Every review we hold for the Dorking office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbbie Tallack ensured that I didn't lack..
Abbie Tallack ensured that I didn't lack for any information support that I needed to get my property rented with a great tenant. Being a non resident landlord and very unfamiliar with the landlord rules and regulations in the UK she took her time to explain and went over and beyond to get me pictures of the property beyond the advertising ones, arranged all that would be required to make it lettable. I have no hesitation in recommending Abbie and Cubitt & West for all non resident landlords especially. She was very very helpful and didn't mind to handhold inspite of a barrage of emails I sent her.
Morenike · 24 March 2023
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about the Portsmouth Lettings office and in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 4/5
TrustpilotSuper
Aden was a gentleman and very pleasant? I got all the information I needed and more from him.Great agent. Happy to have done the viewing with him
Customer · 14 August 2023
Agent replied · 23 October 2024
Hi Llyris,Thank you for leaving a review! It's great to hear how pleasant you experience with Aden has been and how informative he was throughout your viewing.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotHeidi & Stephanie from the Ashington…
Heidi & Stephanie from the Ashington branch in West Sussex were great, the communication was perfect, we were kept up to date with everything considering we were in a lockdown it actually made our experience so much easier, would highly recommend them. Scott & Tracy Devlin
Tracy · 12 May 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGeorge was great
George was great and keeping up to date with the process as it went along and helping secure the flat.
David · 18 January 2024
Agent replied · 23 October 2024
Hi David,Thank you for leaving a review! It's great to hear how positive your experience with our agent, George, has been whilst he's helped you to secure your flat.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotGood experience
I really appreciated having Kerry-Ann and her team to sell the house for us. The service was competent and efficient, and there was always a friendly answer to any queries.I particularly appreciated Kerry-Ann's compassion, common sense and sense of humour. She made it a personal service.
Alice · 2 April 2021
Agent replied · 23 October 2024
Dear AliceThank you for taking the time to leave a review of our Cranleigh office. I am delighted to read how pleased you have been with the service received from Kerry-Ann. I know that receiving reviews such as yours really makes all the hard work worthwhile for our staff and i am sure it will make Kerry-Anns day.Kind regardsBecky Jennings, Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotI bought my flat through Cubitt & West…
I bought my flat through Cubitt & West and I now let it through them. The sales team were very good and the whole buying process went smoothly. Olivia and the lettings team have been very professional and supportive over the past year. I’m very happy with the service they provide and would recommend them.
Debbie · 17 September 2024
Agent replied · 23 October 2024
Hi Debbie,Thank you for taking the time to leave a review. We're delighted to hear that you had such a great experience with our sales and lettings teams.Best wishes,Cubitt & West
★★★★★ 5/5
GoogleI would like to acknowledge the professionalism of Rhys Bolt and my gratitude for guiding me and helping me make the decision for my first buy. I wish him well and success in his career.
Stavan · 15 June 2025
Agent replied · 8 July 2025
Hi Stavan,
Thank you for your kind words on Rhys' professionalism and guidance in your first home purchase. We greatly appreciate your feedback.
Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotWonderful experience with renting
Wonderful experience with renting, the whole team went above and beyond in a tricky situation, particularly Madi Infield. As a tennent I felt valued and looked after.
Mary · 24 July 2023
Agent replied · 23 October 2024
Hi Mary,Thank you for leaving a review! It's wonderful to hear how positive your experience with our agents has been and how they've gone above and beyond for you in a tricky situation, and particularly how valued Madi made you feel as a tenant.Best wishes,Cubitt & West.
★★★★★ 2/5
TrustpilotDreadful!!
Truly shambolic experience with this business. (Sam, Bognor). Appalling lack of communication. Very friendly at the start but then you never hear back despite repeated requests. Have tried to log my complaint three times with absolutely no acknowledgement even that I wish to make a complaint so I've resorted to just posting my grievance here as feedback. I've moved several times over the years and never come across such diabolical customer care. And as for the conveyancing surveyors that they 'reccommend'... An eye wateringly painful experience. If you do for some strange reason "have to" use this estate agent, I strongly recommend you choose your own solicitors and avoid D.C. Law or any other online firm they suggest. Never again!Lucky to get a 2 star instead of a 1 star!
Allison · 22 February 2023
Agent replied · 23 October 2024
Dear Ms BevisThank you for taking the time to leave us your comments. As a valued customer your feedback is important to us and it is very disappointing if you have not enjoyed a positive experience on this occasion. We have reviewed our records and have been unable to locate any complaint correspondence from you. We have therefore forwarded your comments to our Customer Support department who will be in contact with you so that you can provide us with more information regarding your experience. You should hear from them shortly. In the meantime, thank you again for leaving your feedback. Kind regardsCubitt & West
★★★★★ 5/5
TrustpilotProfessional and courteous service…
Many thanks to Maddison Oksuz and her team for a very professional and efficient service. Our bungalow was sold extremely quickly and the whole process was managed very well and to a high standard.
Artist · 9 December 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about Maddie at the Cubitt & West Waterlooville office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotNicola was so friendly and helpful with…
Nicola was so friendly and helpful with our search for a property. She made us feel comfortable and at ease the whole time. Thanks Nicola 😊
Fern · 15 August 2023
Agent replied · 23 October 2024
Hi Fern,Thank you for leaving a review! It's great to hear how friendly and helpful Nicola has been throughout your process and how comfortable she's made you feel.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotHeidi and the team at Ashington Cubitt…
Heidi and the team at Ashington Cubitt and West were just amazing. We were always kept fully informed of how things were progressing and both my husband and I thought the service was really professional but with a lovely personal touch. I would definitely recommend them
Deborah · 26 February 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotMy experiance with Cubitt and west…
My experiance with Cubitt and west waterlooville has been great. After being let down by other estate agents Maddison came to the rescue and was extremely helpful and always there to explain and help. Most of my communication has been with Nicola also very helpful and will always have time for a chat great personal touch.Emma Maddison and Nicola and all the staff are very professional and l9vely
Sandra · 8 January 2024
Agent replied · 23 October 2024
Hi Sandra,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've come to rescue after being let down, as well as how helpful and professional they've been throughout your journey.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotIt was always going to be tricky buying…
It was always going to be tricky buying in the midst of a global pandemic. But the staff at Cubitt and West Southsea in particular Julie were always on hand to answer queries and keep us updated as the sale progress. We would thoroughly recommend their services.
Joe · 19 November 2020
Agent replied · 23 October 2024
Good morning Joe,Thank-you for your kind words about Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotJulie Bramble was great
Julie Bramble was great, it was a long process to get moved in but I was kept informed throughout. Julie contacted me at every turn and we very supportive during the sale.
Ross · 9 February 2023
Agent replied · 23 October 2024
Hi Ross,Thank-you for your kind words about our Sales Progressor, Julie! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotThank you Julie!!!!!!!!!!
Julie Bramble was pivotal at getting our purchase moving. She was quick to respond to emails and phone-calls and was quick to action queries. Try kind and approachable lady with high expectations.
Jennifer · 8 February 2023
Agent replied · 23 October 2024
Hi Jennifer,Thank-you for your kind words about our Sales Progressor, Julie! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotFantastic Service from the Southsea branch!
Fantastic service from Maddison and her team at the Southsea branch!Friendly, professional and realistic which we was so pleased with! It is our first time selling a house and the team have made it a pain free process - thank you! Aidan & Charlotte
Aidan · 7 July 2021
Agent replied · 23 October 2024
Good morning Mr & Mrs Price,Thank-you for your kind words about the Southsea office and in particular Maddie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotAshington Top Team
Heidi and the team at Ashington handled the sake of my property with professionalism, compassion and good humour. They ensured everything progressed smoothly and kept me informed every step of the way. Their local knowledge is second to none.
Anne · 25 April 2022
Agent replied · 23 October 2024
Heidi is a very experienced agent and prides herself on the service she provides her customers. Thank you for your review.
★★★★★ 5/5
TrustpilotGreat service
I recently worked with Sam Dunnings and Freya Mills to rent out my flat. I found them both very friendly and helpful throughout the process. They found tenants in record time and with minimal fuss and admin involved. I would definitely recommend them to others.
Dawn · 22 April 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAndrew McLaughlin - Awesome
Andrew McLaughlin was absolutely outstanding!He went above & beyond to help me achieve my dream.I would highly recommend him & couldn’t be happier with his determination to achieve my goals in a matter of hours !Priceless.Thank you so much Andrew
Yvette · 3 March 2022
Agent replied · 23 October 2024
Good afternoon Yvette,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Andy. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotA Great Team
Leanne and the team have been excellent. Always friendly and helpful, quick to answer queries, highly proactive.Never once did we feel that they had taken their eye off the ball, we would without hesitation use them again.
Consumer · 14 July 2022
Agent replied · 23 October 2024
Leanne and her team always strive to provide the best customer service possible and I am pleased to hear your experience was no exception.Steve AtterburySenior Operations Director
★★★★★ 5/5
TrustpilotCubitt and West
Abbie at cubitt and west has been extremely helpful during the run-up to our move, helping to make a very stressful time as easy as possible for us! She has done everything in her power to help get everything completed on time for us and has been pushing things through and going above and beyond for us and to help calm our nerves when we have had stresses! We are extremely grateful for everything she’s done for us!
Hannah · 29 March 2023
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about the Portsmouth Lettings team & in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotHighly recommend
Excellent service from start to finish thank you. Julian was incredibly helpful at the beginning and Katarina managed the sale so efficiently it was such a pleasure and delight working with her and I knew my property was in great hands as she really cared.
Consumer · 16 March 2021
Agent replied · 23 October 2024
Many thanks for taking the time to leave a review of our Reigate office. It's fantastic to read about the excellent service you have received from Julian and Katarina. Katarina genuinely cares about providing her customers with the best possible customer service so she will be over the moon to read your review. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotCharlotte and Heidi from the Ashington…
Charlotte and Heidi from the Ashington branch were amazing. Without a doubt one of the best estate agents I have spoken too. Charlotte registered my details for what I was looking for and she found my my dream home which I have just completed on without it being online! Thank you to I am sold also for making it so easy to buy at modern auction!
Simon · 2 February 2024
Agent replied · 23 October 2024
Hi Simon,Thank you for leaving a review! It's great to hear how amazing your experience with Charlotte and Heidi has been and how they've helped you find your dream home. We're also delighted to hear how easy you found the experience of buying at modern auction.We wish you all the best in your new home!Cubitt & West.
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