Connells reviews

★★★★★ 5/5

Google

My experience using Connells Blandford office was very positive. The process was convoluted due to the auction method used to sell the property but the staff helped navigate the difficulties and resolve issues in time for the auction deadline to be achieved. Special thanks to Debrah, Patrick, and Millie who arranged the mortgage, they all went the extra step to help!

Mark · 16 October 2025

★★★★★ 5/5

Google

The team at Blandford were outstanding and went above and beyond, with a last minute viewing request at 7pm long after everyone else was closed, whilst the property was not for us, we greatly appreciate the effort.

Simon · 11 May 2025

★★★★★ 5/5

Google

We recently had dealings with Connells of Blandford and were assigned Olivia Curtis as our contact. Olivia was diligent, polite, and eager to help. She stood out among many other agents in the area, and we wish her the best of luck in the future. Thank you.

Fern · 7 June 2024

★★★★★ 1/5

Google

In my personal opinion very unethical and potentially breached estate agent’s code of conduct. Code of Practice 4A "When you give advice to someone selling their property, any figure you advise, either as a recommended asking price or as a possible selling price must be given in good faith and must reflect available information about the property and current market conditions and must be supported by comparable evidence. You must never deliberately misrepresent the market value of a property" Code 1E "You should provide a service to both buyers and sellers consistent with fairness, integrity and best practice; and you should not seek business by methods that are oppressive or involve dishonesty, deceit or misrepresentation. You must avoid any course of action that can be construed as aggressive behaviour (*) or harassment (*)" I was shown a property as a first-time buyer where I was informed by the agents the seller would not accept anything less than £125,000 despite being advertised as “Offers above £100,000”. Halifax came out to undertake a valuation of the property and stated it was only worth £115,000 and Natwest came back with a valuation of £110,000. My counteroffer of £112,500 was rejected and the sale subsequently fell through 2 months into the conveyancing process. Connells should have valued property and realised that the asking price by the seller was way above the valuation that any high street bank would value the property at and therefore it was entirely unethical to allow a first-time buyer unknowingly to enter the sale process knowing it was more than likely that later down the conveyancing process someone with a mortgage was never going to be successful and should have, at the very least inform the buyer of this fact. This was in my opinion incompetence at best and deception at worst. Connells in my opinion knew that the property was over valued and attempted to take advantage of a first-time buyer and were so complicit in the seller’s greed/or delusional belief of the property’s value, they were happy to take a first-time buyer all the way to the end if they could get away with it. Fortunately for myself Connells went too far and the banks refused the mortgage. Please do your homework, make sure you get a valuation as well as a survey, and do not accept estate agents at their word. In my own personal opinion I do not believe this was a genuine mistake. Connells knew the property was over-valued and were quite happy to allow me to pay for it, potentially putting me in negative equity later down the line. The property remains on Rightmove and the Connells website back on sale and advertised as previously “Offers above £100,000” despite being told this morning that they seller was likely going to let it again when just yesterday it was marked as subject to contract. It seems that Connells might be trying to do the same with another person and sell a property that they now know has been valued by two high street banks at £110,000 and £115,000. They seem to want to get themselves into trouble. I am considering taking the matter further. I very much doubt they will show people around the property and say that two high street banks have refused a mortgage based on the sellers requirement of £125,000. After Lucy's response on 04/02/24: Thank you for your comments Lucy as I might well contact you, however I am sure it would be of great reassurance to the community of Blandford if you could assure them publicly by replying to me again, that anyone viewing this property from now on will be informed: A. Halifax have valued the property at 115,000 and Natwest at 110,000. B. Anyone with a mortgage will be required as a result to put down an extra 10-15000 extra Are you able to that for us Lucy? I think you should if you are complying with the code of ethics but some how not convinced you will I will be in touch more formally at some point in the future. Edited. 19 Feb/16March. Why now advertised offers over 130,000? valued 15 - 20,000 less. R U telling buyers? Reported 2 Action Fraud.

Paul · 16 April 2024

★★★★★ 5/5

Google

Experienced staff with wealth of expirence that get results, sold a house in Milborne st Andrew that two other agents could not.

Paddy · 16 March 2026

★★★★★ 5/5

Google

John and Jay were fantastic and really worked hard to sell Dads house. Communication was brilliant throughout. I really can't fault anything and have no hesitation in recommending them.

Mike · 26 April 2024

★★★★★ 5/5

Google

Nicola at this branch is fabulous. I didn’t actually buy through them, but was looking for someone else out of area, and she was absolutely fantastic with advice on areas to look in for friends. If I was ever going to buy in Blandford, Nicola would be my first point of call! Thanks Nicola!

Robbie · 27 April 2023

★★★★★ 5/5

Google

Jay Phillips was so good to take the time to come around and help me with a price on the property with my remortgage. If i look to sell my property I will defiantly be going back to Jay. I would highly recommend Connells the whole team are friendly and so professional..

Archer · 16 April 2023

★★★★★ 4/5

Google

I would like to thank Charlie for all her help in helping us buy our home It can be very stressful but with you guiding us through the whole process it was stress free, I would also like to thank Teresa for all the help in getting our mortgage I would recommend you to all my friends and family you were all very professional many thanks Kevin, Flo

Kevin · 16 April 2018

★★★★★ 5/5

Google

Can't say enough about the service and support that I've received from the guys at connells blandford whilst selling my late fathers house, very professional and committed to making things as easy as possible. Completed yesterday and Kelly was even phoning me to check everything was going through despite it being her day off xxx top marks x

Sally · 16 April 2021

★★★★★ 5/5

Google

Very helpful and friendly service. Problems that arose were acted upon to the max of their abilities. Viewings to suite. Kept up to date. Also recommend their in-house solicitors.

Simon · 29 August 2024

★★★★★ 1/5

Google

Totally not professional. very disappointed with non service.’had to chase Jay all the way’ very misleading wasted a lot of my time and MONEY

Tracie · 26 April 2024

★★★★★ 5/5

Google

I can't thank Jay and his team enough for the support they have given to us through our journey. Great people.

Eclectic · 14 June 2023

★★★★★ 5/5

Google

I can't thank Jay and his team enough for the support they have given to us through our journey. Great people.

Clare · 27 April 2023

★★★★★ 5/5

Google

Thanks very much indeed to Nicola and the team! You have been fantastically helpful and responsive during the purchase of my first property.

Aaron · 16 April 2022

★★★★★ 1/5

Google

Deceitful and dishonest estate agent.

Terry · 26 April 2024

★★★★★ 5/5

Google

Connell Estate Agents have been absolutely fantastic in all areas of helping me sell my property. The Marketing, viewings, updates and advice has been second to none. My house sold within 4 weeks of being on the market and even got more than the asking price!! Thank you for all your help, highly recommend this company to sell houses.

Baz · 16 April 2021

★★★★★ 5/5

Google

The team here at Connells were brilliant. From start to finish Annabel and Oscar have been there to help throughout the whole buying process. Chris the mortgage consultant in the office was a star, he managed to save me a lot of money on my mortgage, when I originally thought I had the best rates with my bank! Thank you to everyone at Connells in Blandford!

Edward · 15 June 2018

★★★★★ 5/5

Google

I am due to complete on a property sold by Connells Blandford (my own house was a private sale) I have not moved in 25yrs the lower chain was 'complicated' . Without Connells help knowledge and professionalism we would not be moving in to our dream home next Monday, I cannot recommend the Blandford team highly enough.

Caroline · 16 April 2021

★★★★★ 5/5

Google

We recently viewed a property and had the pleasure of being shown around by Oscar. Although he looks and is in fact very young he was both extremely knowledgeable and professional. He is a real asset to Connells and challenges the stereotype of an estate agent. I would highly recommend him.

Nige · 16 April 2020

★★★★★ 5/5

Google

I purchased a property through the Blandford office and Nicola dealt with me and was very helpful throughout the whole process.

Carole · 16 April 2022

★★★★★ 1/5

Facebook

deceitful and dishonest...

Terry · 20 November 2023

★★★★★ 5/5

Google

Throughout the whole process they have gone above and beyond to help with our house sale. Can't recommend them highly enough.

Nancy · 16 April 2021

★★★★★ 4/5

Google

First class quality of service from every member of the team.Consistently Professional with excellent communications. My thanks to you all.

Susan · 16 April 2021