Every review we hold for the DORCHESTER office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a really positive experience with Direct Moves from start to finish. The team was professional, responsive, and made the whole process feel smooth and straightforward. They were always quick to answer any questions I had and kept me well informed throughout.
A special thank you to Michael for taking the time to show me around the flats. He was friendly, knowledgeable, and made the viewings relaxed and informative, which I really appreciated as a buyer.
Overall, a great experience and I would definitely recommend Direct Moves to others.
Namikalita · 15 April 2026
Agent replied · 22 April 2026
Many thanks for sharing your experience with others. Much appreciated, best wishes Emma
★★★★★ 5/5
GoogleJust about to purchase a property and needed a 2nd viewing.
Georgia attended and we were extremely impressed with her professionalism and knowledge of the property. She was able to fill in a lot of the unknowns we had about the property and went out of her way to find out any further questions we had. This certainly secured the sale and we cant be more pleased with our purchase.
Thank you Georgia and the rest of the team who made this experience very easy going for us.
Mr · 10 March 2026
Agent replied · 24 March 2026
Dear Mr Bagsy
Thank you so much for your feedback regarding Georgia. I am delighted to read your comments and it will certainly put a smile on her face. Many thanks, Emma
★★★★★ 5/5
GoogleWhat a refreshing change it was to have such a positive and knowledgeable estate agent with Georgia when we viewed the house on Dorchester Rd today. Not only knowledgeable about the property but also on the current range of other available properties on her books. Georgia asked about our preferences and tried to match us with other properties but also was interested in what we were looking for and listened to what we were searching for. She encouraged us to consider the property we viewed and explained the sellers’ situation. In conclusion, Georgia made us smile. For the first time in forever, we met an estate agent who actually listened and more importantly, wanted to understand what we wanted. 10 out of 10 as far as we were concerned regarding our experience. Don’t ever change Georgia. You are an asset to any company.
Diane · 24 January 2026
Agent replied · 24 March 2026
Dear Diane
Thank you for your amazing review! It was an absolute pleasure to spend time with you today and I am so pleased that you enjoyed it. I’m delighted to help you with your property search. Have a wonderful weekend. Best wishes Georgia
★★★★★ 5/5
GoogleGeorgia was an excellent agent who went above and beyond to accommodate what we were looking for. She got on the phone to arrange other viewings at short notice. Georgia is approachable, friendly and the right amount of pushy!!!! We need more agents like Georgia who go the extra mile for their customers. Having met with 4 other agent this weekend, I can absolutely state that she was by far the best.
Rachel · 3 March 2026
Agent replied · 24 March 2026
Dear Rachel
Thank you so much for your feedback regarding Georgia. We are delighted that you have been happy.
Best wishes Ryan
★★★★★ 5/5
GoogleReally enjoyed our experience with Direct Moves. Some Real Estate agents can be very pushy however I didn't get this with them. They were very friendly, very helpful. Answered emails about all different types of questions about the property. Our process wasn't a simple one and they liaised so well with the home owners and were very patient with is as well. Georgia was so lovely and made the experience of viewing the house really special. They allowed multiple viewings and we had large groups of people as well but she was so accomodating. We were so happy and so excited the whole way through.
Becky · 22 December 2025
Agent replied · 30 December 2025
Dear Rebecca
Many thanks for your detailed review. We are extremely grateful as you have kindly detailed your experience as a buyer and we are so pleased that you have been happy. We hope you are very comfortable in your new home and merry Christmas from all of us at Direct Moves.
★★★★★ 5/5
GoogleI sold my house through Direct Moves and had a genuinely great experience. Emma and Barry were fantastic from day one - always easy to reach, always honest, and they kept me updated without me ever having to chase. They handled a couple of tricky moments really calmly and made the whole process feel much less stressful than I expected.
Really grateful for their help and would happily recommend them to anyone thinking of selling.
Robyn · 24 January 2026
Agent replied · 24 August 2024
Dear Robyn
Thank you so much for your kind words. We were delighted to act for you and so pleased to read this positive feedback. May we wish you all the best for the future.
Best wishes Emma
★★★★★ 5/5
GoogleA fantastic service from all staff at Direct moves. In very difficult times they still managed to get many people to view and finally to purchase our house.
The details were well presented and I must say the photos were brilliant.
Ryan was our main contact and he is personable, efficient and very professional.
Thanks also to Barry and Emma.
Sian · 22 November 2025
Agent replied · 30 December 2025
Dear Sian
Thank you so very much for your lovely review. We were delighted to act for you and wish you all the best in your new home. Best wishes Ryan and all the team
★★★★★ 5/5
GoogleDirect Moves were a joy to deal with. It can be quite daunting to buy a new property, however, Barry made the process easy for me and put my mind at ease fully. The understanding of my financial limitations mixed with my determination to gain the property I was after was fully appreciated. The process was also dealt with quickly and with friendly banter, making me not have any worries about any of the stages of negotiation. Well done 👍 Will definitely recommend you to my friends.
Rachel · 17 March 2025
Agent replied · 3 May 2025
Dear Rachel
Thank you so much for your lovely kind words about our service. We all really appreciate it. A huge congratulations on your purchase! We are delighted for you, best wishes from all of us are direct Moves
★★★★★ 5/5
GoogleSuperb experience from the whole team. From the initial viewing, through the second, and throughout the process we had constant and considered conversations to ensure we were up to speed.
Barry was supportive and reassuring throughout the journey. They're a rare diamond in the rough.
Thoroughly recommended, and trusted.
Jim · 24 January 2026
Agent replied · 24 March 2026
Dear Jim
Thank you so much for your comprehensive review. It’s really appreciated that you have detailed your experience as a buyer.I’m delighted that you have been happy with us! Very best wishes Emma
★★★★★ 5/5
GoogleThank you so much to Ryan and all of the team for the help and advice I recieved from them during the sale of my house at Chickerell road. Such friendly service from all of you and your help was much appreciated.
Marie · 19 March 2026
Agent replied · 24 March 2026
Dear Marie
Thank you so much for your lovely review. We really appreciate it and it was a pleasure dealing with you, best wishes Ryan and all the team.
★★★★★ 5/5
GoogleGeorgia Elliott is charismatic, cheery, very well informed individual, and happy to help in anyway she can. Kept me up to date with our upcoming appointment, touched base the following week after the viewing to see my thoughts on the property. Would highly recommend and a very professional young woman in the real estate sector.
Joel · 22 November 2025
Agent replied · 22 April 2026
Dear Joel
Thank you so much for you sharing your experience with other home movers . I really appreciate it. Best wishes Georgia
★★★★★ 1/5
GoogleGenerally I prefer to stick to the positive reviews, but I think it’s only fair to share my experience. I’ve kept this to Google to ensure it sits within a broader range of feedback, as I’m conscious of not unfairly influencing platforms with only a small number of reviews. My intention is to offer transparency not to damage reputation.
I was initially encouraged by the company’s claim of having “decades of property sales experience,” as local knowledge and professionalism were important factors for me but ultimately, I experienced what can only be described as a “heritage” approach to estate agency. A true throwback that I can only assume peaked somewhere between the late 90s and early 2000s… judging by the reliance on handwritten scraps of paper to record important details. A bold choice in 2026.
The valuation process was, well… enlightening. Despite claiming strong local knowledge, I was quoted initially £350k for a property in Council Tax Band E, in an area where comparable homes are sitting between £420k and £600k (with recent sales around £525k). My face obviously did the talking as when I queried this it was raised to £375k with a need to review it after 4 weeks. I didn’t however feel there was a particularly clear or confident rationale behind the figure, just a vague sense that this was “about right.” Reassuring.
Needless to say, I didn’t come away with a clear sense of how my property would be actively positioned or sold. There appeared to be an assumption it would largely sell itself, to be fair at that price point it probably would, however in all seriousness, there was no real indication of proactive buyer engagement or use of local knowledge around schools, transport links, or amenities.
I’m glad I opted not to sign on the dotted line as it were, or who knows multi-part carbon paper.
For context, I have since received an offer of £425k from another agent prior to going to market, which does raise questions about the original valuation.
On a positive note, the fees are competitive, however, my experience suggests there may be a reason for that.
All in all, a fascinating opportunity to experience both ends of the estate agent spectrum. I just hadn’t expected to get the “worst” quite so vividly.
Emily · 15 April 2026
Agent replied · 22 April 2026
We consider it unprofessional to comment on a confidential valuation that we have provided to you for free. The valuer that you refer to, is highly respected, and extremely experienced.
We do not have any reputation of undervaluing property.
We wish you the best in your property sale.
★★★★★ 5/5
GoogleWe had a great experience with this estate agency when selling our house in Weymouth. From the first valuation through to completion, they were professional, friendly, and easy to deal with. Communication was clear throughout, and they kept us updated at every stage of the process, which really helped reduce the stress of selling. They gave honest advice on pricing and marketing, and we were pleased with how smoothly everything went. I’d happily recommend them to anyone looking to sell their home locally.
Evie · 24 January 2026
Agent replied · 24 March 2026
Dear Evie
Thank you so much for sharing your experience. Wishing you the very best in your next home . Kind wishes Ryan, Emma and all the team at Direct Moves
★★★★★ 5/5
GoogleFive Star reviews don't come as easily as this one. Barry was attentive, helpful and reassuring in our quest for a new home. Never pushy, never overbearing, just witty, enthusiastic and always respectful of our mission. Unbelievably, we …
Martyn · 22 November 2025
Agent replied · 22 April 2026
Dear Martyn
Thank you so very much for your lovely review! Very best wishes Barry and all the team at Direct Moves
★★★★★ 2/5
GoogleI cannot recommend DirectMoves. While the staff are personable, their service as estate agents was disappointing and unprofessional.
They were not clear about the buyer’s position when I was deciding whether to accept the offer. I was led to believe the sale would proceed quickly, but instead it became a long, drawn-out process.
They also handled a situation involving a difficult neighbour very poorly, raising concerns only a couple of days before exchange, which caused further unnecessary delays.
Several months later, I am still waiting for a response to a straightforward query about who damaged and messed the toilet. In addition, I believe the boiler was used incorrectly, either by the agent or with their permission given to the buyer, resulting in an error. Rather than properly investigating this, they attempted to pressure me into using their preferred plumber “to resolve it quickly.”
I was also misled about the level of commission they received for recommending a particular conveyancer, which I only became aware of later.
Communication steadily deteriorated, and eventually they stopped responding altogether. On completion day, the only communication I received was a strange, blank email.
Others may have had a better experience, but based on mine, I would strongly recommend considering one of the many alternative estate agents available in the Weymouth area.
Daniel · 22 January 2026
Agent replied · 24 March 2026
I am very sorry to read your review and I will do my best to respond to your comments as it is very unusual for us to receive a negative review. I will respond with our recollection of events.
Firstly, your sale did go through to a successful completion, and it was much slower than expected, due to your buyer’s sale taking much longer than anticipated which was out of our control.
Your neighbour did cause issues on your sale, by interrupting most of our accompanied viewings at the property and stating loudly that your parking was actually his parking, and he did this several times in front
Of your buyer. We reported this immediately to you, as the neighbours actions was a real worry to the buyer. We managed to keep the sale on track by continually reassuring the buyer that your neighbour was mistaken which proved to be true. We did receive an apology from the neighbour at a later date.
Your buyer was also concerned that there wasn’t a gas safety check on the boiler, hence his concern about the boiler. Just as a note, we didn’t do any unauthorised actions at your property and we do not have preferred plumbers. We do not use toilets and we accompany all our viewings. We do our best to facilitate a sale to go through to a completion, which this sale did. With reference to conveyancers, our understanding is that a client would see a quote and sign terms and conditions prior to the sale proceeding. We were not privy to seeing a quote.
I agree, your sale was not
easy, and the neighbours actions, plus your buyers questions regarding the boiler, and the unexpected delay on their sale, caused continued delays. To be truthful, it was a hard sale to navigate through to completion. I wish this hadn’t been the case, but the issues were not created by Direct Moves. I hope our account gives some insight into the hard work of my team.
Kind regards
Emma Hughes
★★★★★ 5/5
GoogleI would like to sat big thank you to the staff at Direct moves for the support and guidance through my move, special mention to Emma and Ryan and there tireless work ethic.
Chris · 30 November 2025
Agent replied · 30 December 2025
Dear Chris
Thank you so much for your kind review Chris. We really appreciate your patience during the sale and so pleased it has gone through successfully. Best wishes Emma and Ryan
★★★★★ 5/5
GoogleI recently had the pleasure of working with Direct Moves Estate Agents, and I must say that the experience was exceptional. I'd like to extend a special mention to Aidan and Emma, who went above and beyond in assisting with the sale of my property. Throughout the entire process, they both exhibited a high level of professionalism, explaining all the details clearly and keeping me informed at every stage. Their consistent and effective communication made the selling process smooth and stress-free. I highly recommend Direct Moves Estate Agents.
Callum · 26 February 2024
Agent replied · 24 August 2024
Dear Callum
Thank you so much for your detailed review, and in particular, being happy with the relationship between ourselves and you, the client, from beginning to end. It’s really great to hear that you were impressed. Very best wishes for the future, Emma, Aidan and our team at Directmoves
★★★★★ 5/5
GoogleEmma and the team are Fab!
Great communication, always helpful and honest. Thanks guys! Would 100% recommend!
Andy · 17 March 2026
Agent replied · 24 March 2026
Dear Andy
Thank you so much for your kind words and we really appreciate you being so patient and understanding right through the process of your sale. Wishing you all the best in your next home. Best wishes Emma and all of us at Direct Moves
★★★★★ 5/5
GoogleWe’ve had the pleasure of dealing with Georgia on several occasions now, and she has been fantastic every time. She’s always smiling, very bubbly, and incredibly helpful throughout the whole process. Nothing ever feels like too much trouble, and her positive attitude really makes a difference. We would highly recommend her to anyone looking for a friendly and professional estate agent.
Sophie · 8 April 2026
Agent replied · 22 April 2026
Dear Sophie
I really appreciate your amazing review. I’m so chuffed and wanted to express my gratitude to you.
Very best wishes Georgia
★★★★★ 5/5
GoogleThe guys at Direct Moves were fantastic! Barry was charming and gave us sound advice on how to best prepare our house for sales. They arranged an open day for viewings and we achieved £40k more than our asking price!
They were so good with liaising between us, solicitors and buyers and made the sale of our property so comfortable and speedy.
I would highly recommend Direct Moves to anyone I know.
Jonathan · 26 February 2024
Agent replied · 24 August 2024
Dear Jonathan
So pleased that you liked the way we worked on selling your home. We always try to do our best, and we are thrilled that it worked out well, and that you were happy with your sale. Very best wishes Barry
★★★★★ 5/5
GoogleDirect Moves have been great in our recent house sale. We had a challenging property to sell, and were let down badly by our first estate agent who did very little to keep the sale going. We switched to Direct Moves and Emma was on to it straight away getting viewings and offers very quickly, always responsive to questions and pushed the chain along to completion. We only wish we had chosen Direct Moves from the start.
I would have no hesitation in recommending them.
Steve · 21 July 2023
Agent replied · 25 July 2023
Thank you so much for your review
of Direct Moves and having faith in us after a bad experience with your previous agent.
It’s has been very
rewarding to help your family sell the bungalow. We are pleased that the right buyer was found as it is so important to agree quality qualified
sales in this unpredictable market! Wishing you all the best, Emma
★★★★★ 5/5
GoogleWhat wonderful people at direct moves from the moment you visit the estate agency. Georgia was absolutely fantastic and. Professional.
Gillian · 30 November 2025
Agent replied · 30 December 2025
Dear Gillian
Thank you so very much for your lovely review and kind words! It is our pleasure dealing with you! Very best wishes Georgia
★★★★★ 5/5
GoogleWonderfully helpful and friendly. Most importantly when we had issues with our move Emma was on hand to move things along, even when it wasn’t her responsibility to do so. Barry was a fantastic and reassuring first contact with the business and both valuations we had from him were pretty much spot on. Ryan, Aidan and Ricky were always on hand and happy to provide updates, knowing all the details of our case off hand. If we were to move again we would use Direct Moves without a second thought.
Nicholas · 30 April 2023
Agent replied · 30 May 2023
Dear Nick
I hope you’re happily settled into your new home!
Thank you so much for your extremely generous review. It was so kind of you to name all the individuals that helped you in the process. We all thank you for sharing your experience and wish you the very best .. kind regards Emma, Barry, Aidan, Rick and Ryan
★★★★★ 5/5
GoogleGeorgia was one of the best agents we have ever had show us around houses in 30 years!
Mon · 30 November 2025
Agent replied · 30 December 2025
Wow! What amazing feedback. Thank you so very much! Best wishes Georgia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.