Every review we hold for the Dorset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJames Manley at Connells in Sherborne provided an excellent mortgage advisory service. He was consistently friendly, approachable, and highly conscientious throughout the process. James took the time to explain everything clearly, responded promptly to any questions, and was always available when needed. His professionalism and dedication made what can be a stressful process feel smooth and well managed. I wouldn’t hesitate to recommend James to anyone looking for reliable and supportive mortgage advice.
Fiona · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind review, we are thrilled to hear that James provided you with excellent mortgage advisory service! Our team at Connells in Sherborne takes pride in being friendly, approachable, and highly conscientious throughout the process. We are glad that James made the process smooth and stress-free for you, and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur fixed mortgage was ending, which can be quite a daunting time. However James Manley was fantastic and made the whole process simple to understand and really did all the work to fix us a new rate and take all the stress out of the process. I would highly recommend, great communication, professional and proactive. Thank you.
Alex · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that James provided you with a stress-free mortgage renewal experience. Our team takes pride in making the process simple and seamless for our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJames, the in-house mortgage advisor, has been excellent. As first time buyers he was extremely patient with us, explaining all of the complexities and making sure we understood everything we were agreeing to. Even after we needed to make changes to the application he was on hand to ensure it went smoothly with the provider. It's safe to say we'll be using James again when it comes time to renew our mortgage.
Richman · 19 December 2025
Agent replied · 26 December 2025
Thank you for your kind words! We are thrilled to hear that James provided exceptional service and helped you navigate the complexities of being first time home buyers. We are proud to have him on our team and look forward to working with you in the future for your mortgage needs. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleShane knows this area so well. He gave me great advice about what price to pitch my property at for maximum response and it was under offer within a month. We had a bumpy ride with PPL Conveyancing but Shane and his team were always prepared to take the heat when I was losing my cool and we got there in the end!
Jane · 27 May 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleRecently remortgaged with Connells Sherborne - absolutely brilliant service in every way - James Manley our advisor is a real credit to Connells - a true professional, diligent and committed to delivering above and beyond - we couldnt be happier with the service received - dealing with James and Connells is a 10/10 experience!
Domo · 19 December 2025
Agent replied · 26 December 2025
Thank you for choosing Connells Sherborne for your remortgage needs! We are thrilled to hear that James provided exceptional service and went above and beyond for you. We are lucky to have him on our team and will be sure to share your kind words with him. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJames Manley at Connels based in Sherborne has outstanding communication, strong negotiation skills and he helps me as first time buyer, very professional and he kept me well informed throughout the process.
High recommended.
Frelea · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words and recommendation! We are committed to providing excellent service and guidance to our clients, especially first time buyers. We are more than happy to hear that James was able to assist you in your home buying process with his strong communication and negotiation skills. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleDan and Shane went above and beyond to ensure the sale of our property. Thanks guys,
Sonia · 30 March 2025
Agent replied · 18 May 2025
Hello Sonia,
Thank you for your kind words about Dan and Shane. We're delighted to hear that they went above and beyond to assist with the sale of your property. If there's anything more we can do for you, please feel free to reach out.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleNo problems from Connells. Dan was especially cheerful and helpful.
Josh · 18 April 2025
Agent replied · 27 May 2025
Thank you for leaving us your superb 5* review Josh. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames Manley took care of our mortgage from beginning to end and was always very helpful with our entire house purchase. Always a pleasure to speak with. Thank you.
David · 23 December 2025
Agent replied · 26 December 2025
Thank you for your kind words, we are thrilled to hear that James provided a smooth mortgage experience and excellent customer service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleShane, Dan, and team can't thank you enough for the help and support you gave us with the sale of our property.
If ever I sold again I'd go back to Connells and this team. Thank you again.
Dave & Debbie. (Sundown)
David · 14 August 2025
Agent replied · 12 November 2025
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleDanielle is great. However we did feel communication is poor at times. Very little interest in the property after all the hype when we listed with them, we can now see this was a 'ploy' to probably just be on their books and make them look good. We feel they have totally lost interest in our property. They showed some people around that were not even in a position to buy, so this was a total waste of everyones time. The IAMSOLD is a total waste of time too the communication with them is terrible. If you are going to charge such high fees you need to provide the service to match. The branch manager at connells is very arrogant and was incredibly unprofessional when talking to my sister and slating another estate agent. We are now listing with another agent.
Rachael · 25 August 2020
★★★★★ 5/5
GoogleI was very pleased with the efficiency and speed in finding a buyer for my property on the first day of marketing. Although the sale took some time to finalise, the staff were sympathetic and considerate.
My particular praise goes to Shane Clothier. He is everything That I would expect from a good manager.
I would be happy to recommend Connell’s at any time,
Ruth Vogel
Ruth · 25 August 2020
★★★★★ 5/5
GoogleWhat a journey! Danielle took over selling our property and has been utterly fantastic from the moment she did. From quality viewings, to the understanding us as a family and our needs to giving advice on whatever we have needed. Can not fault the service she has given and to top it off Danielle is lovely person too. Thank you!
Nicola · 25 August 2020
★★★★★ 5/5
GoogleWe have nothing but praise for the way our house sale and subsequent purchase were transacted. After initially listing our property with Shane, we dealt with Danielle throughout who we found to be conscientious, focused, and an excellent communicator. We would have no hesitation in recommending Connells to anyone buying or selling a property in the Sherborne area.PositiveResponsiveness, Quality, Professionalism
Mel · 25 August 2020
★★★★★ 5/5
GoogleDan & Megan are fab, really great team. Always happy to help and support. Thankyou!
Amy · 28 November 2024
Agent replied · 10 November 2024
Thank you for taking the time to leave us your 5* review Amy! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold my house with Connells in Sherborne. It was a really professional service from Lily and the team, keeping me informed throughout different stages and answering all my questions. Bridget was also able to find me a great rate for the mortgage on my new house too! Definitely recommend.
Natasha · 26 August 2018
★★★★★ 5/5
GoogleWe received an excellent service from Danielle from the very beginning of the sale process right to the very end. During that time Danielle was always prepared to go the extra mile Thank you.
Nick · 16 April 2022
★★★★★ 5/5
GoogleLily and her team at Connells (Sherborne) sold me and my partner our first home. I found Lily and her team professional and helpful throughout the buying process and would use them in future. A very good and knowledgable team.
Alex · 26 August 2018
★★★★★ 5/5
GoogleGreat team. Great manager. Hard working, and puts the customer first
John · 27 May 2024
Agent replied · 24 August 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey managed to sell our house twice very quickly, unfortunately the first buyer pulled out at the last minute through no fault of Connells, but we returned it with them and very quickly had another sale with them and now we are awaiting completion. Overall we were very happy with Connells of Sherborne and would gladly recommend them.
Linda · 28 May 2023
★★★★★ 5/5
GoogleI received a very professional and courteous service from this estate agent in conducting a recent confidential valuation of my house. The agent who visited my house to conduct this was well informed about local market conditions and was able to provide me with a realistic valuation taking account of house prices in my local area.PositiveResponsiveness, Quality, Professionalism
Graham · 25 August 2021
★★★★★ 5/5
GoogleLily and her team offer a friendly and helpful service, highly recommended.
Natalie · 26 August 2018
★★★★★ 5/5
GoogleWhat a professional agent. Sarah gave us absolutely brilliant service and if i were selling in the area would not hesitate to market my property through her.
Sarah also gave her clients a first class service, promoting their properties …
Maria · 16 April 2022
★★★★★ 5/5
GoogleAll the team at Connells were friendly, professional and efficient throughout the very long drawn out process of buying a house during the Covid lockdown. In particular, Danielle stayed in touch, answered questions and made sure that everything went smoothly for completion.PositiveResponsiveness, Professionalism
Ros · 25 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
