Auction House reviews

★★★★★ 5/5

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I had a fantastic experience with...

I had a fantastic experience with Melanie at Auction House from start to finish. She was incredibly helpful, friendly, and efficient throughout the entire process. She kept everything running smoothly, answered all my questions promptly, and made the whole experience stress-free and enjoyable. Her professionalism and excellent customer service really stood out. I truly appreciated all her help and would highly recommend both Melanie and Auction House to anyone looking for a reliable and supportive service

Tom · 12 May 2026

★★★★★ 5/5

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Auction house are awesome nothing was…

Auction house are awesome nothing was too much trouble for them Romilly was totally outstanding went above and beyond. We've dealt with a few estate agents over the years and we can honestly say auction house are the best and we would recommend them 100% straight forward answers and always contacted us when they said they would not like other estate agents where you are endlessly chasing them for information and answers if we could leave a 10 star for auction house we would thank you so much we are now setting in to the house we always wanted

Tiny · 21 November 2024

★★★★★ 5/5

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Simply outstanding Estate Agency (Edwards Moore - The Auction House)

I recently had the pleasure of working with Edwards Moore Estate Agents (The Auction House) to sell my home, and I can’t express enough how exceptional the experience was, thanks to Cheryl and Chris. From the very beginning, they offered an unparalleled level of support, professionalism, and dedication, making the entire process not only smooth but genuinely enjoyable.Selling a home can be daunting, but Cheryl and Chris’s guidance and expertise eased every concern I had. They took the time to understand my needs and were always available to answer questions, no matter how small. Cheryl’s warmth and attention to detail created an immediate sense of trust; she is someone who genuinely cares about her clients and goes the extra mile to ensure they feel supported. Her knowledge of the market, paired with her open and honest communication, helped me feel confident every step of the way.Chris was equally outstanding. His insights into pricing, staging, and marketing strategies were spot-on and played a key role in attracting the right buyers to my property. He demonstrated impressive negotiation skills, ensuring that I received the best possible outcome for my sale. His professionalism and experience were evident throughout, and he was always available to provide clarity and reassurance during what could otherwise have been a stressful process.One of the standout aspects of working with Edwards Moore (The Auction House) was the seamlessness of their service. Cheryl and Chris handled everything with precision and efficiency, from arranging viewings to managing offers and ensuring that all legal and financial aspects were in order. Their attention to detail and commitment to providing a first-class service were clear in every interaction.Beyond their professional capabilities, Cheryl and Chris brought a personal touch that truly set them apart. They treated the sale of my home as if it were their own, making me feel valued and respected. This level of care and commitment is rare, and it’s what makes Edwards Moore (The Auction House) a standout agency.If you’re looking for estate agents who genuinely care about your experience and who will guide you through every step with expertise, integrity, and kindness, I can’t recommend Cheryl, Chris, and the Edwards Moore (The Auction House) team enough. They transformed what can be a challenging journey into a memorable and positive experience, and I am incredibly grateful for their hard work.

Mohammed · 14 November 2024

★★★★★ 5/5

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Highly recommended service

The process from start to finish was so easy and stress free ! We were given clear information from the start, any questions we had were answered straight sway without hesitation! Our point of contact Dan was very approachable and was always available.At no point were we pressured into making any decisions, just given help and guidance and offered comparable information.We were guided through the simple process and kept fully up to date with every step! Honestly can’t thank the team enough for making it happen so quickly and so stress free! Highly recommended !

Ez · 12 November 2024

★★★★★ 5/5

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Everything went smoothly and customer…

Everything went smoothly and customer service excellent Thankbyou

Tina · 18 September 2026

★★★★★ 5/5

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This was my first modern auction…

This was my first modern auction purchase. I was a bit concerned that I wouldn’t be able to get any information about the property outside of the auction pack.Wrong! I was able to obtain far more information from the auction house, and viewing. I did have a few questions which were put to the vendor and I got the response. So very similar to through an estate agent.Auction house were very clear about the charges that I would be expected to pay and the timescales in when I needed to pay them.Romilly was very good at taking me through step-by-step before and after my successful auction win.The online bidding process was very simple.Within the month I have gone on to buy a second property through auction house.

JQ75 · 24 October 2024

★★★★★ 5/5

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Auction House were great from the start…

Auction House were great from the start to the end. The lot I was looking at I saw only a few days before the auction I managed to view the property register and see all documentations needed after the auction they were polite and helpful. Highly recommend as a purchasing platform thank you to the team.

Jeff · 11 September 2026

★★★★★ 5/5

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They put people before profit

I sold a house with Auction house 9 years ago , It was brilliant and went for way over the price of the estate agent .I gave great reviews back thenThe reason I'm writing this review is because i have sold with an estate agent and Even though i didn't use them this time . Dan and Bryony gave their time freely to advise me And they were focused on what was best for me and not making a profit. Its worth a review because this really is an ethical firm that puts you first .I am proof .Thank you Dan and Bryony . Auction house is a fantastic firm

Marlena · 19 October 2024

★★★★★ 5/5

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3 Estate agents failed to sell our…

3 Estate agents failed to sell our property at a time when money was tight. As a result, we never got the price we wanted, but our dealing with Auction House were honest & reliable & in the end they managed to find a suitable buyer in a short time. I felt they did the best for us.

Mr · 28 August 2026

★★★★★ 5/5

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Hannah was AMAZING

Hannah was amazing, from the first email right to the very end! She supported and guided us through every step of the way. Hannah’s communication was THE BEST, she was always there at the end of the phone for any questions and enquiries we had. As well as helping us communicate with solicitors and mortgage advisors etc. Thanks to Hannah we now have brought our first (dream) home and couldn’t have done it without her.

Gracie · 11 December 2024

★★★★★ 5/5

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Highly Recommend

We cannot speak highly enough of Chris , Ben and the whole team, who dealt with the sale of the property from start to finish with complete professionalism.From the first meeting, Chris’s extensive knowledge and experience of auction sales comes shining through, which puts you at ease straight away.Everything was clearly explained, detailing all legal aspects, timescales and process of selling by auction, ensuring we fully understood everything at all times; alleviating all the stress.Valuations and prices are perfectly pitched, which attracts as many potential buyers as possible.Would certainly recommend them to anyone.

Kevin · 22 September 2024

★★★★★ 5/5

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Last minute decision to bid led to successful outcome

Although I had registered to bid a few weeks ago it was not until the last minute that I decided to bid but staff on the phone were very helpful even though the auction had already started and I was able to bid for the two properties I had already viewed. I lost out on the first one but got the second one at a good price in a very exciting contest and again staff were very helpful in clearing up a misunderstanding that I had formed about the details of the last few bids made. Thank you Helen, Elaine and Sally. You have made the whole process much less stressful than it might have been for someone like me who has never bid at auction before.

William · 15 September 2024

★★★★★ 5/5

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From a sourcing point of view

From a sourcing point of view, John Loudon at Auction House Scotland is great. There maybe deals that are too far gone for your investors but we ended up getting our customer more at auction than they were at agreed price with investor market. Great fees paid back as well, better than any co-sourcing fees 👍🏻 I’d highly recommend Auction house Scotland, however my dealings with John in particular were great! Hopefully do some business either way shortly!

Steven · 9 October 2024

★★★★★ 5/5

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Sell with Auction House you will not regret it

After trying to sell my property for over 12 months I decided to try an action in an effort to sell my property. After contacting a couple of other auctioneers I gave the Auction House a call, I spoke to Dan who was instantly different to the other auctioneers I had spoken to, Dan gave me an overview of how everything works but also had a friendly nature, it was at this point I knew Dan & the auction house was the one.I meet with Dan at the property and he answered every question I had thought of since our initial chat, Dan handled all the viewings and was always on hand throughout the process, her worked tirelessly to get me a sale and kept me up to date with everything that was going all the way through. I first spoke to Dan on the 7th of July and we have completed today 6th of September. The process has been so easy I’m not sure I would ever bother going down the estate agent route ever again. Thanks Auction House and thank you Dan

Martin · 7 September 2024

★★★★★ 5/5

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Our first auction experience

We have today completed on a flat in Kings Lynn, this being our first auction transaction. From the outset, the help and advice given to us from Mark Upston was outstanding, he met us at the property, advised of the procedure (which was totally unknown to us) right up until the time we were successfully registered to bid.Also after the auction Elaine advised us by email of exactly how to proceed until such time as the solicitors took charge.All of this may have been completely evident to regular auctions bidders but to us it was a daunting experience and we are very thankful for their support and understanding

John · 6 September 2024

★★★★★ 5/5

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Hannah saves the day!

We were faced with an unexpected dilemma when planning an already complex move. Faced with needing fast sale we met with Hannah to explore the Auction route.Further complications made the Auction route less straight forward, however Hannah didn’t give up. She continued to help us find a solution that worked and was able to arrange a pre auction sale with an investor who also agreed to synchronise our sale with our purchase.Whilst it wasn’t how we expected things to progress, with Hannah finding this solution and supporting the sale every step of the way we got the sale over the line & can move forward to our new home.Hannah went above and beyond to support all the last day complications, we are so grateful for her hard work and helping us find a solution to a complex situation.

Hannah · 24 August 2024

★★★★★ 5/5

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If you wish to sell through Auction…

If you wish to sell through Auction House Wales, then I cannot recommend them enough.I needed to sell a plot of 48 acres of land in Pembrokeshire, South Wales. Marc Morrish, a joint director at Auction House Wales, managed to eventually come up trumps. The land was particularly difficult to sell due to a SSSI designation, but working with Marc, we came up with a marketing strategy that, in my honest opinion, became the main driving factor that eventually led to a successful sale.I would also like to add that Marc was particularly accommodating in ensuring that the contract we had as a condition of sale was clearly explained, so that I new exactly what fees I would need to sacrifice as a result of the successful sale.

Victor · 21 August 2024

★★★★★ 5/5

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From my recent experience I can…

From my recent experience I can wholeheartedly recommend West Yorkshire Auction House who sold my mother’s property. They provided an excellent service, were highly professional and gave first-class support and guidance throughout the process. I was rather unsure about going down the auction route but I had no need to be. It was all handled expertly. Communication skills were first rate, Dan in particular, who explained the auction process clearly. A very reliable team. Wendy

Wendy · 28 October 2024

★★★★★ 5/5

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Hannah and Bailey were very good

Hannah and Bailey were very good. Communication was excellent. We achieved a sale in a good timescale. Good job, thank you

Anonymous · 8 May 2026

★★★★★ 5/5

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8 days to complete the sale

I met with Lukas on a Tuesday to prepare the marketing, and 8 days later the deposit had been paid, and the property sold, before even going to auction.Selling via Auction House is very simple, and completely different to trying to sell the traditional way. Serious buyers, and a serious process. Buyers having to pay a deposit just takes all the stress and uncertainty out. No sale, no fee, so it's risk free. A big thanks to Lukas, who knows the market, and always kept me in the loop. A please to do business with.

Nicholas · 21 July 2024

★★★★★ 1/5

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Does their client own the property they are selling?

This company Auction House London, listed my property for sale on Rightmove on behalf of a client who did not own the property.Seriously dodgy, as also suggested by some the reviews already left.You need to be extremely careful if you buy from Auction House London. I had individuals turn up to an Open House sale, when my property was listed for sale by an imposter. You need to ask for proof of ownership before bidding. It is quite likely you won't get itResponse to Auction House London replyYour reply is not accurate. I brought the possible fraud to your attention, afetr which you removed the property from RightMove.In a conversation with a senior valuer that day, she promised to provide all relevant details of the seller. She later refused to do that.The response states that the matter was reported to all relevant authorities, but AHL refuse to inform me of what they reported and to whom. They also refuse to provide details of their professional body, who monitors their behaviour. Perhaps they do not have one?They listed my property after seeing a contract for the sale of said property, which had been exchanged between buyer and seller. They did not think it strange that the lawyer acting for the seller was the same person as was acting for the buyer. The Solicitor Regulatory Authority do find this to be unacceptable. So, Auction House London are very sorry. Sorry they got caught aiding a fraudulent transaction? They will not provide any help to me, however. Again, be very careful dealing with these peopleI have been asked by AHL to remove the name of the person I spoke to the day after discovering AHL had wrongly listed my house for sale for thier client, who did not own it. I have removed the name. Seems it is fine for them to mis-state their actions, though. That is within the guidelines

Mike · 27 June 2024

★★★★★ 1/5

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Misleading offer in SE LOndon

Auction House are currently handling the online auction of a plot of land in SE London, which is being offered through Right Move - See Land for sale in Crookston Road, London, SE9 1YQ Price is amazing, but the offer is totally misleading and the images have been manipulated to make it seem as though a realistic bungalow is possible on the site. You'll notice that no floor plan of the 'suggested' building is provided. Have a close look at the size of real people in the photo's and the pavement which is 2m wide at the maximum. Also note that one photo seems to show vegetation behind the suggested building. In fact the back of the building would be embedded in the bank with no gap between. (No worries about damp there then!)Potential buyers might like to know that in fact the site is approximately 8' - 10'in depth and consists of a steep bank which serves to retain the houses above it. Houses - it should be pointed out - which are prone to subsidence because the clay hillside is subject to landslip in wet weather. In fact, in very wet weather, natural springs saturate the site.Potential buyers should note that Auction House are being very wary about suggesting that Planning Permission might be achievable. In fact this is because an application is highly unlikely to succeed due to huge local opposition.Auction House themselves may be innocent in this, as the property owners have tried to sell the land before - without success. However, Auction House should be more explicit about the deceptive nature of this offer. Perhaps they should at least put up a very large BUYER BEWARE disclaimer?See Land for sale in Crookston Road, London, SE9 1YQ

Tom · 10 June 2024

★★★★★ 5/5

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The auction house was very helpful…

The auction house was very helpful never done this before Robert Hurst was very helpful as well.

David · 12 May 2026

★★★★★ 1/5

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My brother and I recently bought a…

My brother and I recently bought a house in Barnsley, the keys have apparently been posted out to us by recorded delivery 4 days we were given no tracking number or any information, we have ask repeatedly for a some details and still received nothing, we have dealt with South Yorkshire auction house before and never had an issue but the keys were always kept by local estate agents.

Dan · 23 November 2024