Every review we hold for the Downpatrick office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWhat a bunch of lazy con artists
What a bunch of lazy con artists. As tenants we were treated as lesser humans, told that we must keep our obligations even though they constantly ignored their own contractual obligations to the outside of the building resulting in damage to the property through neglect, sending out amatuer ''handy men'' who pretended to fix problems, but in actual fact did nothing, then attempted to blame the the issues on next door neighbours rather than take responsibility. If i were a landlord i would be suing for the inaction leading to the damage to the property, and as a tenant suing for negligence. STAY WELL CLEAR!!
Jim · 15 July 2017
★★★★★ 1/5
TrustpilotI have never used them to sell a…
I have never used them to sell a property but I would be reluctant to use them as my experience as a prospective buyer over the last 20 years. I have never known to know s estate agent so lack lustre in following upon enquiries, i have had to pester them to arrange viewings, bids not been passed to the seller etc, they really don't seem that fussed for the business.
Eddie · 29 July 2020
★★★★★ 4/5
TrustpilotUPS outrank other NI Estate Agents.
UPS are the only estate agent that I've ever had contact with that were professional and proficient throughout. I've used others such as CSM, Keyone Property and Morton Pinpoint who all failed to meet their professional obligations in comparison to Ulster Property Sales. I would recommend that any person chooses UPS over their competitors - If the competitor is named above, I would strongly suggest convincing property owners to move their business to UPS instead.
GJ · 17 May 2017
★★★★★ 1/5
GoogleI’ve read the comments below and I have to add to it. Contacted them recently about a house to let. Left details and no contact received back. This is the 2nd house I’ve tried to rent of them in recent years. Totally unprofessional on the telephone and behave like I should be thankful for contacting them. Stay well clear. A law onto themselves.
Michael · 16 June 2021
★★★★★ 5/5
TrustpilotExcellent staff and service
Excellent staff and service. Paddy is great and would highly recommend Ulster Property Sales to others. Katie
Katie · 21 May 2019
★★★★★ 5/5
TrustpilotExcellent communication
Very pleasant and informative staff. Responded to queries quickly and efficiently. I can thoroughly recommend them.
Margaret · 9 September 2024
★★★★★ 5/5
TrustpilotEfficient and Helpful Team - Highly Recommend
On hand to answer all questions and deal with all questions. Great service. Would highly recommend
Tanya · 7 August 2024
★★★★★ 1/5
GoogleWanted to buy a property was sold in Jan 20 only took off post in June.. told me there property 3 weeks ago they call me back no call just excuses very shady.. I believe they sold the house and putting people off to Private landlords at less price friends within friends stay well clear..NegativeProfessionalism
Sonia · 25 August 2020
★★★★★ 1/5
TrustpilotI've sent about four emails to them in…
I've sent about four emails to them in total. Not one response.
CP · 22 July 2024
★★★★★ 1/5
GoogleVery misleading service went viewing a property only to be told it was already taken time wasters basically
Silent · 16 June 2023
★★★★★ 5/5
TrustpilotExcellent experience with UPS lisburn…
Excellent experience with UPS lisburn Road. Each member of the team went above and beyond the call of duty. They are in a class of their own in the housing market in NI.
David · 15 September 2021
★★★★★ 1/5
GoogleAbsolutely terrible. Phoned to make a bid on a house after 2 viewings. Told the house was sold and fella dealing with me had left. Stay well away from this company.NegativeResponsiveness, Quality, Professionalism
Paul · 16 June 2021
★★★★★ 1/5
GoogleAbsolutely pathetic (non) service. Tried to offer a cash sale and they wouldn't even reply to my messages and emails.NegativeResponsiveness, Quality, Professionalism
Lizzy · 16 June 2021
★★★★★ 5/5
GoogleRating only, no written review.
Sp · 19 December 2025
★★★★★ 5/5
GoogleVery professional and pleasant staff
Paul · 16 June 2022
★★★★★ 5/5
GoogleRating only, no written review.
Aaron · 16 September 2025
★★★★★ 1/5
TrustpilotI am now even more upset with UPS…
Dyziunia · 8 December 2020
★★★★★ 5/5
TrustpilotFirst Class Service
Great service, very professional.
Catherine · 10 March 2021
★★★★★ 5/5
GoogleNice staff and very helpful
Shea · 17 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Robert · 13 October 2024
★★★★★ 5/5
GoogleRating only, no written review.
Patrick · 11 April 2024
Agent replied · 15 June 2024
Thank you Patrick! From John Thompson and team
★★★★★ 5/5
GoogleRating only, no written review.
Ania · 11 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Bad · 11 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Ania · 16 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
