyword-sort/If you would like to make any suggestions or provide us with more feedback, please get in touch with us directly. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712 300.We hope that you continue to enjoy using Rightmove.Happy home hunting.Many thanks, Rightmove.

5/5

Trustpilot

good support for our moving in and for…

good support for our moving in and for our broadband setup!

Alexis · 28 June 2021

Agent replied · 13 June 2024

Hello Alexis,Thank you for your lovely review. We are happy to hear we were able to give you all the support you needed as part of your move.Best wishesBeth

5/5

Trustpilot

Very helpful and easy to explain any…

Very helpful and easy to explain any issues. Lovely voice. Thank you x

Andrew · 22 January 2021

Agent replied · 13 June 2024

Hi Andrew, thank you so much for taking the time to leave such a positive review about Van Mildert, and the lovely voice on the other end of the phone!

5/5

Trustpilot

All homes under one roof

Love the app great way to view property for sale not just locally but nationwide. 5*

Cally · 19 February 2020

Agent replied · 13 June 2024

Hi Cally,Thank you for your 5 star review,We're so pleased to hear how much you enjoy the app for your property search and find it beneficial to look outside of your local area.If there's anything we can do to help you on your search in the future, you can always get in touch on, talk-to-us@rightmove.co.uk or, give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove

5/5

Trustpilot

Jamie Bolt

I inquired about your services and Jamie responded immediately and was extremely helpful.

Deirdre · 5 January 2021

Agent replied · 13 June 2024

Good Morning Deirdre,Thank you for the lovely 5-star review. We're so pleased to hear Jamie dealt with your query quickly and was very helpful. This is exactly what we want and we will be sure to pass your feedback on to them. If there's anything else we can do to help in the future please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Happy Home Hunting. Many Thanks,Rightmove.

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