1/5
TrustpilotAwful company to deal with
Awful company to deal with. Customer care is abysmal. Cheap finishing lets down otherwise a sound building. Would not recommend
Trusted Agent profile · Down Field
Hopkins Homes Down Field reviews
★★★★★
450 reviews across 2 platforms
Miller?????s Gate, Soham, Down Field, CB7 5AL
Part of Hopkins Homes, see every office.
Hopkins Homes's office in Down Field, at Miller?????s Gate, is rated 4.1 out of 5 across 450 reviews on two platforms, including 6 Google reviews rated 3.7.
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Reviews
Every review we hold for the Down Field office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe customer service was excellent
I found the guy at Sprowston site Norwich, very helpful. He answered all my questions and helped me through the whole process.
5/5
TrustpilotThe sales consultant did a great job…
The sales consultant did a great job explaining everything in great detail to us.Very professional, courteous and polite. Hence 5 stars.
1/5
TrustpilotBuilding policy is very questionable
Building policy is very questionable. Hedge cutting at Onehouse broke planning conditions. It’s no good apologising after the event
1/5
TrustpilotRendering falling off
Rendering falling off, patchy, stained, windows got no paint on, bricks spalling, generally poor customer care, constantly being fobbed off. Doors constant locking issuesWroxham wherry gardens
5/5
TrustpilotThey have gone above and beyond
They have gone above and beyond, been 100% genuine and truthful, and the quality of everything is exquisite.
5/5
TrustpilotThe representative was friendly,polite…
The representative was friendly,polite and very knowledgeable
5/5
TrustpilotVery Professional
It was easy, everything explained in detail, no hard selling and could take my time walking around the property inspecting everything.
5/5
TrustpilotEasy and thorough.
The sales representative ( Katherine) was extremely efficient and thorough through the whole reservation process.
5/5
TrustpilotVery efficient service and lovely staff…
Very efficient service and lovely staff member who was able to answer all my questions.
4/5
TrustpilotThe sales team were quite helpful
The sales team were quite helpful. Good overall experience
5/5
TrustpilotSo far the experience has been great
So far the experience has been great, only reserved the house so can’t comment further.
5/5
TrustpilotVery well built houses and estates
Very well built houses and estates. Very Friendly and hopeful staff.
5/5
TrustpilotFantastic customer service from Alison
Fantastic customer service from Alison, the sales consultant. Lovely ethos and approach.
5/5
TrustpilotVery good customer service so far so…
Very good customer service so far so good keep it up
5/5
TrustpilotHelpful and thorough!
So far very helpful, thorough and fair. Hoping the completion goes through as well.
5/5
TrustpilotSales adviser very helpful & patient
Sales adviser very helpful & patient. Love our new home and can't wait to move in!!
5/5
TrustpilotThe two sales ladies were very helpful…
The two sales ladies were very helpful and friendly... would recommend them
5/5
TrustpilotFriendly service
Sales Consultant friendly and helpful. Just reserved but happy so far
1/5
TrustpilotAbsolutely awful company with an even…
Absolutely awful company with an even worse customer care service avoid at all cost
5/5
Trustpilotvery helpful and we are looking forward…
very helpful and we are looking forward to moving
5/5
TrustpilotVery comprehensive meeting and fell…
Very comprehensive meeting and fell confident with our purchase
5/5
TrustpilotGreat service from Katherine
Great service from Katherine. Very informative and professional
5/5
TrustpilotLovely service lovely home can’t wait…
Lovely service lovely home can’t wait to move date
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hopkins Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Down Field.
