Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJerome Bonner has been absolutely brilliant throughout the whole process of selling our house. From day one, he’s been professional, proactive, and incredibly easy to work with. He kept us well informed at every stage, gave great advice, …
Michael · 18 May 2025
Agent replied · 18 May 2026
Thank you, Michael, for your fantastic review! We're thrilled to hear about your positive experience with Jerome Bonner. His professionalism and dedication truly make a difference. We appreciate your recommendation and wish you all the best in your next adventure!
★★★★★ 5/5
GoogleKirsten was incredibly helpful and kept us informed every step of the way as we purchased our first property. She truly guided us throughout the entire process
Ahmed · 18 September 2025
Agent replied · 18 May 2026
Thank you for your kind words! We’re delighted Kirsten was able to guide you through your first property purchase and keep you informed every step of the way. Congratulations on your new home, and we wish you many happy memories there!
★★★★★ 5/5
GoogleEvery one at Symonds and Sampson Dorchester was extremely helpful, knowledgeable and friendly during the sale of our house. We felt supported throughout the process and we are thankful for everyone’s effort. Many thanks.
Matthew · 24 March 2025
Agent replied · 26 August 2024
Dear Matthew, Thank you for your kind words and for entrusting us with the sale of your property. It was a pleasure to act on your behalf and we wish you well. Kind regards from all the Dorchester team
★★★★★ 5/5
GoogleWe have had little previous experience buying and selling houses especially when a chain is involved.. We found Symonds &Sampson provided an excellent service. The online photos were good, the description was accurate, well written and tailored to the property. The real plus was having the same agent from the initial visit to completion. Stuart was experienced , gave good advice and kept us well informed throughout.When we phoned the office , everyone was friendly and dealt with our queries. We recommend this estate agent highly.
Jean · 4 October 2021
Agent replied · 28 May 2023
Dear Jean, thank you very much for your kind words, we are delighted to have been able to help you move. Best wishes from Stuart and all the team
★★★★★ 5/5
GoogleFrom start to finish Kate provided a first class service. Very professional, knowledgeable and excellent at keeping us up to date on progress.
Paul · 30 July 2026
Agent replied · 31 July 2026
Dear Paul, thank you for your kind words. It was a pleasure to work with you and Sally throughout the sales process, and I'm so glad with the positive outcome for everyone. Wishing you all the best, from Kate and all the Dorchester team
★★★★★ 5/5
GoogleBought our house though symonds & Sampson and l must congratulate them on a amazing service and communication all though out the sale . A special thank you to Adam the manager and Kate whom l spoke to on the telephone. Would highly recommend them lin collison
Lin · 24 March 2024
Agent replied · 1 January 2024
Dear Lin, thank you for your kind words, it has been a pleasure to assist you in your house purchase, and we wish you every happiness in your new home. Best wishes from all the Dorchester team
★★★★★ 5/5
GoogleWe have just bought and sold a house through Symonds & Sampson. Adam was our point of contact and he couldn't have been more helpful. He was realistic about the valuation of our house and viewings were all well organised. He kept us updated regularly and was friendly, efficient and professional. If you're looking to sell your house, don't be seduced into using an agent who values your house the highest or who offers the lowest commission, use the ones who'll give you the most honest and best service. I wouldn't hesitate in recommending Symonds and Sampson.
Sophie · 4 October 2019
Agent replied · 28 May 2023
Many thanks for taking the time to leave such a positive review. We are delighted that you were pleased with our services and would be more than happy to assist you again in the future. All the best, Symonds & Sampson Dorchester Team.
★★★★★ 5/5
GoogleRecently sold and bought our house through Symonds and Sampson. Could not fault them. Communication was prompt and very responsive, really appreciate all the help from Isabelle and Kate. Special thanks to Stuart Phillips who went above and beyond to ensure everything went seamlessly and was a trusted advisor throughout the whole process.
Hannah · 4 October 2023
Agent replied · 28 May 2023
Dear Hannah & Ben thank you ever so much for taking the trouble to leave a nice review, we are delighted to have been able to help. We really hope you have many happy years in your new family home.
★★★★★ 5/5
GoogleThank you - fantastic team in Dorchester -especially Kate. Have had such a positive experience selling a property with this team - completely professional & with excellent communication throughout the process. Thank you Kate & the team
Jane · 25 June 2024
Agent replied · 26 August 2024
Thank you Jane, for your lovely words and for entrusting the team at Dorchester with the sale of your beautiful cottage in Cerne Abbas. It has been a pleasure to with you throughout and we wish you well. Kind regards from the team at Symonds & Sampson, Dorchester.
★★★★★ 1/5
GoogleBeen over a year since we notified symonds and Sampson about our damp & mould. It's resulted in throwing away possessions, doctors & hospital trips with my 4 year old son even a GP letter to state my sons health us due to the damp conditions being ignored. It's cost us hundreds of pounds and for symonds and Sampson to turn around and say we're not using a fan in put bathroom when it doesn't work. Really truing to pur off doing jobs and pushing the blame. If all it came down to a fan being turned on we would have clearly done it for my sons health. Our windows are open and the fan is on but two times they came round it was off and its suddenly all our fault.
Laura · 16 September 2024
Agent replied · 1 January 2024
Dear Laura, unfortunately, we cannot identify your name as a tenant within one of our managed properties, therefore we would ask you please to contact the office you have been dealing with to identify the property in question and receive an update on the issues you raised. Meanwhile, please note that Symonds & Sampson welcome and encourage feedback from our clients but do not enter into dialogue on public websites. We will review any issues raised in a professional and most importantly, confidential manner including through our formal complaints process, details of which can be found on our website.
★★★★★ 5/5
GoogleSymonds & Sampson have recently sold my house in Dorchester. They have been superb throughout the whole process, consistently professional and efficient, but at the same time the staff have been so friendly and made the whole process as smooth as it could be.
Big thanks to all!
Highly recommended.
Peter · 16 September 2025
Agent replied · 21 May 2025
Dear Peter, Thank you for your wonderful review! It was a pleasure helping you to sell your house. Very best wishes from all the Dorchester team.
★★★★★ 5/5
GoogleThe team was professional, helpful, and responsive throughout the process. They kept me updated at every stage and made the experience of buying my home much smoother. I really appreciate their support and would happily recommend their services.
Kar · 18 October 2025
Agent replied · 18 May 2026
Thank you, Kar Wai Lo! We're thrilled to hear that our team made your home-buying experience smooth and enjoyable. Your kind words and recommendation mean a lot to us. If you need any assistance in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleStuart found me a buyer before my house even went live on Rightmove! He is a great communicator both on email and over the phone which is something I value enormously. He went the extra mile to sort out queries and concerns from my buyer. He is professional and also friendly. I never felt I was too much trouble. Contacting the office is easy and the staff are very helpful.
Julie · 16 September 2024
Agent replied · 26 August 2024
Dear Julie, thank you very much for the lovely review, it's our pleasure to have sold for you and hope you enjoy your new home. Very best wishes all the team in Dorchester.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Dom from home finders, his expertise and knowledge of the industry were top notch and made us feel at ease, couldn’t fault it and would highly recommend!
Scarlett · 18 November 2025
Agent replied · 18 May 2026
We are so grateful you took the time to share such lovely comments about Dom! Thank you!
★★★★★ 5/5
GoogleA lovely local company with competent and kind people behind the wheel. Such a positive experience, wouldn’t hesitate to recommend.
Katie · 18 March 2026
Agent replied · 18 May 2026
Kind is the ultimate compliment! Thank you Katie for taking the time to share with us your experiences.
★★★★★ 5/5
GoogleWe sold and bought our house with the dorchester team. Very happy with the service. Always contactable and the whole team were very friendly. Particular thanks to Stuart who was amazing.
Niall · 24 March 2024
Agent replied · 26 August 2024
Dear Niall, thank you for taking the time to leave a such kind words. We are delighted to have been able to sell for you and facilitate your purchase as well. We hope you have many happy years in your new home. Best wishes Stuart and the Dorchester team
★★★★★ 5/5
GoogleBrilliant and very professional! After our original house fell through, Jerome helped us find a new property within just a few days. The whole process was fast and professional. What a fantastic team you have as well, thank you all
Leon · 18 September 2025
Agent replied · 18 May 2026
Thank you so much, Leon! We're thrilled to hear that Jerome and the team were able to assist you quickly and professionally. Your satisfaction is our top priority, and it's great to know we could help you find a new home. If you need anything else, don't hesitate to reach out!
★★★★★ 5/5
GoogleI viewed a property with Tim this week. I was able to take my time in the property, look around as much as I needed, and ask lots of questions. Many other estate agents make the process feel rushed and this was a much better experience. Tim …
A · 18 June 2025
Agent replied · 18 May 2026
Thank you, Anna S! We're thrilled to hear you had a positive experience with Tim at Home Finders Swindon. Providing a relaxed environment and helpful advice for first-time buyers is our priority. We appreciate your feedback on our booking process as well. If you need any further assistance, feel free to reach out!
★★★★★ 1/5
GoogleMe and my partner were looking to move back to dorset, emailed them from my email and her email a month and a half to 2 months ago with no reply, emailed again yesterday to find they have given the property to someone else, very unprofessional to leave peoples emails unread for months! Just because we are younger people looking for a home makes no difference!
Robert · 16 September 2024
Agent replied · 26 August 2024
Dear Robert, unfortunately, we cannot identify your name on our database, therefore we would ask you please to contact the office you have been dealing with to discuss the issues you raised. Meanwhile, please note that Symonds & Sampson welcome and encourage feedback from our clients but do not enter into dialogue on public websites. We will review any issues raised in a professional and most importantly, confidential manner including through our formal complaints process, details of which can be found on our website.
★★★★★ 5/5
GoogleThe staff at Symonds & Sampson were all very professional throughout the entire business of purchasing our new home. Particularly Adam who made the process as easy as possible by liaising with us on a regular basis and, with the help of Naomi, made sure we were kept up to date the whole time. Many thanks once again!
Carol · 24 March 2020
Agent replied · 28 May 2023
Many thanks for taking the time to leave us a review. We were delighted to be able to find you your new home and wish you many happy years there. All the best, Symonds & Sampson Dorchester Team
★★★★★ 5/5
GoogleI brought Symonds & Sampson on board late in the day when the sale of my country house foundered and we had to go back to the market. Although S&S did not find the buyer they were invaluable. Nigel Sheppard was the font of all legal knowledge and a great mentor. Without him the sale would have foundered multiple times
Nathelie · 24 March 2019
Agent replied · 28 May 2023
Dear Nathelie,
We got there in the end! Thank you for the lovely review.
The Team at S&S.
★★★★★ 5/5
GoogleStuart and the team were brilliant throughout our property search. Accommodating, helpful and extremely friendly. We really appreciate everything they did to help us purchase our first home. Thank you!
Jacob · 24 March 2023
Agent replied · 6 July 2023
Dear Jacob and Katharine thank you ever so much for taking the time to give us a good review, we hope your settling in and enjoying your lovely new home, warm wishes from all the team at Symonds & Sampson Dorchester.
★★★★★ 5/5
GoogleI can’t speak highly enough of this firm. From the initial consultation through to completion, everything was handled with courtesy, competence and true professionalism. My sale wasn’t straightforward and I don’t live in the U.K., but Stuart handled the whole sale calmly and efficiently, often going above & beyond in resolving problems. He visited out of hours at a weekend to check storm damage and to arrange repairs. He kept in constant contact with me across the miles and liaised frequently with solicitors.I am so very grateful for all the help he gave and for finding such a lovely new owner for my late partner’s home. Brilliant firm and top recommendation!
Sue · 4 October 2022
Agent replied · 28 May 2023
Dear Sue thank you ever so much for taking the time to write a lovely review, we are delighted to have been able to sell for you and thrilled to have got there in the end. Many many thanks all the team at Symonds & Sampson Dorchester.
★★★★★ 5/5
GoogleStuart and the team were brilliant throughout our property search. Accommodating, helpful and extremely friendly. We really appreciate everything they did to help us purchase our first home. Thank you!
Jacob · 28 May 2022
Agent replied · 28 May 2023
Dear Jacob and Katharine thank you ever so much for taking the time to give us a good review, we hope your settling in and enjoying your lovely new home, warm wishes from all the team at Symonds & Sampson Dorchester.
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