Every review we hold for the Dorset office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotVery efficient and thorough in terms of…
Very efficient and thorough in terms of communication and ensuring the process moved along at a good pace. Were also very accommodating and supportive in terms of allowing us to view the property throughout the process. Very happy in our first home.
Robert · 20 September 2025
Agent replied · 6 June 2026
Dear Robert, thank you for your positive review of Jackson-Stops. We are pleased to hear that you were supported through your house purchase and that the team was efficient and thorough. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
Trustpilotreliable, hard-working, diligent
Estate agents have a bad reputation this is true! However, Jackson Stops have complely changed my opinion. Despite problems with a pandemic, incompetent solicitors (not recommended by Jackson Stops I hasten to add) and a delicate buying chain, Mandy and her team worked tirelessly to get us over tge line into our dream house. Thank you all at Jackson stops especially you Mandy
Kirsten · 18 February 2021
Agent replied · 10 June 2024
Dear Kirsten, thank you for taking the time to leave such a glowing review, highlighting the professionalism of our Cranbrook branch. Wishing you every happiness in your new home. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleWe have experienced a lengthy process in selling our house and finding the right property for us to downsize. Jackson-Stops have been with us all the way and we couldn't have done this without them. If you are considering selling or buying in the Sherborne area, you should definitely speak to the professional team at Jackson-Stops.
S · 16 April 2025
Agent replied · 23 October 2024
Dear SC,
Thank you very much for your kind review of our estate agency service. The team here all enjoyed working with you enormously and we wish you all the best in your new home.
★★★★★ 1/5
GoogleThe worst estate agents we dealt with whilst buying. They lied and falsely blamed the sellers (who we subsequently spoke to directly).
ADDITIONAL: Not sure how to reply to JS Sherborne’s reply below, so adding context here. It is no surprise they’ve said I don’t appear in their database - it proves one of my points about why they were so poor to deal with. One of the main problems was their inability to log core information (including forgetting to notify the seller we were going to make an offer at a final viewing the next day - we later spoke directly with the seller who hadn’t even been made aware by JS that we’d booked an additional viewing, let alone that we were making an offer).
Paul · 10 April 2024
Agent replied · 11 June 2024
Dear Paul, we are sorry to read your review, and we would like to make contact with you to find out more. We don't have a record of your name in our database, and so please do contact us at sherborne@jackson-stops.co.uk so we can investigate your experience further. With best wishes from everyone at Jackson-Stops Sherborne.
★★★★★ 4/5
TrustpilotThe whole staff at the Reigate branch…Professional and Friendly
The whole staff at the Reigate branch were constantly friendly and professional and tried to keep us up to date with viewings. On reflection it would be a good idea to issue a written update each week of viewings and feed back.
Susan · 12 June 2026
★★★★★ 5/5
TrustpilotPersonal help and guidance - First Class
Personal help and guidance all the way through the selling process was first class. Somebody was always on hand to answer queries or liaise with the purchaser when needed. Sam was a great help and was always prepared to go the extra mile.
Jane · 12 July 2023
Agent replied · 10 June 2024
Dear Jane, thank you for taking the time to leave a review, and we're very happy to hear that you received personal help and guidance all the way through your selling process. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe imagined that our sale would be easy and straightforward. It wasn't... but it has to be said that this was no fault of Jackson Stops in Sherborne. They proved to be absolutely first class and they come with our very highest recommendations. Charming, patient and very professional. I hope we never have to repeat the conveyancing process again but of we do then Jackson Stops in Sherborne would be out first and only choice.
Roger · 28 June 2024
Agent replied · 27 August 2024
Dear Roger, thanks so much for taking the time to leave a review about your experience with our team. We re delighted that you felt that our sales progression was on point - it is such an important part of what we do and oft overlooked! Wishing you all the best for the move and we look forward to seeing you, perhaps when the dust has settled. From all of us at Jackson-Stops, Sherborne
★★★★★ 5/5
TrustpilotExcellent service
Lottie was helpful, knowledgeable and efficient throughout the process of selling. She was particularly skilled at keeping both sellers and buyers happy and informed when the legal processes regarding probate were so slow. I have no hesitation in recommending Lottie and the rest of the team at Jackson Stops in Newmarket.
AW · 24 October 2022
Agent replied · 10 June 2024
Hi, thanks for leaving a review about your experience with Lottie and the team at our Newmarket branch. We're delighted to hear that you received a skilled and professional service and that you would recommend us. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleJackson Stops helped us find our home without the stress of purchasing a new home. They are knowledgable and professional, just respectable nice people, not arrogant or officious. We are extremely thankful to Christina and the team at Jackson Stops. Thank you very much.
Barbara · 10 June 2023
Agent replied · 11 June 2024
Dear Barbara, Thank you for taking the time to write such a lovely review. Kind regards all @ Jackson-Stops
★★★★★ 5/5
TrustpilotSam Holmes at Jackson-Stops
Sam Holmes at Jackson-Stops, Newmarket has been brilliant. She is generous with her time and I really appreciated her helpful, constructive advice. It was great dealing with her. Cannot recommend her or her colleagues at Jackson-Stops enough. Give them a call.
Richard · 12 August 2023
Agent replied · 10 June 2024
Dear Richard, thank you for taking the time to leave a review and we will pass on your positive words to Sam at the Newmarket branch. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops - Awesome service
I have moved around the country 5 times in the last 4 years and have rented properties from different estate agents and by far the nicest and most professional and helpful of those has got to be Jackson Stops by a mile. Especially Lyn McDonald who has made the whole process so simple its been like a dream.Thank you Jackson Stops and Lyn
Jennie · 12 August 2020
Agent replied · 10 June 2024
We really appreciate your feedback Jennie, thank you. We will make sure your kind words reach Lyn!Best wishes, Jo from Jackson-Stops
★★★★★ 5/5
TrustpilotRachel Kasule from Jackson Stops…
Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.
Customer · 15 April 2026
Agent replied · 10 June 2024
Thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
GoogleAnthony was exactly what we wanted in someone to help us sell our house - sensitive, adaptable and charming (which can only help when dealing with prospective buyers, right?). It was a complete pleasure dealing with him and his team from start to finish, and we would go straight to him again should the occasion arisePositiveResponsiveness, Quality, Professionalism
Debbie · 28 August 2021
Agent replied · 11 June 2024
And we would welcome you with open arms! We were delighted to be given the opportunity to sell your beautiful house - definitely a highlight of our year. Thank you.
★★★★★ 5/5
TrustpilotI really couldn’t recommend Toby and…
I really couldn’t recommend Toby and Guy highly enough. They are one of a kind. They have deep knowledge of the mid-Sussex area, easy to get hold of and will got the extra mile for you. They have been a real pleasure to work with and should be your first stop when it comes to selling your property.
Edward · 17 August 2021
Agent replied · 10 June 2024
Dear Edward, many thanks for your five star review of our Mid Sussex team, we're delighted Toby and Guy's skills, experience and local knowledge shone through. Wishing you all the best from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotMidhurst branch
Really really impressed with Nick Ferrier and team at the Midhurt branch. Epic local knowledge and an impressive understanding of the regional and national markets, and its risks and opportunities for vendors. Was especially interested to take his advice on maintaining the value of my house and prep work I should be getting on with for a quick sale. Thanks!
Chris · 15 March 2021
Agent replied · 10 June 2024
Dear Chris, thanks so much for sharing your experience of our Midhurst team, we will make sure we pass your feedback on to Nick. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI dealt with Anthony Inskip all through…
I dealt with Anthony Inskip all through my property purchase.He was a pleasure to deal with even in the more challenging and frustrating periods!Thank you Anthony and the Jackson Stops TeamBest wishes,C Read
Chris · 26 January 2024
Agent replied · 10 June 2024
Dear Chris, a lovey review - thank you, and we are pleased to hear that your experience with Anthony and the team was a very positive one. With best wishes from all at Jackson-Stops.
★★★★★ 1/5
TrustpilotPatronising and dishonest
I initially approached this company after viewing a property they were marketing and considering making an offer.
KZ · 29 March 2026
Agent replied · 6 June 2026
We are disappointed to read your review and to learn about your experience. We would be grateful if you would email social.media@jackson-stops.co.uk with details of the office and property you viewed, so we can look into this for you. Thank you.
★★★★★ 5/5
TrustpilotWimbledon office
I have used JS for letting and managing my property for over 20 years and they have always been excellent. The team makes a huge effort to ensure everything is going smoothly and gives useful advice and suggestions in the process. A special mention goes to Tom (lettings) and Jess (property management) for doing a brilliant job in a recent letting/re-decoration of the property.
V · 6 November 2024
Agent replied · 26 December 2024
We are delighted that you took the time to leave a five-star review about your experience with our Wimbledon office. Thank you. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotHigh quality estate agents.
The professional approach by every member of staff was very reassuring and helped us through a stressful time. Emma, in particular, was wonderful and definitely sorted out many difficulties during the four months before we completed and moved. We would highly recommend your company to all.
Tricia · 25 June 2025
Agent replied · 6 June 2026
Dear Tricia, we are very happy to hear that you would recommend Jackson-Stops estate agents, and that Emma and the team were approachable, reassuring and helped you through! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJess Lynagh Review
Overall experience from Jackston-Stops was adequate but we found Jess Lynagh to be very helpful, kind, responsive, and accommodating. Thanks Jess!
Justin · 12 August 2024
Agent replied · 23 August 2024
Dear Justin, thank you for taking the time to leave a review and we are very pleased that the service you received from Jess was kind, responsive and accommodating. If there is anything we can learn from your experience please do contact us at info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleThank you very much to Christina, Andrew and the team who provided a first class service throughout our sale process. They kept the momentum with solicitors, were engaging with our purchasers and all-in-all provided a truly high level of professionalism. I would heartily recommend them to anyone selling their property within their catchment area.PositiveResponsiveness, Quality, Professionalism, Value
Stuart · 10 June 2021
Agent replied · 11 June 2024
Dear Stuart, what a very kind review. You certainly played your part in bringing to the market such a beautiful house. It was a pleasure to deal with you both. Thank you.
★★★★★ 5/5
TrustpilotA huge thank you to Toby and the team…
A huge thank you to Toby and the team at Jackson-Stops! They have worked tirelessly to secure the sale of our home and we really appreciate all they have done.Toby's experience, honesty, knowledge and professionalism gave us immense confidence throughout the process and we were grateful to leave everything in his very capable hands. Thanks so much!
Candy · 19 May 2021
Agent replied · 10 June 2024
Dear Candy, thank you for sharing your experience of working with Toby and our Mid Sussex team. We're glad their experience and know-how shone through during the process of selling your home. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotCould not fault the service we had…
Could not fault the service we had from Anthony Inskip at Jackson-Stops Woburn. We certainly had a few challenges along the way but Anthony kept us informed at every step so we were not kept in the dark. We eventually moved into the most perfect house and we love it and cannot thank Anthony enough.
Christine · 21 September 2021
Agent replied · 10 June 2024
Dear Christine, thank you for your review, highlighting the communication skills of our Woburn team. We're delighted to hear you're happy in your new home, your feedback will mean a great deal to Anthony in particular. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops Newmarket
I worked with Zoe Everett to find a great letting for my family. At every point in the process, Zoe was friendly, transparent, and communicated well. She helped mitigate the stress with the entire process.
Trey · 17 October 2023
Agent replied · 10 June 2024
Dear Trey, it's lovely to hear that the service you received from Zoe was friendly, transparent and with good communication. With best wishes from everyone at Jackson-Stops.
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