5/5
GoogleVery good experience throughout. Will was brilliant, it was my first property purchase and it was all made very easy.
Trusted Agent profile · Dorset
Fox and Sons Dorset reviews
★★★★★
295 reviews across 1 platform
367 Wimborne Road, Winton, Bournemouth, Dorset, BH9 2AQ
Fox and Sons's office in Dorset, at 367 Wimborne Road, is rated 4.5 out of 5 across 295 reviews on 1 platform, including 295 Google reviews rated 4.5.
Reviews
Every review we hold for the Dorset office, from every platform, shown as written. First names only.
Google1/5
GoogleLANDLORDS BEWARE - they will enter your flat without your permission, fail to tell you about complaints about your tenants, consistently not pay your rental earnings each month and lose your keys and claim you never gave them a set. Utterly useless.
Agent replied · 13 June 2024
Hello Mr Nailor, we don’t recognise your name as a landlord of ours, do you have the correct company? Please advise and can assist further. Thankyou
1/5
GoogleHorrible experience renting from these people Lots of lies told Left me and my family nearly homeless because they couldn't email the right person (they had the right email ) to get a signature Would never recommend them ever
Agent replied · 13 June 2024
Hello, thank you for leaving feedback with our team, we are concerned with the review and would like to investigate this further, would it be possible for you to email us more details at socialmedia@foxandsons.co.uk. Thank you.
5/5
GoogleWe are new landlords and have been so impressed with Karen and Kelsey at Fox and Son guiding us through the procedures. A suitable tenant was found very quickly and we look forward to a long and successful partnership.
Agent replied · 13 June 2024
Thankyou so much for your lovely feedback. Been a pleasure and glad we could guide you along the way!
5/5
GoogleI let my property through Fox and Sons Lettings and have always had excellent service, they are fast to respond and always go above and beyond to help me with any queries.
Agent replied · 13 June 2024
Thanks so much for your lovely feedback email to us. Makes our day and very much appreciated. Lovely doing business with you! Karen Akerman - Lettings Manager
5/5
GoogleKelsey always has been so awesome to us as tenant, always responsive and very professional, she is amazing! Thank you very much for all attention we have!! 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Thankyou very much. Kelsey is a credit to us for sure. Lovely to have such great feedback on the team and service. Appreciated. Karen Akerman - Lettings Manager
5/5
GoogleJust let our property through Fox & Sons. The whole process was explained very clearly by kelsey and Karen and they found a suitable tenant for us very quickly. Highly recommend and will be using again.
Agent replied · 13 June 2024
Thankyou so much for your lovely feedback. It was a pleasure to work with you and here for you anytime in the future. All the best Karen
5/5
GoogleGreat estate agent fast move-in process lovely people and great company to deal with.
Agent replied · 13 June 2024
Thank you very much for your 5 star rating… pleasure looking after you.. Karen Akerman - Senior Lettings Manager
5/5
GoogleVery happy with the professional service received from Fox and Sons Winton Bournemouth lettings department team in re-letting my apartment in such a short space of time and ensuring all relevant documents provided to me.
Agent replied · 13 June 2024
Thankyou Mr Bracken, great to hear you are happy with our service. Very much appreciated! Karen Akerman - Lettings Manager
5/5
GoogleGreat service at Fox & Sons. The staff were super helpful and friendly and made the whole process of moving as smooth as possible!
Agent replied · 13 June 2024
Thank you so much for taking the time to carry out this review and amazing feedback for us! Many thanks. Karen Akerman - Senior Lettings Manager
2/5
GoogleAttempted to sell my flat with fox and sons. Very difficult to deal with, received a phone call a couple of weeks after signing initial contract where Darren stated that my flat was unmortgagable to try and get the flat price to be reduced- after asking why he explained that he was playing devils advocate. Initially brought the flat through them which was a positive experience, sellers beware.
5/5
GoogleRented a flat through these argents. Really helpful throughout the whole process and very fast response times via WhatsApp. Would recommend
Agent replied · 13 June 2024
Hello Tom, thanks so much for your lovely feedback and great to hear we have dealt with you correctly and swiftly. Appreciate you doing this for us. Always here if needed. Thanks Karen Akerman - Senior Lettings Manager
1/5
GoogleOnly gave 1 star because couldn't post with zero. Absolutely awful. Have been waiting for our deposit to be returned for nearly a month (should be 10 days). We keep getting told it will be in our account, but still no deposit.
1/5
GoogleRude and unprofessional staff. If you are a student do not bother renting a property from them - Absolutely useless.
Agent replied · 13 June 2024
Hello. Just seen your feedback but unfortunately do not recognise your details and as you can see our reviews are generally very good. Can you please email me so that I can discuss this further with you. Thank-you - Karen.Akerman@fox-and-sons.co.uk. Many thanks in the meantime.
5/5
GoogleI have a long relationship with the Winton Branch. This year Kelsey has worked particularly well for me and exceeded my expectations.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Thanks so much Euranis for the 5 star rating you have given us. Amazing feedback and glad Kelsey has looked after you! Always a pleasure to look after you.
5/5
GoogleBrilliant Team, they manage several properties on our behalf - they came highly recommended and have never let us down. A thoroughly professional and reliable team.
Agent replied · 13 June 2024
Thanks so much John for your lovely feedback. Very much appreciated and thanks for being an amazing landlord also!
5/5
GoogleAnother smooth tenancy changeover thanks to a suburb team
Agent replied · 13 June 2024
Thank you so much for a 5 star review Sally..: makes our day! Karen Akerman - Senior Lettings Manager
4/5
GoogleFriendly staff but property was already let
Agent replied · 13 June 2024
Thanks so much for your review. Appreciated. Sorry we couldn’t help out on this occasion… always there to help.. thanks again. Karen Akerman - Senior Lettings Manager
5/5
GoogleGreat photos of property's their eye catching
Agent replied · 13 June 2024
Thank you very much for your great feedback and star rating. Very much appreciated. Karen Akerman - Senior Lettings Manager
5/5
GoogleExcellent and very professional agent
Agent replied · 13 June 2024
Thank you so much for your glowing review! Very much appreciated. Karen Akerman - Senior Lettings Manager
5/5
GoogleGood communication from Tom All the way through Which helped with the move Thank youPositiveResponsiveness
Agent replied · 13 June 2024
Hello, thank you so much for taking the time to provide a 5-star review.
5/5
GoogleGood service highly recommend
Agent replied · 13 June 2024
Many thanks for a 5 star review. Very much appreciated. Karen Akerman - Senior Lettings Manager
5/5
GoogleProfessional and quick service renting out our new 1 bed flat in Poole.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you so much for your great review for our Lettings service. Very much appreciated. Many thanks Karen Akerman - Senior Lettings Manager
5/5
GoogleUsed the mortgage broker service through Fox and Sons and had Edward Denham as our broker. He was professional, honest and really felt like he was on your side to get you the best deal. 100% would recommend using Ed to a friend.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
