Every review we hold for the Dorset office, from every platform, shown as written. First names only.
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5/5
Trustpilotthe best estate agents around
the best estate agents around, truly a seamless and easy experience, moving/renting/referencing can be really stressful but the team make things really quick and stress free. the girl who moved me into my property is no longer with the company but the level of professionalism is still brilliant. i had a leak which was resolved really quickly, their communication with this issue and in general was 10/10.they really do set an example of how estate agents should be ππΌπ
Shauna Β· 7 November 2024
Agent replied Β· 26 December 2024
Dear Shauna, we are very pleased to hear that you feel we are the best estate agents around, and that your renting experience was truly seamless and stress free. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotBrilliant service
Huge thanks to Anthony and Lucy at Jackson-Stops Hale. They have been so professional and efficient through out the whole process of selling our home. It is really wonderful to have an estate agent with integrity as well as experience. Anthony has been amazing through the whole process. We felt completely confident and safe in his expertise. The whole team at Hale have been incredible. We are so grateful. Thank you.Geraldine and Mike
Mike Β· 13 May 2021
Agent replied Β· 10 June 2024
Dear Geraldine and Mike, thank you for recognising the professionalism and teamwork that goes into selling houses, your words mean a great deal, especially to Anthony and Lucy. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotAll down to Laura and her expertise inβ¦
All down to Laura and her expertise in handling properties to let. We absolutely admire her straight forward common sense approach to letting She handles the transition of properties with ease and installs confidence through out. We are happy using J-Stops but would always want Laura to handle our business
Keith Β· 15 October 2025
Agent replied Β· 10 June 2024
Dear Keith, a lovely five star review for Jackson-Stops - thank you, and we will pass on your kind words to Laura. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotFriendly professional and helpfulβ¦
Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.
David Β· 11 April 2022
Agent replied Β· 10 June 2024
Dear David, thank you for taking a moment to review our Barnstaple team. We're delighted their professionalism, communication and experience evidently shone through. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotWonderful Team
I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.
Vicky Β· 26 November 2025
Agent replied Β· 25 January 2026
Dear Vicky, we are delighted to read about your positive experience with our lettings team and thank you for your five star review of Jackson-Stops.
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5/5
TrustpilotReliability and efficiency
For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.
Liza Β· 24 October 2023
Agent replied Β· 10 June 2024
Dear Liza, we're thrilled that you've taken the time to leave a review about the service we have provided over 20 years. We will pass on your wonderful remarks to Margaret. With best wishes from everyone at Jackson-Stops.
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5/5
GoogleSarah Ryan handled our sale faultlessly. Anthony Pears and team provide a very professional and trustworthy service.
Pippa Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you for your kind review and particularly for highlighting our professional and trustworthy service that we strive to offer. We look forward to hopefully helping you, or any member of the family, again in the future.
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5/5
TrustpilotSherborne house sale
Very pleasant people,good communication,great negotiation and such a speedy transferβ¦Highly recommended
Tim Β· 9 August 2026
Agent replied Β· 25 September 2026
Thank you so much for such lovely feedback, Tim. We're delighted to hear the team's communication and negotiation made such a difference and that the whole process moved as quickly as it did. Thank you for recommending us, we really appreciate it.
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5/5
TrustpilotGetting things done
I've really appreciated dealing with Tallulah Keating, she's lovely in her approach, but also extremely efficient in getting things actioned and dealt with. She also communicates constantly so you have visibility of what is happening, which hasn't always been the experience I've had. So thank you Tallulah, much appreciated!
Loraine Β· 14 October 2023
Agent replied Β· 10 June 2024
Dear Loraine, what a lovely review - thank you, and we're always pleased to hear that our staff, especially Tallulah, have provided you with a service you have appreciated. With best wishes from everyone at Jackson-Stops.
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5/5
GoogleJackson Stopps offered a fantastic agency service all the way through from marketing feedback and sales progression. So much impressed we've given them more property to sell for us. Special merit for Merial all the way through process. So helpful and easy to deal with. Recommended to all.
Tony Β· 14 October 2025
Agent replied Β· 12 November 2025
Dear Tony, lovely to hear from you in the form of a five star review for Jackson-Stops Sherborne! We are grateful indeed to be trusted with the sale of more property for you, and delighted that you chose to work with us again as your Sherborne local property expert. We will pass on your kind words to Merial. With best wishes from the whole team.
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5/5
TrustpilotSale Experience
Throughout the process of our sale, Jackson Stops wonderful Shaftesbury Team were at all times, responsive, constructive and extremely helpful wherever we had moments of doubt. In particular, at crucial moments in the sale they were able to 'helicopter' above the emotionality that inevitably accompanies a house sale or purchase and provide laser like advice which was so much appreciated.Another strong quality was the overlapping of the whole team with each knowing the others updates so that whoever answered the call or email, they were able to instantly respond.All the staff were unfailingly cheerful and courteous at all times and there was never a time when a call or email wasn't responded to.All in all, one of our best experiences todate and we would have no hesitation in recommending a would be buyer or seller to the JS Shaftesbury team led by James.
MURRAY Β· 24 August 2024
Agent replied Β· 29 August 2024
Dear Murray, thank you for taking the time to leave a five-star review about the service you received from our Shaftesbury team. It is heartening to hear that you found the team responsive, constructive and helpful at all times, and that their advice supported your property sale. We are delighted that this was one of your best property selling experiences to date, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
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5/5
GoogleWhen we first contacted Jackson-Stops in Sherborne and Anthony visited and chatted through the service Jackson-Stops could offer, we instantly knew they were the agent we wanted to sell our property. Throughout our dealings they were always professional and we were immensely impressed with Christina Jones. Christina was positive and patient and showed empathy as it was a probate sale. All communications were timely and efficient.PositiveResponsiveness, Quality, Professionalism, Value
Julia Β· 10 June 2021
Agent replied Β· 9 June 2024
Dear Julia, thank you so much for your lovely review and I am delighted we got the result in the end. Kind regards Anthony, Christina and us all here at Jackson-Stops.
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1/5
TrustpilotReview for Jackson Stops
Review for Jackson StopsWell, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market. After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as weβre showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for. They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional
Manpreet Β· 15 August 2024
Agent replied Β· 23 August 2024
Dear Manpreet, we are very sorry to hear that your experience with Jackson-Stops was not satisfactory, and we would be keen to hear more about it. Please email info@jackson-stops.co.uk so that we may look into this further. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotSmooth process
This is the first time I have used Jackson Stops to let one of my properties. The process went very smoothly from start to finish while some redecorations were being completed and while Paula and Jodie were on the hunt to find a very suitable tenant. Many thanks for all your hard work and the successful tenancy. I will certainly look to use your lettings services again.
Kirsty Β· 10 September 2021
Agent replied Β· 10 June 2024
Dear Kirsty, thank you for your review, highlighting our team's ability to let your property smoothly and successfully. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotJess Lynagh from the Property Management Team
Special thanks to Jess Lynagh from the management team. Quite a number of minor issues found in the newly rented property, but with her help, everything solved! She is really well organized and helpful!
Salmon Β· 3 July 2024
Agent replied Β· 23 August 2024
Hi, thank you for leaving a 5 star review for Jess, and we are delighted that she was able to help you when renting. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotFriendly, practical, honest advice
Tracy and Anthony have been just great - very patient and understanding over the months we've been looking for just the right house. I never got the feeling that they were only after a sale, because I also found they were honest and informative, so that we were able to make the right decision based on facts as well as feelings. In the end, the house we've found is out of their area, but I was so grateful to them and their friendly advice and practical help which made us feel that our future mattered to them. Highly recommended!
CROW Β· 19 July 2024
Agent replied Β· 23 August 2024
A lovely review - thank you for taking the time to write about the five-star service you received with Jackson-Stops, and we are delighted that you would recommend our services. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotGold Star Jackson-Stops!
High praise for Lottie Watts and the team at Jackson-Stops, Newmarket who recently sold my motherβs house. Superior sales particulars with a real attention to detail, personable and knowledgeable office staff and great communication from viewing feedback to negotiating the sale itself. They were very adaptable as the sale proved a little more complicated than first anticipated. I wouldnβt hesitate to use them again in the future.
Lucinda Β· 11 May 2021
Agent replied Β· 10 June 2024
Dear Lucinda, thank you for your review of our Jackson-Stops Newmarket team, giving such high praise to Lottie in particular, who we are very proud of. Best wishes from us all.
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5/5
TrustpilotChloe was extremely helpful andβ¦
Chloe was extremely helpful and knowledgeable of the property that she had showed me. She was able to make the process as smooth and easy as possible. I would gladly work with them in the future.
Mark Β· 26 April 2024
Agent replied Β· 9 June 2024
Dear Mark, what lovely words about the service you received from Chloe - we will pass on your kind words. With best wishes from everyone at Jackson-Stops.
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5/5
GoogleSarah R, Jo and the team at Jackson-Stops have done a fantastic job selling, negotiating and supporting us during the purchase of our property. They have been with us every step of the way - professional, responsive and helpful at every turn.
Samantha Β· 29 October 2025
Agent replied Β· 12 November 2025
Thank you, Samantha, for your five star review of Jackson-Stops Sherborne, and we are really pleased to hear that Sarah, Jo and the team made you feel supported with their professionalism and responsiveness. With best wishes from the whole team.
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5/5
TrustpilotThis is a well established andβ¦
This is a well established and professional company that has been in business for over 100 years and certainly this shows and is witnessed from the keen staff to the partners from top to bottom. Someone once told me that moving home was more stressful that having a child. Being a man I canβt attest to that but my wife can and it is. But with a superb partner like Anthony Inskip you are in superb and experienced hands He is the cool hand Luke of JS and he carries you through the tough days My wife and I have moved constantly in our 45 year careers some 14 houses. This 15th and hopefully last happy move has been in the hands of ardent professionals Jackson Stops
Keith Β· 17 June 2024
Agent replied Β· 23 August 2024
Dear Keith, a fantastic review - thank you, and we are delighted that you felt our property pedigree was evident during your house move, and that the service you received from Anthony was superb. May we wish you happiness in your new home. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotSold through Toby and his team
Sold through Toby and his team. No chain, what could be easier, youβd have thought? But probate issues caused a very significant complication and I really valued Tobyβs understanding, integrity and knowledge. I trusted his advice and Iβm sure exchange and completion would not have happened without it. Highly recommended.
Duncan Β· 22 March 2023
Agent replied Β· 10 June 2024
Dear Duncan, thank you so much for leaving a review and it's heartening to hear of your positive experience with Toby and his team. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotHighly recommend
Highly recommend! Laura from the rental department (Bury St Edmunds branch) has always demonstrated exemplary professionalism and efficiency. The process of enquiring, applying for and subsequently renting a property through Jackson Stops has been easy to navigate and thus a positive experience.
Portia Β· 21 October 2025
Agent replied Β· 6 June 2026
Dear Portia, a wonderful five star review for Jackson-Stops Bury St Edmunds - thank you. We are very pleased to read that you would recommend us!
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5/5
GoogleHaving just completed on our new house I am delighted to share our brilliant experience having Christina as the sales agent. She could not have done enough for us and made sure the whole process was so well managed and all took place as needed. Many thanks Christina!
Mike Β· 10 June 2023
Agent replied Β· 11 June 2024
Dear Mike,
Many thanks for your review and comments which I will pass on. Wishing you well in your next home and hope our paths cross again in the future.
Regards
All at Jackson-Stops
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5/5
GoogleWe were most fortunate to be looked after by Christina Jones, the negotiator at the Sherborne office of Jackson-Stops when selling our house in Compton Pauncefoot and moving into a property in Sherborne. The traditional stresses of moving emerged - a first prospective buyer pulling out disgracefully late and problems with solicitors transferring money at the end. Christina was tremendous, giving clear and wise advice and calming us down when needed. She was most efficient in presenting our house suitably and arranging the visits. She acted immediately when our first buyer pulled out and secured a sale with the under-bidder. She pursued the detail with the solicitors and the other agent meticulously. On the day that we moved when one solicitor unacceptably held up the process by failing to transfer money on time, she was most supportive.
She was always available and answered any calls or queries immediately.
I have already recommended her to some people looking to sell their houses.
Many thanks, Christina.
Anthony Β· 10 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.