William H Brown Bawtry reviews in Doncaster

★★★★★ 5/5

Google

I have just purchased a house through William H Brown, and cannot speak highly enough of the team in Bawtry. My main point of contact was Ellie, who was professional and knowledgeable, always timely with responses, and friendly and approachable, nothing was too much trouble. When Ellie was unavailable, I spoke with other members of the team who were also friendly and approachable, and able to answer my questions and concerns. Unlike some businesses, the phone was always answered, and emails responded to promptly, even if only to say that they would revert once they had the answers.....and responses were always forthcoming and timely. I would have no problem recommending William H Brown in Bawtry.

Ian · 1 December 2025

★★★★★ 5/5

Google

I would just like to say a massive thank you to Tarley at William H Brown for making buying our first home a brilliant experience and being there to help us with all of our queries! As this was our first time, we weren’t sure on all of the different processes but Tarley was there to explain everything and was always just a phone call away, her approachable, friendly and professional manner made her a joy to deal with. Thank you so much Tarley and team, i couldn’t recommend you enough! 🏡💕

Bethany · 1 September 2025

★★★★★ 1/5

Trustpilot

Don’t even bother always been the same that’s why get through so many staff….

Well went to view a property. Put an offer in and they said they went having a think about.. vendor )to find out another viewing the next day. Bad experience. Told me they would phone me in the morning had to chase all too much effort.

N · 5 September 2026

★★★★★ 5/5

Google

I worked with WHB for my house sale in Everton, Ellie was my main contact and she was excellent. She communicated consistently to keep me up to date, was proactive with her engagement with the buyers and helped me on several occasions with items at the home, (which was very helpful as I cannot get back to the property easily). Thanks for everything Ellie & Clare!

D · 8 June 2025

★★★★★ 5/5

Google

From the bottom of my heart, thank you to Tarley and Clare for your hard work, patience and diligence over these last few months. You made the sale of our property as stress free and smooth as you possibly could. You were always available to discuss and deal with any issues or queries we had. We really couldn’t have done it without your expertise and guidance. Thank you again for all you have done for us, it’s much appreciated. Jayne and Mark

Jayne · 22 September 2024

★★★★★ 5/5

Trustpilot

Anne Luby has been amazing from the…

Anne Luby has been amazing from the very beginning. She took the time to arrange regular Teams meetings, which made the whole experience feel much more personal. As a first time buyer, I had absolutely no idea where to start and was a complete novice who felt out of her depth, but Anne guided me through every step of the process.

Jessica · 16 March 2026

★★★★★ 5/5

Google

Massive thanks to Tarley for helping us out when looking for our next home. Nothing was too much trouble and all questions answered in an efficient manner 👍🏻 Tarley your service was greatly appreciated. Thanks 👍🏻

Aidan · 22 November 2025

★★★★★ 5/5

Google

Thanks to all of the team at William H Brown located in Bawtry, especially Ellie! 🤩. Nothing was too much trouble when queries and questions came up. Highly recommend the estate agents and helped to make the purchase as seamless as possible. Thank you!

Tracey · 2 September 2025

★★★★★ 1/5

Trustpilot

PLEASE STEER WELL CLEAR!!

Poor communication, false promises from sales, lettings and mortgage services. Started off great but once they've had your money they don't care about resolving any issues. Don't bother with the lifetime membership as you'll have to do all the work yourself. Don't bother with management services for letting a property either, they won't tell you about any problems and they'll let your tenants damage your property and steal from you without any reconciliation measures or compensation. I sold my flat over a year ago and I'm still battling with them and the Zero Deposit scheme to compensate me for my property being stolen and damage that I paid to fix for the new owner out of my own pocket. PLEASE STEER CLEAR, SAVE YOURSELF A HEADACHE!!

Miss · 20 August 2026

★★★★★ 5/5

Google

I’d used WH Brown prior (specifically, the Bawtry Office) so it was really a no-brainer to use them again. From the first assessment to the completion of the sale, the WH Brown was exemplary - responsive, professional and helpful. My main contact during marketing and completion was Tarley Smith, and she deserves a special mention; at all times she was super helpful, responsive and routinely went out of her way to liaise with parties up and down the chain in order to get the sale over the line. I cannot recommend WH Brown enough, but that same sentiment extends to Tarley too - if you go with Browns and she is assigned to your account, you’ll be in very capable hands!

Neil · 15 December 2025

★★★★★ 1/5

Trustpilot

As a tenant this is the worst rental agency I've ever dealt with - expected more from such a big name

As a tenant this is the worst rental agent I've ever dealt with. 1) Difficult to get in touch with - they hardly ever answer the phone. 2) The property was dirty when we moved in, no inventory provided. 3) The property was managed by Sequence Ltd who have provided a very disappointing service - early on we were told (via a phone call and after several weeks of us asking) to arrange for repair of a maintenance issue ourselves and that this could be deducted off our rent afterwards, and that the landlord had instructed this. We never received the refund, they said because they didn't have records of that instruction. Several staff members had started then left during our tenancy which didn't help (we were there for 6 months). 4) We are now having to contact Tenancy Deposit Scheme to get our deposit back relating to a different issue, mostly due to our inadequate landlord who it seems is trying to claim a random amount of money anywhere he might get away with it (we left the property in a cleaner state than when we arrived to try to avoid any possible excuses for deduction from deposit). Sequence Ltd doesn't appear to know about or be bothered about the law and tenant's rights.

Customer · 11 August 2026

★★★★★ 5/5

Google

Ellie was brilliant. I was buying a house through WH Brown, Bawtry and she was my negotiator. She kept me updated at every opportunity and pushed to get my purchase through. I would definitely recommend her and the team!

Jordan · 20 September 2025

★★★★★ 5/5

Google

Just moved into our new home which we purchased through WH Brown in Bawtry. Tarley had the patience of a Saint as it was quite a challenge at times however she dealt with everything professionally and efficiently. Thank you so much Tarley. You were wonderful and we already feel so at home.

Vikki · 9 April 2025

★★★★★ 5/5

Google

Ellie was super helpful in getting our first home! She always answered the phone to all my questions and chased up when things slowed down. Thank you!

Imogen · 15 December 2025

★★★★★ 5/5

Trustpilot

Ollie Aston flat inspection

This Morning I had Ollie Aston attend my flat for an annual inspection. He was on time as agreed. He took photos for Landlord and was a very pleasant with his customer communication during the visit. I raised a few questions which I hope to hear back. I wish him the success in his employ and rate 5 star service. Overall have dealt with WHB for 6 years always been of a high standard.

Peter · 24 August 2026

★★★★★ 5/5

Google

William H Brown are an excellent agents. Everything has been dealt with efficiently and professionally. All employees are polite and friendly. Darcie dealt with our renting of a property and she was amazing! Mia was also very helpful when Darcie was out of the office. However many times I phoned with questions Darcie was always happy to help. She organised everything smoothly and speedily from the viewing on Monday to collecting the keys today, only four days later! She made what can be a stressful time smooth running. I would definitely recommend this agents. Thank you so much Darcie.

Debbie · 27 November 2023

★★★★★ 1/5

Trustpilot

I would not trust these people

I would not trust these people, I emailed them to arrange a viewing on a tenanted property, no contact, after a couple of days I called them to arrange a viewing for same property, straight away the sales person tried steering me to another property instead, but I held firm, they said they would get back to me with an appointment, they never did, it’s now sold. They have preferred investors waiting in the background, other sectors would not get away with it.

Anthony · 10 July 2026

★★★★★ 5/5

Trustpilot

Excellent

Supportive, efficient and very professional. thankyou William H Brown in particular Anne Luby - changed life for our family for the better.

Customer · 2 September 2026

★★★★★ 5/5

Google

Best agency I have ever dealt with. Very professional and sincere. Darcie dealt with most of my queries and tenant placement (although her colleague were equally competent when Darcie was out of office). One of the issues I have had with most agencies were communication and this was never a problem - I was kept well informed. Darcie went out of her way to ensure a smooth process! Looking forward to doing more business with them! Thank you guys

Maxwell · 23 October 2023

★★★★★ 5/5

Trustpilot

Impeccable Service!

We recently had the pleasure of using William H Brown also known as Sequence as our estate agent during our house purchase, and I cannot speak highly enough of their outstanding service. From the very beginning, Libby our Mortgage Advisor was incredibly professional, knowledgeable, and attentive to our needs.

Beloved · 11 February 2026

★★★★★ 5/5

Google

We can not Thank Clare and her brilliant team at William H Brown Bawtry enough. From start to finish their help and support was exceptional. Tarley was extremely professional and nothing was ever to much trouble. Would also like to thank Casey for all of her help with my mortgage, it is appreciated. Thank you again to the wonderful Team at William H Brown Bawtry.

Jake · 24 July 2024

★★★★★ 2/5

Trustpilot

Not the experience I expected

We used William H Brown Doncaster to view some properties they had for sale. We had an initial phone call with a sales advisor and all seemed really hopeful & positive. That’s when it turned around quite quickly. I visited the branch to get some further information & nobody was particularly quick to come & speak with us, and felt they couldn’t wait to get us back out the door. The customer service left a lot to be desired. I had been warned by friends they can be hit n miss. But this was truly a letdown. Communication was poor!!

Southern · 18 June 2026

★★★★★ 1/5

Trustpilot

Poor Customer Service

They rang me on Friday 12th of June and left me a voicemail to call them back to organise viewing a property in Upton that wasn’t clearly listed as being owned by Lomond. I rang them back several times and left voicemails only to be ignored, I then followed up with a second email query also to be ignored. After looking at the property its clearly managed by Lomond, so they have likely liaised with them to blacklist me from renting their properties. This is over one ancient paid off &satisfied CCJ.

Adam · 18 June 2026

★★★★★ 1/5

Trustpilot

Very unprofessional

Very unprofessional my daughter has moved in to one of there properties and have had nothing but issue after issue and they don't seem to be bothered as long as there getting there money, works that have been done are to a very poor standard as they use an odd job man and not professional trades matters are being taken further, I can provide photos and evidence to anyone wishing to rent there properties before you go down the same road

Richard · 13 June 2026