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Quinn and Co reviews

4.4

★★★★★ Great

98 reviews across 1 platform

413-415 Charminster Road, Bournemouth, Dorset BH8 9QT

Quinn and Co's Dorset office at 413-415 Charminster Road is rated 4.4 out of 5 across 98 reviews on 1 platform, including 98 Google reviews rated 4.4. Checked 9 October 2026.

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4.4 / 5

98

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dorset office, from every platform, shown as written. First names only.

5/5

Google

Recently both sold and purchased through Quinn & Co and we could not be happier with the service provided. The level of care and help that the team have given us over the past few months has been incredible. Keely was brilliant at keeping us informed whilst selling our home and buying our new one and went above and beyond at all times. We wouldn't hesitate to recommend Quinn & Co when selling your home. Knowledgeable, friendly and a personal service from a wonderful small team who truly care! A huge thank you! HIGHLY RECOMMEND! Aaron & Chynna

Aaron · 27 July 2024

Agent replied · 26 August 2024

Thank you so much for your review, we are delighted you were happy with our service. It was an absolute pleasure to deal with such a lovely family. I will pass on your comments to Keely. Wishing you all the best in your new home. Kindest regards, Quinn & Co Team.

5/5

Google

was unhappy with the letting agent that was dealing with my small portfolio of buy to let properties. Repairs were not being done so the tenants ended up refusing to pay the rent. Every time I contacted their office to discuss, I seemed to speak to a different person who had little or no knowledge of the situation and sometimes I got the impression I knew more about lettings than they did. I sorted out the problems myself and considered self-managing but discovered that can be a bureaucratic nightmare. A friend recommended Quinn & Co, who they have dealt with for years, and after being with them for just 3 months I have to say the service is better than I expected. The staff all seem experienced and are very knowledgeable and it’s a good feeling of confidence that my properties are in good hands. Its early days but so far I am impressed with Quinn & Co.

Lilly · 28 April 2024

Agent replied · 26 August 2024

Thank you for taking the time to review our service. We really appreciate your 5 star review and most all you are happy with the way we conduct our business, your review will give any new potential landlords peace of mind, there are certainly a lot of bad estate and letting agents out there and we pride ourselves on our customer service levels. Thank you again for the review.

5/5

Google

Really good service, they put us at ease as first time buyers, responding to queries and providing information very quickly whilst guiding us through the process. Thank you to Keely, Jon and the team.

Sean · 16 November 2025

Agent replied · 16 April 2026

Thank you for your review. The team and I really appreciate your comments and we are delighted you are happy with our service. Wishing you all the best in your new home.

5/5

Google

I can’t thank Quinn & Co enough. If there is more than 5 stars, I would rate them 100000 stars. I was a tenant in the UK for 7 years, but Quinn & Co was the best agency I have ever used. They are very polite, honest, fair and caring for the tenants. They surprised me at every stage of my tenancy from the start to the end. I would strongly recommend them for any one. Martin is a real gentleman. A few examples of how they were so good: A boiler was broken: they fixed it within 48 hours Floor had some gaps in the kitchen: they fixed it within 5 days The deposit has been returned to me with very minor deductions.

Ahmed · 31 October 2023

Agent replied · 26 August 2024

Thank you for your kind review, we are very pleased you enjoyed your experience dealing with Quinn & Co, I will pass your comments onto the whole team. All the very best to you and your family.

5/5

Google

Our experience with Quinn & Co Estate Agents was nothing short of fantastic. Jon Middlemiss dealt with our sale, and his efficiency, communication skills, and unwavering dedication left us thoroughly impressed. Jon went above and beyond to ensure we were constantly in the loop with updates from the buyer's side, providing us with a level of transparency and peace of mind that truly set him apart. It was evident that he was committed to making the process as smooth as possible for us. Incredibly, our flat was on the market for just three days before finding a buyer. This astonishingly swift sale is a testament to Jon's expertise and the efficiency of the entire Quinn & Co team. Without a doubt, we wholeheartedly recommend Quinn & Co to anyone in need of first-class estate agency services for a very reasonable price. Their commitment to excellence and remarkable results speak volumes about their dedication to their clients. If you're looking for a seamless and efficient sale, look no further! Many thanks - Michelle & Adam Wright

Michelle · 1 October 2023

Agent replied · 26 August 2024

Thank you for taking the time to write such a fantastic detailed review, I'm delighted you were happy with our service, it was a pleasure to deal with you and I wish you all the best for the future. Kindest regards, Jon.

5/5

Google

I would like to share my experience with Quinn & Co agents. The team in the office, especially Maria Quinn, is doing remarkable work day in and day out. Their customer service and problem-solving skills are exceptional. I highly recommend …

Sonja · 16 April 2025

Agent replied · 24 December 2024

Thank you for your review, we really appreciate it. I'm pleased you are happy with the service provided. Kind regards, Quinn & Co.

5/5

Google

I highly recommend Quinn & Co! I dealt with Jon throughout the selling process and he was superb… with excellent communication, offered brilliant advice about both sale and purchase (despite the purchase not being with himself in the end) and fully understood the stresses that buying and selling a house can have. Without question I would and will be recommending this agency to others!

Dan · 1 October 2023

Agent replied · 26 August 2024

Thank you for your kind review, I'm delighted you were happy with our service, it was a pleasure to deal with such a nice family, wishing you all the best in your new home.

5/5

Google

Quinn and Co have been our landlords for well over a year now over two properties and whilst not having much experience with letting agents, they have been from what I've seen one of the best. Exemplary customer service from Maria who has been taking the lead on all our issues and complaints, dealing with them in a timely and very effective manner and always fighting for our side and our rights as tenants. I couldn't recommend them enough.

Owen · 15 March 2025

Agent replied · 10 August 2025

Thank you for kind review. We are delighted you are happy with our service and the level of service received from Maria. From all the team at Quinn & Co we wish you all the best for the future.

5/5

Google

We rented a property in Ferndown for three years through Quinn & Co and found Martin and his team to be very professional. They were very quick to arrange repairs as necessary and communication was always very good. We would recommend to landlords and tenants.

Paul · 30 November 2023

Agent replied · 26 August 2024

Thank you for taking the time to review our services, your comments are really appreciated, it was a pleasure dealing with you. All the best from the Quinn & Co team.

1/5

Google

The woman on the phone was extremely unhelpful and booked me in for a specific time. When I turned up to the viewing I called and no one was there, she was very sarcastic and rude on the phone which is extremely bad customer service and instead of booking me in for another date she just wished me the best of luck finding a place in a very sarcastic manner.

Patrick · 24 August 2024

Agent replied · 29 August 2024

Hello, You had an appointment to view a flat at 12pm on Friday, a colleague waited outside for 20 mins, and you didn't show up. If you would like to rebook, do not hesitate to contact us and we will gladly assist you. Kind regards, Quinn & Co

5/5

Google

Quinn and Co our letting agents, were brilliant in helping us get back possession of our property. It was a long drawn out legal case that took a few months. Martin Quinn, Director and Lettings Manager, Nino Ninikuri took a lot of the stress out of the situation for us, helping us to deal with the process via our solicitors. We highly recommend Quinn and Co Estate and Letting Agents, all the staff there are very helpful. They definitely have the knowledge and skills to deal with any problems that may arise.

Linda · 29 January 2024

Agent replied · 26 August 2024

Thank you very much for your really kind review. It is a pleasure to deal with such nice and understanding clients.

5/5

Google

I have had an amazing time with Quinn and Co. Especially with agent Nino. My time staying at the company’s managed property has been great. They are responsive in getting issues resolved. They make sure the property are very well looked after with flats that have cleaning service included. Most of the commitment of the staffs and in particular Nino is extraordinary, taking queries until 9-10pm and put effort in addressing them the very next day. Would highly recommend this estate agent to anyone who wants to put their living worries away while living in Bournemouth!

Duy · 28 August 2019

5/5

Google

I had recently rented a shared property though Quinn & Co and I cannot stress enough how impressed I was with the service they provided. I had specifically been liaising with Emma Parker at Quinn & Co. Emma was always so attentive and prompt with any issues I had. I would strongly recommend their services for anyone renting. A well deserved 5 star review. Deposit returned very quickly, efficient staff and offer that above and beyond service which can be rare when it comes to estate agents. Thanks so much for such a smooth transition. Kind Regards, Leigh Sullivan

Leigh · 28 August 2018

5/5

Google

As first time-buyers the house buying process was extremely daunting to us, but Jim went above and beyond to ensure the process went smoothly. He kept us fully informed and communicated quickly and efficiently with us and the sellers. Unfortunately our solicitors were far from helpful and without the assistance of Jim we would most definitely not have completed by Christmas! I would highly recommend Quinn & Co and hope that they will handle our next move in a few years time!

Danielle · 28 August 2018

1/5

Google

I have to say the whole experience dealing with Quinn & Co was a disgrace, the flat we rented was riddled with damp and mould, the carpets were filthy the shower was broken and not fixed for 6 weeks, the owner Martin Quinn is full of false promises and certainly full of lies, only interested in taking your money, when you complain he lets himself into your flat whenever he wants to, gets a kick out of threatening young women, avoid this agency and save yourself a lot of hassle, better more professional agency's around, please don't make the mistake we did. Your reply is bull, you entered the flat unannounced on several occasions which is against the law, you would not even know what mould is, you can't even spell it.

Dave · 27 August 2021

Agent replied · 26 August 2024

Dear Mr Kemp, We never dealt with you, we let a flat to your daughter who was a student at Bournemouth Uni. Your daughter caused chronic mold problems in the flat because she rarely put on the heating and never opened the windows to ventilate. We obtained TWO independent reports by specialist companies and both cited your daughters lifestyle as the cause of problem. There were no other factors causing this. She refused to accept this so you advised her not to pay the rent. Despite numerous phone calls made to her and letters asking for the unpaid rent she left owing the last months rent. No one ever entered the flat whist you daughter lived there.

5/5

Google

We advertised our property through Quinn and Co a while ago and would highly recommend them. Both Jon and Jim were very friendly and knowledgeable. We found them reliable and trustworthy- they always gave good advice and we felt that they had our best interests at heart. Honest feedback about viewings was always given promptly, which was very much appreciated. We will definitely use them again.

Katrina · 27 August 2020

5/5

Google

Great company, the best part about it is the integrity and professionalism of the people who work there. …

John · 16 April 2025

Agent replied · 23 October 2024

Thank you for kind review. We are delighted you were happy with our service, I will pass on your comments to Maria. … More

1/5

Google

Used this company a long while ago. Never again! My friend was looking to rent his property through them recently, i warned him not to which prompted this review now. Used quinn & co to manage my property. Gave notice to quinn & co to give notice to my tenants as i needed to move back into my home. Day i was due to move back in i was informed by quinn & co that they'd forgot to give them notice!!! This resulted in a huge amount of inconvenience stress and expense to ourselves. Avoid!!!

Jay · 28 August 2018

Agent replied · 26 August 2024

Dear Jay, Thank you for your review. Unfortunately we have checked all of our records for both sales & lettings and cannot see that we have ever had any dealings with you, along with this we have never had a situation on our hands as has been described above. I can only assume that you might be part of another local Estate Agency hoping that by posting a fake review it will be detrimental to our strong reputation in the area. We are a family run estate agency and have been for the past 14 years and it certainly does hurt not just me, but my whole team when someone makes a fake accusation such as the above. We do ask that you please remove your untruthful review as we would not want it to effect the decision making process of new and existing clients.

1/5

Google

No that I am finally done dealing with this bunch of two face liars, i can give an honest review. Martin Quinn talks out of both sides of his face; He will tell the Owner whatever he damn well likes, as he will to the Renter. and rarely do these two agreements line up with one another. He acts all friendly. but does as little as possible to resolve an issue if he even bothers too at all. If you discuss Anything with him which he claims he will deal with GET IT IN WRITING. NEVER TAKE HIM AT HIS WORD. WILL NEVER USE THIS COMPANY AGAIN.

Maximus · 28 August 2017

Agent replied · 26 August 2024

Dear Maximus, You sub let a property we let to you, without our knowledge or permission, to people who then damaged the property. When they moved out, the property required major work at substantial cost to make it rentable again. Do you not accept responsibility for this - as it was "your" tenants that caused the damage? And you won't be using this company again as we would never deal with you as you lie and are deceitful and refuse to accept the consequences of your action and rather than deal with the problems you helped cause, in a mature and business like manner, you post a review about us which attempts to distort the facts.

5/5

Google

Great for students, really fast & friendly on getting things fixed & kept maintained!

Jacob · 16 April 2025

Agent replied · 29 August 2024

Thank you for your 5 star review, we really appreciate it. Kind regards, Quinn & Co

5/5

Google

Very helpful person Martin Quinn is! Many thanks!

Abduassalom · 9 April 2026

5/5

Google

As a first time buyer, Quinn and co made what seemed such a nerve wracking and stressful experience such a stress free and smooth process. The whole team were so welcoming, kind and kept me up to date from start to finish on buying my first property. Thank you!

Mrs · 23 February 2025

2/5

Google

Unprofessional manner when calling. Asked for clarification and received condescending response back.

Allie · 16 April 2025

Agent replied · 23 October 2024

Would you mind giving the office a call on 01202 512299, please ask for Martin or Jon, we would like to help in this matter.

5/5

Google

We have used Quinn and Co's Services now for the second time and would never use a different estate agent. We felt extremely well looked after and they communicated with us from start to finish. Would highly recommend them to all of my friends and family.

Helen · 27 August 2023

Agent replied · 26 August 2024

Thank you for your kind review. It was a pleasure dealing with you, any recommendations would be highly appreciated. I hope you enjoy your new home. Thanks again.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Quinn and Co's Google reviews

Questions about Quinn and Co

How many reviews does Quinn and Co have?

Quinn and Co's Dorset office has 98 reviews across 1 platform: 98 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Quinn and Co's rating?

Quinn and Co is rated 4.4 out of 5 across all 98 reviews, and 4.4 out of 5 on Google from 98 reviews, checked 9 October 2026.

Where is Quinn and Co's Dorset office?

Quinn and Co, 413-415 Charminster Road, Bournemouth, Dorset BH8 9QT.

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