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★★★★★
104 reviews across 1 platform
30 High West Street, Dorchester DT1 1UP
Symonds & Sampson's Dorchester office at 30 High West Street is rated 4.5 out of 5 across 104 reviews on 1 platform, including 104 Google reviews rated 4.5. Checked 9 October 2026.
Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
5/5
GoogleSpecial thanks to Richard Taylor for his expert advise and professionalism throughout. We were delighted to sell the house quickly and to have chosen Symonds and Sampson to act for us.
Dear Louise, Many thanks for your kind words. We have much enjoyed working with you and your family, best wishes from Richard and all the Dorchester team.
5/5
GoogleStuart has been extremely helpful with his expertise, assisting my wife and I with our decisions regarding a future sale and purchase.
Dear Colin many thanks for taking the time to give us a nice review, we are particularly pleased you found our advice helpful and we would always be happy to provide further help in the future. Warm regards Stuart and the Dorchester Team.
1/5
GoogleTried to obtain a letting property through this company .Went through the usual checks and had approval from Tenant Data.. Rang Symonds to get an update understanderably in these difficult times but felt when i rang i was being a nuisance ..weeks later i had an e mail to say landlord had changed his mind and letting it to a friend ..Perhaps this company should do checks on potential landlords as we have endure weeks of uncertainty and stress .. If i ran my business on these terms i wouldnt have any clients !!!
Dear Peter, we are sorry that you are dissatisfied with the outcome of your application. We must adhere to our client’s instructions and appreciate the decision was some time in coming and is disappointing for you. Our sincere apologies.
2/5
GoogleAppointed as negotiators for Dorset Council against a few hoteliers promised 2 years previously, compensation for loss of income, (october 2019 to february 2020), Symonds and Sampson proved to be outside of their comfort zone. They took over 6 months to recommend an offer to Dorset Council, but then, Council may have contributed to those unnecessary delays. The financial turmoil caused by covid lockdown and these long delays caused some outrage among the affected hoteliers and it seems natural to blame the people conducting the negotiations for this. We understand fees charged to Council may possibly have exceeded the grand total of compensation payable to the 15 hoteliers and if true, that also would seem rather unfair. Strangely, Council also paid the negotiator acting for the hoteliers - but that's Council for you. I gather Symonds and Sampson are fairly good estate agents otherwise but compensation negotiations with Dorset Council may be a challenge too far.
Dear Sir, the comments you make are duly noted. Kind Regards, Symonds & Sampson
5/5
GoogleExcellent help with selling a property, attention to detail and guidance was brilliant, staff are always helpful and informative Would recommend for any property sale
Thank you so much for your kind review Ann which is very much appreciated by all the team at Poundbury. We are delighted everything went smoothly and we look forward to seeing you in future should you need any advice or assistance from our office.
5/5
GoogleWe have been searching far and wide for our new forever home. with property in such demand we haven't always had the best experience from other estate agents. Mr Adam Taylor changed that in an instance, he was incredibly tentative, helpful and professional with my tight schedule and complex situation. Although we are still searching for our forever home we would be delighted to deal with Adam and the Dorchester team once again. Thank you.
Dear Mark, thank you for your kind words, we hope you do find your forever home and we will always be here to help you in the future. Best wishes from Adam and the Dorchester team.
2/5
GoogleI had really bad experience with their lettings at the end of the Tenancy.
Symonds & Sampson welcome feedback from clients. Please note however that matters relating to the end of your tenancy will be addressed through the relevant deposit scheme resolution process.
5/5
GoogleEffortless house sell through Symonds and Sampson thanks to Stuart and his team. Professional service and great value. Highly recommend!
Dear Rebecca & Emma thank you for your kind words, we are delighted to have sold for you and that you were pleased with our service, very best wishes from all the team in Dorchester
5/5
GoogleCannot recommend Stuart and his team enough. They have guided us through a rather tricky sale with a professional yet personable approach at all times.
Dear Catherine, Thank you for your kind words, patience and perseverance through the challenges along the way. We wish you every happiness in your new home, best wishes from Stuart and all the Dorchester team
5/5
GoogleEfficient, courteous & excellent service in the buying of our property. Adam Taylor was first class, kept us in the loop & was more than helpful.
Dear Theressa, Thank you for your kind words, it was a pleasure to help you and we hope you will be very happy in your new home, best wishes from Adam and all the team
5/5
GoogleEfficient, courteous & excellent service in the buying of our property. Adam Taylor was first class, kept us in the loop & was more than helpful.
Dear Theressa, Thank you for your kind words, it was a pleasure to help you and we hope you will be very happy in your new home, best wishes from Adam and all the team
5/5
GoogleBrilliant service every step of the way. The easiest house move we have done. Special thanks to Stuart and Naomi.
Hi Abi, thanks for the lovely review, we are really pleased to have sold for and to you and hope you have many happy years in your new home.
5/5
GoogleSymonds and Sampson acted for us recently. They did a brilliant job. Stuart is happy to give his time and always follows up conversations. We found symonds and Sampson were sensible when it came to valuations and gave sound advice. Thank you for making a stressful time more manageable for our family.
5/5
GoogleI have found all of the the team at Symonds and Sampson Dorchester office to be most professional, considerate, courteous, supportive and understanding in handling the sale of a property on behalf of the family and would highly recommend their services to any seller or buyer.
Dear Trevor, Thank you for your kind review, we felt very lucky to have the opportunity to sell for the family, especially as the house hadn’t ever been sold before. Thank you for working with us and selling with Symonds & Sampson, Best wishes from the team at Dorchester
5/5
GoogleVery professional and knowledgeable team. Excellent communication throughout the process. We have been more than happy with the level of service provided and would have no hesitation in recommending the company
Dear Teresa, Thank you very much for taking the time to write such kind words, we are thrilled to have been able to help and wish you all the very best for the future. Warm regards from all the team at Symonds & Sampson Dorchester.
5/5
GoogleThoroughly professional approach and good at their job from start to finish. Thank you.
Dear Gill, thank you ever so much for the positive review, we are thrilled to have sold for you and all the family. Very best wishes from Stuart and all the team in Dorchester.
3/5
GoogleAnthony Athanasiou's complaint (3 months ago) about Symonds and Sampson's negotiation practice appears unfounded and may indicate lack of understanding of the conveyancing process: 1. Estate agents are legally obliged to pass all offers to vendors and it is the vendor not the agent who decides which offer to accept. 2. A property remains on the market and open to better offers unless/until a buyer evidences their commitment and ability to purchase. For example, they might pay for a survey and local authority searches and/or make a substantial reservation deposit to the vendor's solicitors to be held in trust until completion of the sale. If you did any of these things before your offer was rejected for a better one you have cause for complaint: If not, it sounds as if Symonds and Sampson did their job correctly and offered you the chance to match/exceed a higher offer but you could or would not do so.
5/5
GoogleGreat service and communication throughout the buying service with a lovely personable service from all those involved! Thanks for making our first house purchase as smooth as possible!
It was a pleasure dealing with you and we hope you will be happy in your new home. Best wishes from the Dorchester team.
1/5
GoogleVery disappointed by the way they handle their agreements. Sadly, should you make the mistake to agree on a price they will call you back a couple of days later to inform you there was another offer and ask you to outbid a price higher than the one agreed upon.
We have no record of your name on our files, therefore would ask you please to contact the person who you have been in contact with to discuss your concerns. Whilst Symonds & Sampson welcome and encourage feedback from our clients, we do not enter into dialogue on public websites, but will investigate the issues raised in a professional and most importantly, confidential manner. Please refer to our website for the appropriate course of action.
5/5
GoogleI can highly recommend Symonds and Sampson's experienced team. I purchased with them, they managed my tenant for 5 years through lettings and then I sold with them too. Every step was handled with care, efficiency and professionalism.
Thank you so much for your kind review.
5/5
GoogleExtremely happy with professional and friendly service, nothing was too much trouble from start to finish, especially as we were first time buyers, thank you! Bottle of wine on completion was an added bonus and very nice too!
Many thanks for the lovely review, we are so pleased you have bought your first home, we hope you can make lots of memories in your lovely cottage.
5/5
GoogleHaving just purchased a property through Symonds & Sampson, I can't recommend them enough. The quality of service we received from day one was nothing short of exceptional. Adam Taylor was relentless in his support of our purchase - …
5/5
GoogleLet with Symonds and Sampson in August. Had the pleasure of dealing with Trudi and Andrea in the lettings department. Trudi was an absolute pleasure to deal with. The property viewing was excellent and the information provided at every …
5/5
GoogleThe guys at Dorchester, where an absolute pleasure to deal with and I'd highly recommend them.
Hi Tom, many thanks for taking the trouble to write a, review. We had a few challenges along the way, but it was a pleasure to work with you. Best wishes from the team in Dorchester.
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Symonds & Sampson's Dorchester office has 104 reviews across 1 platform: 104 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Symonds & Sampson Dorchester is rated 4.5 out of 5 across all 104 reviews, and 4.5 out of 5 on Google from 104 reviews, checked 9 October 2026.
Symonds & Sampson Dorchester, 30 High West Street, Dorchester DT1 1UP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.