DM and Co Premium Dorridge reviews

★★★★★ 5/5

Trustpilot

Well what a turnaround

Well what a turnaround. I live in a different area to my Dad and have heard nothing but stress over problems not being rectified with his rental property. I have recently been in touch with Julianne from the office and the communication has been amazing. Things getting sorted, if they can't be sorted - regular updates - and that's all you want so you are not left in the dark. Thank you Julianne - can't recommend you and your company enough now. You are a superstar. I am now looking forward to sleeping at night :-)

Sue · 20 July 2024

★★★★★ 5/5

Facebook

I have been dealing with Elise in Lettings and she has been great. I have been looking for a short term flat rental and time was of the essence as a deadline loomed. Whilst Elise didn’t have anything suitable for me she checked in every week to see how my search was going and to remind me she was still looking out for me. It really helped calm me to know I wasn’t the only person searching. Thank you Elise. X

Sammy · 1 December 2021

★★★★★ 5/5

Trustpilot

Great agents to work with

I have worked with DM&Co several times now. The staff are always very professional, friendly, articulate & efficient. Would recommend this agent 100%. Special thanks to Steph, Gabrielle & Chiara for being so helpful 😊

Jenny · 8 January 2026

★★★★★ 5/5

Trustpilot

Fantastic service from the lettings…

Fantastic service from the lettings department in renting out my property. From Gabrielle initially overseeing bringing the property to market, to all the effort put in by the team of Kate and Chiara from start to finish in finding me a suitable tenant in a timely manner. An extra thanks to Chiara for your tireless hard work, patience and reassurance !! Thanks very much 👍

P · 5 June 2023

★★★★★ 5/5

Trustpilot

Brilliant service!

We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell - advice that paid off as it sold in 2 days and for more than the asking price! They managed all viewings and the only thing we had to do was tidy the house in preparation!

Satisfied · 1 May 2026

★★★★★ 5/5

Trustpilot

Great service

Great service! Evie and the team persevered and dealt with every hurdle that was thrown at us with the sale of my apartment! They were able to generate lots of interest from the get go and would keep me updated throughout the process. A great job on a very tricky sale! Would highly recommend.

Matt · 9 February 2024

★★★★★ 5/5

Trustpilot

Excellent service great team

Our experience with DM&CO from start to finish was excellent. Our main contact Ann Wood was very professional and guided us through our sale and purchase of our new home , going above and beyond to make the experience as stress free as possible. The rest of the team were always very accommodating and helpful whenever we needed to contact DM&CO with any questions. We would recommend DM&CO ,Ann Wood and the rest of the team for there excellent customer service

Simon · 21 May 2024

★★★★★ 1/5

Trustpilot

Poorly managed sales progress

I was left to fend for myself as soon as the sale was agreed. I was initially sold DM & Co as being different from the competition and their fees reflect this. There was no email or call after sale agreement other than in reaction to my calls. I have been left to manage the sales process and ask the telling questions.To elaborate. There was no proactivity nor satisfactory due diligence of purchaser’s proof of funds, (in my opinion). They took the purchasers word on all claims made and didn’t check the veracity of their statements. They didn’t cross reference with the purchaser’s agents until I suggested this. On more than one occasion I had to suggest they check the purchaser’s statements. The purchaser didn’t instruct his solicitor until 2 months after the sale was agreed. This has cost me time and money.This agency is more expensive than others though they fall short of their claim to warrant the cost by being superior to their competitors. Their only claim is in achieving a sale that I agreed that could still fall through. I have a further property to sell next year and I would think long and hard before considering them again unless their practices changed.

John · 7 January 2021

★★★★★ 5/5

Trustpilot

Amy managed the purchase of my…

Amy managed the purchase of my maisonette and gave exceptional service. She streamlined the process superbly. She is a fantastic communicator and brilliant at her job. Nothing was too much for her and always gathered required info speedily.Victoria and Evie were also fsbulous, in Amy absence. Would definitely use DM & Co's services again.

Sarah · 8 December 2023

★★★★★ 5/5

Trustpilot

Personal and dependable.

Great homebuying experience as a first time buyer. Our estate agent Ann was always free for contact and helped so much in smoothing out any problems we had and chasing up to help move the conveyancing along. Would recommend!

Kieran · 15 September 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Dominic and his team!

After recently completing on the sale of my property. I can not recommended DM and Co highly enough. Dominic and his team provided a professional yet personal service. I was kept up to date every step of the way during my sale, and there was always someone on the end of a phone, or email, to answer any questions quickly and helpfully. Given the current situation with the covid-19 pandemic, I have to give them extra credit for their continued hard work and professionalism getting the sale through. I would not hesitate to recommend them and would definitely use them again in the future. The whole team have great local knowledge and were there to talk to throughout the sale, making what can be a stressful process a little less so!

J · 28 April 2020

★★★★★ 5/5

Trustpilot

Exceptional service Our experience with D and M has been…

Our experience with D and M has been superb. We viewed lots of properties with Kathy Griffiths and her team over a 2 year period. Kathy has been fantastic , very honest and most importantly patient with us! We found our lovely home and everything went smoothly. The advice and help that we received exceptional. I always felt comfortable and easy to talk to Kathy and over time we have become friends I would highly recommend their services for anyone looking to buy or sell in Solihull.

Aliya · 28 February 2024

★★★★★ 5/5

Trustpilot

Bought (off market) and Sold through DM&Co

Excellent service! We viewed a property with Dominic and he listened to what we were looking for in our 'Forever' home and immediately highlighted another property that we may be interested in. We viewed this property off market quickly had our offer accepted allowing us time to sell ours. We decided to sell through DM&Co. Having had very poor experience of other local estate agents recently I can say that this was as stress-free and a sale and purchase could be and DM&Co were key to that. All the staff (Particularly Ann who did our viewings) were professional polite and really seemed to want to sell our house from us. Ann arranged viewings to suit us and was really helpful with her feedback. Through the conveyancing process the team were on top of where each side were and we managed to move on a date to suit all parties well. Thank you DM&Co.

A · 7 January 2020

★★★★★ 4/5

Trustpilot

Sold and Purchased with DM&CO - Very Good.

Having just exchanged on our purchase and sale I'd like to say how professional, helpful and friendly all the staff (especially Ann and Debbie) were at DM&CO Shirley. We had a number of unavoidable setbacks during our sale however DM&CO were superb at sorting everything including arranging new viewings on our property and dealing with other individuals in the chain. If it were not for them I strongly suspect we would not have completed on our purchase and got the house we wanted. A big thank you to you all :)

Rich · 9 December 2019

★★★★★ 1/5

Trustpilot

Very disappointing experience with DM & Co estate agent

Very disappointing experience with D M & Co estate agents. All went well to start with after we signed up with a very nice competent young sales negotiator, however things soon changed when he mysteriously left the company without any warning or explanation.The replacement sales negotiator soon proved to be a pure novice at negotiating, leaving us in a poor situation with three prospective purchasers, even when trying to resolve matters with their director Craig Simmonds as per their policy we were given the statement “well ask yourself if you really want to sell it” that’s some business accument.I would not use or recommend D M & Co estate agents to anyone looking for an estate agent in the Solihull area.

Garyasm · 6 December 2019

★★★★★ 5/5

Trustpilot

Great Team & Elaine was Fantastic!

Working with Elaine, Kathy and the team at DM & Co was an absolute pleasure. They worked really hard and did a fantastic job on our behalf. Elaine managed the sale of our house for us and she worked tirelessly, even when we were faced with some tough challenges. She always came out smiling. I could not recommend enough.

Sally · 10 May 2023

★★★★★ 5/5

Trustpilot

Amazing and helpful service

We had been looking for a family home for a few years and Kathy and Elaine both helped us in finding the perfect one. From start to finish, Elaine kept us up to date throughout the whole process. We are grateful for the help and guidance from Elaine and the team and highly recommend them.

Saryu · 28 July 2023

★★★★★ 5/5

Trustpilot

Absolutely Delighted

DM & Co provided excellent professional service. Always available to deal with enquiries and queries. The professional photographs they provide encourage high volume viewings and give the buyer good reference while sales takes place.We were delighted with the professional sales negotiation provided by Ann.We have moved house several times over a number of years. DM & Co are the Estate Agents we would recommend.Special thanks to Dominic and the Team, Ann, Debbie and Dan for all their help.Best WishesBill & Anne Pickering

William · 27 April 2019

★★★★★ 5/5

Trustpilot

First class

We sold our house using DM & Co’s Premium team. The support we received from Elaine and the team was first rate. They were always available to talk things through, kept us fully informed and really drove the process forward. And always with good humour and professionalism. We would have no hesitation in recommending D&M & Co when selling your home.

Roy · 14 January 2023

★★★★★ 5/5

Trustpilot

Excellent service - thoroughly recommend!

DM & Co made the process of moving house as painless as it could be. I am very grateful to Peter, Ann, Evie and particularly Victoria who have worked tirelessly to make sure things were dealt with sensibly and quickly. They have been brilliant communicators and really took the initiative to get things moving when the chain looked like breaking down. I cannot recommend them highly enough.

Rob · 14 August 2024

★★★★★ 5/5

Trustpilot

Great customer service

Thank you to the Solihull team for the amazing customer service they provided whilst selling our house . Huge thank you to Evie, your communication throughout the process was outstanding. Always at the end of the phone when we needed you . Excellent service!

Michelle · 22 February 2024

★★★★★ 5/5

Trustpilot

Our second time with DM & Co

Our second time with DM & Co. Peter as usual very knowledgeable and realistic about the market. No hard sell, he presented the options and we valued his thoughts. Would recommend them. Very professional.

Caura · 2 October 2026

★★★★★ 5/5

Trustpilot

Outstanding Support Throughout Our Purchase…

We had a wonderful experience working with Ann throughout our home purchase. She was professional, friendly, and always kept us updated every step of the way. Her support, communication, and dedication made the whole process much smoother. Thank you, Ann, for all your help, we would highly recommend you!

Lucy · 1 July 2026

★★★★★ 5/5

Trustpilot

Elaine was our agent at DM and Co.

Elaine was our agent at DM & Co and she was truly amazing. We’ve bought and sold a good few times and have had some not so great experiences in the past. She was very honest, (a rare quality found from previous estate agents in our opinion) caring and showed great tenacity at all times. She kept us up to date at all times and followed up everything she did with an email and text so we didn’t need to chase anything. Unfortunately our sale didn’t go through but we would have no problem at all recommending her to all our friends. She is a massive asset to DM & Co in our opinion and I would always ask to use her in the future. We also met a few more staff on the phone and in the office and every single one of them were very professional. A rare find and a gem of an agent .

Kate · 20 October 2023