Trusted Agent profile · Dorridge

DM and Co Premium Dorridge reviews

4.9

★★★★★ Excellent

483 reviews across 2 platforms

No. 2, The Forest Shopping Centre, Station Road, Dorridge, B93 8FG

DM and Co Premium's office in Dorridge, at No. 2, is rated 4.9 out of 5 across 483 reviews on two platforms.

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5.0 / 5

9

Reviews on Facebook

Business-wide

Trustpilot logo

474

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dorridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

DM & Co

DM & Co. Homes were amazing. Really reliable and quick at processing. A massive thank you to Chiara and Evie who were both very friendly and a great help, always checking in and made the process so much easier!

Paige · 3 March 2026

5/5

Trustpilot

Excellent service, second to none!

I listed my house with an agent and quickly regretted it! I called DM& Co who expertly took over, everything was arranged very quickly and efficiently.The viewings were well managed and resulted in an excellent offer being made and accepted.I had to leave the uk for Australia, and left my property in their very capable hands, a bit nerve wracking for me as we hadn’t exchanged, but It was expertly managed for me, communication was excellent, and I was reassured if I ever felt concerned. The lawyer they recommended Elaine Townsend at Eric Bowes was excellent, All in all my experience was first class.Special Thanks to Ann Wood and Victoria Stuart (Solihull) for all their care and attention and helping me keep my faith in my property, they were ALWAYS positive, returned calls promptly if not available and were always kind and courteous.The quality of photos and online details were also superb, the photographer was excellent.

Chrisjane · 12 January 2023

Agent replied · 12 June 2024

Wow. What a powerful review - thank you so much. We really do try our very best to deliver excellent service. I wish you all the very best, thank you for your business and I shall pass this across to Ann and Victoria who will be delighted! Good luck down under! - Safe travels, Dominic

5/5

Trustpilot

Excellent service all round

We were delighted with the professional service received from the team at DM & Co, Cranmore. Peter has a wealth of experience, he gave us impartial, realistic and up to date advice in advance of putting our property on the market. Ann Wood, Emma Chance and the team including Amy and Victoria provided great communication and progression throughout the sale process, maintaining continuity within the team. As a result any queries were quickly resolved and everything was completed smoothly within very reasonable timescales. This provided reassurance during a difficult, stressful time for our family. Great quality service, highly recommended. Many thanks to you all.

Karen · 3 December 2024

5/5

Trustpilot

Perfect experience selling my late Moms bungalow

Perfect experience selling my late mom’s lovely bungalow through D&M. From the valuation and exceptional marketing to the expertise and professionalism of Ann’s handling of its quick sale at its asking price. The management and communication of the chain to a successful completion is where most agencies tend to fail from my experience, but Ann and her team gave me complete confidence they were up to date with the current situation and their communication was superb! Thank you D@M too for supporting me through a very sad time losing my mom and selling her home.

Gale · 22 November 2024

5/5

Trustpilot

Excellent Service from DM & Co.

DM & Co is a very pleasant company to deal with. Ann Wood, in particular, made the whole process of selling our house as smooth and as seamless as possible. From the first viewing to the date of completion took 12 weeks. Once the offer was accepted, it took 8 weeks to complete the sale which I think is impressive in the current climate. Ann is a good communicator and has a warm personality. She was always available to answer any queries. Peter and Victoria were helpful too. Thank DM & Co for helping us to sell our house. We received an excellent service.

Anju · 22 November 2024

4/5

Trustpilot

DM&Co delivered for us

We can’t speak highly enough of the fantastic service we got from the Sales team, in particular Kathy and Lisa. They explained and advised us on the optimum way of securing a great sale price and kept us fully informed along the way. We secured a sale very quickly at a price we were very happy with. When we moved on to ‘the Sales Progression’ team we did experience some poor communication issues but after registering our concern this was rectified. So all in all we’d have no hesitation in recommending DM&Co.

Tom · 1 December 2022

Agent replied · 28 October 2024

Thank you Tom - I know that Kathy and the Premium Team enjoyed working with you. All the very best in your new home and we look forward to working on future projects. All the best, Dom

5/5

Trustpilot

The best in the town

I have been dealing with multiple agencies over the years, some good and some not really good. These guys are brilliant! There is an excellent balance of professionalism and friendliness with them. Their communication definitely exceeded my expectations, and I never needed to chase them up. They were happy to go above and beyond with a smile on their faces. 5 Stars!

Ali · 16 March 2024

Agent replied · 12 June 2024

Ali, thank you so much for your kind words. It really does bring about a fantastic feeling knowing that the hardwork and effort that goes into every sale is producing feedback like this. Thank you for putting your trust in DM & Co. - all the very best, Dominic

5/5

Trustpilot

Would definitely recommend DM&Co as…

Would definitely recommend DM&Co as first time buyers. Especially Victoria Stuart who has been with us throughout from the first call when we arranged a viewing for the property which we now have had an offer accepted for. Victoria thank you for your time and effort in communicating with me and in liaison with the vendor it’s made the experience feel personal and not robotic as previously experienced elsewhere. I look forward to continuing contact with you till completion!

N · 30 November 2022

Agent replied · 12 June 2024

Thank you so much for your kind words, it was a pleasure to help you with your purchase. I have passed this across to Victoria who also sends her thanks :)Please shout if you ever need anything else.All the very best,Dominic

5/5

Trustpilot

Elaine went over and beyond to help us…

Elaine went over and beyond to help us secure our sale and in addition was very successful in protecting the negotiated and agreed sale price of the property after the survey had been completed. Elaine was incredibly helpful throughout the entire process and we would definitely go back to the same estate agents and request her as our sales consultant again, when the time comes to sell our next property.

REEVE · 21 August 2023

Agent replied · 12 June 2024

It is heartwarming to read such a positive review. Thank you so much for your kind words, Elaine is a real asset to the team and will be delighted to read this. All the very best, Dominic

5/5

Trustpilot

A highly personal service from the Premium team

A highly personal service from Kathy, Rav and Alison, the Premium team at DM & Co. Their responsiveness and professionalism made the whole process of selling our house smooth. This was even when events changed things. They listened to what we wanted in our next house and found us houses that met our implicit as well as explicit requirements. A pleasure to work with and would recommend.

Joe · 4 July 2026

5/5

Trustpilot

Excellent team at DM & Co

Peter has valued the property several times over a couple of years. His patience and professionalism is outstanding. We have now instructed DM & Co and are now in touch with Emma the office manager. She has an excellent eye for detail, super efficiency and is a pleasure to deal with. We look forward to working with the team on selling the bungalow.

Caroline · 31 July 2026

5/5

Trustpilot

A First Time Buyer Recommendation!

I purchased my first house through DM&Co over the past few months and the process was virtually seamless. There were a lot of potential issues due to the seller being overseas but my queries were answered honestly, fairly and with speed to ensure the purchase went through without hiccup. From letting me view the property before coming to market; to getting my offer accepted; to answering every question raised through the conveyancing and survey process, Ann Wood and Amy Carstairs were essential to this transaction getting done. I can't thank and recommend them enough!

N · 22 October 2024

5/5

Trustpilot

Highly recommend DM&Co

We recently purchased our dream home with the help of Ann Wood as our sales manager, and we couldn't be more thrilled! From start to finish, Ann made the entire process smooth and stress-free. Her expertise and attention to detail were evident, and she took the time to chase solicitors when needed. Ann was always available to answer our questions and provide guidance, making us feel supported throughout. Thanks to her dedication, we now have a home we love. We highly recommend Ann to anyone looking to buy a house!

Matthew · 12 October 2024

5/5

Trustpilot

Excellent customer service

I would like to thank Rav for all her help and patience During the sale of my property we had a few stressful moments which she handled expertly and kept me fully informed. Everyone at DM & Co were just so helpful, friendly and professional from the moment Matt came to value right through to the end sale. I was informed of every step along the way and my experience was excellent. I would definitely recommend. Thank you all at DM & Co.

Christine · 25 September 2024

5/5

Trustpilot

Thank-you to Kathy & Ann!

We dealt with Kathy & Ann in the sale of our property and the purchase of a new one. They were absolutely superb throughout the whole process. Will absolutely recommend them to friends and family.

Omar · 15 February 2026

5/5

Trustpilot

Good experience

We finally moved after what seems like ages looking, but DM&Co were always happy to show us around houses to try and find the one. What was particularly useful was being on their mailing list. When we did find the one, Ann was great, always responsive.

Louise · 23 October 2024

Agent replied · 28 October 2024

Louise - thank you so much! Ann is ecstatic and sends her thanks. All the best, Dominic

5/5

Trustpilot

DM & Co. - A huge thank you - Victoria you are a star!

As a company owner and employer myself, I don’t often get much time to write reviews, but I felt it was important enough & wanted to share our experience of our dealings with DM, and in particular Victoria, who has assisted us throughout the whole process of agreeing the our purchase.Not only has Victoria helped us by guiding us through the process of agreeing the purchase, she has kept in constant contact, communicating with us on a daily basis and it has been a pleasure with someone who is always so positive on the phone, and always comes across with a lovely can do attitude which is a rare quality to find nowadays.We often don't get enough time crediting staff and employees who go out their way and make such a positive impact and represent their employer is such positive light - She's an absolute credit to DM Homes, she should be congratulated for her excellent customer service, and commitment she has shown in helping us secure our purchase.I would be most grateful if you could thank her personally on our behalf.

Dexter · 16 June 2022

Agent replied · 12 June 2024

Thank you so much for your kind words Imran. Victoria is absolutely thrilled to bits - lets get it over the line now :) All the best,Dominic

5/5

Trustpilot

I found Victoria Stuart really…

I found Victoria Stuart really tenacious and down to earth, she always responded to my emails and if I left her a message to call me back she would always respond within minutes, she always kept me updated on proceedings and was very courteous at all times. Victoria was very professional and had a good clear under of the selling process

Mrs · 28 December 2023

Agent replied · 12 June 2024

Mrs Price - Thank you so much for your kind words. Best wishes, Dominic

3/5

Trustpilot

DM&Co get the job done. Highly experienced and professional.

DM&Co set standards which other agents follow in the quality of their sales and innovation of signs. Their staff are without doubt, highly professional and Peter Faithful, their valuer, knows his stuff having grown up in Solihull. He really makes DM&Co, as does Sophie Gwynne at selling. Bottom line - they got my house sold. I would recommend them to others.

Julia · 13 July 2026

5/5

Trustpilot

Professional and approachable

Professional: always. Good communication: always. Honesty and empathy: always. I didn't know DM&Co before selling my fathers house but I could not have chosen better - would highly recommend even when the chips are down they don't give up! Thank you Ann :-) Prior to selling we were going through them to rent which, although we had a change of heart was a very positive experience!

Mr · 20 July 2023

Agent replied · 12 June 2024

Thank you Mr. L - much appreciated

5/5

Trustpilot

Professional, passionate and friendly service

After a few weeks of the house initially being on the market we changed estate agents to DM and Co. and are so pleased we did so. A big thank you to Ann for marketing and selling our mother’s house. Nothing was ever too much trouble, she always responded to our calls and queries expeditiously, sometimes out of hours. Ann always kept us informed and updated throughout the whole selling journey, as well as providing sensible and honest advice from the very outset. We certainly benefitted from her professional, passionate, and committed approach. Emma and the wider Shirley team were always on hand, they too were professional, diligent and friendly at all times, thank you. We have no hesitation in recommending DM and Co.

Nicholas · 30 July 2024

5/5

Trustpilot

Very professional

From the initial enquiry to the final tenancy agreement and key collection both Evie Law and Chiara Gemeli-Williams were extremely helpful, knowledgeable and professional. Having never rented before they both made the process smooth and as stress free as possible. We would happily recommend DM & Co and thank the above for their help.

Grandma · 11 April 2024

Agent replied · 12 June 2024

Thank you so much for your kind words, I am really pleased to hear that the lettings team made your journey as stress free as possible. All the best, Dominic

5/5

Trustpilot

Amazing Kathy Griffiths

I purchased a house from DM & Co via Kathy and she was amazing! After looking at many houses I spoke to Kathy who made the magic happen and found me my dream house. The team at DM worked across the board to make the purchase as easy as possible and had great communication and an honest approach. Thanks again Kathy and the team!

Rishender · 16 August 2023

Agent replied · 12 June 2024

Thank you Rishender - Kathy and the Team were only too happy to assist! We wish you all the very best in your dream home :)

5/5

Trustpilot

Fantastic Experience With DM & Co. Homes

Amy Carstairs was extremely responsive and helpful in the purchasing process of our first home at the start of this year, even when the process was complicated by the previous owners lack of urgency when it came to moving out! Can't recommend DM & Co. enough for your house purchasing needs!

Craig · 28 May 2024

Agent replied · 12 June 2024

Thank you so much Craig - it is never straightforward, but I am pleased to hear that your purchasing needs were satisfied! All the very best, Dominic

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