Trusted Agent profile · Driffield
★★★★★
1,052 reviews across 1 platform
56 Market Place, Driffield, YO25 6AW
Auction House's office in Driffield, at 56 Market Place, is rated 4.8 out of 5 across 1,052 reviews on 1 platform.
Every review we hold for the Driffield office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessionalism and expediency
Bryan Baxter and the team were knowledgeable, efficient, expedient and personable. Most importantly I was contacted regularly with updates.
Hi Tony, it's great to hear that you had a good experience with Bryan and the East Anglia team, thanks for leaving a review! Best, Auction House
5/5
TrustpilotI have previously bought through the…
I have previously bought through the Auction House, so i have full confidence in them as a whole. But since the change of going on line to bid, i have needed extra TLC. I have called them so many times, to confirm, if i am doing the right thing etc and they have been so friendly, so patient with me, especially Stephen. You are great at your job, i can imagine you get some demanding people expecting the world, but i so appreciate you, giving me the confidence and help when needed, i am on the right path. Ps thanks to the lady whom also has patience and Chris, who was very helpful too.
5/5
TrustpilotAuction House South West were fantastic!
Auction House South West were fantastic in selling my property. I had very little input and felt confident the team, particularly Olivia Boulting, would take care of everything. I would highly recommend to anyone wanting to auction their property.
Hi Claire, thank you for your great feedback. We're so pleased you had a fantastic experience with the South West team. We'll be sure to pass on your kind words to Olivia too. All the best - Sam
5/5
TrustpilotThe sale went smoothly
The sale went smoothly. Someone was always on hand to answer any questions I had prior to the auction
Hi Brian, it's great to hear you had prompt answers to your questions in the lead-up to the auction, and the property sale went smoothly! Best, Auction House
5/5
TrustpilotAuction house was a very efficient
Auction house was a very efficient, professional service. Big thank you to Hannah for being so friendly and helpful. No question I asked was too much. Can’t speak highly enough of them.
Hi Luke, thank you for your kind review. We'll be sure to pass this along to Hannah also. All the best - Sam
5/5
TrustpilotGreat Service
I was passed onto Auction House West Yorkshire by my estate agent as my property was not suitable for a normal sale, due to its condition. Stephen and Jon were my points of contact and managed all aspects of the process of sale from arranging my EPC, brochure, house viewings, giving feedback from viewings etc. and all the way through to the auction itself on 14/12/22. I was very impressed with how they supported and helped me throughout, which was most appreciated as I did not have any prior knowledge or experience of house selling by auction. I felt that they went the extra mile for me as they provided meter readings several times that I required for my energy provider, as I was unable to get them myself due to living in Buckinghamshire. I was most grateful for this and not having to make a special journey up to Yorkshire to do this saved me both a lot of money and time.I would thoroughly recommend Auction House West Yorkshire to anyone who is selling a property that requires a sale by auction.
5/5
TrustpilotSuperb Service from Auction House
We recently purchased a property through Jordan Phillips at Auction House. We were pleasantly surprised at the level of help and support provided by Jordan and his colleagues. The process was effortless with Jordan going above and beyond what we would normally expect from an agent. All of our queries were dealt with promptly and in a pleasant and friendly manner.We are grateful for the professional service which made the purchase straightforward and swift.We would recommend Jordan Phillips at Auction House and look forward to working with him again.
5/5
TrustpilotExcellent service.
Bryan and the team were very professional and thorough and also a lovely friendly bunch. Thank you for everything.
Hi there, thanks for taking the time to leave this excellent review about Bryan and Auction House East Anglia's professional and through service! Best, Auction House
5/5
TrustpilotDan Lawrence was outstanding.
Dan Lawrence was outstanding.I was very much pleased with the quality of the service I received from this business.Dan went above and beyond to help me find the perfect property
Thank you Shajeel for your lovely review of Dan at Auction House North Wales, we are so glad Dan was able to help you and wish you all the best with your new property. All the best - Rachael
5/5
TrustpilotHappy Seller
Using Auction House UK was simply the best way to sell my property. Catherine was brilliant from start to finish. I would highly recommend.
Hi Angela, thank you very much for sharing your review and also for your recommendation. It's great to hear you had a good experience with Catherine. Best, Auction House
5/5
TrustpilotQuick, efficient and helpful
From start to finish, Jenny has been extremely helpful and knowledgeable in the quick and efficient sale of my property. She explains everything, goes the extra mile and is always on-hand whenever I’ve needed to speak with her. Jenny and Auction House made the whole selling process so easy. Thank you so much!
Hello Jim, Thanks so much for your review. We're so happy to hear that you found the selling process so easy. All the best. Abi
5/5
TrustpilotHighly recommend
Jon and Stephen were amazing, so helpful and friendly keeping me well informed throughout the whole process. They took all the pressure of selling a property away and achieved an excellent result. I am really impressed with this company.
Thank you for your great feedback. We're so pleased you've had an excellent experience. All the best - Sam
5/5
TrustpilotI dealt with Kate
I dealt with Kate. I’ve got a fair bit of property but rarely buy at auction and Kate helped me to avoid tripping over my shoelaces (metaphorically ).
Thank you, Chris, for your review of Kate and Auction House. We are so pleased to hear Kate provided you with a 5-star service. All the best - Lauren
5/5
TrustpilotDan was always on hand to assist…
Dan was always on hand to assist throughout the transaction and was instrumental in bringing about a satisfactory conclusion for all parties. Any queries were dealt with almost immediately.
Thank you for your review of Dan and Auction House North Wales. We are so glad to hear you found our service to be responsive and had a satisfactory outcome, and we hope to see you again. Best wishes - Rachael
5/5
Trustpilotextremely helpful…
Olivia Boulting was extremely helpful and we always felt she had everything under control.
Hi Fred, thank you for your kind review of Olivia in the South West team! Best, Auction House
5/5
TrustpilotFrom first meeting to cash in bank just…
From first meeting to cash in bank just ten weeks. A seamless process. Dan was an excellent contact and represented the company well
Hi Mr and Mrs Shone, thank you for taking the time to leave a great review. It's lovely to hear that you experienced a seamless process with Dan and the North Wales team. Best, Auction House
5/5
TrustpilotAuction House London, A Stellar Experience!
Auction House London exceeded my expectations. Their team is professional, knowledgeable, and makes the auction process smooth and stress-free. The listings are detailed and transparent, and the auction itself is organized with energy and fairness.What truly stands out is their customer service, always prompt, approachable, and helpful. Whether you're buying or selling, Auction House London makes the process easy and rewarding. Highly recommend for anyone in the property market!
Hi Paul, thanks for taking the time to leave this fantastic feedback, it's great to hear about the professional and knowledgeable service you received! Best, Auction House
5/5
TrustpilotVery easy company to deal with
Very easy company to deal with, once you are registered the online auction is really simple to use and the information you need is easy to access. I had a question prior to the sale and someone from the office took the time to find the answer and call me back. The after sales service was very fast and efficient and they're happy to answer any questions. Thank you Auction House.
Hi Jenni, great to hear that all the information you needed was easy to access and the after sales service was fast & efficient! Thank you for taking the time to leave us feedback. Best, Auction House
1/5
Trustpilotpaid a deposit to bid, then not refunded
auction house London, paid a deposit to bid, they cancelled auction and have still not returned my deposit so i cant bid on next auction. also failed to reply to email offer and failed to have keys for access to the property i had booked a viewing with, and worst of all was the legal pack with £10k worth of hidden fees and a 14 day completion requirement. UPDATE: now the company is trying to have my review removed! and now its been 9 days and still £6200 has not been returned to my account! Further update my bank starling has had to claim back my deposit and I have also learnt after they informed me they had sold the property which was a lie as its now listed on with a local estate agent on rightmove, the agent asked on my behalf if they had received my two pre auction offers which legally they have to submit. They didn't, the seller knew nothing of my offers.
Hello David, Thank you for your feedback. The 'deposit' you paid for the auction was a pre-authorisation where funds are held but not received by us. We can confirm that the hold was released after the auction, however the time in which it takes to be made available in your account is dictated by your bank, unfortunately we do not have any control over this. The vendor of the property declined your offer which was explained to yourself and your solicitor. One of the team also called you to ask if you would like to raise your offer for the opportunity to proceed with the purchase, however, they were of the understanding that you were no longer interested in the property and would not proceed. We understand that you were disappointed to not be able to purchase the property for the price you were hoping to pay. All customers are advised to read the legal packs/special conditions before proceeding to bid, as these may contain additional fees or timescales that are specific to the property in question. This information is readily available for all customers to access and is an essential part of the customer due diligence process that allows you to make an informed decision on whether you are happy to proceed with a purchase. We apologise for any breakdown in communication from the team that may have contributed to how you feel about your experience and we will take on board your feedback to review our processes and how we can improve our service.
5/5
TrustpilotExcellent Service
This was my first experience of I using auction as a method of property sale. I was initially responded to by Noah who was courteous and professional at all times throughout the process. I also have to give mention to the chaperones from Auction House, who attended the open viewing days for the courtesy and professionalism they show towards myself and the viewing public. All in all It was a very positive experience for me and I wouldn't hesitate to use Auction House services in the future and/or recommend their services to others.
Thank you for your review of Noah & Auction House. We are so pleased to hear you were provided an excellent service. Thank you for recommending us to others and we look forward to helping you again in the future.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Will definitely use again
Hi Dean, thank you very much for your five-star review. We appreciate your kind words and are glad you had a great experience with us! Best, Auction House
5/5
TrustpilotAttended an event
Attended an event. Great speakers. Great connections. Trusted property professional introductions.
Hi Andrew, thank you very much for your five-star review and your kind feedback. Best, Auction House
5/5
TrustpilotGreat professional service from staff
Great professional service from staff . Jenny Austen is outstanding in dealing with all aspects of this sale.Highly Recommend
Hi, it's great to hear of the professional service that you received from Jenny in the East Anglia team, thanks very much for taking the time to leave a review. Best, Auction House
5/5
TrustpilotAbove and beyond
I just wanted to say how happy I am with Dan at Auction House. As a professional trader, I have used Auction house for some time, this is the first time however I have used Dans patch, he went above and beyond to get my property sold at the best price. He was extremely pro active and gave me regular updates. It’s refreshing to have someone look after you who truly cares. Great stuff!
Thank you for your review of Dan & Auction House. We are so pleased to hear Dan went above and beyond for you. All the best - Lauren
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