Every review we hold for the Dorking office, from every platform, shown as written. First names only.
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5/5
GoogleWe have just completed on our sale and moved into our new home and I cannot praise David and his team highly enough. They have all gone above and beyond to assist us with our sale and purchase and exceeded expectations consistently.
Hayley Β· 27 January 2024
Agent replied Β· 23 October 2024
Hi Hayley. Thank you so much for leaving us such a lovely review. We are so pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. David and the team.
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5/5
TrustpilotTom was very helpful in all aspect ofβ¦
Tom was very helpful in all aspect of the purchase. He let us show builders round the house and understood why we wanted to re negotiate the price after the uh restrictive covenant was presented to us. All in all a good experience and nice touch with the candle.
Paul Β· 9 August 2023
Agent replied Β· 22 October 2024
It's been my pleasure. As a company, we don't like to think of ourselves as selling houses, but more as moving people on their property journey. The course of that journey is very often different and assisting with builders or dealing with covenants and negotiations is all a part of the rich tapestry. Thanks for using us Paul and thanks for the review.
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1/5
Trustpilotpaid for professional dishonesty & guinea pigging!!
As a seller, I paid them to negotiate the best price for me. However, I was not buying my next property through them though they tried to sell very very hard from their catalogue. Hence I believe I was made the scape goat to do price reduction to complete the sale !.
Ben Β· 12 August 2025
Agent replied Β· 22 June 2026
Dear Mr Perin,
We can find no record of you as a client and therefore believe this review may be false. As such, we have passed the matter to Trustpilot to help verify your identity.
The comments made are wholly untrue.
If we are mistaken, please contact us directly, where we would be more than happy to meet with you to discuss your experience.
Seymours has proudly served the local area for over 30 years, during which time we have built a reputation for upholding the highest standards.
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5/5
GoogleHuge thanks to David, Penny and the rest of the team for helping with our recent sale. Professional, personable and polished from the start to the end. It helps when you deal with people who know their craft, care about their customers and actually respond to your questions. Wouldn't hesitate to recommend them to anyone.
Mr Β· 9 February 2023
Agent replied Β· 8 February 2025
Hi Mr & Mrs Dennel. Thank you very much for taking the time to leave us such a glowing review! We really appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, David and the team.
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5/5
GoogleSeymours were recommended to us by another happy client and I have also recommended them to others. David and his team are very professional and were always on top of everything, acting as a true partner liaising with all the relevant parties, joining the dots to make the selling experience as smooth as possible. Great service thank you.
Lorna Β· 24 October 2022
Agent replied Β· 23 October 2024
Hi Lorna! Thank you for taking the time to leave us a lovely review. We really appreciate your kind words.
We are so pleased you have had such a brilliant experience with us and that you would highly recommend us! Thank you for your continued support. Kind regards, David and the team.
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5/5
TrustpilotThe can do attitude of Oliver theβ¦
The can do attitude of Oliver the Managing Director is reflected throughout the team outstanding . What they say that they will do they do . First class surprisingly Excellent service.
Graham Β· 15 August 2024
Agent replied Β· 22 October 2024
Thank you, Graham! We're thrilled to hear that Oliver's can-do attitude and the team's commitment left such a positive impression. We appreciate your kind words and are glad we could provide you with excellent service!
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5/5
GoogleDavid and the team were absolutely fantastic, there's nothing I could fault...I went with another agent first and what a mistake that was, as soon as Seymours took over it was a totally different experience, I sold pretty much straight away and the staff went out of their way to help throughout the move whenever needed, can't praise them enough. Just fab π
Lisa Β· 9 February 2022
Agent replied Β· 8 February 2025
Hello Lisa. Firstly, thank you so much for taking the time to leave us such a great review. We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
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5/5
GoogleI cannot thank David and his team enough for handling what has been an incredibly stressful sale of my property. I mainly dealt with David, who was an absolute star throughout, but everyone I spoke to was friendly, professional and always did what they said they would do. I have no hesitation at all in recommending Seymours.
Amy Β· 24 October 2022
Agent replied Β· 23 October 2024
Hi Amy! Thank you very much for taking the time to leave us such a lovely review.
We really appreciate it and glad you had such a fantastic experience!
If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
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5/5
GoogleDavid and his team at Seymours provided an excellent service. They know the market well and gave us good advice on pricing in a difficult market. I was worried that as Seymours are so successful, we might get lost in the crowd, but I felt that we had personal service form David throughout the sale process, keeping us informed of progress up to completion. I would have no hesitation in recommending them.
Valerie Β· 25 October 2019
Agent replied Β· 23 October 2024
Hi Valerie - thanks so much for your kind review. David and the team are thrilled you had a good experience. We strive to give every customer a personalised service, which is why we are individually owned! Do let us know when you need any assistance with your property in the future, we would be happy to help. :)
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1/5
TrustpilotLandlords & Tenants Avoid
This estate agent is the worst. They constantly make errors, give incorrect advice, and fail to complete inventory reports I've paid for and then get them wrong. They rarely respond with actual answers and require constant chasing. Their legal paperwork is also full of mistakes.They've treated my tenants so poorly that I now deal with them directly. Rent payments, which my tenants pay on time, are held for over 12+ days, clearly to earn extra interest.Avoid this agency at all costs. They're incompetent, unprofessional, and unethical.
Helen Β· 10 July 2024
Agent replied Β· 22 October 2024
We're very sorry to hear about your experience and sincerely apologise for any inconvenience caused. We take your concerns very seriously and would like to investigate further to resolve these issues. Could you please provide us with more information about which office or person you've been dealing with? Thank you for bringing this to our attention.
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5/5
TrustpilotSold within a Week at target Price
Within a week we had two offers for our 2 bedroom apartment we owned through Seymours and at the target price in a location that is inundated with flats for sale. They spread the word and started showrounds immediately; and negotiated the selling price. We are currently half way through the sales process. They did get some help from us in getting the flat decorated for sale. Well done and thank you.
Leonard Β· 15 November 2024
Agent replied Β· 23 November 2024
Thank you Leonard for your kind words. Weβre delighted to have secured two offers so quickly for your apartment, especially in such a competitive market. Itβs great to hear our efforts in spreading the word and organising viewings made a difference. Your hard work in decorating the flat certainly played a part too! Weβll continue to support you through the rest of the sales process. Thank you again for choosing Seymours.
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1/5
TrustpilotUnprofessional and dishonest
As the reviews suggest stay away from this unprofessional ruthless company. They have treated me extremely badly during my 8.5 years of renting with them. Seymours have falsified many things on the check out report toGain money for the rogue landlord who they spend their time sucking up to due to his VIP status.They rented me a property for many years that had an illegal EPC rating of F. Rules came into effect in 2019Stating all rentals needed to have an EPC rating of at least E to be let out. Seymours and the rogue landlord ignored these rules continue to let out the property until they were issued an improvement notice by housing standards by the council to fit new double glazing to improve the property. The most hilarious part is they want Β£20 to replace a non working doorbell that was broke when their window fitters installed new windows and an NEW FRONT DOOR and took the doorbell of the mains supply so the door could be fitted. I reported it to them and despite this they are hilarious in trying take my whole deposit for ridiculous things such as this including Β£2 for a lightbulb when the check states there was a missing lightbulb in the first place. Avoid this letting agent please you will regret it for the rest of your life like me.
Michelle Β· 8 July 2024
Agent replied Β· 22 October 2024
Sorry to hear about your negative experience Michelle. We take all feedback seriously and are committed to improving our services. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
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5/5
GoogleI would like to thank David and his team for a 5* service on selling my property. Everything ran like clockwork and i couldn't have asked for a better agent to sell my property. Lovely personable people to deal with and they take communication to a whole new level. Thank you David, Penny, Emma and everyone behind the scenes at Seymours.PositiveResponsiveness, Quality, Professionalism, Value
Emily Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Emily. Thank you so much for taking the time to leave us such a brilliant review. We really appreciate it and glad you had such a great experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
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5/5
GoogleWe literally couldn't recommend David and his team highly enough .They really have given estate agents a good name! David was so helpful from the beginning of the process and all the way through to the very end. He and his staff are always helpful, approachable, professional and genuinely care about making it as easy and stress free for us. I can't thank them enough to be honest!
Ellie and Toby
Ellie Β· 10 February 2020
Agent replied Β· 8 February 2025
Hi Ellie and Toby, thanks very much for such a great review. We are so pleased that you found our service helpful, approachable and professional. We will be sure to pass on the praise to David and the team. Please let us know if you'd like any more help with any property requirements in the future.
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1/5
TrustpilotSeymours are to be slated
So they say to get in contact as a substandard general reply they do to everyone who gives a bad review here but they donβt say how. So I contacted the agent and Angela answers and says sheβs will forward it on to a higher person as she canβt answer any questions and of course no one gets back to me before she rudely tells me that she has another call coming in and has to go because time is money with these guys and cuts me off. If you not going to make them money and your an ex tennant then get the hell out of here is there opinion. Donβt use these illegal traders. They deserve to be investigated. They refuse to let anyone see any properties if they are in receipt of universal credit whether working or not. Youβre better off trying Bourne or the letting centre or curchods. Much friendlier people.
Michelle Β· 7 July 2024
Agent replied Β· 22 October 2024
Thank you for your feedback. We are truly sorry to hear about your experience and sincerely apologise for any distress caused. Your concerns are important to us, and we want to resolve this situation as soon as possible. Could you please contact Vicky McCourts, who is the Head of Property Management in our Woking office.
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5/5
GoogleJamie, David and the whole team were amazing during our sale and purchase. It was a bumpy ride to say the least (no fault of Seymours) but Jamie was superb, very professional and calm throughout. I don't think it would have happened without Jamie guiding all parties to a very satisfactory conclusion!! Thanks so much to the whole team but especially to Jamie.
Dave Β· 24 October 2021
Agent replied Β· 23 October 2024
Hello Dave. Thank you so much for taking the time to leave us such a lovely review. We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, Jamie and the team.
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5/5
TrustpilotProfessional letting service
I have found Seymours a pleasure to work with during the letting of our property. We managed to secure a tenant above the asking price within a few days of exchanging contracts. The entire team have been professional, courteous and knowledgeable. Special mention to Marta who has been super helpful.
James Β· 20 April 2023
Agent replied Β· 22 October 2024
Special mention for Marta well received and passed on. Thanks for the comments James, very much appreciated.
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5/5
GoogleRobbie Barklem and the team helped make the whole buying process smooth and stress free as possible. Great, friendly service. Tudor and Victoria
Tudor Β· 4 November 2024
Agent replied Β· 8 February 2025
Hi Tudor, thank you so much for your kind review. Robbie and the team.
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5/5
TrustpilotExcellent estate agents
Excellent estate agents, young, vibrant, experienced agents. Paige was especially brilliant, helpful and a pleasure to deal with. I would recommend. No matter what problem during the selling of my house, they were able to find solutions.
Angela Β· 25 February 2024
Agent replied Β· 22 October 2024
Kind words Angela, thank you. We've been moving people for over 30 years now which is a long time and with that comes knowledge to navigate the bumps. Its been a pleasure to help.
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5/5
TrustpilotWe have been so pleased with theβ¦
We have been so pleased with the fantastic service that the Seymours team have provided us in buying & selling our house.They have been so professional from the start to finish and we can not recommend them enough. A special thank you to Lloyd, Zo, Archie, Luca, George & Nicola and their team for all their hard work.Many tks Luigi & Dina
Luigi Β· 29 September 2021
Agent replied Β· 22 October 2024
The team will be so pleased to hear this Luigi, it means a great deal. Thanks for taking the time to review us.
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5/5
GoogleI am so glad I chose Seymours to sell my house. There were a few issues with the chain and David and Jamie went above and beyond to get everything sorted. They were always contactable (even when not meant to be working), and were so patient with me and my endless worrying. They treated me like a real person and not just another client. I would not hesitate to use Seymours again.
Zoe Β· 10 February 2018
Agent replied Β· 8 February 2025
Hi Zoe,
Thanks for the great review! When selling in a chain, it's important to keep everyone informed and try and keep everything moving as smoothly as possible. We strive to be as contactable as possible as selling your house is a huge step which of course comes with a huge amount of worry. Hopefully, we will get the chance to work with each other again in the future.
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5/5
TrustpilotGreat service
Great service from first viewing to completion. Clare was honest and not pushy but maintained good communication throughout and James managed to negotiate a fair price and was always friendly and attentive. Highly recommended. Thanks to James, Clare and the rest of the team.
Josh Β· 2 September 2023
Agent replied Β· 22 October 2024
Thanks Josh. It's been a pleasure to work with and share the property journey. If you're passing, pop in and say hi.
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5/5
TrustpilotFirst class service
Very happy with the whole process of buying and selling property though Seymours. The agents, in particular Ryan and Jonny have been so helpful and courteous and very professional. I would recommend Seymours without hesitation.
Mary Β· 19 March 2024
Agent replied Β· 22 October 2024
That's really kind Mary, thank you so much. Its been a pleasure to work with you.
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5/5
GoogleRobbie was informative, kept us in the loop and helped us every step of the way. As first time buyers we were sure on processes and he was always on hand to guide us. I woukd certainly recommend Seymours Dorking, and Robbie personally to assist with selling your home or buying from them.
Emma Β· 24 October 2022
Agent replied Β· 23 October 2024
Hi Emma. Thank you for taking the time to leave us such a brilliant review. We appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, David and the team.
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