5/5
Trustpilotwas good experience especially lauro…
was good experience especially lauro coordinated well really appreciate the service.
Trusted Agent profile
Connells Shaftesbury reviews
★★★★★
1,683 reviews across 3 platforms
34 High Street, Shaftesbury, SP7 8JG, Dorset SP7 8JG
Connells's Dorset office at 34 High Street is rated 2.0 out of 5 across 1,683 reviews on three platforms, including 63 Google reviews rated 4.5. The 1,618 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Dorset office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTerrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
1/5
TrustpilotWaste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
TrustpilotI would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
5/5
GoogleExcellent service during process. Kept me informed. Helpful with queries. Trevor
4/5
TrustpilotConnels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
1/5
TrustpilotNot with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
5/5
TrustpilotThank you to Connells Letting Manager…
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
5/5
GoogleAs alway they’re helpful and polite. Nothing is too much trouble. Fully recommend
1/5
TrustpilotNo progression route for an ethnic…
No progression route for an ethnic minority!
1/5
Trustpilotabsolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
TrustpilotI've used Connell for 4 house purchases…
I've used Connell for 4 house purchases over the years and always found them to be great.
5/5
TrustpilotThey sold my house in the most…
They sold my house in the most difficult time. Cambourne Connells were amazing.
1/5
TrustpilotTerrible company
Terrible company, Terrible estate agents .
5/5
GoogleVery helpful & friendly. Highly recommended
1/5
TrustpilotBad service
1/5
TrustpilotWaste of time
Waste of time, don’t bother with this useless and incompetent business.
1/5
Trustpilotno interest in helping the…
no interest in helping the tenant...just the money they are afterdo not trust
1/5
TrustpilotUnprofessional lettings X
No response when messages left .. No showings ... Flat let straight away when changed agents ...
1/5
TrustpilotCustomer service is 1/10
Customer service is 1/10. Rang few times, I left my details and no respond.
1/5
TrustpilotPhone Query
Rude, judgmental and unprofessional, this is why I generally stay with the good agents in town!
1/5
TrustpilotThis estate agent is the worst
This estate agent is the worst! Avoid at all costs
1/5
TrustpilotLack of communication and inefficient
The mortgage advisor is not communicative and the process is really slow
1/5
TrustpilotWorst estate agent I have ever come…
Worst estate agent I have ever come across
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Shaftesbury
How many reviews does Connells Shaftesbury have?
Connells's Dorset office has 1,683 reviews across three platforms: 63 on Google, 2 on Yell, 1,618 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Connells Shaftesbury's rating?
Connells Shaftesbury is rated 2.0 out of 5 across all 1,683 reviews, and 4.5 out of 5 on Google from 63 reviews, checked 9 October 2026.
Where is Connells's Dorset office?
Connells Shaftesbury, 34 High Street, Shaftesbury, SP7 8JG, Dorset SP7 8JG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.