Ulster Property Sales (Downpatrick) reviews

★★★★★ 5/5

Google

We couldn’t have asked for a better experience with Lisa at Ulster Property Sales. From start to finish, she was incredibly supportive, professional, and genuinely caring throughout the entire process of buying our home. Lisa went above and beyond to make everything as smooth and stress-free as possible. She was always available to answer questions, explain things clearly, and keep us updated, which gave us real peace of mind during what can often be a very overwhelming time. Her kindness, patience, and attention to detail did not go unnoticed, and it truly felt like she had our best interests at heart every step of the way. We are so grateful for all her help and wouldn’t hesitate to recommend her to anyone looking to buy or sell a property. Thank you again, Lisa, you made a huge difference to our experience!

Alex · 9 April 2026

★★★★★ 5/5

Google

We dealt mainly with Aaron and Lisa from the Downpatrick branch and couldn't have asked for any better service. When initially looking into selling our house Aaron explained the whole process for us and Lisa kept us updated throughout with the process of our house sale. Our house was sale agreed within a week and a half of putting it on the market. Really happy with how everything went.

Ciara · 16 February 2026

★★★★★ 5/5

Google

Aaron, Lee-Anne and lisa from UPS Downpatrick branch, it was a pleasure to work with yous, from the moment we decided to have a “ little look around at a few homes before putting our own house up for sale to the day we completed “ we have experienced a very professional service from start to finish . I would not hesitate to recommend the Downpatrick UPS team . Thankyou

Cathy · 16 February 2026

★★★★★ 5/5

Google

Great service from Lee-anne and Lisa. Both were very helpful and kept us up to date throughout the sale. I would highly recommend them.

Davy · 25 October 2025

★★★★★ 5/5

Google

I can’t rate UPS Downpatrick highly enough. From the outset we received the best service from the team. Lee-Anne was with us every step of the way through selling our house, she was always on the phone when we needed help or advice and kept us up to date with the progress of the sale. Thank you John, Lee-Anne and the team.

Laura · 23 April 2024

★★★★★ 5/5

Google

UPS are a very professional and friendly Estate Agents. They help and guide you in every aspect of the housing market. Lee-Anne is a first class and professional manager who guided us step by step through all aspects of property sales. John Thompson and all his staff are certainly one of the best in the Housing Market field. A pleasure to work with. Kind regards Arthur McAuley

Arthur · 16 June 2023

★★★★★ 5/5

Google

I recently sold my home with Ulster Property Sales (Downpatrick Branch) and couldn’t b happier. From valuation to completion, they were professional, proactive and knowledgeable about the local market. They kept me informed throughout the process and secured a great offer in a really short time. I felt supported and they made the entire experience stress feee. I would highly recommend all the team at Ulster Property Sales (Downpatrick).

Marie · 15 April 2026

★★★★★ 5/5

Google

Just recently completed a house sale with lisa in downpatrick, from viewing to every inquiry made , she was brilliant, following up on any questions i had , returning calls promptly. The whole office team seem to be great..nothing was to …

Rhona · 16 November 2025

★★★★★ 5/5

Google

Efficient service delivered by the UPS Team which supported a smooth sale. The timely use of social media posts greatly accelerated the sale at the right times. This generated a surge in views and enquiries. Thanks to the Team!!

Gerry · 25 October 2025

★★★★★ 5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish, Lara made what is normally a hugely stressful process very easy indeed and I would have no hesitation in recommending UPS to anyone selling their home. Sincere thanks and appreciation to the whole team! 🙏

Michael · 5 April 2025

★★★★★ 5/5

Google

Had a very difficult sale of a house that was on with other estate agents before UPS. John had the house sold within no time, due to his diligence and team in the back office (Jacqui) finally got the house across the line. John and Jacqui …

Brian · 16 April 2025

★★★★★ 5/5

Google

Outstanding service from the entire Downpatrick team during the recent sale of my home. From the first discussion to the final completion, communication was excellent, marketing superb and the rapid, really short time from board up to offer …

Mark · 16 April 2025

★★★★★ 5/5

Google

A very competent and efficient service, with prompt updates and excellent staff. I am happy to highly recommend UPS Estate Agents

A customer · 25 October 2025

★★★★★ 1/5

Trustpilot

Shambolic

Other than Lara who has been very helpful, UPS have been woeful in mediating the sale of a house. I have had prior poor experiences in dealing with this company and would never consider buying a house on the market with them again.

Natalie · 10 November 2025

★★★★★ 5/5

Google

We recently used UPS in Downpatrick to handle the sale of our house. The service provided by them was first class throughout. From the initial visit by John then to Lee-Anne completing the brochure the process was smooth and stress free. …

Joanne · 16 April 2024

★★★★★ 5/5

Google

I had a great experience working with Jacqui to purchase a house. Communication was excellent, keeping me informed every step of the way. Overall, I highly recommend UPS for their dedication to helping me find and buy my dream home.

Abdo · 11 April 2024

★★★★★ 5/5

Google

Sold our house recently. Many thanks to John, Lee-Anne and Joe who were very professional and friendly. They kept us informed of proceedings and really helped us to make it a stress- free experience.

Charlie · 16 June 2023

★★★★★ 4/5

Google

The Downpatrick office was extremely efficient at updating us on viewings & outcome. A good team

Elizabeth · 16 January 2026

★★★★★ 5/5

Trustpilot

Once again Tom and team ensured the…

Once again Tom and team ensured the sales process was plain sailing. Highly recommend 👍

Martin · 27 April 2024

★★★★★ 5/5

Google

Our experience of the team at UPS Downpatrick was excellent. Every aspect of the process and accompanying communication was professional and efficient. We highly recommend them to you.

Gillian · 15 June 2024

★★★★★ 5/5

Google

What can I say? Michael you were a pleasure at the viewings. It was always nice to talk to you on the phone John. Last but not least Leanne you went above and beyond helping and advising me. Your are a wee gem, your friendliness, professionalism and determination precedes you I just can’t say enough about you. You definitely win the award for being outstanding at your job. You bent over backward to help and inform me and I very much appreciate every thing you have done for me cannot thank you enough. Will definitely use UPS again. I never usually write reviews about anything but on this occasion I felt the need to thank you all for a very pleasant experience. Ten stars 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩

Audrey · 16 June 2022

★★★★★ 5/5

Google

Extremely helpful and pleasant staff and service, could not fault

Sarah · 2 December 2025

★★★★★ 5/5

Trustpilot

"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"

I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way.

Paul · 4 May 2024

★★★★★ 5/5

Trustpilot

Excellence rarely seen nowadays

We have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Their communication is excellent, and they are punctual and courteous. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.

Lisa · 28 November 2022