5/5
Trustpilotgreat
I couldn't have chosen a better estate agent than William H Brown in Barking,London.
Trusted Agent profile · Doncaster
William H Brown Bawtry reviews in Doncaster
★★★★★
1,465 reviews across 2 platforms
38 High Street, Bawtry, Doncaster, DN10 6JE, DN10 6JE
William H Brown's office in Doncaster, at 38 High Street, is rated 2.6 out of 5 across 1,465 reviews on two platforms, including 252 Google reviews rated 4.9.
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Reviews
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe best estate agent in town!!
We cannot praise and thank Ben and his team enough for the true support and caring attentive service. We had a extremely stressful time during the sale of our house due to short comings by some of the solicitors in the chain. Ben was on hand to guide us and give us a truly wonderful end result!! We would recommend Ben and his team to any prospective sellers or buyers!Paul and Susan Stenhouse
5/5
GoogleCaz is the most helpful person ever! she explains everything in full and takes all the pressure off me. she is there to help any time of day and night and gets back to you straight away. She makes it all so easy.
5/5
GoogleClare and the team have been fantastic at keeping us up to date with the purchase of our first home. Clare has been fab at responding to all our questions. We would recommend William H Brown at Bawtry to everyone. Thanks again guys!
1/5
TrustpilotAvoid Stevenage branch at all costs
Started out overly friendly couldn’t do enough to get things moving then once they got my payment, everything stoped lack of communication constantly having to chase false promises constant delays -just a heads up they take payment before they do the work not after so I lost money for a mortgage I never got from Deniz in the Stevneage branch. I’ve used William h brown before (not this branch) with no problems but this experience with Deniz and the Stevenage teams was truly shocking. Avoid at all costs! When actual work was involved the team were rude and unhelpful making the process even more stressful.
4/5
GoogleProfessional par excellence service rendered.
Agent replied · 22 December 2025
Thank you so much for your kind words! We're thrilled to hear that our service was professional and exceeded your expectations. It's our goal to provide top-notch service to all our customers. Best Wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleProfessional, efficient and courteous. Very happy with the whole process
Agent replied · 11 October 2026
It’s really lovely to read another 5* review Robert. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleI use the team at Bawtry to find tenants for my house. Caz is a star, providing a wealth of knowledge and experience Providing all the necessary documentation and checks so both landlord and tenant are compliant and happy with the terms.
5/5
GoogleTop class service all round. Professional and pleasant staff. Very happy with my dealings with them.
Agent replied · 11 October 2026
Thank you so much for your kind words! We strive to provide top-notch service and are thrilled to hear that our staff was professional and pleasant. We're happy to have made a positive impact on your experience with us. Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotAbsolutely shocking customer service
Absolutely shocking the way they treat customers.The initial meeting was good, but the minute you sign on the dotted line for them to sell your property, it all goes downhill from there.Three times I had to tell them I didn't want accompanied viewings (I worked in new homes for 14 years, so I think I know how to sell a house!) and someone would "be on their way"!!!!I felt that the staff were patronising, and couldn't really be bothered.In the end I changed agents to get a better service (of which I did) but in the end one of the original viewers made an offer, so we were reverted back to WHB.The sales chasing was hit and miss, even our solicitor said he didn't know who was representing us for the first few weeks!!The straw that broke the camels back was the email I received a week before we completed from Amanda, to say that they had referred us to the debt collection part of WHB and they wanted us to pay ASAP! I rang and asked the member of staff to get Amanda to ring me as we had not yet completed on the sale!!!!No one ever called, not to apologise for their mistake, but also to tell us we had completed!Discusting way to treat customers. AVOID AT ALL COSTS
5/5
TrustpilotWe have to thank Jack and team at the…
We have to thank Jack and team at the Stevenage branch of W H Brown. Jack gave us a valuation and the house sold within 2 weeks. Every question we had was answered promptly and professionally. We would highly recommend W H Brown and would definately use their services again.
1/5
TrustpilotVery poor service from the Scunthorpe…
Very poor service from the Scunthorpe branch, I was convinced to sell (or attempt to) my property through the modern auction process, PLEASE DO NOT USE THIS SERVICE, the communication and feedback from the auction team and the Scunthorpe WHB team was diabolical, after 4 months I gave up with them, even then they did not acknowledge my email or offer any form of apology for the poor service.
5/5
TrustpilotI have been dealing with Megan Evans at…
I have been dealing with Megan Evans at WH BROWN Parliament Street. Megan has been brilliant, super helpful all the way through the process of selling our house. Highly recommend.Annemarie Tait
1/5
TrustpilotNo customer service.
I made an enquiry by email on a property in Norfolk over the weekend. I had two calls that terminated when I answered. The third time, I had a young lady who sounded as though she was in a call centre. She knew nothing about the property, failed to answer any of the written questions provided in advance of my call by email, put me on hold when I asked to be transferred to an estate agent, and then terminated the call. I doubt they’ll ever sell this property if this is the height of the service provided.
1/5
TrustpilotFrom rising damp to black mould
From rising damp to black mould, their response was to clean the gutters and that was it. Needless to say it returned every few months. We had no boiler for the last 3 months from December to April, in a house that the back windows are single glazed. We was provided 1 small heater to heat the whole house and given £100 rent reduction for this which is absolutely disgusting. Apart from Tom staff are argumentative and sarcastic. All round bad experience.
2/5
TrustpilotDisappointed in Holderness Road Hull Branch
My daughter purchased a property through the Holderness Road Hull Office, although staff were initially very helpful, Charlotte became very rude to me because I didn’t want to use their solicitor they recommended, they were going to charge £1200 + for the conveyancing. It is obvious she was going to get a commission from it and when I quoted other solicitor prices she became defensive, got very angry and told me to stop talking and listen to her, when I said, don’t talk to me like that she put the phoned down on me. Totally unprofessional. They also blamed our new solicitor for holding things up, admittedly they were very slow but the sellers solicitor had only sent part of a document our solicitor requested, but WH Browns staff didn’t want to know about this. They kept saying the seller was angry and frustrated at the delay but if her solicitor had sent the full document in the first place it may have progressed quicker. All in all I would not recommend WH Browns.
5/5
GoogleReally impressed with the service from Caroline and D’Arcie. Everything went very smoothly, I was kept informed at all stages, and they were both very friendly, helpful and a pleasure to deal with. Thank you both for making my transition “up North” as smooth as it has been, I really appreciate it.
5/5
GoogleJust I rent with them !!!Very kind and helpful people !!!Thanks a lot Darcie !!!🙏🙏🙏 …
Agent replied · 26 July 2025
We are so happy to hear about your positive rental experience with us! We always strive to provide our customers with exceptional service and we are glad we could assist you. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future! 🙌 Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
TrustpilotHi just sold my house through this…
Hi just sold my house through this agents at 1st i was struggling then eventually this nice person called shona came into my life and sorted everything out without her i would of not been here in my new house iv had a grt experience with her she attended my calls and emails straight away and helped through out this journey she was a god send for me please everybody ask for shona she is grttt 100 percent efficent 😊
5/5
GoogleAbsolutely awesome estate agents, they listen to requirements, bend over backwards to help, they are professional, efficient and are really friendly. Olivia has been a phenomenal help to me and my family
Agent replied · 22 October 2024
Hi Lewis, thank you so much for taking the time to review our William H Brown team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
2/5
TrustpilotThe vendor has lost many thousands
Viewed a property, offered asking price, advised that there were 2 other offers, we were prepared to offer more. Vendor wanted time to consider offers. We were then told that they had accepted another offer. We were not given the option to make another offer. Then I received a copy of the email to the buyers whose offer had been accepted - a very unacceptable and unprofessional mistake. There seems to have been no duty of care to the vendor to obtain a better price.
4/5
TrustpilotWell done to the team at Crystal Peaks
Well done to the team at Crystal Peaks. From initial valuation to final sale, all members of the team were very professional and proactive when dealing with our queries. All of them were extremely approachable and very friendly - even when coping with the Covid restrictions. Special thanks to Beth and Maisie for their help in securing the sale.Kind regardsChristine and Steve
1/5
TrustpilotAVOID! Bullies! Run by children
Worst Company I have ever had the misfortune to deal with . Run by a load of teens - 20 something jumped up little wannabes who think they are better than everyone because they work in sales. The pushiness of these wannabes is ridiculous I work in sales and I understand commission but if someone says 'no' they have said no , no need to ask me 6 MORE TIMES ! THE ANSWER IS STILL NO ! Funny they didn't do this to my husband , so because I'm a woman you think you can bully me into say yes !! Wrong woman to try and do that do as they found out! Threating bully teenager run , and any questions you got about the property I hope you don't want answers unless you want 'I'm not sure' 'ill get back to you on that' 'tbh I've not been in this industry long' JOKE OF A COMPANY !!!!!Hire people with experience not children Who don't understand the word noAvoid!!
5/5
TrustpilotExcellent advice and support from day 1…
Excellent advice and support from day 1 to completion. Lee Dillon and Ash Moakes were outstanding. I cannot recommend them highly enough. They gave the highest valuation which was also achieved of three estate agents we asked to appraise the property.
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Tell us what you need and we'll put you in touch. William H Brown Bawtry hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Doncaster.
