Trusted Agent profile · Dorchester

DOMVS Dorchester reviews

4.8

★★★★★ Excellent

331 reviews across 3 platforms

15 High West Street, Dorchester, DT1 1UW

DOMVS's office in Dorchester, at 15 High West Street, is rated 4.8 out of 5 across 331 reviews on three platforms, including 165 Google reviews rated 4.7.

Google logo

4.7 / 5

165

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

This office

Trustpilot logo

155

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dorchester office, from every platform, shown as written. First names only.

5/5

Google

Polly was absolutely fantastic, guided us through each stage of this process and always on the other end of the phone when we needed her. Over and above service - highly recommend.PositiveResponsiveness, Quality, Professionalism

Robyn · 25 August 2021

Agent replied · 24 August 2024

We are always delighted to receive great feedback, thank you for taking the time to leave a 5 star review Robyn. I will pass your pass your comments on to Polly, I know that she will be thrilled. Many thanks, Lucy

5/5

Google

We are renting out our house via DOMVS for the second time! (We have also bought through them twice!) The level of professionalism never wavers and each process has been smooth and hassle free. They are very reactive to emails/calls, nothing is too much trouble, they have always found us great tenants and the admin is all taken care without any hitch.

Zoe · 29 September 2023

Agent replied · 24 August 2024

What a lovely review, thank you Zoe! We'll be sure to let the team know. All the best, DOMVS.

5/5

Trustpilot

Thank you Domvs...

We found a cottage for sale through Domvs about 3 months ago. We were desperate to buy it and the first few days of getting our offer accepted were nail-biting as we knew there was considerable interest. The guys at Domvs were very patient and gracious with our (my) agitated state and once the offer was accepted the process of buying and completing on the property went as smoothly as silk. We completed 11 weeks after our offer was accepted so big shout out and thanks to all at Domvs.

Andy · 24 November 2021

Agent replied · 12 June 2024

Hi Nigel! We're so glad we could help you and get you completed in a short time. It was our pleasure. Please pass the word on!

5/5

Trustpilot

Excellent customer service and highly recommended

I can't praise Domvs highly enough for the totally professional, transparent, understanding and sensitive way they handled the sale of a much loved property. Laura in particular was always on hand to deal with any queries and negotiated not only a great price but also the best purchaser which enabled the sale to go through from start to finish in just 3 months. I would wholeheartedly recommend Domvs for their superb service and wouldn't hesitate in using them again.

Lisa · 20 December 2021

Agent replied · 12 June 2024

Hi Lisa thank you so much your review. We know that Laura is delighted with your comment and is so happy the sale went from start to finish in just 3 months.

5/5

Google

Nicky looked after our house sale between acceptance of the offer and completion. Due to issues with our forward purchase there were many obstacles to navigate. I am so grateful for Nicky who guided us through the process and worked very …

Jo · 11 October 2024

Agent replied · 24 August 2024

Hello Jo, thank you for such an amazing review, we will pass your kind words onto Nicky who will be delighted! As a small independent business, reviews mean a lot to us so thanks again. Do not hesitate to contact us in the future if you need any advice or assistance. The DOMVS marketing team.

5/5

Google

DOMVS in Dorchester have just helped us to complete on my Mum's retirement flat, a difficult niche property market. They were there for us through all the ups and the downs, such as when the original chain collapsed, with great professional …

Helen · 11 October 2024

Agent replied · 11 October 2026

Wow - thank you ever so much for taking the time to share your positive experience. We're so glad we could make a difference. Please don't hesitate to reach out if you need anything else. All the best, DOMVS.

5/5

Trustpilot

DMVS - The Best Way to Sell & Buy Property in Dorset

Ben and the DOMVS team are highly recommended to anyone wanting to sell their property and buy a new home. They are professional, empathetic and exceptionally skilled in selling, marketing and managing the process. Bens attention to detail, outstanding customer management, and real skill and expertise in this market was so valuable in the recent sale of my mums house and securing her a new home.

Helen · 30 April 2023

Agent replied · 12 June 2024

Hi Helen, what a lovely review - thank you! We'll be sure to let Ben know. Thanks again, DOMVS.

5/5

Google

Domvs have been excellent from start to finish. We needed a rental property fairly quickly and they helped us find the right property for us. Anything that needed sorting while living in the property was dealt with efficiently and the …

Toby · 11 October 2024

Agent replied · 24 August 2024

Hi Toby. We're so glad we were able to make your property journey as smooth as possible and we really appreciate your kind words! All the best, DOMVS.

5/5

Google

Polly and her team were extremely helpful, courteous and professional. Every hurdle was dealt with tactfully and patiently on both sides of the sale. Polly even rang us when she was on holiday, ensuring we were always kept informed.

Susan · 26 August 2019

Agent replied · 24 August 2024

Thank you so much for your kind comments: it certainly had its challenges! We were so thrilled when it all finally went through for you and that you are now enjoying life to the full in your new home.

5/5

Trustpilot

Excellent in every way.

What can I say.. absolutely excellent in every way. We have moved house five times in the course of our marriage and never have we felt so confident in the fact that the whole team are looking after us to the very best of their ability.The Goodie bag and yummy contents were the icing on the cake.

Sarah · 14 December 2023

Agent replied · 12 June 2024

Hi Sarah, thank you for leaving us such a brilliant review and we are so delighted you felt supported throughout the whole process. We will make sure to pass your kind words onto the team and if you ever need any advice or assistance do not hesitate to contact us on 01929 555300. The DOMVS Marketing Team.

5/5

Trustpilot

Very pleased with our experience of…

Very pleased with our experience of Domus in Dorchester in our recent search for a rental property in the town. Shireen and Deborah were both professional and helpful throughout the process.

Anne · 8 May 2021

Agent replied · 12 June 2024

Thank you so much for such a lovely review of the service you received from Debbie and Shirren in the DOMVS Lettings team. I will pass your kind words on to the, they will be delighted.

5/5

Trustpilot

Great client service

An excellent client-focused team at the Dorchester office who took an active role in ensuring that our property purchase proceeded smoothly despite the conveyancing delays. Particular praise goes to Nicky who played a pivotal role in overseeing the transaction through to completion and who kept us informed at every stage.

P · 8 February 2024

Agent replied · 12 June 2024

Wow - what an amazing review, thank you! We are delighted you were pleased with the DOMVS team and wish you all the best in the future. Many thanks, the DOMVS Marketing Team.

5/5

Google

We have rented our house with DOMVS for the past five years and they are brilliant. Debbie and Shireen are great at communicating issues that arise with maintenance and they are always keen to find the best tradesman at the most competitive rates for us. They are meticulous in sorting out all the paperwork, contracts etc., and negotiate very well with potential tenants to get the best rental income possible for us.PositiveResponsiveness, Quality, Professionalism, Value

Felicity · 25 August 2021

Agent replied · 24 August 2024

Felicity thank you for such a fantastic review about our DOMVS Lettings team and the service that they provide for landlords! We really appreciate the time you have taken to write such a thoughtful review, Debbie and Shireen will be delighted.

5/5

Google

Fantastic staff at DOMVS Dorchester who were sympathetic of our situation (probate sale) and did a great job from start to completion!

Phillipa · 18 April 2025

Agent replied · 26 May 2025

Thank you for your kind review and we're delighted to hear that one of our values (empathy) is shining through with our service. All the best.

5/5

Facebook

Stuart has really helped us over the past couple months with our home search - he is reliable, quick to respond and very helpful. We appreciated his advice and interest in us as clients.

Annie · 23 September 2024

Agent replied · 22 November 2025

Hi Annie, thank you for taking the time to leave your positive review, we've passed it on to Stuart and the team. We're so pleased to hear you had a positive experience with us. If there’s anything else we can do for you, don’t hesitate to reach out! All the best, DOMVS

5/5

Trustpilot

Excellent lettings agency

Wonderful, professional and efficient team that made a potentially difficult process extremely smooth. Thank you Shireen MacDonald and team at Domvs lettings in Dorchester.

Mala · 5 June 2021

Agent replied · 12 June 2024

Thank you so much for taking the time to write such a lovely review of the service you received from Shireen and the DOMVS Lettings team. I will pass you kind words on to them, they will be delighted.

5/5

Google

Domus is an outstanding business. They are a traditional estate agent in the sense of complete customer service, professionalism, extraordinary attention to detail and thoroughness through the whole process. They are very knowledgeable and all such lovely, friendly, trustworthy people.  They have sold two properties for us. Why on earth would you go to any other agency!

St · 11 November 2020

5/5

Google

we purchased our new home through DOMVS. From the very beginning they were professional and responsive, keeping us informed and selecting appropriate viewings. After we had agreed a purchase, Polly from DOMVS worked hard to ensure everything was a smooth as possible, this experience with an estate agent is the best we have ever experienced in 45 years. Truly excellentPositiveResponsiveness, Quality, Professionalism

Steve · 25 August 2022

Agent replied · 24 August 2024

Hi Steve! Thank you so much for your review and we're so glad we're the best agent you've dealt with in 45 years! All the best in your new home from all of us at DOMVS.

5/5

Trustpilot

Shireen and Debbie (Dorchester branch)…

Shireen and Debbie (Dorchester branch) were both very helpful and knowledgable. I believe they represented both the landlord and me (as the tenant) fairly. I was able to move on the weekend of my choosing and the process for securing the flat was simple and effective. I was particularly pleased with the thoughtful moving in gifts I was given when I collected the keys. Thank you DOMVS!

Chris · 8 December 2021

Agent replied · 12 June 2024

Hi Chris and thank you for the kind review. The Lettings team are delighted that the process was smooth for you and wish you all the best.

5/5

Google

Domus is an outstanding business. They are a traditional estate agent in the sense of complete customer service, professionalism, extraordinary attention to detail and thoroughness through the whole process. They are very knowledgeable and all such lovely, friendly, trustworthy people. They have sold two properties for us. Why on earth would you go to any other agency!

Richard · 25 August 2020

5/5

Trustpilot

A really professional service

Domvs Lettings in Dorchester have provided us with a flawless and very professional, end-to-end, fully managed letting service and I would not hesitate to recommend them to others.It’s also important to us that our tenant is well looked after and that any issues are resolved swiftly. For example, issues that might need a plumber or an electrician etc. With Domvs we feel confident that’s going to happen.

Michael · 15 November 2021

Agent replied · 12 June 2024

What a fantastic review for the DOMVS Lettings team, thank you so much Michael!

5/5

Facebook

Polly and her team are absolutely excellent; professional, approachable and, in the case of my long-winded flat sale, very determined to achieve results. Very much recommended!

Chris · 21 December 2019

Agent replied · 22 February 2026

Thank you for your kind words Chris, Polly will be delighted with your recommendation!

5/5

Google

Domvs have just sold our three bedroom detached house in Puddletown. Prior to that they helped us rent the property for a year, finding us the best tenants we have ever had. Their lettings department were excellent. They were so professional and helpful at every stage of the way. Greg and Shireen in their Dorchester office were outstanding, securing a sale at over 99% of the asking price. Quite a feat in these difficult times. We couldn't be happier.

H · 29 September 2023

5/5

Google

I have let my house out in Preston for a number of years and the service both Debbie the lettings manager and Shireen doing regular visits has been an absolute credit! I have been able to have total confidence in their decision making and with complete transparency. I would have absolutely no hesitation in asking DOMVS to manage your property. You will not be disappointed!

Sandra · 25 August 2021

Agent replied · 24 August 2024

Thank you so much for such a glowing review about our DOMVS Lettings team and the service that they have provided for you over the years Sandra. We really appreciate the time you have taken to write such a thoughtful review, Debbie and Shireen will be delighted!

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