Austin and Wyatt reviews

★★★★★ 5/5

Google

We decided to choose Austin and Wyatt Parkstone to market our house, and we are very glad we did. From start to finish they were all exceptional and answered any queries however small or large, in a timely manner. They were excellent with chasing of solicitors to get the process moving quickly for us, and chasing up any hold ups and informing us quickly. A big thank you to Dawn, John, Tony and the branch manager Tom, whom we cannot fault. Our onward purchase is also through a different Austin and Wyatt branch, who again have been faultless. We would not hesitate to use them again.

Alice · 16 January 2026

★★★★★ 1/5

Google

Avoid at all costs. We had the misfortune of having to work with Tony. I recommend recording all calls and getting everything in writing. He was indiscrete about owners which made us feel very uncomfortable. He made it seem as though we had to use their conveyancing and solicitors, insisting we come to their offices to sign up. There were so many inconsistencies in everything he said that we felt lied to. He gave the sellers incorrect information, claimed we had agreed exchange dates when we hadn't and made the process exhausting, unhappy and prolonged. If you can, go elsewhere or request someone different.

Blaze · 11 August 2025

★★★★★ 5/5

Google

A really positive experience with Austin & Wyatt, we have bought our dream house through them! They were responsive to our queries, co-ordinated a clean at the property as well as tradesmen so they could quote on potential work. A small hiccup on the second viewing was quickly rectified. They were a genuine pleasure to engage with, Dawn especially is a credit to their branch office ably supported by her manager Tom. Plus thanks goes to John for arranging the clean!

David · 16 October 2025

★★★★★ 5/5

Google

Tom, Tony & the team at Austin & Wyatt Parkstone were brilliant at helping us with our first home purchase. Couldn't recommend them enough. Very professional and great customer service. Thank you guys and keep up the great work :) Mr & Mrs Uddin :)

Lynsey · 21 March 2025

★★★★★ 5/5

Google

We’ve just moved into a lovely home and I still can’t get over how easy and smooth the process was! Finley & Andy were amazing from beginning to end and I cannot thank them enough. Will definitely come back to you guys in the future!

Lauren · 15 March 2025

★★★★★ 5/5

Google

Nicholas and the team in Lower Parkstone provided me with excellent service. He realised that my property was undervalued by other agents and managed to get me a substantial increase in my home.Their customer service is second to none. He provided me with regular updates, viewings throughout the sales progression. I couldn't recommend Austin Wyatt enough ,as they have gone beyond and above my expectations after having a poor experience withe other local agent.

Paul · 18 June 2023

★★★★★ 5/5

Google

Dealt with John here at Austin and Wyatt and have to say he was a great help throughout my first ever home purchase. Always there to answer my questions and made the process as easy as I could imagine it being. The whole team were great and would recommend.

Tom · 16 April 2024

★★★★★ 5/5

Google

I have bought many properties over the years, have dealt with many agents over this time, and know and appreciate when someone is good at their job. I first started to deal with Lewis at Austin Wyatt at their branch on the Ashley Road, Poole. Lewis was very attentive and was hands on once we started to negotiate. Steve, the branch manager and senior negotiator at Austin Wyatt always returned my calls was happy to show us the house again during the negotiations, he highly recommended his mortgage advisor, which we took up the offer. Mark their Mortgage advisor arranged everything in a highly professional manner. All in all, I cannot fault them all for the service we received and offer them a big thank you for their time and help.

C · 19 June 2019

★★★★★ 5/5

Google

Had an easy sale with Tom and his team. He was able to sell our house in a matter of days. They made things as easy and stress free as possible for us.

Dot · 19 May 2024

★★★★★ 5/5

Google

Great service from the team. Thanks Tom, John & Tony for selling my house and helping to deal with a difficult sale. Would definitely recommend to any potential sellers.

Sharon · 19 May 2024

★★★★★ 5/5

Google

Austin and Wyatt were used for my recent purchase. All the team were very helpful in working to get the purchase completed. Would not hesitate to use them again. Many thanks all

Emmerson · 16 November 2025

★★★★★ 5/5

Google

We used Austin & Wyatt Parkstone for the sale or our home and they were great. Helpful and understanding of all our questions, would use again. Very professional.

Luke · 16 December 2025

★★★★★ 5/5

Google

John, Tom and Tony were excellent, they provided a professional, faultless and knowledgeable service throughout. I highly recommend if your looking to sell.

Ryan · 19 May 2024

★★★★★ 5/5

Google

Emily is an incredibly helpful mortgage broker who consistently secures excellent deals for her clients. Highly recommended!

Mark · 19 May 2024

★★★★★ 5/5

Google

We were blown away with how amazing Andy & Finley found us new tenants who are absolutely perfect fitting for our holiday home to let out for short period they handled every detail and truly professional agents very professional service. Look forward to keeping business relations continuing. We

Sushi · 20 November 2024

★★★★★ 5/5

Google

Steve Horder the branch manager could not of been more helpful with the processes of selling my house, he kept me informed at every step even with difficult market. Steve demonstrated professionalism while also a good old fashioned customer service. Steve made a stressful process easy.

Barrie · 19 June 2019

★★★★★ 5/5

Google

Recently moved into my first rental property with the help of Finn and Andy, both of which were fantastic at every stage whether it be answering questions, viewing the property. …

Ethan · 16 April 2025

★★★★★ 5/5

Google

Amelia showed us around a property last Saturday and was extremely diligent, friendly and helpful. Politeness and presentation DO make a difference and she is an asset to Austin & Wyatt in Parkstone. Although this property wasn't for us, I wouldn't hesitate to view more properties with Austin & Wyatt. The questions we were asked as buyers and the care taken, would be extremely reassuring should I ever come to sell my property with this agent. Amelia, thank you for making our viewings on Saturday more positive, you were leaps and bounds ahead of all competitor agents we viewed properties with.

Ross · 18 June 2020

★★★★★ 5/5

Google

I have had several viewings with Dawn who has been very helpful.

Niomi · 16 July 2025

★★★★★ 1/5

Google

Worst estate agents we came across. Lied to us and conned us out of money and we had to pull out of a sale. Told us they would only accept our offer if we used their conveyancing services and mortgage advisor service which I now know is illegal. Preyed on us as first time buyers. Had the chance to put things right when we made a complaint and they never did. If you choose to buy through them get everything in writing as they'll deny things at a later point. Avoid!!!!

Claire · 19 June 2018

★★★★★ 5/5

Google

I would recommend Austin & Wyatt for their great service, especially from Finley Davies ! He was always very professional, quick to respond to our inquiries, and very kind.

Pi · 23 June 2024

★★★★★ 5/5

Google

Had great customer service from many of the team, Coltyn, Dawn, and Jayne. They made sure we understood and were clear, friendly but professional

Amy · 16 September 2025

★★★★★ 1/5

Google

Extremely rude and condescending staff and offered very little in the way of an apology when raised with manager. Male staff clearly think women are beneath them. Told I MUST speak to their mortgage brokers if I wish to place an offer - which is entirely untrue and hard sales. Avoid this company when buying or selling.

Claire · 18 June 2021

★★★★★ 1/5

Google

I was very disappointed Tony the sales person did not show up for his appointment and left a couple standing outside in the cold I had to show them around then he embarrassed me to the point of no return I was so upset I will never recommend your company.NegativeQuality, Professionalism

Pauline · 26 August 2021