Trusted Agent profile

Connells reviews

4.6

★★★★★ Excellent

84 reviews across 2 platforms

84 St. Thomas Street, Weymouth, Dorset DT4 8EN

Connells's Dorset office at 84 St. Thomas Street is rated 4.6 out of 5 across 84 reviews on two platforms, including 81 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

81

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dorset office, from every platform, shown as written. First names only.

5/5

Google

Had a valuation today from Paul Barron of Connells Weymouth…… I was very impressed. He arrived on time, was impeccably dressed and polite and also asked if it was ok and then removed his footwear as he entered my property…. What a gent ! He had obviously been working hard since I booked the appointment. I thought he would just turn up , look around and give a market “ guestemate ” !!!! He produced a dossier of other properties that were recently on the market, similar to mine and of what value they were on for and on what the initial selling price was and time periods of sale. So I could get a guide of the current market situation. He explained what Connells was all about and also future costs if I decided to go ahead with them , and put my property on the actual market. There was no pushyness, no sales pitch, just straight honest information, making me feel at ease in what can be a daunting situation. If you can’t decide what estate agent to choose, as there are quite a few in Weymouth. I would definitely suggest you give Connells a try. In my opinion 100% professional. Pleasure to meet you Paul. You are a credit to the company. Thanks for your help. Wayne.

Wayne · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to share your experience with Paul at Connells Weymouth. We are thrilled to hear that he provided you with a comprehensive and professional service. Our team takes pride in delivering top-notch customer service and we appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Paul Barron was exceptional in the service he gave us. We were coming out of area and registered with many agents. He was the only one who listened to what we wanted and contacted us. He then arranged a block of viewings and all were exactly what we had said we were looking for. One stood out for us personally and we were able to offer the same day and secure the property. He truly was a pleasure to be with extremely friendly but professional.

Jill · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words, we are thrilled that Paul provided such exceptional service during your property search. Our team prides itself on listening to our clients and finding the perfect fit for their needs. We are happy to have helped secure your ideal property and hope to continue exceeding your expectations in the future. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A big thankyou to Richard for all his help, advice, knowledge and understanding during our Bungalow purchase through Connells of Weymouth. Unfortunately, we had to withdraw from the purchase due to unforeseen circumstances. Richard is a credit to Connells and when we return to the housing market in the future, we will be heading straight for Connells and hopefully Richard.

Jonathan · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently dealt with Connells in Weymouth whilst looking to value and market my house. I found the staff was very helpful and knowledgeable and guided me through the process step by step. They was not pushy at all and let things go at my pace. I dealt with Paul who I felt was very professional and the other staff I found very helpful. I'd recommend anybody that is wishing to buy or sell to use Connells. Well done guys!

Gary · 16 April 2025

Agent replied · 9 January 2025

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Gary! Kind regards, Lucy, Customer Relations.

5/5

Google

We have recently had several property viewings with Connells to which we received a great professional service from Paul Barron who was not only knowledgable about the properties Connells were selling however had extensive in depth knowledge of the whole local market which was very comforting when we were being relayed information on different properties. Would highly recommend Paul of Connells if you require an experienced, informative and friendly local estate agent that goes above and beyond!

Daniel · 23 March 2025

Agent replied · 26 April 2025

Thank you Daniel for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Had an amazing experience viewing properties today with jay. He had great knowledge of the properties and helped me with any questions. Then went to the branch to go through mortgage with Natalie and she was amazing took her time and showed me all the best options for me. I would highly recommend any one to go to this amazing team. Such an amazing experience as a first time home buyer. Thank you.

Lee · 16 April 2025

Agent replied · 30 August 2025

Thank you Lee for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

We sold our house within 10 days of it being on the market. Paul and Claire were extremely helpful, nothing was too much trouble! Paul sold us our house 4 years before we decided to sell up so he knew what we had done to the house. Both Paul and Claire spoke to solicitors/our buyers etc with any queries we had. We would definitely recommend using them to anyone! Thank you both

Michelle · 16 April 2025

Agent replied · 16 April 2026

Many thanks for the great recommendation, 5* review and your kind words Michelle. Best wishes, Lucy, Customer Relations.

5/5

Google

Wow .. what can I say, I only rang connells for a bit of advice on buying a property as a first time buyer, Anthony the mortage advisor asked me to pop in for a chat , he stayed super late for us as we finish work late, he went through all the details with us and managed to get us a Mortgage approved with in 12 days!!! Anthony also set up all of our insurances and got us in touch with the solicitors who also got the ball moving very quickly. We was in our new home with in 8 weeks all thanks to Anthony and the team at connells and couldn't recommend them enough, they check up on you during the progress and have same day answers for Any chasing ... thank you again for making this a stress free progress :)

Shannon · 16 April 2024

Agent replied · 26 August 2024

Many thanks Shannon for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Connells Weymouth (especially Robbie) were excellent. We viewed the property a few times, as young (pensioners), he was polite, knowledgeable and patient!! Thank you Connells, we’re moving in the New Year.

Karen · 19 December 2025

Agent replied · 26 December 2025

"Thank you for your kind words about Robbie and our team at Connells Weymouth! We are dedicated to providing exceptional service to all of our clients, regardless of age. We are delighted to hear that you had a positive experience. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Me and my husband have had an amazing experience buying a property through Connells Weymouth (with some support from Natalie in the Dorchester branch who we also couldn’t recommend enough)! Robbie and Jay have particularly spent a lot of time and effort in the process, especially since we are first time buyers and this was all new to us. So a big thank you again! We would recommend to everyone buying/selling a property!

Mia · 16 September 2025

Agent replied · 26 December 2025

Thank you for your kind words! We are thrilled to hear about your wonderful experience with our team at Connells Weymouth and Natalie at the Dorchester branch. We are dedicated to providing exceptional service to all our customers, especially first-time buyers. Thank you for choosing us and for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

**⭐⭐⭐⭐⭐ **Outstanding Paul Barron went above and beyond when valuing our properties. His thorough research, detailed market knowledge, and extra time spent assessing each home were impressive. Professional, knowledgeable, and genuinely dedicated, highly recommend! **Exceptional service, would use again!**

Tamasine · 30 April 2025

Agent replied · 26 April 2025

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

4/5

Google

As a first-time homebuyer and someone relatively new to the UK, I initially approached the mortgage advisor Natalie Froster just to explore my options, honestly thinking I wouldn’t be eligible for a mortgage. But from the very first meeting, she was incredibly supportive, knowledgeable, and reassuring. She took the time to walk me through the entire mortgage process step by step, explaining everything clearly and patiently. Her guidance made what seemed like a daunting journey feel completely manageable. Thanks to her hard work and dedication, I was not only approved for a mortgage but also successfully completed my home purchase in November 2024. I’m truly grateful for her help and would highly recommend her to anyone, especially first-time buyers who might be unsure of where to start. Her expertise and encouragement made all the difference. Thank you again! Jaya

BlazeX9 · 8 June 2025

Agent replied · 26 December 2025

Hello Jaya, Thank you for sharing your experience with us and for highlighting Natalie's exceptional support. We're thrilled to hear that she was able to guide you through the mortgage process and help you achieve your goal of purchasing a home. Your recommendation means a lot to us, and we appreciate your kind words. Best regards, Lucy, Customer Relations Team

4/5

Google

My husband and I bought our first property through Connels and dealt mainly with Clare Cross. Overall it was extremely slow process (7 months, 3 parties in the chain! ) but this was not the fault of Connels. Clare was very responsive to queries and gave a very professional yet personalised service. She tried to get things moving quicker when she was able to which we were very grateful for! We have no plans to move again, but wouldn't hesitate to use connels or recommend them to other people.PositiveResponsiveness, Professionalism

Emily · 27 August 2022

Agent replied · 26 August 2024

Hello, Thank you for taking the time to leave a review and recommendation. We are glad to read that the team have provided a four-star service!

5/5

Google

Paul Barron was extremely professional & remained in contact throughout the entire process. A wonderful team & thoroughly enjoyed working with them for my purchase. Cheers again

Caroline · 30 May 2025

Agent replied · 26 August 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The service was really professional from Connells and were always really quick to reply to emails and calls. Harriet and Dawn were amazing and so friendly! Definitely would recommend.

Jessica · 16 April 2025

Agent replied · 25 October 2024

Hello Jessica, Thank you so much for your wonderful 5* review! We're thrilled to hear that Harriet and Dawn provided you with such professional and friendly service. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

4/5

Google

Rob and his team provided a first class job during a difficult and at times frustrating time, well done

Steven · 16 April 2025

Agent replied · 22 January 2025

Thank you for your lovely review Steven. Best wishes, Lucy, Customer Relations.

5/5

Google

We would like to commend Mr Paul Barron who visited our flat in Weymouth to advise on its value for resale. He spent almost an hour in discussion with us and provided a weath of information which he had researched prior to his visit. His level of professionalism should be applauded and we will definitely use Connells estage agents when we decide to sell.

Yvonne · 16 April 2025

Agent replied · 16 April 2026

Thank you for your brilliant 5* review and thank you for your kind words Yvonne. Best wishes, Lucy, Customer Relations.

5/5

Google

The 5 star review is left in particular for Jay Philips. We had a patchy service until he joined the team, but he did an amazing job selling our property and must be worth his weight in gold to that team !if you need an agent be sure to ask for Jay

Jade · 31 July 2025

Agent replied · 30 August 2025

Thank you for your glowing 5* review Jade. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Franklin road estate agent Robbie wills above and beyond very helpful we could not ask for a better person to help us his a diamond even on his day off his still keeping us updated on progress would highly recommend

Mark · 27 September 2025

Agent replied · 26 December 2025

Thank you so much for your kind words and praise, ! We are thrilled to hear that Robbie from Franklin road estate agent went above and beyond to provide you with excellent service. Your satisfaction is our top priority. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Robbie and Natalie were a great help throughout our process.

Teona · 2 March 2025

Agent replied · 30 August 2025

Many thanks for the amazing 5* review Teona. Kind regards, Lucy, Customer Relations.

1/5

Google

Waste of time miss sold auction as not explained then tell me it's the auction house not them but signed with them confusing and very arrogant I ended up doing the showing as they could not be bothered also waiting for showing did not tell me they had canceled and on way home as I'm awaiting for them to come had to phone office to see if it was still going on waste of time

Andrew · 16 April 2024

Agent replied · 26 August 2024

Thank you for making us aware of your experience, please do contact us via complianceresidential@connells.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.

5/5

Google

Our house sale, although fraught with some problems within the chain, not the fault of Connells, we did complete in the end. They kept us updated at all stages of the sale. If it had not been for Clare, in particular, with Paul and Katrina who were all willing to go the extra mile, whilst remaining helpful and professional at all times, we might still have been waiting to complete!! Thank you to all at Connells. You were first rate!PositiveResponsiveness, Quality, Professionalism, Value

M · 27 August 2022

1/5

Google

We've been let down by these agents, the Property Ombudsman decided in our favour now. I guess when things go wrong it exposes what really is in people. After 5 months from accepted offer and being pulled about by the agent Ms Cross and her friend (the seller) to believe we're buying the flat and taking over the holiday let business, the seller changed her mind! Apart of the upset this caused, we incurred financial losses, searches, everything was done. The seller and Ms Cross both became hostile the minute this happened, but I asked a question about the money we spent. Ms Cross said we'll get it back 'as it's not our fault'. When I sent her an email to kindly proceed with getting the money back as she said, she never replied. It was an added insult so we complained. To our shock we learned that Ms Cross and her friend the seller infringed my private emails which is illegal and forwarded them to the head office. It was the agent's job to remain fair and impartial to both sides, I'm speechless about the unprofessional, sly manner she's acted. When this didn't work, the agents made up incredibly detailed lies how a 'member of their team Anthony called us, was sympathetic....'. Not only the content of the made-up call is a lie but they've never made this call, which was easy to prove. They are proven liars, therefore not suitable to do business with, they could work for Mr Johnson. Response to Connells dated comment : Time to get off your high horse, the TPO concluded you've not acted within your obligation. Why did you make up all the lies, when you claim to have done everything right?

Daniela · 27 August 2023

Agent replied · 26 August 2024

We are sorry to hear of your continued dissatisfaction. We understand that you have progressed your complaint through our Internal Complaints Procedure, an investigation has been conducted that did not support your viewpoint. You have the information available to progress to The Property Ombudsman, should you wish to explore additional recourse. Thank you again for your input, advice and guidance

5/5

Google

Fantastic People, Fantastic Service. As a buyer new to the area, Connells Estate Agents Weymouth were everything I could have wished for. Particularly, wish to highlight the customer care and general care afforded by Clare and Anthony in supporting the process to provide a new home for my family. Appointments, general advice and updates on the progress of the purchase were executed to fit my needs - just excellent. Thank you - will use again.

Keith · 27 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells

How many reviews does Connells have?

Connells's Dorset office has 84 reviews across two platforms: 81 on Google, 3 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Connells's rating?

Connells is rated 4.6 out of 5 across all 84 reviews, and 4.6 out of 5 on Google from 81 reviews, checked 9 October 2026.

Where is Connells's Dorset office?

Connells, 84 St. Thomas Street, Weymouth, Dorset DT4 8EN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.