Every review we hold for the Dorking office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotComprehensive and proactive support for fast tenant replacement
Comprehensive and proactive support to ensure flat could be re-let rapidly and seamlessly after sudden tenant departure. Marketing, tenant selection/vetting, flat inventory, cleaning, safety and all legal aspects covered for new contract and referencing of new tenants all carried out in a few weeks. Would have taken me months!
ADRIAN · 5 December 2025
★★★★★ 5/5
TrustpilotHighly Recommend
Alia was very understanding of my requirements and I feel that my house search is in good hands.
Tracy · 1 February 2024
Agent replied · 23 October 2024
Hi TracyMany thanks for leaving a great review about Alia and glad she really understood your requirements. We will be sure to pass on your comments to her.Best wishesCubitt & West
★★★★★ 5/5
Trustpilota challenging rental…
We had a challenging period for completing the rental of our flat after few years of ill maintainance of another estate agent. Cubitt & West agent was refreshingly helpful and positive throughout all the difficulties that arose during the checks. He was versatile in times that any other would have given up. Thank you for patience and perseverance!!!
Evi · 6 July 2024
Agent replied · 23 October 2024
Hi Evi,Thanks for leaving us such a lovely review, we really appreciate it. We're glad to hear our team provided you with such a great experience.All the best, Cubitt & West Arundel Estate Agents
★★★★★ 4/5
Trustpilotsale review summer 23
I used cubitt and west initially as they were the only estate agents i phoned who actually answered the phone and Madison in the waterlooville office was very helpful and guided me through the process as i hadn't had to sell a house for over 30 years. The sale went through quickly and the online portal was a really useful tool to see what comments were being made.
Wendy · 18 December 2023
Agent replied · 23 October 2024
Hi Wendy,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Madison, has been and how helpful she's been in guiding you through the process. We're delighted to hear that your sale went through quickly and how useful you found our online portal to be throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotGreat service
I am in the process of renting a property via Cubitt and West. I was met at the property by Yasmin who was absolutely brilliant. She was helpful, professional, knowledgeable and friendly. Yasmin was able to answer all my queries promptly and have kept an open line of communication throughout the process.She has gone the extra mile to make my renting experience extremely easy.
Jeevani · 13 January 2023
★★★★★ 5/5
TrustpilotMicah Roye was amazing
Micah Roye made this process seamlessWe haven’t used an Estate agent before so being our first experience I am very please with him and the team and definitely recommend him Great workThanksDebbie and Tobi
Debbie · 28 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotHi I am a Landlord and dealt with Becky…
Hi I am a Landlord and dealt with Becky and found her extremely professional, she kept me informed during the whole process from finding a suitable tenant to the move in date. Would highly recommend the Cubitt & West team.
Deep · 24 January 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about Becky from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotI would like to say a massive thank you…
I would like to say a massive thank you to Steve, Sarah and the team at the woodingdean branch. They sold my parents property within 5 months and were incredibly professional, honest and helpful. I would definitely recommend this team. Kind regards Sarah R
Sarah · 6 May 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
GoogleThank you so much cubit & west and especially Sam Eden our agent. We found our perfect house and we most definately couldn't done it without you Sam. Thanks for all of your time and dedication.
Most certainly a cut above the rest 👍PositiveResponsiveness, Quality, Professionalism
Laura · 25 October 2020
Agent replied · 24 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotMarcus is very helpful with the rental…
Marcus is very helpful with the rental of my properties Always follows through with any problems quickly Would thoroughly recommend
Angela · 7 December 2023
Agent replied · 23 October 2024
Hi Angela,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how helpful he's been with your rental properties and getting problems resolved quickly.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotBrilliant service from the…
Brilliant service from the waterlooville branch. They have kept us informed every step of the way. Mo Hussain has been exceptionally helpful with helping me sort my solicitors forms that were on line . Keep the good work up guys.
Sheila · 2 January 2022
Agent replied · 23 October 2024
Good morning Sheila,Thank-you for your kind words about Mo from our Waterlooville office of Cubitt & West. I will be sure to pass along your comments.Kind regards,Neil PiperOperations Director
★★★★★ 4/5
TrustpilotDifficult times
During a very difficult time & having had a sale fall through with a previous agent, Kerry-Ann and the team at Cranleigh helped us to complete the sale of our property with perseverance and determination! They were always on hand with encouragement and advice.
Ms · 26 March 2021
Agent replied · 23 October 2024
Dear Ms RennieThank you for taking the time to leave a review of our Cranleigh office. I'm so glad to read that Kerry-Ann and her team in Cranleigh were able to help you with the sale of your property recently. They are a great team and work really well together to give their customers the best possible service. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotDan was friendly
Dan was friendly, professional and also kept us informed of what was going on and has made the process of renting privately effortless. A credit to the company.
Rachel · 23 April 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for the kind words about the Portsmouth Lettings team and in particular Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotThank you Gareth for all your help
Thank you Gareth for all your help. Great estate agent!
Ant · 17 June 2024
Agent replied · 23 October 2024
Hi Ant,Thanks for your kind review.All the best,Cubitt & West
★★★★★ 5/5
GoogleA huge thanks to Jo at Cubitt & West Dorking for her professional and friendly service in helping the sale of my property to run smoothly. Jo was always there to assist in any queries I raised and put my mind at rest when problems arose. Thanks for the great service.
Lorna · 10 October 2024
Agent replied · 24 October 2024
Dear Lorna
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Jo, has been and how her friendly and professional service has helped the sale of your property run smoothly.
Best wishes
Becky Jennings
Senior Operations Director, Cubitt & West
★★★★★ 5/5
GoogleI would like to thank Jo and her team for their help, care and professionalism during the recent sale of my property. They were always there with support and a kind word which was very much appreciated. They all worked so hard for me I will never forget them. Best wishes
Susan · 10 October 2024
Agent replied · 24 October 2024
Hi Susan,
Thank you for your review, we're delighted you're happy with our service. We're thrilled that our team in Dorking were able to help you get everything sorted with your sale.
Best wishes, Cubitt & West Dorking Estate Agents
★★★★★ 5/5
TrustpilotJulie has been really professional at…
Julie has been really professional at all times is always able to deal with any queries I had really quickly and got me through to completion with no problems Thank you Julie truly appreciate your hard work
Karen · 28 April 2022
Agent replied · 23 October 2024
Good afternoon Karen,Thank-you for your kind words about Cubitt & West and in particular Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe could not of coped without Julie and…
We could not of coped without Julie and the teams support throughout the buying process. Julie was so responsive throughout, communication was great and really did help us through a very stressful buying process.
Brendan · 2 September 2022
Agent replied · 23 October 2024
Good morning Brendan,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotProperty valuation for lettings
We had Ciaran Street come round and value our property for lettings, and he was extremely informative and helpful. He pointed things out to us that we hadn't considered, and answered all our questions fully. He was attentive and professional and friendly. Can highly recommend him, and Cubitt and West, if you're looking for an estate agent to give you accurate and helpful information, if you're thinking of letting out your property!
Nico · 24 July 2023
Agent replied · 23 October 2024
Hi Nico,Thank you for leaving a review! It's fantastic to hear how helpful and informative Ciaran has been when valuing your property for lettings.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotExcellent service
We can't praise Ebba and her team enough for our sale. They are very professional, friendly and organised. They are excellent at putting their clients first - taking the stress out of the moving house experience.
George · 11 May 2022
Agent replied · 23 October 2024
The Fiveways team pride themselves on the service they provide. Thank you.
★★★★★ 5/5
TrustpilotChris from Cubitt and West was…
Chris from Cubitt and West was excellent at helping us find a rental property and reaponding to our calls. Everything went very smoothly and he kept us informed along the way.
Diane · 6 December 2022
Agent replied · 23 October 2024
Hello Diane Moffat, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotJust wanted to say a massive thank you…
Just wanted to say a massive thank you to the team at Cubitt & West Ashington, myself and my partner have just brought our first house together. Heidi and her team couldn’t have made it a better experience for us. Thank you.
Chloeella · 9 May 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotExcellent service and friendly helpful staff
I currently have my house on the market eith the Cranleigh branch of Cubitt and West, and would like to recommend them to anyone who is considering selling. From my first contact with Ross the manager who was informative, helpful and friendly, through to Kate, who has been absolutely brilliant in showing people round, keeping me well informed as to what is happening with the process, telling me about any feed back from the viewings and above all keeping me up to date with everything. They are both a credit to the company and with people like Kate 'on the Job' I feel confident that we will sell very soon. HIGHLY RECOMMEND the Cranleigh branck and Kate in particular. Well done all at Cranleigh.
Mr · 25 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
GoogleWe have received such helpful and warm service from Cubitt and West. Sasha has been easy to reach and supportive throughout the viewing and offer process. Super efficient service too! Thank you!
Sophie · 25 October 2022
Agent replied · 24 October 2024
Dear Sophie
Many thanks for taking the time to leave a review. We will be sure to pass on your comments to Sasha and wish you all the best for the future.
Best wishes
Becky Jennings
Operations Director, Cubitt & West
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